Automatic Booster Chlorination, ensure public tap water quality
Metropolitan Waterworks Authority

A. Problem Analysis

 1. What was the problem before the implementation of the initiative?
Metropolitan Waterworks Authority (MWA) is state-owned enterprise in supplying portable water by distribution network in Bangkok Metropolitan, Nonthaburi province and Samuthprakarn province. The production capacity is about 5.0 million CMD serving more than 10 million populations. The service area covers 3,195 square kilometers, with the length of pipelines of 29,780 kilometers There are 4 main water treatment plants in Metropolitan Waterworks Authority (MWA): Many disinfectants used in water treatment, most well-known chemical are: o Chlorine in various forms,  Liquid Chlorine or Chlorine Gas  Sodium Hypochlorite  Calcium Hypochlorite  Chlorine Dioxide  Chloramines o Ozone o UV MWA water treatment plants, like other conventional and traditional water treatments, feed Chlorine as disinfectants at water treatment plant which may cause undesired and unfavorable odor and taste due to high disinfectant concentration at the location near to water treatment plant. Furthermore the chlorine residue concentration may be fluctuated rapidly in the whole network. Since the service area of the water distribution network is large and the water age will be long, the chlorine residual concentrations in the water distribution network in some areas will not be reached the guideline of World Health Organization. The complaint in odor and taste of water in distribution network from location near to water treatment plant remained whereas some service areas were detected very low concentration of chlorine residual in water distribution network. This could be lead to the confidence of water safety concerns in public water supply network.

B. Strategic Approach

 2. What was the solution?
MWA, Water Quality Department had completed the installation of “Real-time Tap Water Quality Monitoring System” in July 2008. The system assists scientists to monitor water quality in 2 main parameters, turbidity and free chlorine residual. The Real-time Tap Water Quality Monitoring System assists scientists to identify the situation of low concentration of chlorine residual particular in the long distance from water treatment plant. Water Quality Department of MWA always follows WHO guideline that advises to maintaining free chlorine residuals throughout distribution systems at or above 0.2 mg/l. To solve this problem, Booster Chlorination Method had been proposed by a group of senior scientists at Water Quality Department of MWA. The trial was done in 1998 at Ladkrabang pumping station, with un-successful conclusion. Booster chlorination in water distribution network was started in developed countries in 1990’s. This is mainly aimed at adding chlorine at the optimum dosage to maintain proper distribution of chlorine residual in water distribution network as recommended by WHO. Recent survey found that among 4,000 water treatment plants, there are 15% water treatment plant employed booster chlorination system. In China, some water treatment plant also set up booster chlorination; feeding station needs to be identified by experiences. In France, there are 57 booster chlorination station and 200 residual chlorine checking points. The initiative was then re-trial again in 2009.

 3. How did the initiative solve the problem and improve people’s lives?
WATER QUALITY DEPARTMENT installed and operated Automatic Booster Chlorination Station at Bangplee Pumping station since May 2009 Booster chlorination was then in priority again in 2009, when communication and technology are more developed and become cheaper. WATER QUALITY DEPARTMENT installed “Real-time Tap Water Quality Monitoring System” at Bangplee pumping station in July 2008. Real-time Tap Water Quality Monitoring System shows the free chlorine residual and turbidity and scientists may monitor via web-based application. 20 Real-time Tap Water Quality Monitoring equipment units were installed at main pumping stations and distribution network of MWA. Booster chlorination may be called as intermediate chlorination. This system was first researched in developed countries since 1990’s. Booster chlorination is the new innovation for MWA to improve water quality and services delivered to public. The concept of booster chlorination is not different from Booster station where pumping station being set up to elevate water pressure in distribution pipes. There are more than 10 pumping station in MWA to increase water pressure in distribution and improve service delivered to public. This is considered as common activities in large water treatment plant.

