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The United Nations welcomes you to our interactive e-Government Knowledgebase (UNeGovKB). The Database was created by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UNDESA) to provide governments and all members of civil society easy access to this valuable information for research, education and planning purposes. We invite you to use the interactive UNeGovKB to view, sort, and print information from the UN E-Government Survey, or download copies of the annual (2004, 2005, 2008, 2010, 2012, 2014, 2016, 2018, 2020 and 2022) United Nations E-Government Survey. The United Nations E-Government Survey presents a systematic assessment of the use and potential of information and communication technologies to transform the public sector by enhancing efficiency, effectiveness, transparency, accountability, access to public services and citizen participation in the 193 Member States of the United Nations, and at all levels of development.

UN E-Government Survey 2022

The United Nations E-Government Survey 2022 is the 12th edition of the United Nations’ assessment of the digital government landscape across all 193 Member States. The E-Government Survey is informed by over two decades of longitudinal research, with a ranking of countries based on the United Nations E-Government Development Index (EGDI), a combination of primary data (collected and owned by the United Nations Department of Economic and Social Affairs) and secondary data from other UN agencies.

This edition of the Survey includes data analysis in global and regional contexts, a study of local e-government development based on the United Nations Local Online Service Index (LOSI), consideration of inclusion in the hybrid digital society, and a concluding chapter that outlines the trends and developments related to the future of digital government. As wish all editions, it features extensive annexes on its data, methodology and related pilot study initiatives.

Report

Full report and annexes

Report only

Annexes only

Individual Chapters

Chapter 1: Global Trends in E-Government

Chapter 2: Regional E-Government Development and the Performance of Country Groupings

Chapter 3: Local E-Government Development

Chapter 4: Leaving no one behind in the hybrid digital society

Chapter 5: The Future of Digital Government: Trends, Insights and Conclusion

Languages

UN E-Government Survey 2022 Infographics

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Compendium of Digital Government Initiatives in response to the COVID-19 Pandemic

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic, and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly create new partnerships. The initiatives listed in this compendium were submitted by Member States in response to a call for inputs launched by UN DESA/DPIDG in April/May 2020. The compendium lists selected initiatives according to major categories of action areas of: 1.Information sharing, 2. E-participation, 3. E-health, 4. E-business, 5. Contact tracing, 6. Social distancing and virus tracking, 7. Working and learning from home 8. Digital policy 9. Partnerships.

Download Publication here : English