Safty & Security of Women, Children & Senior Citizens, Trafficsolutions,FriendofPolice,Counselling
Suraksha Setu Society

A. Problem Analysis

 1. What was the problem before the implementation of the initiative?
The initiatives “ Suraksha Setu Project” (A bridge for Safety) from September 2012 for bridging the gap between Public and Police, with enough funding. Before the scheme, the women/girl students on becoming the victims of eve teasing, molestation, rape, harassment, dowry, attack could contact Police in a routine manner. There was delay in attending complaints, delay in reaching the spot. Also , delay in helping the victims. Attackers / miscreants could get time for escaping. It was not sure whether Missed call or phone call will be attended immediately. Even Police wanted to help, it was difficult to locate the place. Before this scheme, Women/Girls afraid of approaching Police because of delay in attending, behaviour of Police, social reasons, lack of confidence etc. Also they were reluctant even if they were harassed, victimised .

B. Strategic Approach

 2. What was the solution?
Dr. S.K. Nanda, Additional Chief Secretary , Home Department, Government of Gujarat thought that any problem/ complain from women./girls should immediately be attended and disposed off in a graceful manner by Police. Latest mobile technology should be utilised for informing Police evenif there is a single click. Level of confident amongst these women should be increased so that they can defend in initial stage . They may come forward for giving complain for harassment, sexual abuse, defaming their modesty, crimes with their body etc. Also they should be educated about Laws on sexual harassment, dowry, attacks, equal rights etc. Because of implementation of the scheme, the tables have turned. different helplines of Police for women have been started. Mobile Apps have been developed for easy,speedy access to Police for help. Women/Girls have been educated against sexual harasssment, eve-teasing, dowry, attacks etc. They are given training of self-defence . They are trained in Rifle shooting (0.22 Bore). Police Officers encourage them to come forward for registering complaints. Women/girls are being encouraged for joining Police Force. Women/girls are being encouraged for joining Pollice Force as the State Govt has increased quota of women in Police force to 33%.

 3. How did the initiative solve the problem and improve people’s lives?
The State Government has funded Rs.142 crores (USD 21,846,154.00), first time on the vast scale so that no funding from the public required for implementation of the scheme. For speedy implementation and quick decision, independent societies have been formed at Commissionerate and District level with wide financial and administrative powers. Any scheme or innovative idea which can bridge/reduce gap between police and public or can increase trust between police and public, have the scope to be implemented. Public, police, NGO, citizen can also suggest any idea. In this way there are no limits of schemes to be implemented for achieving the purpose. Involvement of citizens, NGOs, and different Government Agencies. Role of Police mainly of monitoring . To be taken as movement from the society. Face of police to be transformed from unapproachable police face to friendly police.

C. Execution and Implementation

 4. In which ways is the initiative creative and innovative?
The Government supported financially through budget provisions an amount of Rs. 142 crores (USD 21,846,154.00). For smooth implementation at grassroot levels, an independent societies with wide financial and administrative powers formed at Commissionerate and Disrict Level. These societies consist senior officers. The Executive Committees of societies meet once in three months and approve schemes. On day to day basis, concerned District Superintendent of Police/Commissionerate of Police looks after implementation. At State level, State Level Suraksha Setu Society has been formed under the Chairmanship of Chief Secretary. Executive Committee is headed by Addl. Chief Secretary, Home Department who looks after day to day implementation of the scheme. NGOs , institutions, citizens and Government agencies have been involved for their active participation. From the funding under the scheme no expenditure for construction or property or dead stock is allowed. Only education, information, publicity and soft part is allowed. In any ongoing scheme of any department, only missing links are allowed. The scheme is being monitored by State Level Suraksha Setu Society and Director General of Police. Government is apprised of Development at regular intervals.

 5. Who implemented the initiative and what is the size of the population affected by this initiative?
(1) Women, women organizations, women security committees (consisting non-Govt. members) (2) Senior Citizens. (3) Institutions/organizations working for children (4) NGOs
 6. How was the strategy implemented and what resources were mobilized?
(1) The State Government provided a fund of Rs.142 crores (USD 21,846,154.00) (2) Institutions/organizations working for children, women, senior citizens were requested to participate actively. (3) Existing administrative set up of State Government. In some of the schemes like students police cadet project, teachers and police personnel involved have been given honorarium.

