| 4. In which ways is the initiative creative and innovative?
The stages for its implementation are as follows:
a. Identifying target group; children aged 0-17.
b. Identifying potential business partners in Surakarta City
c. Consolidating its distribution with Education, Youth and Sport Affairs Office of Surakarta City Government.
d. Extensive publication and socialization.
e. Extending the existing cooperation with business partners.
The next step is construction an action plane that consists:
a. Inviting more private and public partners to get involved in the program.
b. Coordinating its legality with Legal Division of Surakarta City Secretariat. This legality aspect includes Mayor decree and regulations, business contracts with private institutions etc.
c. Conducting Communication, Information and Education to accelerate the process of it socialization.
d. Conducting roadshows, in cooperation with NGOs, community leaders and business partners, to schools, municipals and residences as a proactive effort in registering the children.
Civil Registration Office of Surakarta City Government has continuously promoted public participation in Children Incentive Card program. The Office has signed various MoUs in the following batches:
a. Batch 1, December 1st 2009 with 11 partners.
b. Batch 2, August 3rd 2010 with 19 partners.
c. Batch 3, January 17th 2012 with 12 partners.
d. Batch 4, May 28th 2012 with 3 partners.
To this day 45 business partners have joined the Office in supporting the CIC, and many more have shown interests. Aside from that, Civil Registration Office of Surakarta City has improved its cooperation with schools, NGOS, public organizations and lower vertical institutions to proactively register the children for the program.
Other forms of socialization have also been done, especially to those children who are disadvantaged, through printed and electronic media. The link to such promotional materials are found in the following links:
Details on the promotional efforts can be seen in the action matrix attached.
| 5. Who implemented the initiative and what is the size of the population affected by this initiative?
The stakeholders are as follows:
a. Regional Planning and Development Agency as Program Coordinator
b. Society and Women Empowerment, Children Protection and Family Planning Agency as executor of Child Friendly City program.
c. Local Business Enterprises as business partners.
d. Transmigration, Labor and Social Affairs Office as coordinator of High-Risk Children program.
e. Education, Youth and Sport Office as school coordinator.
f. Health Affairs Office as maternity helpers coordinator.
g. Law and Human Rights Division as coordinator for legal affairs.
h. Cooperation Division as the coordinator of cooperation with business partners.
i. District and Municipalities Apparatus whose responsibility is to coordinating the program in their region.
j. KAKAK Foundation, KIPAS, and SPEKHAM as supporting partners.
k. 45 business partners as of 2012 who provide benefits for card owners.
l. PKK (Family Welfare Education) as socialization partners.
m. Midwives and medical staffs in hospitals, Maternity Clinics and Midwife Practices.
n. Residential apparatus.
The above parties are committed to get involve from the socialization and card’s distribution, to coordinate in quarterly meetings that we held, and to participate in training programs for the implementation of CIC.
| 6. How was the strategy implemented and what resources were mobilized?
Internal human resources involved in the initiative are all civil servants and employees in Civil Registration Office of Surakarta City Government. Externally, the initiative is supported by Executive Team of Family Welfare Education in City, District and Municipal levels; NGOs; and other private and government institutions.
A computer application is used for the implementation of the initiative and for the integration of system with Civil Registration Administration Information System. Financial supports come from:
a. Allocation from Surakarta City annual budget, which has been varied each year (IDR230.000.000 in 2014).
b. IDR95.890.000 grant from UNICEF in 2012 and IDR150.000.000 in 2013 for its monitoring and evaluation and service piloting for integrated birth registration.
c. Private/public participation in the form of child incentives.
The resources are mobilized through active participation of all stakeholders in improving the scope of birth certification.
Quarterly meeting is held with 2.708 neighborhood heads; 602 residence heads; 51 municipal registration staffs; 23 maternity helpers from 7 hospitals, 16 maternity clinics and midwife practices; 5 religious affairs officers and 1 staff from Religious Court Office.
| 7. Who were the stakeholders involved in the design of the initiative and in its implementation?
The outputs are as follows:
a. Increasing number of children who own Children Incentive Card: in 2013, 40.048 children aged below 17 had been registered, with Banjarsari District contribute the most (12.577 individuals), the least is Serengan District with 4.609 individuals.
b. Allowing better identification of the children thus ensuring better civil administration, providing securities, and improving their welfare.
c. Creating equal treatment of children and adults, especially in treatments regarding public service administration.
d. Encouraging synergy between various government institutions and between public and private sectors.
e. Increasing frequency of CIC usages in various business places, especially in education-related stores and service providers.
| 8. What were the most successful outputs and why was the initiative effective?
The following systems were put in place to monitor the progress of the implementation of Children Incentive Card:
a. Workshops and field inspections to identify and document its implementation to later on review the policy, programs, activity, structures, progress and outputs, disparity and challenges.
b. Group discussion on secondary and field data collections, with system-based development approach and SWOT analysis.
c. Problem analysis with bottleneck method.
d. Constructing reports on the result of workshop and field inspection.
e. Validation seminars and constructing recommendation.
f. Finalizing the monitoring and evaluation, and constructing follow-up plans.
g. Annually publish the results of monitoring and evaluation.
In monitoring and evaluation, the Office accommodate all stakeholders to identify the effectiveness of the program by involving them in discussion and field inspection and ask them to fill out the evaluation forms.
The initiative also encourage children to get involve in monitoring and evaluation through various forums in schools and other educational organization thus ensuring that their inputs as service users are taken into account.
| 9. What were the main obstacles encountered and how were they overcome?
The obstacles are:
a. The lack of communication between Civil Registration Office and other business partners.
b. Difficulties in socialization to and in reaching certain groups of the children, especially those who live in orphanages or come from poor families, and those are homeless or disable.
c. Difficulties in negotiating with business partners.
d. Some children are reluctant to register for the program.
The solutions for those obstacles are as follows:
a. Proactively initiate cooperation with related parties.
b. Monitoring and evaluation through workshops and field inspections.
c. Utilizing social media like facebook (dispendukcapilkota surakarta), twitter (@dispendukcapilkotasurakarta) and other web based services like email (firstname.lastname@example.org) and web page (http://dispendukcapil.surakarta.go.id).
d. Monthly and bimonthly meetings with business partners.
e. Conducting outdoor discussions between Civil Registration Office and business partners.
f. Providing visible information such as banners and posters to inform the society that certain business place is part of Children Incentive Card program.
g. Improving data connectivity in the Office to allow easier access for the information that we provide online.