City Data

Data Map

City Data

These pages present the results of a study assessing the e-government portals of selected cities using the Local Online Service Index (LOSI). This process was initiated in 2018 as a pilot study assessing portals in 40 cities and seeks to continue to provide evidence-based data to contribute to the assessment of progress made in local e-government development. The pilot assessment of local e-government development has been expanded from 40 cities in 2018 to 100 cities in 2020.

For more details about the LOSI, pls review Chapter 4 of the United Nations E-Government Survey 2020 and Chapter 7 of the United Nations E-Government Survey 2018.

Links to the pdfs:

United Nations E-Government Survey 2020

United Nations E-Government Survey 2018

2020 Local Online Service Index

2020
2018

Compare 2020 with:

City	Country	Region	LOSI 2020	LOSI Value
Madrid	Spain	Europe	1	0.9625
New York	United States of America	Americas	2	0.9125
Tallinn	Estonia	Europe	3	0.8625
Paris	France	Europe	4	0.8500
Stockholm	Sweden	Europe	4	0.8500
Moscow	Russian Federation	Europe	6	0.8125
Bogotá	Colombia	Americas	7	0.8000
Buenos Aires	Argentina	Americas	7	0.8000
Berlin	Germany	Europe	9	0.7750
Seoul	Republic of Korea	Asia	9	0.7750
Shanghai	China	Asia	9	0.7750
Istanbul	Turkey	Asia	12	0.7625
London	United Kingdom of Great Britain and Northern Ireland	Europe	12	0.7625
Roma	Italy	Europe	12	0.7625
São Paulo	Brazil	Americas	15	0.7375
Brussels	Belgium	Europe	16	0.7250
Dubai	United Arab Emirates	Asia	16	0.7250
Toronto	Canada	Americas	16	0.7250
Helsinki	Finland	Europe	19	0.7125
Mexico City	Mexico	Americas	20	0.6375
Warsaw	Poland	Europe	21	0.6125
Amsterdam	Netherlands	Europe	22	0.6000
Prague	Czech Republic	Europe	22	0.6000
Sydney	Australia	Oceania	24	0.5750
Tokyo	Japan	Asia	24	0.5750
Johannesburg	South Africa	Africa	26	0.5500
Lisbon	Portugal	Europe	26	0.5500
Athens	Greece	Europe	28	0.5250
Almaty	Kazakhstan	Asia	29	0.5125
Kuala Lumpur	Malaysia	Asia	29	0.5125
Riyadh	Saudi Arabia	Asia	31	0.4875
Vienna	Austria	Europe	31	0.4875
Budapest	Hungary	Europe	33	0.4750
Mumbai	India	Asia	33	0.4750
Guayaquil	Ecuador	Americas	35	0.4625
Nairobi	Kenya	Africa	35	0.4625
Santo Domingo	Dominican Republic	Americas	35	0.4625
Kabul	Afghanistan	Asia	38	0.4500
Bangkok	Thailand	Asia	39	0.4375
Lima	Peru	Americas	40	0.4125
Tunis	Tunisia	Africa	40	0.4125
Belgrade	Serbia	Europe	42	0.4000
Colombo	Sri Lanka	Asia	42	0.4000
Ho Chi Minh	Viet Nam	Asia	42	0.4000
Lagos	Nigeria	Africa	42	0.4000
Santiago	Chile	Americas	42	0.4000
Amman	Jordan	Asia	47	0.3875
Jakarta	Indonesia	Asia	47	0.3875
La Paz	Bolivia	Americas	49	0.3625
Cairo	Egypt	Africa	50	0.3500
Kiev	Ukraine	Europe	50	0.3500
Guatemala City	Guatemala	Americas	52	0.3250
Bucharest	Romania	Europe	53	0.3125
Addis Ababa	Ethiopia	Africa	54	0.3000
Casablanca	Morocco	Africa	54	0.3000
Algiers	Algeria	Africa	56	0.2875
Luanda	Angola	Africa	56	0.2875
Tashkent	Uzbekistan	Asia	56	0.2875
Kathmandu	Nepal	Asia	59	0.2750
Kigali	Rwanda	Africa	59	0.2750
Dushanbe	Tajikistan	Asia	61	0.2625
Harare	Zimbabwe	Africa	61	0.2625
Lusaka	Zambia	Africa	61	0.2625
Abidjan	Côte d'Ivoire	Africa	64	0.2250
Baku	Azerbaijan	Asia	64	0.2250
Dar es Salaam	United Republic of Tanzania	Africa	66	0.2125
Karachi	Pakistan	Asia	66	0.2125
Minsk	Belarus	Europe	66	0.2125
Manila	Philippines	Asia	69	0.2000
Havana	Cuba	Americas	70	0.1875
Yangon	Myanmar	Asia	70	0.1875
Baghdad	Iraq	Asia	72	0.1750
Kampala	Uganda	Africa	72	0.1750
Caracas	Venezuela	Americas	74	0.1625
Dhaka	Bangladesh	Asia	75	0.1500
Tehran	Iran (Islamic Republic of)	Asia	75	0.1500
Damascus	Syrian Arab Republic	Asia	77	0.1375
Phnom Penh	Cambodia	Asia	78	0.1250
Tegucigalpa	Honduras	Americas	78	0.1250
Antananarivo	Madagascar	Africa	80	0.1125
Ouagadougou	Burkina Faso	Africa	81	0.1000
Kumasi	Ghana	Africa	82	0.0875
Porto Moresby	Papua New Guinea	Oceania	82	0.0875
Bujumbura	Burundi	Africa	84	0.0625
Porto Novo	Benin	Africa	84	0.0625
Lilongwe	Malawi	Africa	86	0.0500