| 4. In which ways is the initiative creative and innovative?
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1. Develop e-musrenbang application continuously. This process is done by taking into account of musrenbang implementation mechanism as per the prevailing regulations.
2. Create the dictionary about the proposed activities which has been adjusted with standard unit price thus the community proposals and the development programs by Surabaya City Government could be synchronized. Therefore, it could improve government responsiveness toward citizen’s demand and needs.
3. Make an online guideline for musrenbang procedure.
4. Install internet connection in all hamlets throughout Surabaya as much as 1.721 points to facilitate community to access musrenbang website;
5. Optimize the function of Broadband Learning Center (BLC) which are spread in strategic locations in Surabaya as a learning center of IT-based participatory planning process from hamlets in the surrounding area. Besides being a means of electronic-based learning, BLC are also functioned as a center of technical assistance as well as facility for the community to actively participate in the development process by submitting proposals, suggestions and complaints to e-Musrenbang application.
6. Coordinate with other regional working units, sub-districts and urban villages about musrenbang implementation.
7. Socialize and provide technical assistance on musrenbang to regional working units as well as the community;
8. Held meeting forum among regional working units and the community. This forum brings together the community as the proposers with related regional working units as the proposal executors. This forum aims to obtain mutual agreement regarding type, location, and the volume of the proposals thus it demonstrates transparency through public consultation mechanism.
9. Evaluate the results of musrenbang implementation via online.
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| 5. Who implemented the initiative and what is the size of the population affected by this initiative?
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. Development Planning Board as implementing regional working unit which have roles in holding city musrenbang and providing the system as well as other data.
2. Sub-districts and urban villages, which have role in validating the proposals as well as the closest officials to the community.
3. Regional working units, as the verifiers of development activity implementation of the City Government and also as executors of the proposals from the community;
4. The community as the proposers that are represented by neighborhoods and hamlets.
5. Surabaya City Council as the observer of musrenbang implementation.
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| 6. How was the strategy implemented and what resources were mobilized?
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Success in musrenbang innovation is supported by the following resources:
1. Technical infrastructure supporting Musrenbang application such as: Servers, Computers in every hamlet, urban village and sub district along with the internet connection.
2. Human resources serving in Development Planning Board who are in charge of the running of the system include the main programmer and a number of structural officials and staffs.
3. Human resources serving in technical working units and Development Planning Board to verify the development proposals and oversee Musrenbang process in every sub district.
4. Human resources in the sub district and urban village as spearheads to socialize and give technical guidance to the public as stakeholders.
5. All these activities are funded by Local Government Budget.
6. Corporate Social Responsibility (CSR) from telecommunication provider for the development of several BLCs.
7. Surveyor personnel to conduct initial survey on every musrenbang proposals.
Those resources are mobilized by moving them who are driven by Development Planning Board as initiators to resolve encountered problems by changing the old structures and procedures or manual musrenbang with the new one or online musrenbang, as well as the commitment of those resources to keep implementing online musrenbang.
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| 7. Who were the stakeholders involved in the design of the initiative and in its implementation?
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After the implementation of online musrenbang system, the outputs are as follows:
1. Proposals priority stipulation. All development proposals submitted by the community to Surabaya City Government especially Development Planning Board could be accommodated or realized because they have been prioritized by the community in accordance with their level of needs so that the proposals do not exceed the budget limit which has been determined by Surabaya City Government.
2. Conformity between proposals and program plans. Development planning proposals from the community has been equivalent with program and activity plans that will be implemented by Surabaya City Government because there are existing dictionary or proposal choices as well as listed standard unit price, thus the budget targets that will be achieved by Surabaya City Government are precise.
3. Controlling or monitoring. When the community submits their development planning proposals via online, both Surabaya City Government and the community are able to control and monitor the proposal process because the recapitulation results are already listed in the application which can be monitored real time and can be accessed easily.
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| 8. What were the most successful outputs and why was the initiative effective?
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One of the purposes of this online application development is to facilitate supervision or monitoring. By open access as per appropriate authority of the City Government, the monitoring can be done not only by the authorized officials, but also by all employees and the community who are willing to help monitoring process. In addition, this application provides channels for the society to express their complaints and suggestions that can be responded by Development Planning Board resulting in a healthy dialectic process.
Utilization of the progress and evaluation of musrenbang implementation by using e-musrenbang system is done through coordination mechanism between Development Planning Board and neighborhoods / urban villages as well as technical regional working units.
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| 9. What were the main obstacles encountered and how were they overcome?
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1. The adjustment from manual to online musrenbang mechanism needed several adaptions from the society as well as government officials. This problem could be overcome gradually by conducting socialization to the community and performing several improvements on the application to be more user-friendly.
2. The problem to embed new paradigm to the community that development planning is not only about physical aspects but also nonphysical, namely employee training, fishery training, and so forth. This problem was solved by the involvement of Development Planning Board in sub-district level musrenbang forums to build community understanding about the importance of nonphysical development in citizen welfare development.
3. Community lack of comprehension on proposal submission process. This problem was solved by performing socialization about proposal submission process to the community.
4. There was discrepancy on the actual data from Development Planning Board and related regional working unit and those from the community. This problem has been overcome by involving mediators from sub-district and urban village who work closely with the community.
5. Socializations towards 31 (thirty one) sub districts and 160 (one hundred and sixty) urban villages initiated opportunity for horizontal agitation. In that state, either intensive approach by conducting coordination meeting or administrative approach by issuing formal letter on Musrenbang procedures was taken.
6. There was lack of coordination among technical regional working units regarding proposals feasibility. That personals from technical regional working units were invited by Development Planning Board to conduct surveys and verifications on the proposal was effective way to overcome the problem.
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