In order to implement the eService Initiative MoL determined the following important objectives to achieve by the end of the project:
1. Build portal infrastructure that conclude with building high availability system that is critical to MoL success.
2. Manage and enhance MoL website/portal building, management and maintenance by a best of class portal that will enable MoL to publish services for Employees, Citizens, Ministries and Private sector companies.
3. Build the eight services as outlined in this RFP, six external services and two internal one that are web based and fully automated.
4. Consolidate MoL current distributed database into a centralized database, utilizing as much as possible currently used hardware and software.
5. Replace the existing centralized data warehouse and provide for all the reporting and statistical functions required.
6. Replace and Enhance the existing Extranet company information web site to allow for:
a. Further search capabilities
b. Company ability to update information.
7. Acquire and build a loosely coupled architecture that is scalable on-demand and utilizing caching and load-balancing techniques.
8. Introduce loosely coupled components in the solution architecture for MoL eServices in G2C, G2E, G2G models
9. Enhance system management by acquiring a set of tools that enhance management, tuning and administer MoL underline resources System, Information, Memory, Storage, eService, Application … etc.
10. To provide cross-platform policy management and administration and Internet authorization and access control for the extended enterprise and Single point of control with Role-based security management and Single Action Management and Secure delegation of the responsibilities without need to give out root authority and complete audit trail of administrator activity
11. Skill transfer and proper training to MoL project teams so that they can develop and establish well skilled groups to continuously enhance and improve MoL portal components.
12. All portal solution applications and data must reside on external SAN storage. It is not acceptable to store any portal applications and/or files locally on any server internal storage except for system software. In this case, servers must support RAID hot pluggable disks for storing operation systems and systems software
MoL has identified the following business drivers in support of its objectives:
1. Availability: 24/7 uptime and secure internet access will maximize MoL investment.
2. Reduce MoL operating costs.
3. Enhance MoL content publishing and distribution.
4. Increase Operational efficiencies: by using workflow tools will decrease cycle time will reduce less efficient habits.
5. Increased productivity: citizen, customers and employees will be empowered to discover, share information and identify people with relevant expertise in real-time.
Better access to information and improved decision making: MoL Portal will give MoL decision-makers a single place to access relevant information
|