Kasetsart University

A. Problem Analysis

 1. What was the problem before the implementation of the initiative?
Eco-Library: A Green Path to Broadening Knowledge (http://kulc.lib.ku.ac.th/ecolibrary/) For the last couple of decades, the world has witnessed a significant increase in the frequency and costs of natural disasters and environmental problems, and it is undeniable that the failure to preserve and restore the balance of nature, and continued wasteful use of natural resources are the main causes of these problems, which have been piling up over the years and show no signs of improvements. The environmental issues have cast a dark cloud of uncertainty over the future of the Earth. The current amount of 1.3 billion ton of solid waste per year will have increased by 70% within the next ten years. The level of atmospheric carbon dioxide has risen drastically while the Earth's total forest area has decreased by 135 million hectares over the past ten years. The 2011 floods caused serious damages to Thailand and affected more than 12.8 million lives, with the overall flood damage totaling 1.44 trillion Baht. These devastating impacts and damages only further highlight the issue of a lack of awareness and knowledge about environmental management. Solving environmental problems does not mean making changes to the environment or trying to control it. Most environmental problems are man-made; therefore, solving environmental problems must begin with people, with the most important part being increasing public awareness and knowledge about the environment and associated challenges in order to help them gain necessary skills and expertise to address the challenges, and foster attitudes, motivations and commitments to make informed decisions and take responsible actions. Addressing environmental issues calls for a collective effort on the part of everyone, not just an individual or activist group. In order to effectively tackle environmental issues, cooperation and concerted actions by all stakeholders including individuals, corporations and institutional agents are needed. Basically, every human being has contributed in one way or another to environmental problems, and therefore all of us should share the responsibility and have a role in helping raise awareness and sensitivity about the environment and environmental challenges and promote environmental conservation. While universities are responsible for equipping students with knowledge and skills to help solve social issues, libraries collect, organize and make information resources accessible to people. Both therefore can play a crucial role in contributing to efforts to solve environmental problems by providing knowledge about the environment, offering lifelong learning opportunities to underprivileged children and the general public as well as encouraging and fostering the love of reading among Thais, who, as a report suggested, only voluntarily read five book a year on average. Encouraging learning through reading and providing knowledge about the environment is certainly a profound way of contributing to efforts to save the Earth. Witnessing environmental and social problems becoming more and more critical, many of us wanted to be part of the solution, and thus the Eco-Library was established with the aims of providing educational resources relating to the environment and being a place that provides books and reading facilities for underprivileged children from nearby communities and the general public free of charge.

B. Strategic Approach

 2. What was the solution?
In 2009, the Kasetsart University Main Library’s old building, which had been in use for over 30 years old, underwent a major renovation, resulting in a large amount of obsolete durable goods, outdated equipment and discarded materials. Library personnel realized that those unwanted items were going to become garbage and would eventually add to the already massive collection of garbage in Bangkok (which currently already generates 8,300 tons of solid waste daily, accounting for one quarter of the country’s total volume of solid waste per day). In addition, over the past several years, the world has experienced the phenomenon of global warming and increased frequency and magnitude of extreme weather and climate events. Concerned about impacts of environmental issues, Kasetsart University began to implement the Green Campus policy aimed at raising awareness of environmental problems among its students, faculties and university personnel and promoting environment preservation. The university’s effort has instilled a sense of urgency in the library staff’s minds, prompting them to be more proactive in taking positive initiatives to protect the environment by bringing the discarded durable goods and materials back to use in order to reduce the garbage volume and encourage students and library patrons to learn about the environment and energy conservation. These initiatives were aptly in line with the University Library’s aspiration to extend its services to communities nearby as many children and the general public had expressed their wish to gain access to the library in order to broaden their knowledge but had been unable to do so due to certain regulations and limitations. Library personnel were very motivated to extend those services to those children and the general public and wanted to set up a model eco-friendly library by utilizing the discarded goods and materials. However, the library staff were lacking the necessary knowledge and skills to design such facility and recycle the discarded items. Fortunately, the university’s architecture students and faculty stepped in and kindly offered their help in designing the facility. Together, they joined efforts and began to work towards constructing an eco-library designed and built based on the 3 Rs principle: Reduce, Reuse and Recycle. The goal was to build a knowledge center that provides information resources about the environment and energy saving that also serves as a library that offers lifelong learning opportunities to young people in communities near the campus and the general public free of charge. The eco-services provided by Thailand’s first-ever Eco-Library intend to encourage people to learn more about environmental conversation through different media and materials and through real experience and participation. Young people and the general public are welcome to utilize this library to broaden their education in order to improve their life quality and be part of the environmental conservation efforts. The library itself is an exercise in recycling as it is decorated with creative eco-furniture made from material offcuts to showcase how to add value to leftover materials. Unused and outdated materials have been recycled and converted into useful items such as old card catalog cabinet made out of library fasade wall panels, leaflet display shelf made from old magazine filing boxes, book shelf from wood scrap, sofa seat covers made from unused uniforms and seating made from old tires. The library brings together resources to help promote knowledge in environmental preservation, and library users are encouraged to use the eco-friendly services provided.

