Civil complaints were treated immediately due to HTMC(High-Tech Mosquito Control) System applied with GIS.
It is able for Public Health Center to grasp the location and route of operation in real time through GPS of mosquito control service vehicle and PDA of service crew. Public Health Center checks the location of crews through the computer and then conducts an operation promptly to a crew nearby from where a habitant complains about mosquitoes. With this process, satisfaction of inhabitants has increased.
Mosquito control service has been operated efficiently with real-time capturing of work route, while the preexisting system caused environmental pollution and blind spot as the pest control service was operated repeatedly only in specified areas as a crew's convenience.
Moreover, the brand-new system brought reduction of expenses on insecticide, chemical and labor force, and decrease of civil petition. With previous system, the damages from mosquito were reported after habitants informed administrative organizations of it. However, it is possible to catch the change of mosquito appearance through the digital mosquito measuring equipment in every area. Thus mosquito control operation can be carried out optionally only in the area where the population of mosquito is dense(or increased suddenly). Performance measurements both quantitatively and qualitatively prove the successful result, i.e. less cases of civil complaints at Seoul Dasan Call Center (*information call center for civil petition of city of Seoul), compared to the number of complaints in other districts, the reduction of civil complaints in Guro (comparison with the past prior to HTMC system), the output data of digital mosquito measuring equipment.
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