C. Execution and Implementation

 4. In which ways is the initiative creative and innovative?
In 1997, WATER QUALITY DEPARTMENT developed booster chlorination station at Laadkrabang pumping station. Disinfectant used was liquid chlorine (100 Kg. cylinders), confronted to various barriers and finally the booster chlorination station at Laadkrabang pumping station was concluded as un-successful. To set up booster chlorination station in order to improve water quality in distribution network need to consider various factors as the experiences of MWA in setting up Laadkrabang booster chlorination station in 1997. Liquid chlorine is not good to be used as disinfectant at booster chlorination station due to safety concerns, community concerns and high toxic concerns. The concerns on quality of disinfectant to be used in the booster chlorination system, how to check quality, percentage, maintaining stock, maintaining continuous feeding with proper dosage. The concerns on high labor cost, 24 hours services feeding Automatic Booster Chlorination Station at Bangplee pumping station has almost solved all this concerns. Automatic Booster Chlorination Station at Bangplee pumping station is • An Absolute automatic system, no man operation system, 100% depend on machine and equipment • Disinfectant used in the system is sodium hypochlorite 10% • Disinfectant storage tanks capacity 24 cubic meter which could be used for more than 10 days • Ultrasonic level measurement to measure amount of disinfectant stock with high accuracy of 3 digit • Disinfectant stock can be monitored real time and record hourly • Chemical metering pump, digital controlled and adjustable by PLC (Programmable Logical Control), • A reserve chemical metering pump for emergency or maintenance • Make use of inlet water flow meter (already existing at Bangplee pumping station), monitoring, recording • Using info from # 8 in formula calculation of disinfectant dosage making proportional to inlet flow of water to the system • Make use of free chlorine residual value retrieved from Real-time Tap Water Quality Monitoring System at Bangplee pumping station, monitoring, recording • Using info from # 10 in formula calculation and control (adjust +/- in percentage) of set up chlorine dosage • Digital Flow Meter for monitoring Real time information of disinfectant flow rate and record hourly • CCTV record and monitor physical appearance and safety concerns • CCTV can be accessed in intranet of MWA Automatic booster chlorination can be accessed and controlled on web based application This system was developed by using the existing communication network of Real-time Tap Water Quality Monitoring System, which used ADSL VPN Data recorded at the site at data logger and at WATER QUALITY DEPARTMENT server SMS service warning to 10 mobile telephone in 10 cases of designed incidents such as power failure, low/high free Chlorine residual, Low level of disinfectant stock, etc The Automatic Booster Chlorination Station at Bangplee pumping station was approved by the director of Water Quality Department of MWA for trial for 6 months in 2009. In Jan-Apr 2008, free chlorine residual at Bangplee pumping station was rather low, determined in monthly average of 0.08-0.16 mg/l. (free chlorine residual WHO recommendation at pumping station ≥0.50 mg/l) In May 2009, Water Quality Department installed “Automatic Booster Chlorination Station” at Bangplee Pumping station and feeding sodium hypochlorite 10% at the average dosage of 0.6 mg/l. This could rise up free chlorine residual to 0.24-0.41 mg/l. during May-Dec 2009 to the desire level of as recommended by WHO.

 5. Who implemented the initiative and what is the size of the population affected by this initiative?
Stakeholders involved in the implementation can be classified as follows: MWA staffs work together, including scientists, IT experts, water treatment engineers, pumping station operators, senior management, chemical suppliers, laboratory technicians and private suppliers of automatic chlorine feeding equipment.
 6. How was the strategy implemented and what resources were mobilized?
In the first 6-months trial period, MWA put an investment of 650,000 Thai Baht to run the Automatic Booster Chlorination Station at Bangplee pumping station. The trial set did not include the building cost. The trial was done base on the experiment of trial and if the conclusion was positive the permanent unit could be then considered.

 7. Who were the stakeholders involved in the design of the initiative and in its implementation?
The service area of Bangplee pumping station is very far distance from Bangkhen water treatment plant, about 30 km. It take about 18-20 hours for treated water to travel from TR3 transmission station at Bangkhen water treatment plant to pass through the 3rd route of MWA tunnel to Bangplee pumping station. Since 2006, Bangplee pumping station first started its capacity at 180,000 CMD. After the completion of 3rd route of MWA tunnel in October 2009, Bangplee pumping station increased it capacity to 330,000 CMD MWA, Water Quality Department installed “Real-time Tap Water Quality Monitoring System” at Bangplee pumping station in July 2008.The system assists scientists to monitor water quality in 2 main parameters, turbidity and free chlorine residual. The Automatic Booster Chlorination Station at Bangplee pumping station could show with clear outputs as -Decreasing of amount of disinfectant by-products formation -Decreasing of chlorine usage in the system. Whereas the priorities concerning to booster chlorination station of how to feed proper chlorine dosage to water distribution network is also solved by the system. Booster chlorination would lead to lower the concentration of chlorine residual in water distribution network when compare to traditional chlorination at water treatment plant. That means amount of disinfectant by-products formation will be reduced too. This would also lead to the better distribution of chlorine residual in water distribution network too. This would improve water quality in the distribution network and increase the efficiency in controlling the re-growth of bacteria and reduce THMs formation. The complaint in odor and taste of water in distribution network from location near to water treatment plant will be also reduced. Economic aspect In the view of economic, in calculation of chlorine usage in the system, booster chlorination will be reduced total amount of chlorine usage in the system compare to the traditional chlorination at water treatment plant. Experience at Bangplee pumping station, where MWA set up booster chlorination station in 2009. This could be reduced amount of free chlorine residual at TR3 from 2.0 mg/l to 1.4 mg/l) and amount of water is 1,000,000 CMD. That means this could reduce amount of chlorine usage for 6,000 Kg/day. In environmental aspect, using less chemical not only benefit to an economic aspect but also gain carbon credit too.

