| 4. In which ways is the initiative creative and innovative?
A conscious step was taken by VWSC to build on capacities of existing Women Savings & Credit groups. In absence of PRIs,some ‘Not for Profit’ agencies have worked in the state to promote Self Help Groups. Experienced and credible NGOs in this field were roped in by DWSD for faster transformation. Inter Personal Communication was conducted by DWSD right at the door step of Rural Community.This innovative social andinstitutional framework is working as incubation centre for need based socio-technical process innovation at the last mile.Chronology of Key techno managerial interventions tried by DWSD to roll out VWSC managed WASH programplanis mentioned below;
Particulars of the Initiative Started From Present Coverage
Women Members to take up Field Test Kit based Water Quality Testing 2012-13 2000 habitations
Transfer of Operation & Maintenance of PWS to VWSC 2010-11 2804 schemes transferred
Involved women Members to take up Tube well maintenance & Masonry work. 2011-12 Started from Saranda Action Plan; more than 400 women trained and employed
Engaging VWSC to prepare Micro Plan on water security and sustainability work 2011-12 164 VWSC have taken up this work on pilot basis
Engaging domain experts at District and block Level 2013-14 7 New Professional from leading Institutes engaged
Collaborative project with DWSD, CSR and VWSC 2013-14 2 project with ECL and TATA Steel under execution
Adoption of Community Led Total Sanitation as Strategy for Sanitation 2013 Across the State ; 90 Gram Panchayaet taken up on priority basisin 14-15
Regular guidance note to VWSC for Demystification of Technology 2011 instruction notes released and regular guidance issued
Awarding performing PRI Institution & Individuals 2011 Honoured on Jharkhand Day Nomination sent to different platform
Regularization of Program Review at state level 2011 Bi-Monthly Program review in presence of ACS
Computerization of Grievance Management System 2012 In operation with mandate of solving Tube Well problem within 72 hours
Regular Field Visit by DWSD Officials 2012 Monthly field Visit and review is mandatory
CSR Convergence initiative for assisting VWSCs 2012 26 CSR contacted; 14 participated and expressed their commitment
New Website for DWSD 2012 The website helps VWSC leaders to reach DWSD
Mobile Water Testing Laboratories For WQ Test 2013 Scientific Water Testing Facility is being provided at the door step of Villagers
Mobile Water Treatment Plants 2012 5 Vehicles started proving cheap potable failure
Open defecation free Village achieved through participation of VWSCs 2012 Around 400 Villages took resolution to stop open defecation and constructed toilets on their own
| 5. Who implemented the initiative and what is the size of the population affected by this initiative?
Particulars of stakeholder engagement during the last two years (2010-12) are given below;
Name of the Stake holder Engaged From Brief Accounts of Work done & Terms of Engagement
PRADAN 2012 Community Managed Rural Water Supply Scheme is implemented through VWSC as pilot program in 20 Villages across 6 Districts
BASIX 2012 Helping department with professional manpower support to establish and strengthen State Water and Sanitation Mission
TSRDS 2012 Community Managed Rural Water Supply Scheme is being replicated with the help of UNICEF in 3blocks of 1 District
Water Aid 2012 Developed communication materials and training modules for the JalSahiyas and trained around 600 Jalsahiyas; developed community based participatory water security plans in around 30 villages in SanthalPargana region of Jharkhand.
GSF 2011 NRMC Delhi as executing Agency of Global Sanitation Fund is working to create ODF villages under Nirmal Bharat Abhiyan in 4 districts through Nine partner Organizations
WSP 2011 World Support Program engaged to extend Research, Monitoring and evaluation support in sanitation domain
Block Resource Centres 2012 16 Civil Society Organizations were Selected as Block Resource centre through transparent process to scale up community involvement through appropriate IEC work
CLTS Foundation 2012 Facilitated international workshop and seeded foundation of Community based Total sanitation Movement in the state
World Bank 2012 World Bank was roped in for a special project grant of 600 Crore over the next five years
UNICEF - UNICEF provides strategic support to the department by enabling CCDU: They were involved in demonstration Projects
| 6. How was the strategy implemented and what resources were mobilized?
SPMU,DWSD receives Fund from Government of India and Government of Jharkhand under Flagship schemes and state Plan support. Year wise financial support available for the Department during the period is given below:
Head 2010-11 2011-12 2012-13 2013-14
NRDWP 260.00 354.00 463.00 551
NBA 55.21 33.66 25.88 58.21
Total 315.21 387.66 488.88 609.21
However, Women Led VWSC initiatives was primarily planned and implemented through Project Management Unit and hence expenses on State and District Level Project management Units have had a direct bearing on the initiative. During the period approximate expense on the institutional structure i.e. Human Resource and administrative Expenses from Government Fund is given below:
Head 2010-11 2011-12 2012-13 2013-14
NRDWP Support 0.27 2.44 5.76 7.55
SBM [NBA]IEC 1.74 2.12 4.54 8.36
SBM [NBA] Admin 1.52 1.34 1.75 3.43
Additional Support was mobilized from stakeholders and International donor agencies from time to time for training and capacity building.
