STOP the Bureaucracy
Ministry of the Interior

A. Problem Analysis

 1. What was the problem before the implementation of the initiative?
Within the scope of smart regulation policy, the Republic of Slovenia has begun to actively implement the principles for drafting better regulations in order to achieve a higher level of competitiveness for small and medium-sized businesses, and increase the satisfaction of citizens who interact with the state at the occasion of various events. The active role, i.e. the elimination of administrative barriers, started in 2005, when the Economy Friendly Administration Council was established, the purpose of which is to reduce administrative barriers in the establishment and operation of companies. The Action Programme to Eliminate Administrative Barriers has been systematically evolving since 2005. The preparation of improved regulations and the elimination of administrative barriers were handled by the Ministry, which often noticed that more and more citizens, business entities, interest associations and also public servants are greatly burdened by administrative barriers which arise from legislation, as well as by barriers that emerge from the implementation of legislation. At that time, the Ministry did not have a special channel/electronic address (except a general one) to which the interested public could send their questions, proposal, initiatives and complaints. Therefore, many proposals or initiatives did not reach the appropriate recipient, so the appropriate or competent person was not informed, and the proposal was not considered, leading to the fact that the competent authorities, which could have replied with appropriate content to the message, were not notified about the problem, and so the initiators did not receive any feedback. Since the Ministry had noticed that the elimination of administrative barriers was a very current topic and is necessary in Slovenia, they set up a special e-mail address in the first phase, i.e. oao.predlogi@gov.si. The ministry set up the above electronic address as a channel to be used by the interested public to contact us in cases when they encounter administrative barriers which aggravated the implementation of procedures in the course of their activities and everyday lives. The electronic address has become quite well recognised and visited, and thus is used by increasing numbers of the interested public. In this way, we ensured that initiatives, proposals and questions are collected at one place and sent to the competent line ministries for further resolution in the shortest time possible. The system worked in such way that new initiatives, proposals and questions (messages) were received at the electronic address. The ministry studied the initiative and forwarded it to the competent authority. Firstly, the ministry had to adapt the mentioned initiative to the operations of the state administration, appropriately transforming it and then sending it to the competent authority. When the ministry received a response from the competent authority, it sent the answer to the proposer. The ministry did not have a opportunity to publish the proposal with the answer on the website or to notify the interested public. This fact is also one of the key reasons for establishing the online portal STOP the Bureaucracy, which is comprehensively solving the problem. The portal was developed by the Ministry of the Interior of the Republic of Slovenia in cooperation with a selected external contractor, the PROGMBH company, which operates in innovative online solutions.