 7. Who were the stakeholders involved in the design of the initiative and in its implementation?
(1) 3400 + women engaged in bootlegging, prostitution, drug peddling have been rehabilitated. (2) 202000 women have been given a training of self defence. They are taught judo/Karate for saving themselves. (3) 17000 women have been given a riffle training of 0.22 bore. Level of their confidence have significantly grown up. More 80,000 women will be given training in this year. (4) Helpline for women - 1091 – Police Helpline for women – HEART (Help Emergency Alert Rescue Terminal) is spreading a message of security and confidence. Any women can contact police at any time and can get help immediately. The system helps to locate the place of victim with the help of GPS. The another Helpline – Astha is implemented in five districts of south Gujarat. This Helpline provides not only police help but legal advice , psychological guidance etc. Also there is JivanAstha Helpline for all type of help to women. Because of these Helplines, suicides by women have substantially decreased Also SETU Mobile App has been developed and provided to all free of cost. (5) 5500 + girls students of standard VIII and IX ( age 13-15) have joined as Cadets in Student Police Cadet Project (SPCP), being run under this scheme. More than 10000 girls will be added from next year. By joining SPCP level of confidence amongst these girls have gone up. They wear police dress as cadet which creates positive impacts in the locality they live. Also they refrain away from drugs, liquor, bad habits. It is sure that these cadets will be a loyal and ideal citizens of our country.

 8. What were the most successful outputs and why was the initiative effective?
The Following system implemented.  Executive Committees of all Suraksha Setu Societies meet once in three months and review the progress made and grass root level.  For day to day monitoring and progress, District Superintendent of Police or Police Commissioner looks after the projects/issues.  Executive Committee of State Level Suraksha Setu Society meets once in three months and review the progress of State. Provide guidance to all Societies.  Governing body of all societies meet once in six months to review the progress and suggest the changes if any.  The progress report is submitted to the highest level of the Government.  The Home Department in Government looks after every problem and issue related with the schemes. Joint meetings of police officials and public are held under the Chairmanship of Addl. Chief Secretary for seeking co-operation from citizens and smooth implementation of the scheme.

 9. What were the main obstacles encountered and how were they overcome?
Obstacles.  The mindset of the people was that behavior of police is rude and unapproachable. Women/girls were very much reluctant to approach police even if they are harassed / attacked.  The mindset of the police was also not satisfactory. They thought that they had to work only for crimes and not for welfare of society.  A police had to solicit fund from public in case they thought of public welfare activities. Fund was the problem.  Good works done by constabulary were not appreciated.  Administrative and Financial powers in existing system were very rigid. The police officials could not expend more than prescribed limits.  NGOs, Associations working for children, women were not being encouraged by Government for such activities. How were they overcome?  The Government provided sufficient funds.  The mind set of police as well as public was changed by holding joint meetings at all District Head-quarters under the Chairmanship of Addl. Chief Secretary (Home Dept.)  Independent Societies formed at District and Commissionerate level with wide financial and administrative powers for implementation at grass root level. The decision became speedy and transparent.  Education, information and soft part of any new idea have been covered under the scheme. Expenditure of construction or dead stock not allowed. Wherever such eventualities needed, concerned department of the Government have been requested to provide through regular budget of that department.

D. Impact and Sustainability

 10. What were the key benefits resulting from this initiative?
As mentioned in para 7 the other benefits are as bellows.  The mindset of the people and police have changed. Mutual trust increased.  Problem of funds solved. Police can undertake any new idea/activity which can build trust.  The confidence of senior citizens and public at large have increased. Respect towards police has also increased.  As policemen are appreciated, their enthusiasm for welfare activities have increased.  The focused area are women, children, senior citizens. They feel themselves safer.  Pretty issues are solved by intervention of police  As police is visiting residential areas in civil dress, more and more people come forward to provide secret information about any crime or illegal activities.  Social awareness has increased and the people are co-operating in traffic management and other social issues.

 11. Did the initiative improve integrity and/or accountability in public service? (If applicable)
YES Provided it is implemented as above.

 12. Were special measures put in place to ensure that the initiative benefits women and girls and improves the situation of the poorest and most vulnerable? (If applicable)
Following are the lessons.  The mindset of police can be changed.  Police can help any citizen at any time if latest technology of communication are adopted.  Confidence of citizens especially women can be increased if they are encouraged and treated properly.  Crime free society is possible if Police, public, NGOs and organizations work together.  Necessary funds should be provided and political will and support should also be there.

Contact Information

Institution Name:   Suraksha Setu Society
Institution Type:   Government Agency  
Contact Person:   Manoj Agarwal
Title:   Supervision & Monitoring  
Telephone/ Fax:   079-23254419, Fax:079-23230534
Institution's / Project's Website:  
Address:   O/o the State Crime Records Bureau, Nr. Police Bhavan, Sector-8, Gandhinagar
Postal Code:   382009
City:   Gandhinagar
State/Province:   Gujarat

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