4. In which ways is the initiative creative and innovative?
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The AD-SDI Master Plan process is the vehicle used to implement the AD-SDI program. It comprises of a set of well defined activities, namely, Stakeholder Assessment, Data Inventory and Assessment, Requirements Analysis, Strategic Planning, Program Design, Operations Planning, and Implementation Planning. The Master Plan identified the operating plan of the Spatial Data Center (SDC) that is in charge for facilitating and coordinating the AD-SDI program implementation. The operating plan evolved over the years in alignment with the requirements of the various implementation stages of the AD-SDI Program, namely, foundation, institutionalization, innovation, and adaptive management.
Years 2008-2009 saw the expansion of the technical and staff capacity of the SDC, growth of the community to over 40 entities, establishment of standards, expansion of the data clearinghouse to over 330 layers of information, and the formalization of data sharing arrangements across the community.
The AD-SDI organization and the community-based governance framework encompassed executive steering representation and technical representation from AD-SDI stakeholders, and dedicated Working Groups and Special Interest Groups. Presently, the SDC has 63 stakeholder entities across various sectors and multiple disciplines including federal and local government entities, private sector and academia. And every year, dozens of Working Groups meetings, awareness building workshops and seminars are conducted with stakeholder participation.
The strategic plan created during the inception of the
program was updated with the AD-SDI Strategic Plan 2010-2014 document. This updated plan identified five overarching focus areas, eight strategic charters, and six desired outcomes. The strategic charters establish how AD-SDI will achieve its vision and mission over a period of five years. The implementation approach to achieve the strategic goals reflects AD-SDI’s overall philosophy and guiding principles.
A framework for fundamental geographic datasets, developed in the context of the master planning process, served as the basis for data products and services development that were exchanged across the AD-SDI community using a variety of access channels. At present, those channels comprise of AD-SDI Geospatial Portal, Data Clearinghouse, Service Desk, stakeholder organizations’ websites, mobile solutions, Government Call Center (800 555), organizations’ kiosks, and service counters. The geospatial data, shared among 63 stakeholder organizations in addition to the general public, has evolved over the years to exceed 600+ layers in 2013. The spatially enabled services and channels surged from 14 in 2007-2011 to 44 in 2013.
The project coordination and alignment track of the implementation plan, created with the purpose of avoiding duplication, saving effort and time spent, resulted in cost savings worth several hundred millions of dollars annually.
The AD-SDI community has developed 45+ data standards collaboratively via working groups. These are adopted by the stakeholder community via the AD-SDI Master License Agreements. Also, the AD-SDI is serving a suite of web services that are utilized by the entities to spatially enable their government services. The web services utilize OGC/ISO interoperability standards for data sharing.
The published data on the AD-SDI Clearinghouse goes through a comprehensive process of review and validation based on the agreed upon data standards with the respective entities. The data exchange with several stakeholder entities is automated to shorten the update cycle, enhance the data timeliness, and improve the overall data quality by reducing potential human errors and for added security procedures.
Finally, data sharing approach is strengthened via geo legal policies and guidelines that are developed and adopted by the stakeholders to streamline data access, quality, privacy, intellectual property and national security.
The Outreach and Communication track of the implementation included participation in major outreach events, development of associations and partnerships for sharing lessons learned and experiences, representing AD-SDI community internationally, regionally and locally.
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5. Who implemented the initiative and what is the size of the population affected by this initiative?
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The idea behind the SDI was planted by several executive leaders in Abu Dhabi in the last two decades who introduced pioneering ideas, innovative governance and advanced thinking in various topics in the geospatial realm.
In the early 1990’s a “National GIS” was first proposed in concept by the UAE Military Survey Department (MSD). In 2002, users met under the aegis of Environment Agency Abu Dhabi to first explore the idea of more formalized data sharing across Abu Dhabi government. This issue was then taken up by the Abu Dhabi Executive Council in 2005 with the formation of a Spatial Data Management Centre establishment committee to study the feasibility of an AD-SDI and explore scenarios. The committee commissioned a study that assessed the situation and looked at the options, which included a variety of approaches for data coordination and sharing.
In late 2006, the Executive Council activated the Geographic Information Infrastructure Charter (GO-R-026) of ADSIC to take the next steps in the refinement and implementation process of the AD-SDI, including the establishment of the Spatial Data Center within the e-Government program to facilitate, coordinate and support the first stages of SDI development.