B. Strategic Approach

 2. What was the solution?
The Government of the Republic of Slovenia in 2009 determined that the Ministry of Public Administration, or currently the Ministry of the Interior, will be implementing and coordinating the project. In connection with the Programme of the Republic of Slovenia for Eliminating Administrative Barriers and Reducing Administrative Burdens by 25% by 2012, extended until September 2014 – the Programme of the Government of the Republic of Slovenia for Eliminating Administrative Barriers and Reducing Administrative Burdens by 25% by 2012 as the fundamental strategic document for reducing administrative burdens and eliminating administrative barriers (hereinafter referred to as the EAB) represents part of the efforts to improve public administration, or the entire project of eliminating administrative barriers, as well as the continuation and upgrading of the planned and systematic operations of the government, which is comprised of preventive operations, as well as of eliminating current administrative burdens. The upgrade and the key phase of the project and the above-mentioned activities are also incorporated in the establishment of the "STOP the Bureaucracy" portal, which fulfils the main objectives of the project with the proposed solutions, and includes all target groups incorporated in the project. The purpose of this operation is to determine information obligations and administrative activities, to train public sector employees to implement measurements, prepare analyses and perform the assessments of administrative costs and administrative burdens in the regulations of the Republic of Slovenia, thus ensuring data- and content-based support for collecting the proposals for the simplification of procedures, EAB and the reduction of administrative burdens for all entities for which regulations stipulate normative obligations. The following activities will be carried out as part of the operation: - informing and notifying; - education and training (including counselling); - research, studies, development, analyses, expert documents, evaluations; - IT services, the establishment and maintenance of the online portal. The objectives of the project are: - the implementation of measurements of administrative costs and administrative burdens in the regulations of the Republic of Slovenia; - informing and notifying the interested public; - the analysis of effects of changes of regulations and establishing the achievement of objectives; - performed measurements of all priority areas of regulations in the Republic of Slovenia; - concrete calculation of savings for enterprises and citizens; the integrity of data on administrative costs and burdens to which entities are subject by regulations in the Republic of Slovenia; - establishment of a uniform database with data on measurements according to individual line ministries; - qualifying public servants to perform individual reviews and measurements of regulations in their fields of work; - raising awareness among target groups of the significance of measurements for reducing administrative burdens and barriers; - collecting concrete proposals for the simplification of procedures, the elimination of administrative burdens and reduction of administrative burdens. The assessments of administrative costs and administrative burdens in the regulations of the Republic of Slovenia will guarantee the complete, transparent and uniform collection of data on obligations imposed on entities by legislation, and this will form the basis for preparing concrete proposals for simplifying procedures, eliminating administrative barriers and reducing administrative burdens. Additionally, the establishment of a uniform database will provide a transparent and accessible means of gaining insight into the assessments and changes of legislation; the simulation of results of changes of individual cost parameters will be enabled, consequently providing a good basis for obtaining additional propositions for simplifying, eliminating or reducing normative obligations. Training public servants in the field of assessment will be an important step in drafting improved regulations already in the initial phase. By acquiring the requisite knowledge, they will be able to cooperate in the assessment of effects of regulations, especially regarding the economy. Therefore, the project’s target groups are public administration employees, and the expert and general public who are affected by regulations. The STOP the Bureaucracy portal plays a key role, since it is link between the administration that prepares regulations and controls their implementation and the public, who can find information about the administrative measures for reducing administrative and legislative burdens in one place. The public can use this portal to monitor proposals, initiatives, their implementation and effects in one place.

 3. How did the initiative solve the problem and improve people’s lives?
Enabling direct bilateral communication between citizens, business entities and the state. How it operates: the user of the web application submits their initiative, which is reviewed at the Ministry of the Interior. A concrete proposal or problem is sent for review and resolution to the competent authority. This authority reviews the initiative and submits an answer to the Ministry of the Interior in 15 days. The initiative and the answer are reviewed again at the Ministry. The answer to the initiative is published on the online portal, simultaneously the answer is sent to the user. If the competent authority does not provide a concrete answer to the initiative, the authority is once again requested to prepare an answer. If it is assessed that a certain initiative or administrative barrier can be resolved only within the scope of the existing possibilities, the Ministry of the Interior organises a meeting of all competent authorities in order to rapidly and efficiently tackle the problem. Regarding the content of the initiatives, it should be emphasised that these initiatives comprise concrete problems of users (business entities and citizens) which are encountered in the process of conducting business with the state. The submitted initiatives/proposals prove that the most problematic areas are finance, spatial planning and the environment, as well as public administration. STOP the bureaucracy's Facebook profile and the mobile application that enables the submission of propositions and monitoring of the responsiveness of line ministries via smart phones and tablets are also used to realise the set goals.

