INAM-Pro
National Highways and Infrastructure Development Corporation Limited

A. Problem Analysis

 1. What was the problem before the implementation of the initiative?
Artificial stock shortages, cartelization in the industry, escalated prices and skyrocketing of prices on increased demand, lack of centralized network of buyers and sellers of the material were just some of the problems that were identified

B. Strategic Approach

 2. What was the solution?
"INAM-Pro" (Platform for Infrastructure and Materials Providers) is a web based application for Infrastructure and Materials Providers and would act as a common platform for Infrastructure material providers viz. Cement Companies, Infrastructure providers, Ministry of Road Transport and Highways and other stakeholders".To start with, it would facilitate contractors/cement buyers engaged in executing the Central/State funded Roads and Highways/Bridge construction projects to place cement orders online with the registered cement companies offering cement at competitive rates in the vicinity of project execution locations.Cement companies are facilitated to update their offered stock on the portal with the prices agreed upon with MoRTH. They would in turn get instant intimation about the orders placed and would be able to approve the delivery schedules as requested by the cement buyers without hassles and delays. This would also help cement companies plan their annual production in advance and schedule deliveries with better precision. Cement companies would also have the facility to increase the cement stock offerings based on market demand and reduce prices to attract more buyers. In addition, using INAM Pro, companies would be able to track orders, add more products (grade/type), add cement offerings, view listed buyers, and submit their complaints/suggestions to Ministry. Similarly, Buyers would be able to view and track the orders placed with different companies and also submit their suggestions/complaints. With the help of INAM Pro, Ministry of Road Transport and Highways would be able to track and monitor the activities of buyers and suppliers, and remove impediments of either of the parties (Cement Suppliers/Buyers) and help accelerate the execution of infrastructure projects in the most cost effective manner. INAM Pro would also enhance transparency and allow the buyers and material providers to have fair understanding of stocks, prices and orders placed.

 3. How did the initiative solve the problem and improve people’s lives?
Prior to the development of this portal, the lack of a common marketplace led to the formation of a segregated network of buyers, while at the other end of the spectrum the suppliers still remained aggregated. This disparity gave way to cartelization and inflationary pressures on pricing of cement and steel. INAMPro provides a common platform wherein buyers are aggregated, and volatility in prices is controlled and maintained within an upper ceiling price.

C. Execution and Implementation

 4. In which ways is the initiative creative and innovative?
The system is self sustaining with minimal human intervention required in it from the administrator. Maintenance effort required is also little to none. The portal processes transactions instantaneously. The only time taken is for the human effort required in processing the deliverables at company or seller end, which too have been sped up due to reduced input requirements

 5. Who implemented the initiative and what is the size of the population affected by this initiative?
Ministry of Road transport and Highways through öne of its its implementing Agency "National Highways and Infrastructure Development Corporation Limited" has developed INAM-Pro portal in-house. Prior to the development of this portal, the lack of a common marketplace led to the formation of a segregated network of buyers, while at the other end of the spectrum the suppliers still remained aggregated. This disparity gave way to cartelization and inflationary pressures on pricing of cement and steel. INAMPro provides a common platform wherein buyers are aggregated, and volatility in prices is controlled and maintained within an upper ceiling price.
 6. How was the strategy implemented and what resources were mobilized?
Ministry of Road transport and Highways through öne of its its implementing Agency "National Highways and Infrastructure Development Corporation Limited" has developed INAM-Pro portal in-house. Prior to the development of this portal, the lack of a common marketplace led to the formation of a segregated network of buyers, while at the other end of the spectrum the suppliers still remained aggregated. This disparity gave way to cartelization and inflationary pressures on pricing of cement and steel. INAMPro provides a common platform wherein buyers are aggregated, and volatility in prices is controlled and maintained within an upper ceiling price. The system is self sustaining with minimal human intervention required in it from the administrator. Maintenance effort required is also little to none. The portal processes transactions instantaneously. The only time taken is for the human effort required in processing the deliverables at company or seller end, which too have been speed up due to reduced input requirements. Service is rendered over web platform, as the portal is an online portal. Emails and SMS are used to notify the users and stakeholders to relevant account related activity. Ex: when order is placed with their company, or when they receive a payments etc.

