SHAURYA
DIRECTORATE OF WOMEN EMPOWERMENT

A. Problem Analysis

 1. What was the problem before the implementation of the initiative?
Situation before the initiative Shaurya Dal is an innovative community led initiative, supported by UN Women, International Fund for Agriculture Development (IFAD) and Government of Madhya Pradesh to curb violence against girls and women. Though the status of women in the Madhya Pradesh has improved considerably, yet, in recent times, crimes against women have been on the rise. Offences against women are committed often by relatives, mostly in private spaces. Many times, it becomes very difficult for a victim to approach the police or register First Information Report against the culprit. The State Crime Record Bureau shows that in 2013,a total of 22061 cases have been registered by the victim or their family members. However, the actual cases may be more and were not registered due to pressure either from the family members/ community or due to lack of access to legal remedy. Despite several efforts made by the government to curb crime against women and making M.P. a crime free state, the incidence of crimes against women is not reducing. An analysis of the situation indicated that strong administrative measures would never be enough to prevent/ curb violence against girls and women. Until and unless the community would take responsibility for preventing violence against girls and women at inception stage before it escalated into a crime, by timely interventions, it would not be possible to bring about a crime free state. It was felt that except for some serious crimes other crimes could easily be prevented by sensitizing and creating an environment within the community. Therefore there was a need to build community based institutions for bringing about perceptible systemic changes in the society. Major problems and issues needed to be addressed, social groups affected? The major problems and issues were:- a. Patriarchal societal structures b. Most crimes committed by family members and/or relatives c. Lack of support from family members d. Lack of awareness about womens rights, acts & provisions and resultant repercussions of crime committed. e. Gender discrimination, including physical, sexual, emotional and economic violence, son preference, unequal resource distribution and unequal decision-making power (in both private and public spaces) f. Caste discrimination, especially vis a vis women from specific castes g. Socio-Economic Status: high correlation between poverty and violence The need to create an institution for addressing crimes against women, for resolving matters pertaining to social and economic empowerment of women, ensuring their recognition by the community was envisaged. The initiative of Shaurya Dal was piloted in selected villages of Mandla, Balaghat, Dindori, Tikamgarh, Panna, & Chhatarpur districts.Shaurya Dal was constituted, comprising five women and five proactive male members, sensitized towards women’s issues, from the community, to come together, prevent violence against women and promote the cause of their socio-economic empowerment. The success of Shaurya initiative has received huge recognition from various national/ international agencies. UN Women is providing technical support to the Shaurya initiative.

B. Strategic Approach

 2. What was the solution?
Who proposed the solution The initiative was conceptualized by Ms. Kalpana Srivastava, Commissioner, Women Empowerment. She visualized the need for building up community led institutions for bringing about perceptible systemic changes in the mindset of the community towards girls and women related issues; to create an enabling environment favoring girls and women; for resolving matters pertaining to social and economic empowerment of women, thereby ensuring their involvement in family and community decision making process. She shared the idea with the senior officers of her Department for developing a strategy for preventing/ curbing the incidence of crimes against girls and women. What the initiative is about The initiative is about creating a community based institution,a forum, in each village/ ward for addressing crimes against women, for social and economic empowerment of women,for facilitating/ bringing about perceptible systemic changes in the society. The community would take responsibility for preventing violence against girls and women at inception stage before it escalates into a crime, by timely interventions, to bring about a crime free state. It was felt that except for some serious crimes other crimes could easily be prevented by the community. The initiative involves constitution of Shaurya Dal (Courage Brigade) in each village /ward comprising five women and five men, sensitized towards women’s issues, from the community, to prevent violence against women and promote the cause of their socio-economic empowerment. Since it was a community led initiative no honorarium or financial incentives is provided for members of Shaurya Dals. Hence the selection of members is rather difficult. Only such persons who are willing to contribute to this noble cause without remuneration can become members in these institutions. Description of Strategy Utmost care was exercised while designing &implementing the initiative with several rounds of discussions with senior officials of the department. The initial task was to select the right persons as members of Shaurya Dal who were vocal, proactive, do not have criminal background, are sensitized toward women issues and had a say in the community. The other major tasks were enhancing capacities of members, developing strong interface between Dal members and police personnel and concurrent monitoring to ensure success in the initiative. Main Objectives Target Audience The purpose of Shaurya initiative was to create an enabling environment in society where women would be treated as an important and valuable human resource contributing to family and society. The formation of Shaurya Dal was based on the philosophy that the solution of every problem lies within the community. It has evolved from the traditionally old principle of Panchayats where the community identified problems and found solutions. Most of the crimes against girls and women take place in private places and it is difficult to register cases with the Police due to lack of support from the community. Shaurya Dal functions on the principle of securing administrative, social and community partnerships for curbing violence against girls and women and for expeditious resolution of cases. Shaurya Dal was formulated to address the following objectives:- • To build community led institutions for bringing systemic changes in the mindset of the society. • To develop these institutions as a forum to address social evils. • To create an enabling environment for girls and women. • To take initiative on violence against girls and women with community participation so as to resolve them. • To sensitize the community regarding issues relating to girls and women. • To educate the community about schemes related to girls and women for their socio-economic empowerment and the overall well being of family and the community.

