IMPACTS
All data of the applicant is stored on household bases, from the application to the payment.
In social assistance application, the whole process, from the acceptance of the application to the payment, is maintained electronically.
Social assistance and employment integration is activated via this system. During the social assistance application also Turkish Employment Agency is alerted about unemployed person. So protection to promotion approach is used and nearly 19 thousand of social assistance beneficiaries are get a job and nearly 50 thousand of them get a course to get a job.
Reliable statistics are produced to plan effective social policies.
In January 2012 Income tests of General Health Insurance is done by using this project. By the end of 2012, 14.6 million of people are registered by using this system.
In social assistance application, bureaucracy is eliminated, thus a big step in the social inclusion is achieved
Giving reiterated assistances by public institutions has been thwarted; it has been provided that social assistances are delivered to really needy citizens and larger masses.
The workloads of public institutions from which the citizens request documents about their situations, have been decreased.
The workloads of SAS Foundations have been diminished; the time, which the personnel of the Foundations allocate for social investigation, has been increased.
Bureaucracy has been minimized by abolishing the correspondence between public institutions in order to prevent reiterated assistances and this contributes using the public resources effectively. Becaouse of the reduced bureaucracy 96 million page paper is not used and 132 million TL paper and transportation expense is saved in a year.
According to a simulation done by 50.000 household, %25 of the social assistance is canceled because of the duplicated assistance. Since the total expanse in this area is 10 billion TL, this amount is notable.
Neediness-poverty of citizens applying the social assistances has begun to be determined by the state itself by using the central databases; citizens have been unburdened from proving their neediness. It has been prevented that citizens applying for social assistances collect documents about their situation by going to public institutions one-by-one; it has been started to determine whether citizens deserve assistances or not by submitting only their identity cards. Access period to assistances of poor citizens has been shortened.
Because all the process is done electronically, 96 million pages of paper saved thus 479 tons of paper is not being produced, 210 tons of water and 3 million 640 thousand Kw electricity is not used.
LESSONS LEARNT
Only necessary steps which are the basics of the social assistance structure are integrated to the system.
The importance of the on system training approach is used to obtain the users support.
In order to eliminate duplicated databases by using a Web Service Gateway. By doing so a distributed data architecture approach is chosen instead of a central data base model.
In General Directorate of the Social Assistance is the first government agency whose applications are all running in a virtual environment. Cloud Computing model is being used.
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