 3. How did the initiative solve the problem and improve people’s lives?
The development of the Eco-Library project consists of four important aspects: Eco-Concept, Eco-Design, Eco-Collection and Eco-Services. Eco-Concept is the concept that has gone beyond the generalized idea of eco-friendliness and has guided development of services that provide education about energy saving and environmental protection based on the following four approaches: Promote learning through real experiences: With eco-friendly decorations and furniture and its energy-efficient lighting system, the Eco- Library itself is a true showcase an eco-friendly environment that will motivate patrons to be more environmentally conscious while the staff is required to demonstrate a green service mind. Information about environmental preservation is available in all forms of learning media and tools. A variety of workshops and activities to demonstrate environmental protection efforts are held frequently. Broaden lifelong learning opportunity and engage all family members in reading: The Eco-Library aspires to foster the love of reading among students, university personnel and the general public, regardless of whether their book choices are related the environment or not. The library offers books on a wide range of topics that would appeal to people of all ages. Encourage participation: All decision makings concerning the development of the Eco-Library require every stakeholder and party to participate in order to promote better internal and inter-organizational cooperation. Promote self-reliance: The Eco-Library achieves technological self-reliance through the use of open-source software while financial self-reliance is achieved through trimming expenses like electricity costs, basing management on the Philosophy of Sufficiency Economy and earning income from selling reusable items. Eco-Design is a principle on which the Eco-Library is based. The interior decorations have incorporated the use reclaimed materials as seen in every piece of furniture within the Eco-Library. Eco-Collection is the massive collection of books in topics relating to the environment and energy. Eco-Services provided at the Eco-Library, which are centered on the eco-friendly approach, include promoting environmental awareness through various activities, offering access to the Open Public Access Catalog and self-check stations. The self-service infrastructure has resulted in reduced staffing requirements and reduced wait time and encourages patrons to have a service mind and interact and help each other.

C. Execution and Implementation

 4. In which ways is the initiative creative and innovative?
The action plan for offering green education services through the Eco-Library began to take shape in October 2010 after the Kasetsart University Main Library expressed how it envisioned the Eco-Library and its services to the Faculty of Architecture’s Scrap Lab, who then pitched design ideas based on green services. The library staff and the Faculty of Architecture collaborated closely together to develop the project, with constant inputs and feedbacks from people who actually worked on the project, until the Eco-Library officially opened on January 27, 2012. The Kasetsart University Main Library decided to maximize space utilization by transforming the room formerly reserved for storing theses and vintage prints into the Eco-Library’s service area for public. The Scrap Lab then began the design process of developing the allocated space, which lasted from January to December, 2011, into an eco-reading space and power saving library within: Eco-Reading Space, Canyon of Discovery, Trees of Knowledge, Lifestyle Reading Space, Kids’ Reading Space, Secondhand Book Corner and Eco-Activities Space (detailed in implementation plan as attached). Eco-Library operations require cooperation, engagement, contribution and participation from four different groups of people: administrators, sponsors and supporters, library service providers and library users. University administrators play the vital role of overseeing policies and budget allocation while administrators of the Kasetsart University Main Library manage and oversee library operations. Sponsors and supporters contribute by helping design the library and providing materials for recycling, most of which are donated by operators of manufacturing plants. The library staff are engaged in tailoring suitable services, optimizing service areas for operations and fostering a green service mind that is always environmentally conscious and prioritizes energy saving. Meanwhile, library users contribute to the Eco-Library’s operations by being aware of and sensitive to environmental issues, environment protection, and sustainable use of resources whilst being a public-spirited person ready to self-service and also to help others, showing active interest in the good of the community. The Kasetsart University Main Library is committed to publicizing environment protection and raising public awareness about environmental problems, which most people think do not concern them while some just have the notion that their contribution is insignificant and has negligible effect on global conditions. Such attitudes stem primarily from ignorance or feelings of inadequacy; therefore, more efforts must be spent on broadening public awareness of environmental problems and promoting pro-environment attitudes. The University Library Office started by raising environmental awareness within the library office first before launching a university-wide campaign to increase environmental awareness among students, faculty, and professional affiliates while the Eco-Library was still under constructions. The efforts were later broadened by using the media to help publicize environmental awareness among a larger crowd after the constructions of the Eco-Library had completed.

