Before the Initiative: Survey Directorate was established by Amiri Decree No. 2 for the year 1978 as part of the Ministry of Housing. It became part of the SLRB as of 2003, and is comprised of 3 branches: Cadastral Survey Directorate, Topographical Survey Directorate, and Hydrographic Survey Directorate.
Collectively, the combined efforts of the General Directorate for Surveying and its 3 branches cover all aspects of surveying: cadastral, topographical, geodetic, and hydrographic surveys. In addition, the directorate produces maps and projection charts through advanced methods of cartography. Related reports are respectively published as part of the SLRB's concern for public benefit and the needs and requirements of ministries and other government entities. All surveyed data rely on a highly accurate, country-wide, geodetic network that is constantly maintained and improved through the maintenance, increase, and distribution of geodetic marker density using cutting-edge technology.
The problem to which this initiative was a solution: All customers of the Survey and Land Registration bureau were not able to use any of our services unless they came physically to SLRB's offices. This was hindering the process of buying maps, charts and other products as people had to physically go to the collection center, pay money in person and collect from the delivery counter.
Since SLRB is the only authority from whom official maps can be purchased as we are the developers and creators in the Kingdom of Bahrain. Due to this fact, the overseas customers were highly affected as their representative had to physically be available in our country to pay and collect the requirements.
The other hindrance which was causing inconvenience was the customers who needed to submit their land registration or survey request applications, lots of the times they face traffic and parking problems and also might forget to bring all necessary documents for their application and would need to make more than round to complete the transaction.
Customers had also to call or come physically to check upon their applications and inquire about their status, again the parking, traffic and the unavailability of employees to take calls after hours caused great inconveniences.
As SLRB services are aimed towards everybody and that includes citizens, residents, public and private sector and foreign investors, SME’s, the limitation of having to physically come to our offices during working hours to attain any of our services caused lot of distress and inconvenience to both local and international customers.