The master planning process of the AD-SDI program was used to actively engage with the relevant stakeholders in government, businesses and public. Six years from its inception, the AD-SDI community has gone through an organic growth from 8 entities in 2007, 36 entities in2009, 56 in 2012, to 63 entities in 2013. The entities include government and federal bodies, businesses and academia, and are continuing to grow year after year. They represent ten sectors of the economy namely, urban planning & local government, utilities & infrastructure, safety & security, whole-of-government, natural & cultural heritage, public health, social, education, and information agencies.
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6. How was the strategy implemented and what resources were mobilized?
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Since the early days of the AD-SDI program, one of the objectives was to build the capacity of local national resources starting with SDC and moving to the stakeholder organizations. Therefore, ADSIC management oriented the consulting strategic partner, who is specialized in SDI implementation, to develop a comprehensive capacity building program for geospatial information, technology and services (GITS) across whole of government. At the SDC level, this comprised of hiring, mentoring, on-the-job training and awareness building of the staff towards spatial thinking and holistic problem solving. Within a few years, the SDC capacity evolved from a few in-house resources to a team of local resources supported by subject-matter-experts on as-needed basis.
At the stakeholder entities level, the GITS capacity building comprised of spatial education, GIS Roadmaps framework development as strategic planning tools, and implementation monitoring and performance management including geo-maturity assessment and cost-benefit analysis. This helped the organizations in developing or strengthening their capacity in the geospatial realm towards empowering their day to day operations, streamlining processes and providing enhanced customer services. The GeoMaturity assessment comprised several environmental readiness factors including capacity building of local national resources to strengthen operations and boost utilization of geospatial services towards achieving the business case in their respective organizations.
At present, the AD-SDI stakeholder entities have several channels for soliciting capacity building support: advisory support on GIS roadmap development; requests for information, data and technology standards development and dissemination; spatial data access and sharing across whole of government; and GIS corporate services capacity building. In addition, the entities receive advice from SDC regarding acquisition of services from vendors and service providers on GIS roadmap development and GIS implementation including geospatial information solutions and data management.
In 2012, the AD-SDI program signed a MOU with ESRI, a major international GIS vendor of GIS, for the provision of GIS software licensing, technical support, and training to support the GIS capacity building in the entities. In 2013, SDC finalized the plans to acquire satellite imagery and aerial photo services to support the operations of 63 AD-SDI stakeholder entities over a six-year licensing period.
All the above foundation services enabled by the AD-SDI program allow reducing the entry barrier for the stakeholder entities towards developing their geospatial capacity by providing them with the means and required resources. In this way, they focus on their core business areas while leveraging the shared government infrastructure and services funded by the government under the aegis of the AD-SDI Program.
A comprehensive cost-benefit analysis methodology conceived by AD-SDI demonstrates the cost vs. benefits accrued on the program over the years. The cost-benefit analysis is updated periodically to reflect the latest changes and developments pertaining to the program and the stakeholder organizations. This has encouraged the Government to sustain the funding of the AD-SDI program over the years, which now stands at about US$30 million, through a well established business case and based on a clear direction with the updated Strategic Plan articulating well defined goals, objectives and outcomes.
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7. Who were the stakeholders involved in the design of the initiative and in its implementation?
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This section presents five concrete outputs that contributed to the success of the AD-SDI initiative.
The one-stop shop geoportal and data clearinghouse of AD-SDI, streamlining data access and sharing across the entire community is a major output of the AD-SDI program. The data on the geoportal, shared among more than 60 stakeholder entities in addition to the general public, has evolved over the years to exceed 600 data layers in 2013. The main drivers of AD-SDI are the government, businesses, and the public. Accordingly, the AD-SDI services are characterized under three groups: government-to-government (G2G), government-to-business (G2B), and government-to-citizen (G2C).
AD-SDI’s Data Projects Coordination and Alignment track reviews all geospatial projects to ensure that each project is in alignment with other related projects and that the user requirements of the whole community are taken into account. This track also monitors GITS infrastructure development projects proposed by stakeholder organizations to ensure compliance with ADSIC’s web services and information security standards. This comprehensive governance framework for major project coordination and alignment, which was created with the purpose of avoiding duplication and saving effort & time spent, and that has resulted in government cost savings worth several hundreds of millions of dollars annually, is another major output of the AD-SDI program.
Spatial enablement has added value in terms of enhancement brought to dozens of government services in diverse sectors such as health, education, tourism, environment, and more. From mid 2012, AD-SDI developed a comprehensive strategy for spatially enabling e-government services by identifying the government services that are location-based. The type of service channels comprised organizations' websites, kiosks and service counters, behind-the-counter services, e-government portals, and government call center.