 3. How did the initiative solve the problem and improve people’s lives?
Shaurya Dal is the country’s first community led innovative and creative initiative comprising five men and five women for bringing about perceptible systemic changes in the society, to attain overall social and economic empowerment of women by reducing violence against girls .It is based on the premise that strong administrative measures would never be enough to prevent/curb violence against girls and women, and that the solution of every problem lies within the community Offences against women are committed often by their relatives, mostly in private spaces, making it difficult for a victim to approach the police or register an First Information Report. Incidents of violence can be prevented by sensitizing and creating an environment within the community to make timely interventions, at inception stage before it escalates into heinous crime. By developing managerial and decision making skills in the community, for resolving incidents of crimes, facilitating access to community according to their entitlements, leading to instant resolution in most of the cases, without any honorarium / remuneration, Shaurya Dal is functioning as a bridge between community and police to develop harmony in the village, create a women friendly environment, to ensure women empowerment in the long run.

C. Execution and Implementation

 4. In which ways is the initiative creative and innovative?
The following were the 3 key elements of the action plan:- A. Institution Building Developing Shaurya as an institution was the most critical element of the project. Shaurya would be the focal point in villages to address the issue of violence against girls / women, to create an enabling environment for women, to make use of choices, spaces and opportunities for their overall well-being. Shaurya was formed in each village, ideally comprising of 10 members based on affinity among the members, mutual trust and concern about the need of reducing violence against girls and women, thereby involving them in the mainstream of development process. However, no upper limit was kept for inclusion of members in Shaurya. Selection of members was critical as the entire success of the initiative depends on it. Those persons from the community were elected who were vocal, had a say in the community, did not have a criminal background, would undertake environment building initiative to make community sensitized towards the need and importance of women empowerment and village development, provide support in accessing benefits as per entitlements of families. B. Enhancing Capacities Shaurya Dal shall be sensitized to conduct regular meetings The members of Shaurya Dal would be provided training on acts related to women , legal provisions and the process to access support to these, various welfare schemes implemented by state/central government for socio-economic empowerment of women to enhance their capacity to enable them to resolve issues of violence. C. Convergence The success of the initiative depends on how effectively it is converged with line departments implementing and /or supporting the agenda of women welfare like Police, Women & Child Development, PHE, Health. It is not only the members of Shaurya Dals who need to be sensitized but also there is a need to sensitise the field functionaries of line departments, especially police personnel posted in police stations. Shaurya would have all relevant data base with it which could help the line departments in achieving their targets with ease. Convergence with line departments would help in providing expeditious delivery of support required by the community or victim. Key developmental steps, main activities and chronology Step I -March – April 2013:- a. Preparation of guidelines for Shaurya Dal b. Circulation of guidelines to all stake holders and implementers for feedback and suggestions c. Finalisation of Guidelines and action plan Step II – May 2013 a. Base line survey to understand the socio-economic profile of the village and the programme families covered b. Sensitisation of staff involved in the implementation process. Step III – June – October 2013 a. Formation of Shaurya Dal b. Training of Shaurya Dal c. Developing an interface with police and Shaurya Dal . d. Converging with social development experts, Police, Judiciary, line departments. e. Educate about welfare schemes, coordinate with respective line departments to ensure families access benefits they are entitled to. f. Educate on laws and acts related to women to ensure awareness amongst all community members. g. Concurrent monitoring Step IV – November 2013 – March 2014 Organising sensitization programmes and trainings for Shaurya Dal members and the community for:- a. Building up an enabling, violence free and safe environment for girls and women. b. Removing constraints faced by women for their socio-economic empowerment. c. Ensuring safe mobility of women. d. Taking measures on all forms of violence, social evils and addressing entitlement issues on case to case basis. e. Liaison with line departments. f. Concurrent monitoring Step V – April -2014 a. Impact assessment b. Concurrent monitoring Step VI – May 2014 onwards a. Expansion of Shaurya to other districts and villages b. Concurrent monitoring

