e-procurement service can solve some problems which are existing before, such as: a) The distance between the applicants, because Apel Baja can be accessed anywhere and anytime; b) No need to allocate the cost to print documents and travel to the office because it uses soft files so it does not need to be delivered to the office; c) No need to wait for long time to propose a document, because the users only need to send it from their own office and the documents can be delivered at the same time. Apel Baja gives time-stamp for every transaction, verification, distribution, procurement process until the process is finished and being returned to the applicants, so there will be time certainty for the process; d) The applicants can monitor the steps in the service, what problems that needed to be solved so there will be high transparency in the service; e) Apel Baja triggers to fulfill human resources, financial, and facilities.
Since the manual service turned into online by using Apel Baja, there was increased procurement process. In 2014, there were 1,300 packages that being procured with the contract reached $125,918,849.925. In 2015, the amount increased by 1,528 packages with the contract reached $241,050,649.79. Procurement process can save the budget by $15,445,129.26 and $18,817,290.39 in 2014 and 2015, respectively. Apel Baja can cut off the service time. In 2014, the procurement process could be started on February, while in 2015 the procurement process was started on November, in the previous year. The good impact can be felt by the people.
Procurement is a form to fulfill the needs of the government and giving the service towards all people. The impact can be directly felt by the people, for example: a) inbred rice seeds, with the allocation of $1,499,207.41 and hybrid corn seeds with the allocation of $451,125.34 can help the farmers groups in all around East Java; b) Beef cattle, with the allocation of $1,382,333.33 and lambs, with the allocation of $101,481.48 can directly help the farmers groups in East Java; and c) fertilizers (NPK, compound, and KS) with the allocation of $2,721,014.02 and the seeds of cocoa, arabica coffee, polybags, and organic fertilizers of $409,185.18 to support the farmers in East Java. With the help from the government, the farmers groups which do not have adequate support can survive and put a life in their business.
The strategy done by the Procurement Unit is to keep improving the quality of the service through: a) improving human resources; b) technology of Apel Baja; and c) faster time in the service. The improving quality of the human resources is for all employees by asking them to join trainings, courses, and competition enhancement. Apel Baja is kept being improved to handle all problems related to the service, including the maintenance for the software and hardware. The ease in the service is given for the people. Apel Baja can be accessed through android-based phones, so the applicants can monitor the process of their proposals.