Standards are essential to facilitate the development, sharing, and interoperability of geospatial data, services, and applications. Standards allow geospatial data from one source to be easily used with those from other sources to create richer and more useful applications. The main outcome of geospatial standards is the availability of geospatial data and services through the AD-SDI geoportal. The local and international community has recognized the business value in relation to AD-SDI standards, interoperability tools, and methods.
Today, executive leadership is taking informed decisions based on executive dashboards and advanced analysis tools and methods empowered by AD-SDI. Spatially enabled executive dashboard supporting tracking and coordination of strategic government investment projects is a major output that contributed to the success of the AD-SDI program.
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8. What were the most successful outputs and why was the initiative effective?
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The implementation of the strategy was monitored primarily using the desired outcomes in the 5-year strategic plans, the KPIs in the operation plans, and milestones in the annual implementation plans. AD-SDI also used the GeoMaturtity framework and ROI analysis to make periodic assessment of the program.
The AD-SDI Strategic Plan created initially during the inception of the program was updated with the 5-year AD-SDI Strategic Plan 2010-2014. This plan identified five overarching focus areas, eight strategic charters, and six desired outcomes.
The annual implementation plan consists of seven tracks covering Community Development & Organization; FGDS Data Development; Organization and Policy; Outreach and Communication; Technical Services; Technical Operations; and GIS Capacity Building. For each track, several focus areas are identified. Each focus area under a specific track is broken down into detailed implementation tasks. Each task is characterized with a start date, end date, and milestones & deliverables against which AD-SDI implementation progress is monitored on a weekly basis.
In order to measure and monitor the impacts and benefits of the AD-SDI program the GeoMaturity assessment methodology is used to collect extensive performance information. The term “GeoMaturity” refers to the geospatial maturity level of stakeholder organizations in which government, businesses and individuals utilize geospatial technology and services in the mainstream activities of government, businesses, and society thus improving productivity, enhancing customer service, and supporting decision making by facilitating strategic, efficient, and effective operation of their daily activities. The GeoMaturity index of an organization grades it at one of six maturity levels referred as: Awareness / Enthusiasts, Project-Based, Departmental, Central, Integrated, or Enterprise.
GeoMaturity of an organization is characterized by two main indicators (Readiness and Usage) and five sub-indicators. The Readiness indicator is assessed based on factors such as Enterprise Alignment, Data Management, Infrastructure, and Resources Management in the stakeholder organizations in support of GIS capability and means to leverage the use of GIS and SDI. The Usage indicator assesses the actual leveraging of tools and methods to support and enhance operations as well as products and services in support of customers.
AD-SDI also carries out extensive ROI analysis to monitor the costs and benefits of the program. A detailed methodology has been developed for this purpose and it is applied on an annual basis to ensure that the benefits are commensurate with the costs incurred in the program.
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9. What were the main obstacles encountered and how were they overcome?
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One of the main obstacles encountered in several stakeholder organizations was the lack of a clear awareness of the potential of spatial analysis tools to support decision making. To alleviate this problem AD-SDI program developed a roadmap framework that provides the organizations a general guideline of the GIS roadmap with a description of its constituting elements. This helped the organizations in planning how they want to move from where they are to where the Government vision 2030 expects to be in terms of streamlining GIS capabilities at the enterprise level.
Some of the organizations lacked the capacity to procure the appropriate geospatial technology and services. In Nov 2012 AD-SDI program instigated a MOU with ESRI to provide a range of services to the AD-SDI community. The services cover unlimited software licenses usage including special privileges for schools and universities, technical support, premium support for mission critical applications, technical advice and customized training, as well spatial education resources such as virtual class room courses and teacher training.
Another main problem was regarding the geospatial data submitted by contractors, consultants, and developers to Abu Dhabi Government organizations. The CAD data lacking unified standards and made it extremely difficult to integrate them into organization’s GIS. AD-SDI developed a Standards framework for Geospatial Data Submission that incorporates detailed specifications for submittal of surveying, engineering, planning, and utility data. This framework now allows the submitted data to be efficiently ingested into the organization’s GIS while preserving referential and positional accuracy of the original measurements.
Inadequate supply of qualified geospatial workforce was a major deterrent for AD-SDI. UAE University, a major AD-SDI stakeholder, has introduced several geospatial courses including a Master’s program in Remote Sensing and GIS. Abu Dhabi Education Council in collaboration with ADSIC is developing spatial education programs for K-12 schools.
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