| 4. In which ways is the initiative creative and innovative?
The goal of the best practice was to integrate the informal sector in door to door collection and to upgrade their livelihood. By authorizing the informal sector wastepickers to collect municipal solid waste, the municipality allowed erstwhile street waste pickers to get first and rightful access to waste. The waste they collect is less contaminated as compared to picking out of containers or dumps. More waste can not only be recycled but it also fetches better prices in the market. It is also an effective health initiative as wastepickers collecting out of containers often had to battle stray dogs, rodents and pigs. Wastpickers now find themselves authorized service providers with a legitimate, recognized and respected role in waste management. They have better equipment and rather than being associated with the waste they collect they are seen as waste recyclers.
It also strives to make residents – the waste generators take more interest in what happens to waste after it leaves their homes. This decentralized method of waste management has been shown to be effective in source reduction of waste and curb the “use and throw” attitude that is unsustainable in the future. Corporatized models of waste management are centralized and weights based and are in direct conflict with a decentralized model where the waste generator is made aware of the waste they generate. Thus many societies now compost their waste and/or run biogas plants that make excellent use of organic waste and prevents it from going to the landfills
To get the initiative off the ground, the kkpkp trade union leaders engaged with the elected representatives, and the residents of Pune. When the initiative first started only 2/3 elected representatives accepted this model. Currently however SWaCH works in most of the city. First, a free collection service was offered and gradually a user fee was raised. Waste collection drives and programmes were conducted all over the city and widely publicised in the local news papers by SWaCH and PMC. Continuous expansion drives were carried out to cover all the areas where there was administrative, political and citizen support. A website, newsletter, media coverage, innovate music programs, all become effective and necessary tools to continue to highlight the benefits of the model.
| 5. Who implemented the initiative and what is the size of the population affected by this initiative?
Stage I: Establishment of model and signing of MoU
Stakeholders: PMC, KKPKP and SNDT Women’s University
Role/Activities: PMC help in visioning and facilitation of the model, pursuing model in the General body of PMC, KKPKP – facilitation of the model , consensus development between and amongst the member as well as potential members; Managing and administering the collaborative pilot experiment in 2006 – of door to door collection of waste via waste pickers; with support from SNDT University.
Stage II: Establishment of SWaCH co-operative
Stakeholders: PMC and KKPKP
Role/Activities: PMC facilitation of administrative and legal procedures, kkpkp agreement on the guiding principles of the cooperative
State III : Operational phase
Stakeholders: PMC & SWaCH
Role/Activities: PMC facilitation and monitoring , SWaCH Service delivery, dealing operational matters, training and capacity building of the staff and members, continuous expansion, reaching out citizens
Stage IV: Expansion of the service
Stakeholders: PMC & SWaCH
Role / activities: PMC suggestion on expansion, SWaCH facing the field level practicalities on potential of expansion
The Zero Waste Project is also under implementation in 15 prabhags.Pune has the lowest per household per month outgoings for door to door collection. It costs the PMC only Rs 3/month/household in administrative expenses as compared to an avg. of Rs 25 incurred by other cities in India that have adopted professional waste management systems. Pune has the most ‘upgraded’ waste pickers who have learnt to drive tempos, run compost pits, biogas plants and scrap shops. 2300 wastepickers have been elevated out of poverty and into a semi-formalized waste management system, Pune has the highest number of decentralised organic waste management plants in the city - both biogas and compost and 130 tonnes is effectively diverted to the processing plants and 150-175 tonnes are recycled each day
| 6. How was the strategy implemented and what resources were mobilized?
The PMC as per the MOU signed with SWaCH and is liable to pay the following amounts each year to cover the administrative expenses of the initiative.
Schedule of Payment from PMC:
Year 1 - Total amount – INR 17,000,000.00
Year 2 - Total amount - INR 16,400,000.00
Year 3 - Total amount - INR 16,400,000.00
Year 4 - Total amount - INR 16,400,000.00
Year 5 - Total amount - INR 16,400,000.00
Total Amount of the 5 years - INR 82,600,000.00
There are approx. 100 staff members of the cooperative whose salaries are covered by the installments given by the PMC to the cooperative. In addition to this, several engineering colleges, schools, local corporates have been engaged with the initiative to assist in better designs of equipment, training of staff and wastepickers, and with small donations. SWaCH is also part of the national and global alliances of wastepickers that have been supported by WIEGO (women in informal economy globalizing and organizing) to disseminate the learnings of the model as well as learn from experiences around the world.
| 7. Who were the stakeholders involved in the design of the initiative and in its implementation?