 5. Who implemented the initiative and what is the size of the population affected by this initiative?
The roles of various stakeholders in formation of Shaurya Dal are as under:- a. Ms. Kalpana Srivastava, a civil servant holding the charge of Commissioner, Directorate of Women Empowerment with additional responsibility of Managing Director, Madhya Pradesh Women Finance and Development Corporation was the key person who conceptualized the whole initiative. She felt that strong administrative measures would never be enough to prevent/ curb violence against girls and women. Violence against girls and women can be curbed only by securing administrative, social and community partnerships. Until and unless the community would take responsibility for preventing violence against girls and women at inception stage before it escalated into a crime, by timely interventions, it would not be possible to bring about a crime free state. She visualized the need of creating community led institution in villages as a platform for taking preventive measures. She was involved in designing the overall policy framework and programme formulation. b. Ms. Seema Singh Thakur, Programme Director, Tejaswini Rural Women Empowerment Programme (funded by International Fund for Agricultural Development) has been made responsible for overall supervision of programme implementation. c. Mr. Harish Khare, Deputy Director & Mr. M. K. Chaturvedi, Deputy Programme Director, Ms Jyoti Shrivastava, Manager have been involved in the overall implementation of the initiative. Their role was to issue guidelines, financial planning, channelizing financial and technical resources, and assisting field functionaries in programme implementation. d. Mr. A. S. Bhal, Manager and Ms. Tini Pandey, Assistant Director were actively involved in formulation of the initiative, designing the action plan and development of resource materials for training and capacity building of Shaurya Members and overall implementation. e. Mr Tarun Bamba, and Mr Manish Agrawal have supported the initiative to put effective monitoring system in place.
 6. How was the strategy implemented and what resources were mobilized?
The resources used for formation, nurturing, developing and sustaining Shaurya Dal were :- a. Financial Resources Since the initiative lays emphasis on enhancing capacities of Shaurya members and the implementers, it was essential to channelize financial resources for training them to ensure success of the initiative. Financial resources were also used for developing resource materials, campaigning and advocacy. The unique feature of the initiative was that no financial assistance in the form of subsidy and/or incentives was required for sustaining the Shaurya initiative. The initiative is now a self driven scheme where in every member is volunteering his/her services for creating an enabling environment for girls and women. b. Human Resources The initiative is entirely focused on enhancing skills of volunteers functioning as Shaurya members and developing them as valuable human resource who can contribute to achieving the programme objectives. Hence, human resources in huge numbers were required for the initiative. The human resources used for the initiative were in the form of Shaurya members, programme implementers and trainers. The roles of each member were as under:- 1. Shaurya Members:- It is envisaged to form one Shaurya Dal in each village and ward. Each Shaurya Dal ideally consist of 10 members 5 men and 5 women. The initiative has established its outreach in 7200 villages and 305 Wards and total members covered by it is now 75050. All these members have been trained on group functioning and on subject matters like various acts and rights related to women and girls. They were also trained on numerous welfare schemes to facilitate community for accessing benefits as per their entitlements. 2. Implementers:-The initiative was implemented through field functionaries functioning under the Directorate of Women Empowerment. The sustainability of the initiative was heavily dependent on the extent to which the field functionaries were sensitized towards the importance of the initiative and to what extent they were skilled for training the Shaurya members down the line. The field functionaries were also sensitized and trained through various modules. Around 120 field functionaries were involved in the initiative. c. Technical Resources:- The initiative is about developing human resources and enhancing the capacity of the implementers and the Shaurya members. A resource pool has been developed consisting of development professionals, legal experts, police personnel, etc. to sensitise and train on various modules developed for Shaurya. UNWOMEN also has entered in an agreement with the Directorate of Women Empowerment for providing technical support to Shaurya members for enhancing their capacity. Cost associated:- The initiative involves expenditure on training and capacity building of different stakeholders, on development of resource materials like training modules, brochures, documentation and publicity. The total cost incurred on the initiative as of now is around INR 2 million. How was the project funded and who contributed to the financing? The project was funded by IFAD assisted Tejaswini Programme, the State Government and UN WOMEN .

