Effective prevention & detection of crime in Railways.
Home Police Department
India

The Problem

The traditional system of crime reporting, (Complaints , Lost found, Information to police & of Criminals) registering, and recognition of crime and filing of First Information Reports (FIR) in a large centrally located state like Madhya Pradesh covering roughly 6000 KM. of rail route and involving 1-1.5 Lac Rail passenger traffic up/down everyday involvs a number of agencies & various rail and Police Authorities on the move during rail journey. FIRs requires initial investigations/efforts at various levels resulting in procedural delay in reporting of cases promptly apart from inconstancy of communication in detection and in decision making due to lack of coordination and correlation in the MIS.
The primary access to data on crime is available only with the unitary sources namely local police stations. These are normally transmitted through the Section to the State Hqrs and Crime Record Bureau (SCRB) who compiles and collates the data in the formats prescribed usually by the National Crime Record Bureau as such is not readily available locally resulting in abnormal delay in ensuring justice .
Data Collection & Management Process: -
Monitoring of crime situation is routinely done by various supervisory formations at the Section and state levels, but much less at the center level, except on occasions, when the Home Ministry convenes meeting more from the law and order point of view than from the crime point of view. This happens to be so, since police is a state subject. At the state level all information is collected and complied in State Crime Record Bureau (SCRB) through Rail Police Hq. and GRP Sections. Director General Of Police and Additional Director General Of Police (Rail) regularly examine and analyze crime situation and give instructions for correctional measures to be carried out by Superintendent Rail Police (SRP) and Station House Officers of GRP Police Stations.

Data And Decision Making: -
Yet adequacy of data is pre-requisite for preventing crime and mitigating its violent impact. The NCRB for example, has reported that crime of theft in the rails have gone up substantially. Appropriate and timely reporting of the crime helps the top authorities to draw necessary actions and policies to control such incidences of crime

Public Interface
How to Report an Offense & to Whom
As per section 154 Cr.P.C. a Police Officer is duty bound to register a cognizable offence when reported by any person. The offence can be reported:-

By submitting in writing the details of offence either personally or through post

By narrating orally to officer in-charge of Police station

By informing through telephone

The offence should be reported to officer incharge of a police station as far as possible but can be reported to MHC. If these officials refuse to register an offence a person can approach Supervisory Officer of police station or Supdt. of Police of the district

Copies of FIR's are given free of cost

Insist on claiming your FIR Copy immediately after registration of a case

A Criminal case (FIR) can be registered only in the event of a cognizable offence

Solution and Key Benefits

 What is the initiative about? (the solution)
Rail Crime Monitoring System (RCMS) an Online Network in Police Administration was conceptualized & developed to meet a long felt need for streamlining the existing network of Command, Control and Communication of GRP for quicker crime analysis on receiving FIR and processing for prompt detection, legal action in the event of cognizable offences and efficient data analysis for further prevention of Rail Crime in the M P Rail circuit thus enhancing the Police- Public interface and Public confidence level in providing Safety & Security on the move, keeping in mind the best practices through capacity building and commitment to integrity and excellence of the GRP.
The RCMS would result in the following key benefits:

 Improve & expand the scope and relevance of database for a holistic understanding.

 Improve reporting, registering and recognition of crimes.

 Establish a MIS system that would help to regularly monition such crime through electronic and administrative processes/mechanism.

 Undertake research, wherever gaps exist.

 Provide prompt action in detection and redressal of complaints and satisfactory public service thus enhancing GRP image and Police force credibility.

 Promote appropriate policy support to address the condition of victims and offenders.

 Develop methodologies to improve crime reporting.

 The complainant would be able to find at progress of investigation of his case.

 This MIS will provide the supervisory officer to analysis various types of crimes, their occurrence and monitor the progress of investigation and guide the investigating officers and also give instructions to investigating officers to detection and speedily completion of investigation.

Actors and Stakeholders

 Who proposed the solution, who implemented it and who were the stakeholders?
Original concept was initiated. designed, developed and implemented exclusively by Dr Shailendra Srivastava, IPS. when he was the IG Police of GRP, MP . The soft ware so developed is basically intended to monitor the crime occurring on the railways and circulating areas under the jurisdiction of GRP, MP. It is a combination of on line and off line mechanism in which the data regarding the crime is entered at the GRP Police Station and then uploaded to the web- server from where top brass of the govt. can monitor on the website directly. The software has helped maintenance of database for further analysis in reporting registering and detection of crime.

(a) Strategies

 Describe how and when the initiative was implemented by answering these questions
 a.      What were the strategies used to implement the initiative? In no more than 500 words, provide a summary of the main objectives and strategies of the initiative, how they were established and by whom.
The main objective of the project RCMS is to ensure maximum security and safety of the rail passengers and the people living in the circulating area.

The project RCMS is a RDBMS concept. Tables have been created and related to each other. Data can be accessed from tables by firing queries on them. This project uses backend SQL server that is based on RDBS and front end ASP.net and VB.net. The ADO.net plate form is used to connect the front end and the backend.
The crystal report engine provides us the best formatted reports on this plate form.

The Spiral Model Paradigm* strategies were used by Dr Shailendra Srivastava to implement the initiative of the project on ground.

(b) Implementation

 b.      What were the key development and implementation steps and the chronology? No more than 500 words
The Key development steps includes

Initialy started with the office automation

Analysis of the system by the users.

The Package requirement (System Requirement)

Then the package development with the users and the team.

The Package Testing (on all testing levels)

The implementation of the package (including software / hardware / network)

The training of the users so they are comfertable to use the system.

(c) Overcoming Obstacles

 c.      What were the main obstacles encountered? How were they overcome? No more than 500 words
The structure of the system was too big to design, and creating the working environment which is easier to the user to work and implement.

Hardware and software is not available at that part so we facing a problem in implementation, here we upgrade the system as per the requirement.

Users are not easily accepting the automated working environment. So create a mind so user can take interest in the system.

On technical ground arrange the latest technology which is used currently and for the future.

(d) Use of Resources

 d.      What resources were used for the initiative and what were its key benefits? In no more than 500 words, specify what were the financial, technical and human resources’ costs associated with this initiative. Describe how resources were mobilized
The resources we used are following
1) Crime and criminal Database from the police station.
2) Office staff
3) Hardware available in the department.

Sustainability and Transferability

  Is the initiative sustainable and transferable?
The men and materila resources avialable with the police department.
Package once developed can be applied for various wings of police dept. for Ex:
Distt. Police, Criminal Investigation Dept., Crime against women, Crime against Schedlulled Caste and Schedlulled Tribes.

Yes the system is designed in the latest technology so the it can be easily transferable, and supported by all the latest platforms.

Lessons Learned

 What are the impact of your initiative and the lessons learned?
The basic lesson is learnt by the system is
1) It is quick than a user like Quick Search
2) Accurate information is received by the users.
3) Reduce redundancy ( Duplicity)
4) Platform Independent
5) Portability
6) The main lesson is that we can develop a best system for our organization.

Contact Information

Institution Name:   Home Police Department
Institution Type:   Government Agency  
Contact Person:   Dr Shailendra Srivastava IPS
Title:   . Inspector General of Police Bhopal.  
Telephone/ Fax:   0755-2443599
Institution's / Project's Website:   0755-2443599
E-mail:   drshailendra.srivastava@gmail.com  
Address:   IGP Bhopal Range, Old Secretariat .
Postal Code:   462001
City:   BHOPAL
State/Province:   Madhya Pradesh
Country:   India

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