It is clear that the wide application of information communication technologies is not the only, but the most important means in the way of transferring the information exchange with participants of examinations, and the services rendered to the population to a new and higher qualitative level.
The activities carried out during the last years expanded the geography and choice of services carried out by means of new methods and led to the diversification of ways of information delivery. Thus, in 2006 it was the first time when the application for trial testing examinations was alternatively carried out in an electronic form via Internet. If in that year the number of people who used this service was 2000, the number of the users reached 182 thousand people in 2009. In 2007 the number of people having presented electronic applications was only 12500, in 2009 this number was about 129 thousand. The numbers of electronic applications on specialty choice presented in the stipulated years were 30 and 60 thousand respectively. The number of applicants who obtain “exam passes” via Internet, learn their results using Internet and our appropriate GSM service is already hundreds of thousands.
At present applicants using Visa and MasterCard credit cards are able to obtain the required “Payment cards” to apply via Internet, add online to our information base the personal information about him or her (surname, name, birthplace and the date of birth, photo, etc.) that is available in the “Entry-Exit and Registration” inter-institutional automated information-search system controlled by the Ministry of Internal Affairs and fill in other necessary information by entering the number of his or her identification card. The applicant prints “exam pass” from our web page, gets the information about examination results via internet or by means of mobile phone SMS. If somebody is interested in different questions, he or she can get answers via our “Automated telephone information system”.
Thus, as a result of the implemented activities the range of services rendered to citizens by using ICT and the geographic and social circles covered by them expanded. Now they are able to carry out the most part of the required operations without leaving home and without going to centres and communicating with responsible persons. The appropriate programs check online the completeness and correctness of the information entered by applicants and prevent mistakes. As a result of it, there are no more long queues and citizens establish their relations with the state institution independently and in a comfortable manner without any mediators and without applying to any officials. At the same time the degree of reliability of the information collected in the Commission’s database practically is raised to 100 per cent.
Along with it, the population gets accustomed to working with Internet and computer techniques, feel their advantageous features and use these habits in other spheres. An appropriate contribution is also made to the development of enterprises presenting Internet services.
It must be noted with full certainty that this situation meets the citizens’ requirements and at the same time increases the effectiveness of the SSAC’s activity and the quality of the services offered.
|