4. In which ways is the initiative creative and innovative?
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Regularly the organization do operate with an action plan, but in 2009 the Chief Fire Officer issued a three years corporate plan with a mission statement, including core business plan, set out objectives, achievement process, targets set and values. The actual current trend well-clarified aiming at high progressively with figures as bench-mark within a frame time.
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5. Who implemented the initiative and what is the size of the population affected by this initiative?
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The Mauritius Fire and Rescue Service is responsible under the act for prevention and reduction of disasters. Moreover, it is also mentioned that working agreements entered with as relevant organization of stakeholders for mutual assistance in case of emergency for efficiency, and post safety agreement with public and institutions, private sectors and officers contributes effectively in the implementation of the plan. Same through seminars, workshop, SBT.
Pamphlets contributed massively in the awareness campaign for the community.
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6. How was the strategy implemented and what resources were mobilized?
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Government financially contributed major part of all project, such as at the MIE, MCA, UOM and even overseas, such as the recent ICS - Training by UK trainers. Technically Government fund out all projects.
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7. Who were the stakeholders involved in the design of the initiative and in its implementation?
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The Programme Based Budgeting (PBB) and the internal policy of the Mauritius Fire and Rescue Service set up goals to successfully meet set out objectives with bench-mark levelled to norms and standards.
1. PREVENTION, the aggressive campaigned in fire safety and prevention at all level, gave another dimension to all stake holders, in terms of public awareness campaign
2. P1 and P2 as per the PBB are being closely monitored at all level.
3. KPI, whereby application for the fire certificate, lectures planned and delivered, audiences, target group, exercises planned and effected are closely monitored at all level.
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8. What were the most successful outputs and why was the initiative effective?
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The daily task sheet of officers, weekly KPI, monthly KPI are monitored to ensure that the Mauritius Fire and Rescue keep on track. The implementation is constantly evaluated to review performance of the organization.
Development and implementations of organization structures, systems and procedures that support Government policies and community needs kept the Mauritius Fire and Rescue Service on track and trend of the fire service world.
Set up structures provided the right mix of mix of expertise and flexibility aiming at to build on the excellent work of the Mauritius Fire and Rescue Service, and the talents and experience of those officers.
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9. What were the main obstacles encountered and how were they overcome?
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Unavailability of funds, static and dynamic resources, appliances an equipment were the main obstacles encountered. Improper media coverage also contributed to increase the gap between all major stakeholders. Thus, affecting the proper flow of an effective communication.
All above restricted the Mauritius Fire and Rescue Service to properly develop and implement an information management strategy which provides timely, accurate, accessible and affordable information to support the Brigades and its stakeholders.
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