4. In which ways is the initiative creative and innovative?
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This initiative provides opportunity for public participation as well as other government agencies since designing up to impelementation and evaluation. It takes long time, intensive coordination to be able to spawn a successful program. In addition, the benefits for all stakehoders should be a concern. All parties that involved get the benefit: The private sectors get a chance of promotion to get more customers., the NGOs able on resource mobilization for information dissemination, program monitoring and evaluation, PKK become signicant actors in the social change movement, DISPENDUKCAPIL and other government agencies able to work with more effectively and efficiently.
Data integration with the online system as a power of population data base, village officer or health staff can directly find the name of beneficaries/citizens more easily and precisely based on NIK (Resident Identification Number)
The simplication of procedures, fast and more accurate, pro-active services through outreach service, more accessable and free of charge are the most positive changes benefit the public and especially the children.
Children are the most benefitted by this iniative. Beside fulfil their rights of having legal identity, the children also have more opportunity to improve their potential and fulfil the basic needs through KIA
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5. Who implemented the initiative and what is the size of the population affected by this initiative?
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The program is based on community participation, then people in volunteering will support of these activities, for example like the exhibitions, personnel and equipment support from each agencies. The serice to get Birth certificate that quickly and accurately necessarily benefit is the citizens, especially the vulnerable groups do not have birth certificates. The people who want to make the identity of civil registry documents are easier, quicly and also free of charge including late fee. Last time it should pay 100 thousand rupiah/child when you late to process the birth certificate, the children who late over 5 years would be free, if their have three kids it will safe around 300 thousand rupiah.
Pick-up service in the Village, it will reducing transportation costs and also the applicant does not need a work permit this certainly effectively. There were 48.172 children from all segments have got the benefits, from have not birth certificate yet with this program they get a birth certificate completly.
So that their rights can be fulfilled in an easy way and cheap, plus their identity with the KIA which can be the discount to shop in 51 partners. 51 The private sector / business get the benefit which is the incentives for children and support beneficial activities for promotion.
68.773 children who using KIA have got the discount from 51 stakeholders in Surakarta, and it always increasing, this is data is reported by 51 KIA's stakeholders. As in this news: goo.gl/OlqBn9 and goo.gl/26ZWD8
The involvement of 23 health services in the birth registration online program, contributes to the increasing of the quality of hospital services. It increases the credibility of the hospital that also give benefit to those hospitals.
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6. How was the strategy implemented and what resources were mobilized?
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Determine the Target Groups
The first step is to identifity and determine target groups. In this case divided in two groups: (1) The target group of children (ages 0 to <18 years), and (2) The target group consisting prospective partners from private sector and maternal and child health services.
Develop Action Plan
In partnership with UNICEF, the action plan was developed together with all stakeholders including health services (hospitals and maternity clinic), NGOs, PKK and private sectors. Started with building common understanding about the birth registration issues and idea on public and private sectors participation in responding issues. On the same occasion, to identify among them in which are willing to participate in the program.
Making the Law/Regulation
In this stage, with supported by UNICEF and Surakarta Government Legal Division, regulations were drafted to support impelementation of this program. There were some regulations issued, i.e. the Mayor Decree On Incentive Card Child, the Mayor’s Decision Letter on Birth Registration Team, the MOU / MOA on KIA partners, Online System at Hospitals/maternity clinic.
Testing, Implementation and Evaluation the Program
All the initiatives started with testing before fully implemented in all communities.
Improving Birth Registration System and Services through establishing Online and Relation System with basic service providers, Mobile and Outreach Service
The first initiative was outreach services in partnership with PKK started in 2004 and tested in several months then fully implemented for all villages until now. While the online and relation system with 23 health providers and 51 village Offices, Religious Court and 5 Office of Religious Affairs have been started in 2012 and also fully implemented in 2013 In 2015 the online system is expanded in collaboration with 12 Churches.