 5. Who implemented the initiative and what is the size of the population affected by this initiative?
With environmental issues being a recognized global concern and affecting all mankind, everyone is a stakeholder and has a social responsibility to protect the Earth. The Eco-Library was established with the main goal of being a resource center for learning about environment protection, and the project was a result of combined efforts and contributions by individuals, public bodies, institutions and private entities from various sectors. The Kasetsart University Main Library’s director began working with Professor Dr. Singh intrachooto from Kasetsart University’s Faculty of Architecture, who is also a talented architect armed with skills and expertise in designing structures made from recycled materials. The two joined forces to create Thailand’s first-ever Eco-Library project. Over 15 factory operators helped supply the materials used for making the furniture by donating material offcuts and recyclables such as bits of broken glass, scrap wood and textile waste whereas Siam Commercial Bank donated its old employee uniforms. A team of Researchers from Para Rubber Research Lab in Prince of Songkla University, Pattani Campus which is located in the southern part 1,000 Km. away from Bangkok sent stools recycle from old tires to participate in Eco-Cocept. The furniture pieces were made by three furniture manufacturers based on the professor’s designs using the waste and recycled materials provided. Further assistance and contributions came from Kasetsart University’s personnel, students, faculties and alumni, nearby residents, environmental organizations and several publishing houses after learning that the Eco-Library project was to become a learning center providing information resources about the environment and offering underprivileged children and the general public access to a library. After the news spread, book donations and suggestions began to pour in. Engineers from the University’s Energy Engineering Institute helped design the energy-efficient power and lighting systems. Professors from the Department of Home Economics, who possess advanced sewing skills, helped design and make decorative items and book stands from leftover cloth and a stock overrun of thread for curtains and made star fruit-shaped cushions from extraneous cloth for children to use in the Kids’ Reading Space. Their contributions helped lower the costs of the project tremendously. When the Eco-Library opened, library users including students, university personnel, kids living near the University and the general public all tried their best to help save energy and maintain the facility’s good conditions because everyone wanted to contribute to the Eco-Library. After learning the University Library was short of staff and only one librarian was available to provide services, students who received scholarships from the University volunteered to help catalog the books and organize special activities to promote learning. Students from Kasetsart University Laboratory School volunteered their time to help organize children’s books and publicize the Eco-Library’s upcoming activities and the Kid’s Reading Space through Facebook.
 6. How was the strategy implemented and what resources were mobilized?
Due to the University Library’s limited budget and its official role as a learning and research facility that supports the formal education provided by the University, community services like providing learning opportunity to underprivileged children and promoting the love of reading are regarded as second priority. Initial funding for this project came from whatever was left from other projects’ budgets and eventually about 5,000 USD was collected and available for developing and operating the Eco-Library project. The Eco-Library still depends largely on upon charitable donations and donated resources from non-profit organizations for its continued viability. Efforts were made in order generate income for the Eco-Library, including selling items made from leftover and recycled materials such as notebooks made from reuse greeting cards, book marks made from reuse drinking straw, tiny dolls made from old socks, artificial flowers made from fish scale and selling secondhand books. As the Eco-Library project was not part of the University’s official annual development plan and was initially funded with money left over from budgets allocated to other projects, resource constraints were a major issue. Personnel from different departments of the University Main Library had to volunteer their time to help catalog the archives and input data into the automated library system, which is based on free, open-source software and was installed by a team of IT staff tasked with studying open-source library management software to be used at the Eco-Library. The team also repaired and upgraded old computers so they can be used as online public access catalog (OPAC) databases and loaning/returning processing machines. The company contracted to install the RFID system for the University Library helped repair broken or outdated RFID tools and self-check machines free of charge so they can be used by the Eco-Library. The president of Kasetsart University, after learning that the University Library Office had been working with the Faculty of Architecture’s Scrap Lab to build the Eco-Library without any funding, signed off on allocating 50,000 USD from the University’s Green Campus program’s budget in support of the development of the Eco-Library. Furthermore, the Kasetsart University Main Library also received cooperation and support from various private entities and public agencies from within and outside the University. The support and contributions came in various forms including materials for producing furniture for and decorating the Eco-Library supplied by companies, learning media given by various government agencies and private entities, free equipment repair and upgrade services provided by an RFID tool manufacturer, cooperation from patrons who agree to self-servicing, assistance and support from individuals in providing a variety of services, cooperation from publishing houses and knowledgeable companies in organizing workshops and activities to promote learning, and time and efforts of students who volunteered to help the Eco-Library and assist in organizing activities. The challenges learning to associate with limited budget management are creating a partnership network and efforts to reduce costs such as making sure that at least 55Kw of electricity is saved every day, which equals 7 USD saved per day or about 2,500 USD per year. The costs associated with labor are reduced by accepting help from personnel from other section instead of hiring more people. The Eco-Library only has one full-time officer. As much as 5,600 USD is saved each year in hiring expenses. Old and outdated durable goods and materials were modified so they could be used again, which helped lower the costs of building the Eco-Library by as much as 67,000 USD. By choosing to use open-source software for the automated library system instead of proprietary software, the Eco-Library is able to save as much as 20,000 USD in library system purchase and maintenance expenses. And lastly, forming a partnership network enables the Eco-Library to save as much as 10,000 USD each year in book purchases.