C. Execution and Implementation

 4. In which ways is the initiative creative and innovative?
The Action Programme to Reduce Administrative Burdens is comprised of several phases. Currently, Phase 4, i.e. the procedure of normative amendments to regulations on the basis of measures adopted is being performed. In the final phase, Phase 5, the evaluation of establishing the efficiency of amendments will be conducted in order to realise the goals of the Action Plan. Phases performed: • Phase I (a list of regulations measured on the basis of the Common Methodology for Measuring Administrative Costs) • Phase 2 (the measurements were conducted in cooperation with external contractors) • Phase 3 (on the basis of the Decision of the Government of the Republic of Slovenia, individual ministries prepared a selection of measures for the reduction of administrative burdens Within the scope of the Minus 25% project, co-financed by structural funds, the Ministry of the Interior obtained the means to enhance a more effective and successful public administration, in order to assess the effects of regulations and to train public servants to perform participatory management. On the basis of analyses from previous phases and due to a greater number of initiatives from the expert and interested public, the original Action Programme to Eliminate Administrative Burdens by 25% by 2012 has been upgraded and prolonged until September 2014. Thus, in July 2012, the Government of the Republic of Slovenia adopted the renewed Action Programme to Eliminate Administrative Barriers and Reduce Legislative Burdens for 2012 and 2013. By implementing the Programme to Eliminate Administrative Barriers and Reduce Administrative Burdens, we want to affect the organisational culture and mindset of experts at ministries who draft acts and other regulations, i.e. so that they consider the principles of preparing improved regulations in the process of drafting regulations. In order to achieve greater synergy effects and to avoid reporting to various authorities on the same measures, to follow uniform coordination and consequently to have a greater impact on the realisation, individual documents were replaced with a uniform document with concrete determinations of measures, commitments, proposals for solutions, results or indicators, carriers and deadlines for realisation. The document has been prepared in accordance with the 2013 Stability Programme and the National Reform Programme 2013–2014; it will be supplemented with new/additional proposals for measures in the field of eliminating administrative barriers and reducing legislative burdens. A uniform document helps avoid reporting on the same measures to various authorities and to achieve common coordination and consequently a greater impact on the realisation, since it integrates the content of the coalition agreement in concrete measures and tasks with a defined method and deadline for implementation. It is the basis of, and a tool for, drafting policies and strategies. The common document combines various documents:  Action Plan for the implementation of the Small Business Act (Ministry of Economic Development and Technology),  Foreign direct investments (Ministry of Economic Development and Technology),  Action Programme to Eliminate Administrative Barriers and Reducing Legislative  Burdens by 25% (Ministry of the Interior),  Agenda 46+ (Chamber of Commerce and Industry of Slovenia),  Small Business Agenda (Chamber of Commerce and Industry of Slovenia),  Requirements of the Slovenian craft trade (Chamber of Craft and Small Business of Slovenia),  Initiatives of the Slovenian Chamber of Commerce,  Programme of measures to boost the economy – 2012 (Ministry of Economic Development and Technology) and  managing the grey economy in the Republic of Slovenia. Due to quality implementation and the enhancement of the realisation of the programme and continuous monitoring of the programme’s implementation, the STOPbirokraciji.si online portal was established and upgraded in October 2011. The content of all incentives mostly comprises concrete problems of users (business entities and citizens) which are encountered in conducting business with the state. Businesses mostly want to de-bureaucratise the business environment, (meaning that bureaucratic barriers should be eliminated as well as unnecessary costs) and they want to achieve more active and quicker responsiveness of administrative bodies. In a very short time, the portal exceeded our expectations, since we received 50 replies from various authorities in a three-month period, representing a 62.5% share. 13 days is the average response time of administrative bodies, showing the consideration of appropriate provisions and the awareness of administrative bodies that they should reply to users in the shortest time possible. After the press conference, the Ministry of the Interior integrated 17 of the initiatives into the Action Programme to Eliminate Administrative Barriers as additional measures, which have supplemented the programme. All initiatives/proposals are available at the STOPbirokraciji.si portal. Since the portal opened in October 2011 and until today, the portal has been visited by 116,897 users; in September 2013 8,860 users visited the portal. The portal also uses measurements that are enabled by Google Analytics. We must emphasise that during the period from the establishment of the portal (October 2011) until today, the competent authorities have realised some measures that are also examples of best practice.