 7. Who were the stakeholders involved in the design of the initiative and in its implementation?
Shaurya is a community led initiative for ending violence against girls and women. It has impacted successfully on reducing the incidents of crimes against girls and women by creating a woman friendly environment in the society. The community is sensitized by the Shaurya Dal on various legal provisions and acts, welfare schemes implemented by state/central government. available for justice to women. Increased awareness has resulted in huge decline in the incidents of crimes against girls and women. An analysis of reports received from Superintendent of Police office show an overall decline of around 35% in incidents of crimes against girls/women in just a span of over one year. The key outputs of the initiative are:- a. Establishment of strong and self sustainable Community Led Institutions The initiative has been able to develop a strong and self-sustainable forum for addressing issues related to crimes against girls/women in society. Shaurya Dals are effectively resolving instances of violence. Shaurya members are vocal and proactive, and are gaining huge recognition/ acceptability from the community b. Reduction in incidents of crimes The villages where Shaurya initiative has been undertaken are reporting reduced crime status in just a span of over one year. Instances of molestation, rape, sexual harassment etc have gone down drastically. Out of 2620 villages where the initiative was implemented in first phase 147 villages have reported no crimes against women in the last one year. It was heartening to note that male members are participating proactively in preventing violence against girls/women. c. Increased mobility The initiative has resulted in increased mobility of girls and women in the society. The parents are now sending their girl children to schools. The women are involved in family decision making process and are participating in Gram Sabhas (an institution for local governance) raising their voices for the development of villages. d. Improved Quality of life Shaurya initiative has created a conducive environment for girls and women to move freely in the society. They also contribute to family income by involving themselves in economic activities. The families are reporting increased incomes by accessing benefits of various welfare schemes, resulting in creation of assets and improved quality of life. e. Enhanced self esteem The initiative has helped in increasing women’s participation in family/society, in decision making process. They are being heard and appreciated by the community, which has resulted in enhanced self esteem of women.

 8. What were the most successful outputs and why was the initiative effective?
The remarkable success achieved in the initiative was because of rigorous monitoring at all levels: field level, district level and state level through monthly and quarterly reports, collection and compilation of data on physical and financial progress, activities undertaken by Shaurya , assessing the quality of interventions provided. The results were also evaluated at regular intervals to ensure streamlining systems and processes in accordance with guidelines and objectives of the initiative. The monitoring and evaluation system is as under:- a. Field Level Reporting:- Each Shaurya Dal prepares a monthly report on activities undertaken, information on the cases settled/facilitated, various supports required from the district or state level for accomplishment of goals of the initiative. b. District Level Monitoring:- The district level functionaries compile information received from field and assesses impact of the initiative on the interventions provided and results achieved by visiting Shaurya Dal selected randomly, and sends it to the state unit for evaluation. They also provide technical, financial support if required. c. State Level Monitoring:- Information received from the districts is compiled and assessed at the state level to prepare a summary of actions taken, results achieved and further interventions required if any. Monitoring Tools a. Periodic Reports The first level monitoring is done through monthly and quarterly reports received from fields. b. Field Visits Regular field visits from the district and the state level carried out to assess quality of outputs and validation of reported data . c. Independent Feed back Independent feedback gathered from fields and districts help understand the system and processes for data validation. d. Meetings Regular meetings of field functionaries conducted to understand critical areas for interventions, progress achieved so far and support required for further strengthening of Shaurya Dals. Evaluation a. In house evaluation In house evaluation done on the basis of reports received from field offices compared with base line data gathered at the time of programme initiation, helps assess the efficiency of processes adopted, quality of interventions and the quality of resources used. b. Evaluation through the reports from Superintendent of Police (SP) Office The results are evaluated vis a vis crime records of respective Police Stations collected from SP office, on a six monthly basis. c. External evaluation An external evaluation was done by Joint Review Mission team constituted by International Fund for Agricultural Development (IFAD).