 7. Who were the stakeholders involved in the design of the initiative and in its implementation?
The Eco-Library now plays an important role in raising environmental awareness and inspiring ideas about environment protection. It is also fulfilling its goal of being an initiative that contributes to fostering the love of reading among some 200,000 underprivileged children living in communities near Kasetsart University every year. According to a survey of library users, the services provided by the Eco-Library helped inspire patrons to have ideas about environment protection and encourage them to learn through real experiences such as using the furniture made from recycled materials and using the Eco-Services. The survey shows high levels of satisfaction (with average satisfaction scores of 4.33, 4.39 and 4.19, respectively, out of the total of 5). The most common response during the survey interviews with library users and project observers was that the Eco-Library has made them “understand that protecting the environment can be practiced by individuals and is not at all unachievable, and that environment preservation can start with recycling and waste materials can be used to make amazing decorative or practical items.” One library user was very impressed with the services of the Eco-Library that she was inspired to write a collection of short stories titled “Khongkwan Jak Sainam” (Gifts from the Water), which tells stories about the 2010 floods in Thailand and was based on the environment knowledge she gained from visiting the Eco-Library. Her stories were a highly discussed topic on Facebook. Another major achievement of the Eco-Library initiative is broadening learning opportunities for underprivileged children living in communities near Kasetsart University and providing them with access to a library and opportunity to participate in various learning acidities at no costs. The non-threatening environment at the Eco-Library and its various activities have had positive effects on the children’s reading behaviors, leading to a significant increase in reading books in both environment-related topics and other topics. The library’s Eco-Collection has many titles that have become some of the Office of the University Library’s most borrowed books. Some titles that had never been borrowed before became highly in demand among borrowers after being included as part of the Eco-Collection books, which statistics show are five times more likely to be borrowed and circulated compared to when they were not included. Statistics show a title being borrowed 5,333 times throughout the entire year of 2011 and after it was included in the Eco-Collection, it was borrowed 27,948 times within a year. Based on the statistics, the average frequency of book loaning has more than tripled from 0.8 to 3.5 times. To solve problems requires knowledge, and reading is one of the ways to gain knowledge. Encouraging underprivileged youths and the general public to read more books and learn about environmental issues is one great way to help improve the society and the environment, and is also a sustainable solution to problems.