 5. Who implemented the initiative and what is the size of the population affected by this initiative?
The "Measurement of Administrative Costs and Burdens in the Regulations of the Republic of Slovenia" Project, which also comprises the STOP the Bureaucracy portal, in accordance with the Decision of the Government of the Republic of Slovenia as of 7 May 2009 is managed and coordinated by the Ministry of the Interior. The project group of the Quality of Public Administration Directorate at the Ministry of the Interior was responsible for establishing the STOP the Bureaucracy portal. The group is also responsible for managing the portal. The activities of the Ministry of the Interior in the field of STOP the Bureaucracy are focused on improving the business and legislative environment for the development of the economy. They are implemented in cooperation with other line ministries, since the project is implemented horizontally, and mostly focus on reducing administrative and legislative burdens and improving public administration services (quickly, kindly, quality). A contract was concluded with an external contractor to implement promotion activities, i.e. the preparation of a media plan, the lease of media space, the management of media space, marketing consulting, website optimisation, global distribution and the design of promotional material for the STOP the Bureaucracy online portal. The project is partly financed by the European Union, i.e. by the European Social Fund. It is implemented within the Operational Programme for Human Resources Development 2007–2013, development priority ‘Institutional and administrative capacity’, priority orientation: "Efficient and effective public administration".
 6. How was the strategy implemented and what resources were mobilized?
The Ministry of the Interior obtained European funds to cover 85% of the Measurement of Administrative Costs and Burdens of the Regulations of the Republic of Slovenia Project, which is partly financed by the European Union, i.e. the European Social Fund. One person is employed full-time on the operation for the needs of the "Stop the Bureaucracy" project. The tasks of this employee include the editing of the Stop the Bureaucracy portal, including the FB profile, promotion and PR, mutual cooperation, the independent preparation of demanding analyses, information, reports, the implementation of tasks in the field of public procurement, financial and administrative support in project and portal management. The interministerial working group is responsible for determining the objectives and implementing the tasks of the project. The following activities will be implemented within the scope of the Measurement of Administrative Costs and Burdens in the Regulations of the Republic of Slovenia operation in connection with the Action Programme of the Republic of Slovenia to Eliminate Administrative Barriers and Reduce Administrative Burdens by 25% by 2012, prolonged until September 2014: 1. informing and notifying; 2. education and training (including counselling); 3. research, studies, development, analyses, expert documents, evaluations; 4. IT services. Within the scope of the "informing and notifying" activity, a conference on the elimination of administrative barriers and reduction of administrative burdens by 25% by 2012, entitled "Slovenia Disburdens", was organised in October 2009. The Action Programme of the Republic of Slovenia to Eliminate Administrative Barriers and Reduce Administrative Burdens by 25% in the period until 2012, adopted by the Government of the Republic of Slovenia in May 2009, was presented at the conference. The conference was attended by representatives of the public administration, the economy, interest associations, non-governmental organisations and the public. Another major event was the international SCM Group Network Meeting in Ljubljana (September 2012). The programme comprised the presentation of activities related to drafting of improved regulations and EAB in Slovenia, the presentation of results of the implemented phases II and III of the programme for EAB and the presentation of best practices. Both events were quite well represented in the media, in the main printed media and on the internet, as well as via a press conference held at the ministry. Many different promotional activities were conducted via the online portal (media campaign, lease of media space, media lease management, marketing consulting, optimisation of the website, global distribution, graphic imaging for printing promotion materials (folders, pencils, billboards, leaflets) from October 2012 up to and including February 2014. Among the education and training activities in 2009, training of public servants for measuring administrative costs within the scope of the Programme of the Republic of Slovenia to Eliminate Administrative Barriers and Reduce Administrative Burdens by 25% by 2012 was organised. The programme comprised the presentation of strategic aspects and goals of the EAB programme, the Action Plan of the Government of the Republic of Slovenia to Reduce Administrative Burdens by 25%, the presentation of a uniform methodology to assess administrative costs and the presentation of practical cases. 60 public servants from all ministries and the Statistical Office of the Republic of Slovenia participated in the training. Simultaneously, training of public servants within the scope of the RIA project was implemented. One of the main goals was to train employees to recognise administrative barriers and eliminate these barriers as well as burdens. Research, studies, development, analyses, expert documents and evaluations comprise the major share of the financial part of the project. A public tender of greater value was realised for this purpose. The content comprised the service of measuring administrative costs and burdens in the regulations of the Republic of Slovenia, which included 5 external contractors; many stakeholders from various publics and profiles were also included, and the process lasted 10 months. The results of the measurements are accessible at the STOP the Bureaucracy portal. A Facebook profile was set up for ITC needs at the STOP the Bureaucracy portal. The main goal was to interact with the interested public, with the possibility of submitting proposals and comments and to review responsiveness. The portal also contains a floating banner. A mobile application for phones and tables is being developed, which will enable the submission of initiatives, their review and filtering, as well as the review of individual initiatives. It also enables the review of news on the STOP the Bureaucracy website and their filtering, as well as the review of the entire content of an individual item of news and data on the project, as well as statistical data.