 9. What were the main obstacles encountered and how were they overcome?
The first and foremost challenge before the deployment of the project was to roll out a complete strategy for implementing the initiative. It was very difficult to form, train, sensitise the volunteers as well ascertain quality in large numbers. Some of the challenges before the deployment of the project were as follows:- Identification of Master Trainers Enhancing capacities of Shaurya Dal members who would then provide support to the families in their respective areas was the major challenge before the management. To identify persons who were sensitized towards women’s issues and also had knowledge on women welfare schemes, various acts related to women and child rights was a difficult task Identification of Shaurya Members The initiative could be successful only when the members selected for Shaurya were acceptable to the community. If a member had a criminal background and /or the community did not have faith in him/her then the entire efforts made would be wasted and no results could be achieved. Hence, utmost care was taken in selection of suitable members for Shaurya Dal. Those persons were selected who were vocal and had a say in the community. It was ensured that the members with a criminal background should not be member of Shaurya Dal. Environmental factors The biggest challenge before the management was to sustain Shaurya as an institution. The skills of members needed to be enhanced, in order to ensure effective implementation of the initiative, to achieve desired results. Also it was essential to develop these institutions as informal pressure groups to avoid disputes. Hence, proper care was required to strengthen Shaurya as an institution.

D. Impact and Sustainability

 10. What were the key benefits resulting from this initiative?
• Improvement in delivery time of services Formation of Shaurya Dal in every village has remarkably improved the delivery time of services rendered by it. Most cases relating to alcoholism, domestic violence, child abuse etc. have been resolved effectively by Shaurya Dal. Earlier, these cases were either not resolved or were registered with police, causing delays in resolution of cases. It is easier for the victim to approach Shaurya Dal and share their problems. The involvement of community has reduced the delivery time of services and fast tracked the process of resolution. These Shaurya Dals are now being widely appreciated by the community and acting as a bridge between police and the community. • Better beneficiaries feedback Shaurya Dal has evolved from the need of providing support to victims at the time it is needed. Since it is a community led initiative where every member is known to each other, the feedback system is quite remarkable. Victims freely express their need for justice before the Shaurya members. It is like a village Adalat where in solutions are available to every problem. It functions on the principle of proximity. People raise their complaints, queries with no fear before the Shaurya Dal as it comprises opinion makers from the same village. • Improvement in measurable indicators Formation of Shaurya Dal has improved the quality of life of girls and women. The incidents of crime against girls and women are being effectively tackled by Shaurya Dal. These Dals are an effective forum for tackling issues of violence against girls and women and for addressing entitlement needs of the community. Some of the critical indicators where Shaurya has impacted upon are:- a. 2620 ShauryaDals have been formed in selected villages. These Dals have undertaken the following training and sensitization programmes for the community. b. Over 26200 Shaurya members have been trained and sensitized towards the issues of violence against girls and women. c. Started with 2620 villages benefitting 1.05 million households, the initiative has now reached to 7200 Villages, 305 municipal wards benefitting 3.75 millions households. d. 22515 Programmes have been conducted on legal awareness, awareness on entitlements, drive for safe villages, sanitation drives. There by sensitizing 900 thousand community members directly and benefitting 3.75 millions households. e. 62 cases were facilitated by Shaurya for registration of formal F. I. R. to the police. f. Within one year Shaurya has facilitated 683 cases amounting to INR 3.41 millions for families entitled under various welfare schemes like widow pension, farm bunding, construction of toilets etc. g. Accessed entitlements of worth INR 11.74 million from various welfare schemes on economic empowerment. h. 147 villages reported no crimes i. Shaurya is being recognized as a forum for addressing violence against girls and women by the community. j. Women now move freely in the community and have space to excel in areas which were predominantly occupied by males. k. State Government has incorporated Shaurya in its vision document to be implemented in all districts in the state. The State Government has initiated the process of forming Shaurya Dal in 14 additional districts in first phase. • Qualitative outputs a. Mobility The initiative has improved the women’s mobility remarkably, by 62%. from 22663 to 36714 . b. Girls enrollment in schools The initiative has impacted hugely on girls education which was one of the critical concern. Prior to the initiative only 19114 girls were attending schools,now it is 42093, an increase of 220%. c. Women’s participation in Gram Sabhas - Shaurya initiative has been effective in creating safe environment in the society leading to increased participation of women in gram sabhas (Local Governance). Around 85% women are now attending gram sabha and raising their voices on developmental issues. d. Women’s involvement in economic activities • The initiative has helped in increasing women’s participation in economic activity. Total 38,224 women are involved in economic activity as compared to 21,597 women earlier. • Within one year from the initiative numerous cases of abuse, molestation, domestic violence, Trafficking, Dowry, Child marriage etc have been resolved/ settled by Shaurya through community participation. The initiative has resulted in substantial decline in incidents of violence in Shaurya villages.

