The United Nations welcomes you to our interactive e-Government Knowledgebase (UNeGovKB). The Database was created by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UNDESA) to provide governments and all members of civil society easy access to this valuable information for research, education and planning purposes. We invite you to use the interactive UNeGovKB to view, sort, and print information from the UN E-Government Survey, or download copies of the annual (2004, 2005, 2008, 2010, 2012, 2014, 2016, 2018 and 2020) United Nations E-Government Survey. The United Nations E-Government Survey presents a systematic assessment of the use and potential of information and communication technologies to transform the public sector by enhancing efficiency, effectiveness, transparency, accountability, access to public services and citizen participation in the 193 Member States of the United Nations, and at all levels of development.

E-Government Survey 2020 publication

The year 2020 witnessed a transformational change in global development as the United Nations Secretary-General António Guterres called on Member States and other stakeholders to “kickstart a decade of delivery and action for people and planet”, given the short time left to achieve the 2030 Agenda for Sustainable Development.By surveying and studying broad patterns of digital government around the world, the United Nations E-Government Survey assesses the digital government development of the 193 United Nations Member States in identifying their strengths, challenges and opportunities, as well as informing policies and strategies. The Survey supports countries’ efforts to provide effective, accountable and inclusive digital services to all and to bridge the digital divides in fulfilling the principle of leaving no one behind. Since its inception in 2001 by the United Nations Department of Economic and Social Affairs, the Survey has become an indispensable ranking, mapping and measuring development tool for digital ministers, policymakers and analysts delving into comparative analysis and contemporary research on e-government. The launch of this Survey is also taking place during unprecedented time of the COVID-19 pandemic. While the pandemic has reinvigorated the role of e-government, both in its conventional delivery of digital services as well as new innovative efforts in managing the crisis, it has also brought challenges and multiple forms of digital divides to the fore, especially among the poorest and the most vulnerable groups.

Download Publication here :  English

Other Languages                  :   Arabic   |  Chinese  |  Chinese (High Resolution)  |  Russian

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10 July 2020 - Global Launch Materials 

Click here to download the 2020 e-Government Survey press release

Statement of Mr. Liu Zhenmin Under-Secretary-General for Economic and Social Affairs 

Presentation by Mr. Vincenzo Aquaro (Chief of Digital Government Branch)

Remarks by Ms. Lamia Moubayed Bissat (Member of UN Committee of the Experts on Public Administration; President of the Institut des finances Basil Fuleihan, Lebanon)

Remarks by Ms. Julia Glidden (Corporate Vice President for Microsoft Worldwide Public Sector)

View 2020 United Nations e-Government Survey Global Launch Event, 10 July 2020 ( UN Web TV  |  Youtube )

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Compendium of Digital Government Initiatives in response to the COVID-19 Pandemic

COVID-19 Compendium of Digital Government Initiatives

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic, and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships. The initiatives listed in this compendium were submitted by Member States in response to a call for inputs launched by UN DESA/DPIDG in April/May 2020. The compendium lists selected initiatives according to major categories of action areas of: 1.Information sharing, 2. E-participation, 3. E-health, 4. E-business, 5. Contact tracing, 6. Social distancing and virus tracking, 7. Working and learning from home 8. Digital policy 9. Partnerships.

Download Publication here :  English

 

 

For more information on the Survey, please visit : https://publicadministration.un.org/en/Research/UN-e-Government-Surveys 

 

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