 7. Who were the stakeholders involved in the design of the initiative and in its implementation?
On the basis of proposals received from citizens or business entities, measures to eliminate administrative barriers are being designed in cooperation with the competent state bodies and other public administration bodies which include changes and amendments to legislation and the simplification of procedures, which leads to the creation of better, more efficient legislation, and a user-friendly and accessible public administration. One of the most important results of such cooperation is the inclusion of a large number of incentives submitted via the STOPbirokraciji.si portal in a Single Document. This includes a range of measures combined from several strategic documents of the Government of the Republic of Slovenia, the Chamber of Commerce and Industry of the Republic of Slovenia, the Chamber of Trade, Craft and Industry of the Republic of Slovenia and other interest associations in Slovenia. The Single Document comprises uniform measures that are reasonably distributed to sixteen areas which are intended to establish a better business environment and increase the competitiveness of the Slovenian economy. The portal also publishes cases of best practice that result from cooperation between citizens and business entities and public administration bodies via the Stopbirokraciji.si portal. As one of the most popular global social networks, Facebook enables direct access to information about the drafting of improved regulations and elimination of administrative barriers. Facebook enables an application via which comments are submitted and the responsiveness of line ministries to comments is verified. The website also features a smart floating banner that enables the submission of comments and the possibility of reviewing the responsiveness of line ministries to comments. We must emphasise that the Facebook profile of Stopbirokraciji.si is available to users 24 hours a day, 7 days a week, 365 days a year, meaning that we are striving to ensure users the best responsiveness possible. We are striving to connect the STOP the Bureaucracy portal with other national portals (Poslovni SOS, Predlagam Vladi.si, etc.). The proposals from the governmental portal predlagam.vladi.si are also forwarded to the STOP the bureaucracy portal if their content relates to the drafting of improved legislation and elimination of administrative barriers. We cooperate with the Poslovni SOS (Business SOS) portal in such a way that the STOP the Bureaucracy portal submits concrete initiatives from business entities to the Poslovni SOS portal, since the latter is dedicated exclusively to business entities and their problems.

 8. What were the most successful outputs and why was the initiative effective?
The Action Programme to Eliminate Administrative Barriers (EAB) and Reduce Legislative Burdens was adopted in 2009 and renewed in 2012 with new measures intended to improve the business environment and reduce legislative burdens. The progress and evaluation of activities was monitored via the systematic introduction of the EAB measures project by verifying actual effects and assessing savings (from 2009). The project has five phases. The first phase comprised the analysis of regulations and preparation of a list of regulations for the action programme; the measurement of administrative burdens was implemented in the second phase (EUR 1.5 billion per year); in the third phase, line ministries prepared a range of measures. In the current, fourth phase, the measures are being realised. The fifth phase is anticipated for 2014, when the evaluation will be implemented (the effects of implemented measures will be verified and savings by line ministries will be assessed on the basis of a uniform methodology). A special interministerial working group managed by the Ministry of the Interior was established to implement the measures. The group reports to the Government of the Republic of Slovenia on the realisation of goals and measures. 232 measures out of 414, or 56%, of all measures were realised in the period from 2009 to May 2013. More than 200 measures which reduce legislative burdens were transferred from the Action Programme to Eliminate Administrative Barriers in the Single Document. The Single Document comprises more than 240 concrete measures in 16 different areas and the line ministries responsible for implementing measures. The project to coordinate uniform reporting is implemented by the Cabinet. In February 2013, the Government of the Republic of Slovenia appointed the permanent interministerial working group, comprised of a strategic council, operational working group and coordinators, with their deputies from line ministries. Individual coordinators of the interministerial working group who are engaged in individual areas will report three times per year to the business secretary of the operational working group on the activities implemented in accordance with the determined tasks and realisation of measures from the Single Document. To simplify and unify procedures for assessing administrative costs incurred by enterprises and citizens due to state regulations, the Ministry of the Interior has developed the EMMS-SCM methodology. The EMMS is of key importance in seeking the most efficient ways to reduce administrative burdens and enables the study of the effects of changes. On the basis of obligations arising from regulations that incur great administrative costs, we can wisely devise a programme of measures to eliminate administrative barriers (burdens). Additional evaluations provide for the monitoring the efficiency and success of the implementation of the measures. The purpose of the model is not to determine whether the activities are mandatory to achieve the goals of specific legislation, but rather to identify all the administrative activities necessary for companies and other entities to fulfil their legal requirements, to extrapolate them for the whole population and to calculate the share of GDP