 11. Did the initiative improve integrity and/or accountability in public service? (If applicable)
Shaurya initiative is a perfect example of establishing good governance by the community themselves. The most essential feature of the initiative is its democratic approach. It involves the community in decision making process and develops self esteem among the members. Despite the fact that the initiative involves no financial incentives for the members except for training purposes, more and more members are willing to join hands for the overall development of the society. Each member from the community wants to be the member of Shaurya Dal due to enormous appreciation it receives from the community. The initiative is self sustainable right from the start of its implementation. The members are now proactively identifying the needs of families and resolving the same. a. Financial Sustainability The initiative is financially sustainable as it is funded by the State government, IFAD, UN WOMEN, as part of governments commitment for the empowerment of women. b. Social Sustainability Shaurya Dal has been developed as a community led institution evolving from the community itself, hence socially self sustainable. The forum is being widely appreciated and recognised by the community. Since the members of Shaurya Dal belong to the same village, a natural affinity exists in the village and gives the community a sense of ownership and involvement in decision making process. c. Economic Sustainability The initiative is about developing skills among the members of Shaurya Dal and encouraging them to sensitise community towards women related issues. The Shaurya Dal has been created as a voluntary institution where these members are included who are willing to serve for the purpose of community development. No financial incentives and/or honorarium were given in any form to the members. d. Cultural Sustainability The cultural sustainability of Shaurya Dal is very high as it represents members from different caste, community and religion. All the members despite different cultural values have come together for a cause which is prevalent in every caste and religion.

 12. Were special measures put in place to ensure that the initiative benefits women and girls and improves the situation of the poorest and most vulnerable? (If applicable)
Some of the key learning of the project are as follows:- • Community participation is critical The solution of every problem lies with the community. No project would fail if the community participates in it. • Transparency and stakeholder participation is the key to success The critical learning of Shaurya is that it involves each stakeholder in designing, and implementation process. The role of Shaurya members was clearly defined as it was a critical unit for implementation. The community was also sensitized towards it. Keeping records of each activity/support/intervention was ensured to maintain transparency and confidentiality. The victim/person requiring support has to register his/her complaint/queries in the register and is free to see the proceedings on the application. • Innovativeness Shaurya is the country’s first community led initiative for reducing violence against girls/women. It has developed managerial and decision making skills in the community. It helps in resolving incidents of crimes and facilitating access entitlements. It functions as a bridge between community and police to develop harmony in the village and create a women friendly environment to ensure women empowerment. • Increased efficiency would lead to results Shaurya success was due to intensive capacity building measures taken by the implementers. Numerous awareness programmes have been conducted by Shaurya Dal for the community to make them aware about the need and importance of involvement of women in development process. The community is sending their girl children to school; women are involved in decision making process. It has been observed that villages with Shaurya Dal are more developed and free from violence. • Leadership Style Smart democratic/participatory leadership skills have been experienced at all levels of formulation and implementation. The campaign was conceptualized by Ms. Kalpana Srivastava, Managing Director, MPWFDC. She envisioned the need of educating the community and making them aware of the need and importance of violence free, safe and enabling environment for ensuring women’s involvement in development process. She visualized that women empowerment process could actually take place if the whole community participated in it. • Timely delivery of services Timely delivery of services would develop confidence amongst the implementers and beneficiaries. Most of the cases related to alcoholism, domestic violence, child abuse etc. have been resolved effectively by the Shaurya Dal. Earlier, these cases were either not resolved or were registered with police for taking action, causing delays in resolution of cases. Communitys’ involvement has reduced delivery time of services and fast tracked the process of resolution. Shaurya Dals are now widely appreciated and acting as a bridge between police and the community. • Better beneficiaries feedback Shaurya Dal has evolved from the need of providing support to victims at the time it is needed. Since it is a community led initiative where every member is known to each other, the feedback system is quite remarkable. Victims are freely expressing their need for justice before the Shaurya members. People raise their complaints and queries with no fear before the Shaurya Dal as it comprises opinion makers from the same village.

Contact Information

Institution Name:   DIRECTORATE OF WOMEN EMPOWERMENT
Institution Type:   Government Department  
Contact Person:   KALPANA SRIVASTAVA
Title:   Ms.  
Telephone/ Fax:   91-755-2551331
Institution's / Project's Website:  
E-mail:   shauryadalmp@gmail.com  
Address:   BLOCK 2, 4TH FLOOR, PARYAWAS BHAVAN, ARERA HILLS
Postal Code:   462011
City:   BHOPAL
State/Province:   MADHYA PRADESH
Country:  

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