In Dobrich there is a Center of services and information with a face to the clients (informing, consulting, accepting charges and proposal, etc.). It has several tasks:
• E-mail control@dobrich.bg – for dispatch from the citizens and the clientele of signals on corruption or as well as another opinions, proposals or solicitations Regarding working of municipal administration.
• Providing information of a sufficiency of the law on access in public information
• electronic register on lips and written signals, solicitations, proposals from the citizens, as a concrete film advance on a inverse dealings. Cast to everybody signal It reply in writing, After check and processing in competent personnel
• Electronic controlling cards, upgrading with inspection the organization and holding the adoptive days with townsmen from a rule country-team
• Current examination of the customers and analyzing the solutions from them
One of the important management "Municipality for people" codes of behavior as profession on openness to the populace and committed to the issues of the citizens and the homegrown clientele says by the organized, exported, as well Lounges on the mayor. They carry themselves in the different business districts of township. Handiness to the mayor Detelina Nikolova and her team is being guaranteed so outside the work medium. During these games the mayor briefs the homegrown community directly with the initiatives of the authority, polls the people, discovers the businesses-needs, an activeness promotes civil and engagement is being facilitated at making government decisions as well in common interest.
Drive by the criteria Starting servicing municipality Dobrich provides information and consultations of its customer at regard of the administrative utilities on multifarious and numerous ways and sources: information boards of a paper wearer and an electronic board from the type of contact screen; Record foldouts (13 municipal services and leads types); Entire online information by the site to the municipality; Work “Information “ for consultations as well as in writing at request of the customers. The information fund is enriched with materials from another institutions as well, as a desk of the labor, a ministry of the labor and the social policy and others that update themselves periodically.
Fulfilling with inspection the needs of other categories of clients, integrated the township and it provides online services by the converted web page to the municipality for two years no longer, and they namely :
- A businesslike bottom-reference Follow On the movement in the correspondence of the client;
- Cutting the adoptive days of the mayor and the handbook;
- Passing proposal, signal;
- Passing signal on corruption;
- A claim form on entree to public information;
- Drawing design on application on administrative service.
Elect service is: concerting adverbial check for admitting claim of a possession of immovable places, on the Civil – procedural line-a legal code in which the citizens are being supplied with needed evidences for showing their claim of a possession on the passed a real estate before a notary on issuing a document for a possession. These documents are being received in the municipality in the older manner of execution of the service from three structural golf courses, in three different buildings (direction “a municipal possession” “Point taxes and fees”, “Civil registration and servicing the population”).
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