 9. What were the main obstacles encountered and how were they overcome?
With the setting up the electronic address oao.predlogi@gov.si, the number of initiatives, proposals and questions regarding the elimination of administrative barriers has increased significantly. The number of proposals received, the number of proposals submitted for further resolution to the competent authorities, the response times of line ministries and answers to proposals were managed manually. Due to the quantity of data, the preparation of statistical reports and the review of realisation were quite time consuming, and several employees were engaged in these processes. It became quite common for the interested public to request information about other proposals or if other persons had encountered the same barriers. Within the scope of the 'Measurement of Administrative Costs and Burdens in the Regulations of the Republic of Slovenia' project, the Ministry decided to set up the STOP the Bureaucracy online portal, which is also available in English. All current information on the elimination of administrative barriers and preparation of improved regulations in Slovenia are available in one place. The portal also enables the presentation of reports on administrative burdens in an individual regulation that is assessed by the programme (act, decree, rules etc.) and the submission of additional proposals for simplifications sent by users. The introductory page of the online portal enables four entry fields for the submission of proposals, initiatives and questions. A large number of entry fields aim to encourage users to submit initiatives. It is important that users notify and inform the portal about the administrative barriers they encounter. The STOP the Bureaucracy portal enables users to do this, since it is ensured that information about barriers is forwarded to the competent authority. In this way, users contribute to the common goal set at the beginning of the project, i.e. to improve the legislative framework and make the economy more efficient. Users can also review all comments by category (e.g. finance, the economy) or by competent authority. The website intended for comments provides access to statistics on initiatives at any time, i.e.: the number of initiatives published, the number of replies from authorities and the number of incentives which have not yet received replies from the competent authorities. The support application enables the ministry to rapidly prepare statistics according to a larger number of parameters.

