E-Participation Index

The E-Participation Index (EPI) is derived as a supplementary index to the United Nations E-Government Survey. Understanding e-participation starts with the process it upholds. It begins, as a sine qua non with the informative level, during which the government provides its constituents with basic information leading to the second, a two-way form, where people are invited to give their inputs to governments and finally, ’the partnership option’ during which citizens become the protagonist by leading the policy-making process. The latter framework closely relates to the type of three-tiered structure within the UN E-participation framework. Since its inception in the 2003 edition of the Survey, the EPI is, therefore, a multifaceted framework, composed of three core components, i.e., e-information, e-consultation and e-decision-making.

E-Participation Framework:

  • E-information: Enabling participation by providing citizens with public information and access to information without or upon demand
  • E-consultation: Engaging citizens in contributions to and deliberation on public policies and services
  • E-decision-making: Empowering citizens through co-design of policy option and co-production of service components and delivery modalities.


A country’s EPI reflects the e-participation mechanisms that are deployed by the government as compared to all other countries. The purpose of this measure is not to prescribe any specific practice, but rather to offer insight into how different countries are using online tools in promoting interaction between the government and its people, as well as among the people, for the benefit of all.

For more detailed information on the UN E-Government Survey methodology, please access the full methodology in Annexes. 

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