 8. What were the most successful outputs and why was the initiative effective?
The Automatic Booster Chlorination Station has continued for four phases, each phase has increased the workload as follows: • Phase 1 (2010):the permanent Automatic Booster Chlorination Station was installed at the Bang Plee pumping station. • Phase 2 (2011 - 2012): Two more stations were installed at Min Buri and Lad Krabang Pumping stations. • Phase 3 (2012 - 2013):Three Automatic Booster Chlorination Stations were at LatPhrao, Samrong and Khlong Toei pumping station. • Phase 4 (2014): MWA plans to install the system at three more stations including Phetkasem, Ratburana and ThaPhra pumping. The remaining service areas gain water directly from water treatment plants. The system was real-time monitored by scientists and technicians through the water quality monitoring system plus periodic field sampling by MWA water quality scientists. Contour Free Residual Chlorine contour was also mapping on monthly basis to evaluate the amount of free residual chlorine in tap water. These could ensure the reduction of health related risk of MWA tap water.

 9. What were the main obstacles encountered and how were they overcome?
Problems mainly occurred due to: 1. Chemicals procurement system. Due to the continuous installation of the automatic chlorine feeding system to cover the service area and expected increasing usage of chemical each year, then chemical procurement plan was revised in order to spare the liquid chlorine for each pumping station and for emergencies. 2. Technologies and communication systems. We often encountered problems using PLC (Programmable Logic Controller) which caused by intermittent power (surges) hence the installation of additional surge protection equipment is in priority. Furthermore, there is a problem with backup servers and reporting systems. All of these need trained specialists to operate. 3. Staff rotation can cause disruption in the operation. The work manual and knowledge management is one of the solutions.

D. Impact and Sustainability

 10. What were the key benefits resulting from this initiative?
The Automatic Booster Chlorination Station is not only benefiting in term of reducing amount of chlorine usage in water distribution network but also reduce fluctuation of free chlorine residual in the network. This would also improve quality of service water in the distribution network, reduce amount of disinfectant by-products formation, better water quality for society. The improving of water quality by booster chlorination lead to • Decrease the amount of chlorine usage in the system • Decrease concentration of free chlorine residual in distribution network • Decrease fluctuation of free chlorine residual in distribution network • Reduce amount disinfectant by-products formation in distribution network Anyhow each waterworks need to make special design and identified the proper location to set up Booster chlorination station.

 11. Did the initiative improve integrity and/or accountability in public service? (If applicable)
The Automatic Booster Chlorination Station is just matching with the new technology and the communication infrastructure, which become nowadays more effectives and cheap. The Automatic Booster Chlorination Station is the solution for public water supply network to ensure water safety to users. The Automatic Booster Chlorination Station makes it easier to control the amount of chlorine in tap water in compliance to World Health Organization recommendations The Automatic Booster Chlorination Station is suited for all waterworks worldwide; it is the new innovation for waterworks to ensure water safety to users.

 12. Were special measures put in place to ensure that the initiative benefits women and girls and improves the situation of the poorest and most vulnerable? (If applicable)
MWA failed in the first trial project in 1998 of the Booster Chlorination Station. But we continued working as good team work. The second trial in 2009 was successful results, thanks for the good team work of MWA staffs and the modernization of new communication technology and computer technology. All of these led MWA in providing and ensuring safe tap water quality to general public. The Automatic Booster Chlorination Station is the new innovation of MWA and transferable and benefit to all waterworks network worldwide. The Automatic Booster Chlorination Station had been awarded the Scientific Innovation Award from the Parliament House in 2013 and State-owned Enterprise Award 2013 (Innovation) from the Thai Government.

Contact Information

Institution Name:   Metropolitan Waterworks Authority
Institution Type:   Other  
Contact Person:   Chaiwat Vorapeboonpong
Title:   MWA Expert Level 9  
Telephone/ Fax:   +66 2 504 0123 ext.1816
Institution's / Project's Website:  
E-mail:   psithai@gmail.com  
Address:   400 Prachacheun Road, Laksi
Postal Code:   10210
City:   Bangkok
State/Province:   Bangkok
Country:  

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