D. Impact and Sustainability

 10. What were the key benefits resulting from this initiative?
91 of 269 measures from the renewed programme were realised from July 2012 to October 2013. Most measures related to finance, statistics, justice and agriculture. Some examples are presented below: - By amending the Road Transport Act (Official Gazette of the Republic of Slovenia no. 56/2012), the price of a monthly ticket is significantly lower for the majority of students than prior to the amendment; therefore, more passengers are expected, thus having positive multiplier effects regarding environmental policy goals; the unified system enables greater control and transparency of public expenditure. Annual costs for the first class of distance from home decreased by EUR 842.20 for rail transport and EUR 1,399.28 for bus transport for an average student. - The abolition of daily cash deposits for legal entities – Based on the Payment Transaction Act, on 1 January 2010 legislative amendments entered into force which determine that legal entities do not need to deposit cash that exceeds the cashbox maximum set by the internal act in the bank account on a daily basis. This measure is a continuation of a measure introduced in 2007, when daily deposits in the bank accounts of the self-employed were abolished. The regulation cost EUR 19,318,695 in administrative costs to legal entities, of which EUR 11,756,647 were from administrative burdens. The abolition of the regulation led to net savings of EUR 11,756,647 for legal entities. Administrative costs were also reduced by 41% by the elimination of administrative burdens. - The simplification of the obligation regarding monthly submission of the calculation of social security contributions for the self-employed in the cultural sector – After simplifying the procedure for the monthly submission of the calculation of social security contributions for the self-employed in the cultural sector, the calculations of contributions paid by the Ministry of Culture do not need to be submitted to the Tax Administration of Slovenia; instead, the Ministry of Culture sends a complete list of taxable persons and the contributions that are used for the calculation. Estimated saving: EUR 252,924. - An association can have two representatives – The provision that an association can have two representatives considers the proposal persons affected by the law (non-governmental organisations), and the proposal is not obligatory; therefore, according to their needs, associations can appoint two representatives in their articles of association. - Information on problems regarding administrative costs and burdens, information obligations and administrative activities which individuals, the expert public and society as a whole encounter are collected and resolved at the Stop the Bureaucracy portal, thus enabling the regulatory authorities additional insight into social dynamics. In this way, regulatory authorities can plan measures that have long-term positive effects not only on individuals and the economy, but also on society as a whole. The methodology for calculating administrative costs, designed according to the international SCM methodology, has been developed in order to unify the procedure for assessing administrative costs incurred by companies (and others) by national (and perhaps also local) regulations. The Standard Cost Model (SCM) is the methodology most frequently used to assess administrative costs at the international level. By measuring direct and indirect financial costs, a regulation can be elaborated in a systematic, precise and detailed way, and the costs imposed on entities by legislation can be estimated. In this way, we can evaluate the entire area in question, where it is necessary to first determine all the regulations (statutory and secondary and other regulations). Furthermore, we can evaluate individual regulations, or part of a regulation, that is greatly burdening the public or the economy. Therefore, a common methodology is essential for finding the most effective way to reduce costs imposed on entities by legislation. Based on the use of tangible (quantitative) data, it enables the investigation of the effects of changes. On the basis of the obligation from regulations that impose great costs and burdens on entities, a programme of measures to eliminate legislative barriers and reducte administrative burdens can be prepared in a rational way. Additional evaluations provide for the monitoring of the efficiency and success of the implementation of measures. If the financial costs of proposed amendments to an existing regulation, or of a proposed new regulation, are measured, the consequences expressed by the cost estimate can be predicted. Measuring financial costs with an internationally recognised model also allows for international comparisons. However, in measuring administrative costs, for each obligation to inform, the corresponding activities which must be performed by a company (or an individual or another organisation) have to be defined. In the case of administrative costs, administrative activities constitute a basis for measurements. The purpose of the model is not to determine whether the activities are mandatory to achieve the goals of specific legislation, but rather to identify all the activities necessary for companies and other entities to fulfil legal requirements

 11. Did the initiative improve integrity and/or accountability in public service? (If applicable)
The Ministry of the Interior obtained European funds to cover 85% of the Measurement of Administrative Costs and Burdens of the Regulations of the Republic of Slovenia Project, which is partly financed by the European Union, i.e. the European Social Fund. The funds to finance the project from 2009 to September 2014 amount to EUR 1,500,000. In Phase II, measurements of regulations were conducted in cooperation with external contractors (based on the EMMS methodology) covering 14 priority areas; 71 acts, and 3,529 executive acts were reviewed, of which 996 presented an administrative burden. The analysed regulations impose EUR 1,449 billion in administrative burdens on the economy and citizens. Approximately EUR 500,000 were used to implement Phase II, which lasted approximately 10 months. In the implementation of the project, we set up the STOP the Bureaucracy portal, which comprises websites, a comment management system and a uniform database online application containing analyses of assessments (approx. EUR 20,000). The portal is promoted and advertised by the following activities, i.e. a media campaign, lease of media space, media lease management, marketing consulting, website optimisation, global distribution, graphic imaging for printing promotional material (folders, pencils, billboards, leaflets). Total costs will not exceed EUR 65,000. Monthly maintenance is performed to assure optimal operations of the STOP the Bureaucracy portal. In the interim period, the portal was appropriately upgraded in accordance with the needs and development of the portal, where we always strive to offer users a clear, simple, and efficient tool. The costs of these activities do not exceed the initial estimates. Due to practical problems that confront individual businesses, the ministry cooperates with the Government Communication Office in implementing and establishing the 'PoslovniSOS.si' portal under the slogan 'RESOLVE THE PROBLEM WITH THE STATE!'. The Poslovni SOS portal is dedicated only to business entities; it focuses on resolving concrete problems which entities encounter in their everyday operations. Entrepreneurs will be able to send initiatives, proposals, and questions regarding their operations via the online portal. We must emphasise the cooperation between the Poslovni SOS and STOP the Bureaucracy portals. When the Poslovni SOS portal receives an initiative regarding the elimination of administrative barriers, it is forwarded to the STOP the Bureaucracy portal for further consideration. Concrete initiatives sent by business entities to the STOP the Bureaucracy portal are forwarded to Poslovni SOS portal for further consideration. General initiatives received by these portals are forwarded to the Predlagam.vladi.si portal for further consideration. Regarding e-administration, the ministry will enhance activities to realise the planned projects, i.e. restoring the e-VEM portal for domestic and EUGO portal for foreign entrepreneurs who want to conduct business in Slovenia. Important progress is anticipated in the field of electronic public procurement. All the aforementioned contributes to environmental and social progress and welfare.

