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Citizen consultation in Morocco
Morocco’s regional leadership can be attributed to its comprehensive government portal. As part of the government’s effort to bring state of the art e-services to its citizens and include them in the decision making process, the government developed an e-consultation platform through the website of the Secrétariat Général du Gouvernement, where citizens can access legislative texts online, read and download them, and post their comments and concerns. In this way, the government presents to its citizens a transparent, inclusive, and easy channel through which they can share their concerns and make their voices heard; hence enriching democratic governance processes in the country.
The government also presents its responses to citizens’ comments and provides feedback; showing that they track the concerns and remarks of citizens, take them into consideration, and deliver a response.