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Capacity building and extending internet access to Rwandans topped the agenda of the e-Government week which kicked off on Monday in Kigali.
The five-day campaign seeks to raise awareness on the accessibility of different services by means of Information and Communication Technology (ICT).
Opening a three-day workshop which is part of the week's events, Rosemary Mbabazi, the permanent secretary at the ministry of youth and ICT (MYICT), said that the country has put ICT at the centre of all its activities.
"This national capacity building workshop intends to provide more ICT skills to participants from both government and private institutions, enabling them to improve the use of online platforms and improve service delivery," she said.
According to the United Nations' experts conducting the workshop, e-government is all about placing the citizens at the centre the country's development by empowering them with ICT skills, enabling them to easily access public services and impart their ideas.
"Placing citizens at the centre of the country's development activities is the major principle of e-government, and that is why we encourage governments to embrace these systems. The strategies, policies and guidelines emphasize on citizen's engagement, online services, social media, open government data, among others," said Richard Kerby, the senior inter-regional adviser on E-Government and Management at the United Nations (UN).
He said the UN e-Government survey 2014, ranked Rwanda 125th globally, 13th in Africa and second in East African region after Kenya. The top five countries on the ranking globally were South Korea, Australia, Singapore, France and Netherlands.
Gordon Kalema, principal senior technologist in charge of e-Government Services coordination at MYICT, said the country has adopted strategies under Smart Rwanda Master Plan which seeks to improve e-government.
"Last year in June, we introduced RwandaOnline project to avail all government services online. We shall have on board 74 services online by end of this year. We want to avoid long queues of service seekers by using ICT. The 4G internet coverage will cover 95% of the country by 2017 and we are on the right track, having already covered 15 districts across the country," he explained.
Among other e-government week activities include the launch of the 4G internet bus in Kigali on Thursday, and the government officials' outreach to Bumbogo and Jali sectors to assess how citizens use online services.