 8. What were the most successful outputs and why was the initiative effective?
In order to effectively monitor and evaluate progress of the Eco-Library initiative’s operations, monitoring and evaluation efforts were primarily focused on three activities: promoting knowledge about the environment, encouraging patrons to read and library services. Both quantitative and qualitative progresses were monitored and evaluated using three monitoring mechanisms: surveys, standardized interviews and observation. The progress of efforts to promote learning about environment protection was assessed by using a survey on opinions about the environment and an evaluation of improvements of patrons and project observers’ environmental knowledge after using the services provided by the Eco-Library. The results of the evaluation show that their environmental knowledge had increased significantly, especially in subjects like reusing and recycling waste, designing and making furniture from leftover materials and using material offcuts to make decorative items. The results of the evaluation also show that the library users were inspired by to create items from waste materials after learning how to make them. Patron participation in various workshops and DIY activities organized by the Eco-Library was also evaluated, and it was found that participants were likely to take part in one activity after another. The surveys of their satisfaction with the workshops and activities offered show that their satisfaction levels were at very high. In evaluating results of the environmental education services, the use of open-source library search engine to find information resources about the environment within the library was monitored, and a contest was held to test library users’ proficiency in using the tool to search for media related to environmental subjects. The progress of efforts to broaden public awareness of environmental issues was evaluated by counting the number of journalists and members of the press who came to do features and stories about the Eco-Library. In total, over 30 journalists and famed personalities from newspaper, magazines, TV and radio programs had published or broadcast stories about the Eco-Library. Furthermore around 25 schools and libraries had contacted the Eco-Library in order to get permission to allow their students and personnel to observe its operations. Over 2,000 people came to observe the Eco-Library’s operations last year, not including observers who visited the library unofficially every day. In evaluating the progress of the efforts to promote reading, statistical analyses were conducted. Statistics show the number of library users coming to use the services provided in a space spanning around 300 square meters had increased by 200,000 year-on-year, and the book borrowing had increased five folds. The numbers of book purchases and book suggestions had risen by ten times. The evaluation on the progress of the efforts to promote reading show satisfactory results while the service satisfaction survey, conducted via social network sites and the Eco-Library’s official website, shows high levels of service satisfaction among patrons. In addition to monitoring and evaluating the progresses using technical practices, the Eco-Library’s progress and achievements can also be seen from the many awards and prizes recognizing the library has won including the University’s Good Practice Award 2012, the Thailand Public Service Awards 2013 in the Best Service Management category and the special award given to the architect who designed the Eco-Library by the Thai Library Association in recognition for his tremendous support and patronage for library development in 2012.

 9. What were the main obstacles encountered and how were they overcome?
Resource constraints presented significant barriers in pursuing this initiative. However, in the initial phase, a lack of funding was not a major obstacle as the project administrators and coordinators were convinced they could ask for non-financial contributions and assistance from agencies and partners within the main library’s network. On the other hand, the worrisome issues that could pose a serious challenge to the initiative were the issues concerning attitudes towards the environment. When confronted with environmental issues, lots of people shrug them off as none of their concern or think they cannot do anything to help solve them. Many think only their government should be enforcing policies and taking actions to remedy environmental damages. Such prevalent attitudes stem primarily from ignorance or feelings of inadequacy. To make matters worse, very few people bother to learn more about the environmental issues, and the majority of Thais lack the love of reading. The task of changing such prevalent attitude and changing the cultural perspective of an oral-oriented society, especially in the case where there is an additional burden of limited funding, can be an extremely difficult undertaking. Furthermore, libraries at universities exist only to serve certain groups of people and supports the formal education provided the universities, completely forgetting about the true purpose of a library, which is to be an information resource center that helps people who want to broaden their knowledge. Also, university libraries are not designed to serve children under 15 years of age as libraries are supposed to have a quiet academic environment. The Eco-Library was able to undertake this challenging task of encouraging people to read more only because it received concerted efforts and cooperation from various agencies and sectors who have similar views and want to help foster the love of reading.

