The initiative was successfully implemented, a Portal is developed using Microsoft SharePoint Technology that provides content and services to MP’s and Parliament administration staff. The Portal GUI was designed in a very simple and easy to navigate front end where it considers users that lightly use computer gadgets.
The Portal provided containers to important parliamentary content and information, most importantly it provides timely and detailed Sitting Agendas and minutes of meeting with easy access to attachments as hyperlinks and the ability to put down comments and annotations, and with an option to access to all archive information. It also provides information about committees meeting agendas, minutes of meeting, and parliamentary reports.
Moreover, it provides MP’s with access to all resolutions, circulars and internal memorandums raised from the speaker of the House.
The portal also provides miscellaneous important information that MP’s very often refer to, e.g. important categorized contact list related to the parliament work, important regulations, and MP’s personal documents.
The portal also provides usefull services MP’s where he/she can view all parliament activities, MP parliament activities, and MP personal activities with reminders via SMS and emails.
After completion of Portal development and testing, the project Sponsor invited key stakeholders from the MP’s representing potential cartels to demonstrate and convince them on using the portal, and that was followed by number of familiarization and training sessions.
After the portal has been productionized and made live, weekly reports measuring the hit counts on the different portal content were constantly reviewed and evaluated, and hence corrective actions were taken. Moreover, one-to-one interviews with MP’s were carried out randomly to measure the quality of service and satisfaction, and also forms were distributed to all MP’s that can be signed whenever MP’s feel like not in need of receiving physical documents. And all the above showed a very encouraging KPI’s reflecting a possible target of stopping distribution of documents by the beginning of 2013.
In order to provide the MPs with the technology and the tools, the council bought for the MPs the Samsung Note 10.1” to enable them access the portal anywhere and anytime.
In addition, many sessions were held for the both the MPs and the employees who are going to interact with the portal daily.