 7. Who were the stakeholders involved in the design of the initiative and in its implementation?
MoRTH, NHIDCL and various Infrastructure Material providers and Civil Contractors and the Citizens of India are the stake holders in development of this portal. The target population of buyers comprises the Contractors and agencies who are involved in the Infrastructure Development work projects that are related to Governmental bodies including but not limited to National Highways Authority of India (NHAI), National Highways and Infrastructure Development Corporation of India Ltd. (NHIDCL), Central Public Works Department (CPWD), State Public Work Departments (PWD), Municipal Corporations, Irrigation Departments, Defense organizations, among others. Stakeholders have been extensively consulted during the development of the portal and their feedbacks are still constantly taken into accounted about ways to improve the system. Incorporation of payment gateway was a result of such feedback and consultation.

 8. What were the most successful outputs and why was the initiative effective?
(i) Process of Material Procurement speeded up. (ii)The organization has been benefited by reduced delays in project implementation, and thereby controlled project costs. (iii) Tax payer money is getting saved since projects are paid for from government treasury. (iv)Contractors involved are benefitted due to lower costs of materials during project implementation. (v) Transparency and Accountability have been introduced in the system which has resulted in alleviation of corruption.

 9. What were the main obstacles encountered and how were they overcome?
Artificial stock shortages, cartelization in the industry, escalated prices and skyrocketing of prices on increased demand, lack of centralized network of buyers and sellers of the material were just some of the problems that were identified. Prior to the development of this portal, the lack of a common marketplace led to the formation of a segregated network of buyers, while at the other end of the spectrum the suppliers still remained aggregated. This disparity gave way to cartelization and inflationary pressures on pricing of cement and steel. INAMPro provides a common platform wherein buyers are aggregated, and volatility in prices is controlled and maintained within an upper ceiling price. The system is self sustaining with minimal human intervention required in it from the administrator. Maintenance effort required is also little to none. The portal processes transactions instantaneously. The only time taken is for the human effort required in processing the deliverables at company or seller end, which too have been sped up due to reduced input requirements

D. Impact and Sustainability

 10. What were the key benefits resulting from this initiative?
(i) Process of Material Procurement speeded up. (ii)The organization has been benefited by reduced delays in project implementation, and thereby controlled project costs. (iii) Tax payer money is getting saved since projects are paid for from government treasury. (iv)Contractors involved are benefitted due to lower costs of materials during project implementation. (v) Transparency and Accountability have been introduced in the system which has resulted in alleviation of corruption. (vi)Further due to incorporation of online payment gateway, the push towards a cashless economy has strengthened. Direct account transfers or similar online payments ensure easier traceability of all financial transactions thereby reducing the possibility of tax frauds.

 11. Did the initiative improve integrity and/or accountability in public service? (If applicable)
Yes. The various aspects of accountability and positive outcomes have been listed hereunder: i. Bringing the material suppliers and the Contractors/Agencies in the field of infrastructure development to a common platform for improving the ease of conducting business by providing a user friendly web-based platform that reduces uncertainty and confusions. ii. Creating a wider network of sellers and buyers which would be accessible with the click of a button from any location across the globe. iii. To speed up the entire process of project execution by removing unnecessary delays. iv. Alleviating the problems of artificially created material shortages. v. Bringing in transparency in the pricing of the infrastructure related materials and removing the business cartels from the picture for fairer trade. vi. Encouraging greater competition in the industry for generating greater sales for sellers, as well as better pricing for the buyers. vii. Facilitating swift transactions, and transfer of money and resources between suppliers and buyers.

 12. Were special measures put in place to ensure that the initiative benefits women and girls and improves the situation of the poorest and most vulnerable? (If applicable)
This initiative was developed with a focus to implement innovative system in the procurement of Materials at Government Level.

Contact Information

Institution Name:   National Highways and Infrastructure Development Corporation Limited
Institution Type:   Ministry  
Contact Person:   Sanjay Jaju
Title:   Administration and Finance  
Telephone/ Fax:  
Institution's / Project's Website:  
E-mail:   jajus@ias.nic.in  
Address:   3rd floor PTI, 4 Parliament Street, New Delhi
Postal Code:   110001
City:   New delhi
State/Province:   Delhi
Country:  

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