D. Impact and Sustainability

 10. What were the key benefits resulting from this initiative?
The benefits of the Eco-Library initiative include the increased number of young people, students and university personnel who have become very fond of reading and the drastic rise in the number of library users and book circulations. The number of patrons borrowing books from the library has increased five times and is currently at the highest level since Kasetsart University’s main library opened in 1943. The Eco-Library’s common reading space is always crowded. In the past, it was extremely rate to see children under 15 years old whose parents did not work at the university come to the library. However, now children of all ages feel welcome and more comfortable to use to Kasetsart University’s library to broaden their knowledge. The love of reading is also being spread through book donations as part of Kasetsart University’s Eco-Read program aimed at providing reading materials to underprivileged libraries in remote areas. By establishing the Eco-Library, the Office of Kasetsart University’s Library has created a powerful force that can effectively encourage people to read more and promote learning opportunity. It also helps destroy the invisible barrier that was preventing the general public from coming to the University’s library. The Eco-Library initiative enables the University’s library to provide education services to nearby communities without compromising its official role as an education resource center for university students and personnel. It also fulfils the education needs of the society and benefits all groups of library users. The Eco-Library is a model initiative that can help raise awareness about environmental conservation among library users and visitors, as well as journalists and members of the press who came to help promote this important message: “Environmental issues concern everyone, and contributing to environmental conservation is very easy.” The Eco-Library’s pro-environment activities have inspired behavioral changes in many people, especially the library staff who are always trying their best to save energy. Energy-saving contest are held often to highlight the message, and monthly reports allow them to know how effective their actions are. The volume of garbage has reduced from 20 large bags to just 5 bags while the money from selling recyclable waste is used as rewards to cleaning staff who are responsible for the task of sorting the garbage. Only paper made from recycled materials is used at the library now. Furthermore, library staff also devote their time to making dolls and decorative items from waste materials so they can be sold and help generate funding for libraries at needy schools in remote areas. The awareness about environment conservation has been spread to library users, too. Patrons have become more environmentally conscious and would try their best to help save energy and resources by doing simple tasks like turning of the lights when they are not in use, returning the books they have read to their original places and self-servicing. Some kind patrons also helped make illustrated, multidimensional books of stories for children, which were later donated to students in underfunded communities. Recognized as the first eco-friendly library in Thailand, the Eco-Library has become a model library that attracts attention from professionals from the library sector and the general public. The Eco-Library now plays a vital role in inspiring people to be more environmentally conscious, sensitive to environmental issues and become more active in environment conservation efforts.

 11. Did the initiative improve integrity and/or accountability in public service? (If applicable)
The Eco-Library initiative is indeed a sustainable project and its benefits and results are transferable. It has become a main priority to sustain this project and assure its high level of quality; therefore efforts have been focused on making sure the Eco-Library can continue to provide and expand sustainable eco-services. The Eco-Library’s sustainability and transferability plan started with including the Eco- Library’s community services as part of the Kasetsart University Main Library’s official responsibilities. The quality improvement plan is based on the PDCA (Plan Do Check Act) cycle, which guides managers to develop a plan to implement and control a number of activities, setting policies and objectives for the project. A strong partnership network has been created in order to enable the Eco-Library to self-sustain financially and in terms of human resources. To achieve service sustainability requires services to be of high quality and continue to evolve to responds to the needs of service users. Both service providers and service users must have input in development of service improvements. Education services provided by the Eco-Library are non-profitable community services and therefore require careful resource and cost planning. The Eco-Services at the Eco-Library includes a service that provides education environment knowledge, a service that promotes energy saving and environment preservation based on the 3 R’s principles (reduce, reuse and recycle), a service aimed encouraging people to read and promoting lifelong learning. These Eco-Services have been publicized by the tradition and through social media, and people were urged to pay a visit to the Eco-Library to experience the services personally and learn through real experiences. The Eco-Library has inspired people through its Eco-Design and Eco-Services to be more environmentally conscious and more pro-active, and help inspire others at their home, workplace and community to be more like them.

 12. Were special measures put in place to ensure that the initiative benefits women and girls and improves the situation of the poorest and most vulnerable? (If applicable)
The most valuable lesson learned from providing Eco-Services at the Eco-Library is that cooperation is a key determinant of project success. The Eco-Library initiative would not have become a reality if it had not been for the contributions and cooperation from many different groups of people, ranging from administrator, staff, agencies within and outside the University, individuals, public bodies, institutions and private entities from various sectors. In the initial phase of the project development, over 15 agencies offered to help as soon as they heard of the initiative, which shows that many individuals and private entities are willing and ready to contribute to a creative and useful project that will provide great benefits to the society, but the goals of the initiative must be clear and firm right from the start. Transparency in operations must be showcased and the initiative’s sustainability and transferability must be achievable. The project was a learning process for everyone involved in the development. It is also very important to give credit where credit is due, so contributors will feel appreciated. Cooperation and inputs from others are needed when you want to ensure that a project is managed creatively and fairly.

Contact Information

Institution Name:   Kasetsart University
Institution Type:   Academia  
Contact Person:   Aree Thunkijjanukij
Title:   Information Specialist  
Telephone/ Fax:   6629405834
Institution's / Project's Website:  
E-mail:   kulibaree@gmail.com  
Address:   P.O. Box 1084 Kasetsart, Jatuchak
Postal Code:   10903
State/Province:   Bangkok

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