The main lesson learnt was that by adjusting to the increasing needs of a rising diabetic patient base within the Surin Area the hospital was able to provide the general public with a more cost effective solution via a local sourced product, rubber, and the manufacture of a solution, the foot pad, which lead to better treatment of diabetic patients.
The hospital learnt that the continued use of an expensive alternative treatment to the new foot pad was not “good practice” and that hospital staff needed to find a more cost effective solution that benefitted the community as a whole.
The old fashioned treatment methods were urgently in need of reform via continuous process improvement in its practices and procedures and if not improved then the hospital would provide a poorer level of primary health care to its patients.
Given the hard working nature of the health care professionals at the hospital they were all able to come together as a group and provide its patients with a better solution to its diabetic needs, the foot pad, and that there was a need for the hospital, its staff and patients to work together to find solutions and levels of care that all stakeholders embraced.
That the model of working seamlessly together, as all stakeholders did in the Foot Pad programme, was easily transferrable to the heath care needs of other patients such as the elderly, the disabled and to the Non Communicable Disease Section, (NCD), and as such the hospital is actively working towards other solutions to increase the health care offered to the public.
Equally the hospital is resolved to learn the lesson that PCT, or The Patient Care Team, can provide the solutions necessary to improve its primary health care systems and services. It, the hospital, also learnt that by utilising its multi disciplined task force & embracing teamwork that solutions were readily on hand allowing for:-
• Cost effective solutions.
• The saving of money which can be re-invested and thus provide an income stream at a later date.
• That the local community can benefit by farming rubber which can then enrich the lives of diabetic sufferers.
• That the Foot Pad can be “rolled out” nationally and that the hospital can offer and co-operate with other health service providers nationally.
• That the concept of neighbourhood environmental and adaptive techniques can humanise its health care systems and provide sustainable solutions going forward.
• That the basic concept that rubber is sticky, thick, readily available locally, that soft form can easily be formed and that the locally, sustainable crop, (rubber) can be utilised to manufacture a solution, the Foot Pad, that improves patient treatments and benefits the community as a whole and is very much cheaper that the previously used alternatives. The “end product”, the Foot Pad, is more advanced and adjustable and provides a better treatment route to follow.
1. The Foot Pad provides a more effective diabetic treatment.
2. The Foot Pad can be manufactured under the hospitals complete control and is 5 times cheaper than the alternative solution.
3. That the manufacture of the Foot Pad uses locally, fully sustainable materials – Rubber and that benefits the local farming community.
4. That the hospital has developed a holistic humanised patient care process.
5. That the multi skilled team at Surin Hospital has developed the solution themselves to the benefit of all stakeholders.
6. That the Foot Pad can be introduced more widely locally and “rolled out” nationally.
7. That training will improve the skill set of the health care professionals within the Surin and surrounding areas.