| 4. In which ways is the initiative creative and innovative?
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On 24th February 2010, the Dr the Hon Navinchandra Ramgoolam, GCSK,FRCP, Prime Minister Of the Republic of Mauritius launched the National Policing Strategic Framework .
The Police undertook a major reform programme under the "National Policing Strategic Framework"aimed at shifting the Police from a “Force” to a “Service”. NPSF is based on six pillars and comprise of some than 40 initiatives.
The strategies are to implement :
Strategic planning so as to ensure a forward looking organisation
Community Policing with a view to better serve the community and reduce crime and fear of crime.
Adopt intelligence-led policing and become a proactive organisation
Adhere to Human rights
Enhance our reactive capability
Reinvigorate our human resource management capability
A core team was set up by the Commissioner of Police to design and formulate the NPSF under the guidance of UNODC/UNDP expert.
NPSF is a strategic plan paving the way for a fundamentally new policing concept; a new management style, policing philosophy and hence, towards a modern police service more mindful of public concerns, needs and expectations.
A Police Planning and Reform Unit (PPRU) has been set up at the Police Headquarters and is under the direct responsibility of the Commissioner of Police. Basically, it deals with strategic planning whereby Policing Plans, Annual Report, PBB targets and other important policy documents are prepared. It helps the organisation to be forward looking. In the same vein, Divisional Planning Units (DPU) have been set up in each Police Division to follow through the reform programme. PPRU implement, monitor and supervise the whole reform programme.
PPRU was awarded the Innovation and Improvement Award 2011 and special Jury Award with Rs 50 000 cash under the Public Service Excellence Award ( Ministry of Civil Service and Adm Reforms) 2011.
Tasking and Coordination Groups, both at Strategic and Tactical level, have been set up at the Force and Divisional/Branch level. The T&C process is an active decision-making mechanism involving strategic analysis of Police operations and methodology and thereafter, devising strategies so as to ensure operational effectiveness and efficiency in crime reduction. T&CG also monitors the reform programme under NPSF on a monthly basis.
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| 5. Who implemented the initiative and what is the size of the population affected by this initiative?
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1. During informal meeting the Commissioner of Police had had with Mr Jullien WOIRIN, Governance/Human Rights Programme Officer, UNDP in early 2008, the idea of formulating a policing framework/strategic plan took birth.
2. On 24 October 2008, the Prime Minister’s Office wrote officially to Executive Director of the UNODC Vienna to ask for assistance for the formulation of the National Policing Strategic Framework.
3. The UNDP & UNODC accepted to assist the MPF in the formulation of the National Policing Strategic Framework.
4. On 1st December 2008, Mr D.I Rampersad, GOSK, PMSM, Commissioner of Police set up a Core Team under his chairmanship for the drafting of the Strategic Framework
5. Between 10th and 11th December 2008, a Workshop on the formulation of the National Policing Strategic Framework was held at Le Meridien Hotel Pte aux Piments. UNDP/UNODC fielded two british experts to run the course namely: Messrs Roger Gaspar and Gary Elliot.
6. The workshop culminated in the identification of the internal and external environment through a SWOT Analysis and the use of Mc Kinsey exercise in the examination of various important themes. Six pillars identified during the workshop carried out in Dec 2008 which will constitute the National Policing Strategic Framework (NPSF): -
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| 6. How was the strategy implemented and what resources were mobilized?
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NPSF was sponsored by the UNDP/UNODC. The police provided the staff and ensure the implementation of the project. MPF catered for the new system, structure, processes that pave the way for the successful implementation of the reform programme.
NPSF on the Police side, is a no cost budget. But we use all the human resources so as to ensure that the reform is implemented and accepted by one and all.
Technical assistance was provided by UNDP/UNODC, even at the implementation stage at a regular basis.
The benefit of the NPSF is the move from a Force to a service in deeds and actions with the implementation of community policing, better service to the community, ensuring a forward looking organization, dealing with policing problem in a proactive manner, adhering to human rights, etc.
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| 7. Who were the stakeholders involved in the design of the initiative and in its implementation?
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The Police have a formal Quarterly meetings to evaluate performance and targets set in our PBB, Annual Policing Plan ( Force priorities) and Divisional Policing Plans( Divisional priorities). Strategic and Tactical Tasking and Coordinating Group meetings are called at regular basis by the Commissioner of Police to review performance and take strategic policy decisions.
The CP issues circular memos to all Divisions and Branch concerned to as to prepare quarterly performance against set targets. They are required to provide reasons for non-attainment of target. At PPRU, all those datas are analysed and cross checked with the Crime Records Office. The T&CG meetings are held at the PPRU Conference Room, where the Divisional Commanders and Branch Officers are called to attend. A Powerpoint presentation is made and discuss with them. Where and when possible, where targets are not met, they are called upon to explain and step up additional measures so as to meet the target. ( PBB, Annual Plan and Divisional Plans that have been monitored and analysed )
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| 8. What were the most successful outputs and why was the initiative effective?
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After the launch, in order to ensure a smooth implementation of the reform programme under the NPSF, five Sub Committees were set up to look in the five main pillars of change. The Commissioner set up its Police Planning and Reform Unit (PPRU) to implement the main pillar that is the Strategic Planning Capability. PPRU is now supervising and monitoring and implementing the remainder pillars of change.
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| 9. What were the main obstacles encountered and how were they overcome?
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NPSF is the first ever strategic document and plan for the Mauritius Police. It brings about the transition from Force to Service. NPSF was launched on 24 Feb 2010, therefore as to date, 33 months reform has been achieved where Planning units, crime intelligence units, community policing initiatives( various), professional training, Accreditation of Recruit Training Package and the Award of a Certificate in Police Duties for recruit by the University of Mauritius, enhancing our reactive capability, setting of professional Standards Department, and various initiatives that all go towards the professionalization of the Police with the ultimate aim of delivery professional and timely service to the public.
At first being for the first embarking on a such a challenging reform, it was difficult, but the Police got the blessing of the Dr the Hon Prime Minister and the support of UNDP/UNODC.
It was difficult to bring all the staff together, but we had to regularly conduct workshops, training, dissemination of printed circulars, use of websites, emails so as to provide the required information
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