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The United Nations welcomes you to our interactive e-Government Knowledgebase (UNeGovKB). The Database was created by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UNDESA) to provide governments and all members of civil society easy access to this valuable information for research, education and planning purposes. We invite you to use the interactive UNeGovKB to view, sort, and print information from the UN E-Government Survey, or download copies of the annual (2004, 2005, 2008, 2010, 2012, 2014, 2016 and 2018) United Nations E-Government Survey. The United Nations E-Government Survey presents a systematic assessment of the use and potential of information and communication technologies to transform the public sector by enhancing efficiency, effectiveness, transparency, accountability, access to public services and citizen participation in the 193 Member States of the United Nations, and at all levels of development.


The Member States Questionnaire (MSQ) is now available for download

Preparations for the 2020 United Nations E-Government Survey has begun. The Member States Questionnaire (MSQ) is now available for download by the offices responsible for e-government development at the national level of UN Member States. The objective of this questionnaire is to gather information from the Member States in preparation of the United Nations E-Government Survey 2020. Please note that these responses do not directly affect the UN E-Government Development Index (EGDI), which is a composite index of Online Service Index (OSI), Telecommunications Infrastructure Index (TII) and Human Capital Index (HCI). UNDESA assesses national portals with the assistance of independent researchers to construct OSI, requests data from the International Telecommunications Union (ITU) and the United Nations Educational, Scientific and Cultural Organization (UNESCO) to construct TII and HCI respectively. DEADLINE for submission: 31 March 2019 For any questions about this questionnaire, please contact


The next E-Government Survey Webinar is on February 28 at 6 PM New York Time. Every one is invited to attend.

The webinar will explain the methodology of the United Nations E-Government Survey and highlight major findings from the most recent edition. Participants will have an opportunity to interact with the team behind the Survey in the Q&A Section.

Registration is required and can easily be done here.

Please click here to access the Webinar presentation

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