 12. Were special measures put in place to ensure that the initiative benefits women and girls and improves the situation of the poorest and most vulnerable? (If applicable)
The starting points for the future of the project and portal are multi-layered and comprise various areas and steps. The first step - the merger of e-VEM and EUGO - will enable business entities during their ‘life cycle’ to establish companies in one place by using modern online services, thus enabling them to enter the market by registering regulated activities or professions (2013, 2014). The second step – the introduction of the point of single contact (EPT) for the needs of business entities regarding reporting (within the scope of the new 2014-2020 financial perspective), has the following objectives: - To provide all information on the operating and reporting process in one place. - Electronic support for general obligatory reporting. The primary goal of the project is to combine the existing modules that support the electronic submission of applications; further upgrades require a cost-benefit analysis of introducing electronic support or the remote submission of applications. - Standardisation of forms and reports. - Uniform insight into data and enabled exchange of data among competent authorities. Guaranteeing a stimulating business environment for investors The online "VEM" points must be renovated in order to support domestic and foreign entrepreneurs by establishing a single point of contact to ensure completeness of information for business entities and to establish harmonised operations for all institutions implementing measures for the economy. The website for foreigners, with information on the conditions for starting operations must be published, i.e.: - The content and form of the website will be renewed for domestic business entities, - Electronic procedures on the website for domestic entities will be renovated and new electronic procedures for the acquisition of permits will be established, and - Electronic procedures will be introduced on the website for foreigners. The physical "VEM" points to provide support to domestic and foreign entrepreneurs must be implemented at the same time, and general as well as special VEM points must be established by emphasising the provision of complete information and expert advice to business entities. Simplifying entry conditions for performing activities in the market To simplify conditions for entering the market, where priority is to be given to business entities with knowledge and necessary experience in a manner that is bureaucratically uncomplicated and administratively unburdening – priority must be given to knowledge and experience, not formalities. This will significantly contribute to greater labour market flexibility, reducing the grey economy and undeclared work, and consequently increase the competitiveness of our economy. In this way, we will renovate and improve the legislation, conditions and procedures for performing activities and professions with the full and appropriate implementation of Directives on services and professions regarding the elimination of administrative barriers, standardising and simplifying procedures that will be supported by e-service in the future. Another important objective focuses on reducing the number of regulated professions and activities to the EU average level. The basic guideline for regulation is the protection of health and the environment. It is also important for Slovenia to continue implementing activities and achieving effects to improve the business environment and consequently make the Slovenian economy more competitive. The future of the STOP the Bureaucracy portal lies in the wider context dedicated to digitalising national administration procedures (e-administration), de-bureaucratisation and enhancing procedures, reducing costs to business entities and individuals in dealings with the state, increasing the quality and transparency of participatory procedures and thereby raising democratic standards on the one hand and effecting a transition to a society of knowledge and innovation on the other.

Contact Information

Institution Name:   Ministry of the Interior
Institution Type:   Government Agency  
Contact Person:   Matija Kodra
Title:   Director  
Telephone/ Fax:   +38614788346
Institution's / Project's Website:  
E-mail:   matija.kodra@gov.si  
Address:   Tržaška cesta 21
Postal Code:   1000
City:   Ljubljana
State/Province:  
Country:  

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