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City Data

These pages present the results of a study assessing the e-government portals of selected cities using the Local Online Service Index (LOSI). This process was initiated in 2018 as a pilot study assessing portals in 40 cities and seeks to continue to provide evidence-based data to contribute to the assessment of progress made in local e-government development. The pilot assessment of local e-government development has been expanded from 40 cities in 2018 to 100 cities in 2020 and 193 cities in 2022. For more details about the LOSI, please review Chapter 3 of the United Nations E-Government Survey 2022, Chapter 4 of the United Nations E-Government Survey 2020 and Chapter 7 of the United Nations E-Government Survey 2018.

Links to the pdfs:

United Nations E-Government Survey 2024 (Chapter 4: Local E-Government Development)

United Nations E-Government Survey 2022 (Chapter 3: Local E-Government Development)

United Nations E-Government Survey 2020

United Nations E-Government Survey 2018

London

Website https://www.london.gov.uk/
Country United Kingdom of Great Britain and Northern Ireland
Region Europe
Sub-Region Northern Europe
E-Government (2022 LOSI: 0.7209)
2022 Rank 40
2020 Rank 12
Change +28
EGDI United Kingdom of Great Britain and Northern Ireland 2022 0.88590

Local Online Service Index

LOSI Rank 2024 2022 2020 2018
London 9 40 12 4

Note: Cities with a score of 0 were not assessed because no portal was available at the time of evaluation.