Pune has the largest user fee based waste collection model in the country (Over 3,80,000 households). SWaCH is presently working in 74 out of 76 prabhags across all the 14 administrative wards of the city. The Zero Waste Project is also under implementation in 15 prabhags.Pune has the lowest per household per month outgoings for door to door collection. It costs the PMC only Rs 3/month/household in administrative expenses as compared to an avg. of Rs 25 incurred by other cities in India that have adopted professional waste management systems. 2300 wastepickers have been elevated out of poverty and into a semi-formalized waste management system, Pune has the highest number of decentralised organic waste management plants in the city both biogas and compost and 130 tonnes is effectively diverted to the processing plants and 150-175 tonnes are recycled each day
Safer environment for waste workers and reduction of poverty through steady, livable incomes.
Reduced health risks.
Enhancing recycling and climate change mitigation.
Compliance with waste laws, especially Government of India Municipal Solid Waste (Management and Handling) Rules 2000.
In its first two years of operation, SWaCH helped divert 42 percent of wet waste from the landfill, into the lands used for farming as fertilizer
• SWaCH is presently working in 74 prabhags across all the 15 administrative wards of the city. The Zero Waste Project is also under implementation in 15 prabhags.
• Pune has the largest user fee based waste collection model in the country (Over 3,80,000 households).
• Pune has the lowest per household per month outgoings for door to door collection.
• Pune has the most ‘upgraded’ waste pickers who have learnt to drive tempos, run compost pits, biogas plants and scrap shops.
• Pune has the highest number of decentralised organic waste management plants in the city - both biogas and compost.
The contract with SWaCH has saved the municipal corporation more than Rs. 15 crores per annum in waste handling costs. The waste pickers, with the help of additional recyclable waste buyers, reduce the amount of nonbiodegradable waste sent to landfills by more than 20 percent. Through these diversions waste pickers helped reduce carbon dioxide emissions from transport as well as methane gas emissions released by decomposing organic waste in landfills.
| 8. What were the most successful outputs and why was the initiative effective?
Supervisors are appointed for each kothi who are monitoring day to day work of waste pickers & Supervisor’s work is regulated through ward and zone coordinaters.
ALERT-G Complaint redressal system works to improve citizens participation in timely lifting of garbage. Citizens are informed & pamphlets are distributed which clearly mention website details & complaints are effectively resolved through this strong complaint redressal mechanism.
Weekly meeting are conducted with SWaCH supervisors and coordinators at ward office level by PMC staff i.e. Sanitary inspectors, Divisional sanitary inspectors and Ward Medical Officers. Monthly meetings are conducted at the Central level to monitor and evalute progress of work.
Meetings are conducted with Residents which help in monitoring work. Citizens are provided with 24x7 Helpline number – 9765999500 for queries, complaints and feedback.
Mohalla Committee (Local residents committee) meetings are held on last Thursday of every month at decentralised level i.e.at ward office level and on 1st Saturday on every month at Centralized level i.e.Joint Municipal Commissioner level.
Weekly, monthly quarterly and yearly reporting formats are designed.
Citizen Outreach Activities are conducted as follows–
1. Pamphlets – about SWaCH and the model; Segregation of waste etc.
2. Newsletter – in both English and Marathi; circulated electronically as well as printed copies.
3. Citizen Feedback – Through home visits, in written form, organising events, over e-mail etc
4. 24x7 Helpline number – 9765999500 for queries, complaints and feedback
5. Interactive website http://swachcoop.com/about-swachpune.html
Meetings and Follow up meetings at the Vasti level (slum level), consultations, presentation on the benefits of the SWaCH model with KKPKP helped in legitimizing the model are conducted.
Trainings for waste pickers on various issues related to their work including Communication, Health measures; Use of Equipments, Songs etc. are given.
| 9. What were the main obstacles encountered and how were they overcome?
Collection of user-fees from the citizens (better citizen outreach)
- A letter from Municipal commissioner requesting citizens to cooperate with SWaCH members and pay the user fees was issued.
- Continuous interaction of the waste pickers and SWaCH staff with the citizens to explain the model and collection of user –fee
- Citizen Outreach Activities
Segregation of waste by the citizens
- Regular interaction of waste pickers and SWaCH staff with citizens
- Distribution of pamphlets and explaining the necessity for segregation
- Encouraging citizens to segregate their waste by organizing events, through radio programmes, newsletter etc.
- Not conquered completely – efforts are still on