The initiative is presently being supported by 12 State Level, 62 District Level and570 Block Level Human Resource in 24 districts of Jharkhand . Additional 10 State level human resources and 40 district level human resource are placed with separate World Bank supported cell that is functional since 2013.
| 7. Who were the stakeholders involved in the design of the initiative and in its implementation?
A. Status of VWSC promotion and ensuring women participation holding regular meeting facilitated by DWSDstands for Department’s interest and involvement [detailed below];
No. of Villages VWSC Formed Bank Accounts Opened Number of Women Members Minimum No of Annual Meetings
29413 28177 26250 160000 100000
B. Presently More than 60 Rural Pipe water Supply schemes are owned and managed by VWSC. Given below is the list of selectVWSC affair.
Name No of Connection Revenue collected From Monthly Charge Avarage Collection Total Collection
Noamundi Bazar 215 215 150 32250 1100000
KolhanHatin 292 292 100 29200 680000
Siulibari East 489 350 62 21700 900000
Bhurkunda 850 600 62.5 37500 1400000
Chirkunda 230 230 61 14030 403123
Nirsa 235 200 62 12400 1300000
Gopalpur 630 500 62 31000 660311
Meru 153 100 65 6500 103000
C. Creation of Open defecation Free Village, Gram Panchayet and Block has been made possible by act of empowered VWSCs; below we mention a list of 6 successful Sanitation Schemes implemented by VWSCs
S. N. Sanitation related Success Stories District
1 Use of Slip back toilets by JalsahiyaYashminSamad in KashyaPanchayat East Singhbhum
2 Use and Maintenance of Community toilet in Bero Village Ranchi
3 Gadri Village - Story of ODF Gadri Village, Ranchi Ranchi
4 Hutar - ODF Village, Ranchi Ranchi
5 ODF Village Kawatia, Ranchi Ranchi
9 ODF Village Bakshi, Lohardaga Lohardaga
D. Empowered VWSCs are provided with Funds to take up water and Sanitation schemes of their choice. During the last 3 year Fund transfer to VWSC by State and district units are as under;
SL No Year NBA NRDWP Remarks [All Rupees in Crores]
No of VWSC Fund Transferred No of VWSC Fund Transferred
1 2012-13 1576 11.62 NA 1.45 Given For IHHL, O & M of Hand pump, PWS and Soak Pit construction
2 2013-14 8949 33.20 NA 14.74
For World Bank Project VWSCs are the executing authority and they are inviting Expression of Interest.Participatory Water Security plan has been prepared by more than 40 VWSCs. VWSC members successfully placed their plea for Energy tariff reduction and succeeded in getting the 3 times over a period of 3 years.
| 8. What were the most successful outputs and why was the initiative effective?
1. SPMU Monitors the strategy through Online MIS, physical verification as per protocol and concurrent evaluation by qualified third party.
2. Regular Physical and Financial data are entered into online MIS created by Ministry of Drinking water and Sanitation on monthly basis.
3. SPMU website has provision to receive grievance related to non-functional Hand pump.
4. GPS based Real time monitoring system for water and Sanitation schemes is carried out by Designated Junior engineers and Hydro Geologists.
5. As a routine process Call centre records and responds to the questions by VWSC members on regular basis.
6. Status of Fund transfer and Availability with VWSC is being monitored online in association with Bank of India from 2014-15.
Based on these six sources we understand that incorporation of VWSC has made a positive contribution to WASH sector initiatives in following manner:
1. Tube well repairing time improved from 15 Days to 5 Days (As feedback received from the field);
2. Project Conceptualization to O& M transfer time reduced to 6 to 8 Months (Compared between VWSC involved project supported by PRADAN and normal projects);
3. Improvement in construction time of Toilet and sanitation facility (From demand to supply cycle used to take more than a year while presently it is completed in three months).
4. Any Complain is addressed electronically on the same day and physically within 2 working days.
5. At State Project Management Unit, DWSD representatives get regular call from the participant villagers, GP representatives and other individuals/institutions. Data of greivance received for the year 12-13 and 1st quarter of 13-14 isgiven below for trend .
[Figures For 2014-15 are projected based upon present status]
| 9. What were the main obstacles encountered and how were they overcome?
As we have discussed earlier the administrative and Political setting of the State itself was the major obstacle in this process. There was initial inertia internally from DWSD as well. However , lack of peoples participation ,Knowledge and idea are the key issues that is faced by any instructional change or Business Process reengineering initiative were typical hurdle of this initiative as well.