Utilization of Information Technology
In 2015, an application to asisst the services has been developed, where all civil registration services can be obtained through one door service. The application called Information Management System on Admission Management Population Administration (SIMP3AK) equipped with facilities sms gateway that serves to give information document publishing status, and smardcard barcode reading device for reading the Electronic Identity Card, so the applicants only submit Electronic ID Card for their NIK identified in the application system. This application is support application that integrated with the latest version (version 5.7) of Population Administration Information System (SIAK)
KIA (Child Incentive Card)
In December 2009, KIA was introduced and tested in Banjarsari sub district After six months, the number of parents who want to make a birth certificate for their children increased. One of the reason was because KIA.
The number of partners has also increased. Started with 11 partners at the beginning, increased to 31. Subsequent developments, in 2013 the number of partner businesses is 45 and 51 in 2015.
Sources of funding can be explained as follows:
1. Surakarta City budget. Total funds each year varies. In 2013 the funds is IDR 230 Millions ; in 2014 increased up to IDR 800 Million and the 2015 and 2016 increased to IDR 1 billion. Information technology Relation System of Birth Registration and KIA facilitated the central government of the state budget, and started 2016 All card KIA provided by the central government of the state budget. Including most printers KIA, along with the ink or ribbon.
2. Suport funding from UNICEF and other partners such as PUSKAPA UI. Starting 2016 the source of funds merely from Government Surakarta City budget and community participation in Surakarta.
3. The private sectors, manifested in the form of incentives for children and support activities.
4. Health providers in the form of auxiliary equipment setup and Human Resources for the program online.
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7. Who were the stakeholders involved in the design of the initiative and in its implementation?
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The stakeholders/partners that involved in the initiative are:
I. Government Offices:
1) The Ministry of home affairs to facilititate the regulation and also to support all activities in Application Systems Information Administration (SIAK)
2) Development Planning Agency to support and faciliate the coordination in planning and budgeting.
3) Public Welfare, Women Empowerment, Child Protection and Family Planning, to support and facilitate children empowerment and participation in the program
5) Social Affair Office to coordinate mapping data of vulnerable children who have no birth certificate and support the outreach service for those children.
6) Education, Youth and Sports, cooperation in awareness raising and outreach services through school.
7) Health Office, validation data of poor children who need health program and services.
9) Cooperation Division, preparation of MOU and MOA.
10) 5 Sub district Office and 51 Villages in providing public services including civil registration and population documenst.
11) Religion Courts, cooperation in data entry of divorce registration data, and istbat nikah.
12) The religious affairs office, to collect the data of muslim marital status and also the mass wedding.
11 NGOs, provide support on awareness raising at community and children group, support the obtaining birth registration for certain group of children such as poor children and children born out of wedlock and from sexual abuse; children in conflict the law, street children, children with HIV/AIDS; children with disablity, children living in child care institution
ICommunity Based Organization: PKK at City level and 51 villages provide support community in obtaining birth certificate and KIA.
IV. Health service providers (9 Hospitals, 8 Matertinity Clinics, 6 Midwifes) support in implementing online services .
V. 51 private sectors, support and facilitate KIA program implementation.
VI. Universities, provide support for study, monitoring and evaluation:
1) Sebelas Maret University
2) Semarang state University.
3) Indonesia University
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8. What were the most successful outputs and why was the initiative effective?
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This output innovation is relevant with its initiative and role in developing SDGs, particularly Goal 16. Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels. Including but not limited to:
1) The increasing of birth certificate coverage for children age 0 – 18 years from 59.33 % in 2004 and 95.91% in 2017. It means the increasing is 61.3%. While children aged 0-1 years who have birth certificates has reached 100%.
2) KIA is the reward for children who have birth certificate. Beside functioned as Identity Card, the KIA also can be used as discount card at 51 commercial goods and services. Until January 2017, there are 68.733 out of 158.046 (43.49%) children have the KIA.
3) The service which is getting faster, more precise and participative. Particularly one day service in the agency and mobile service, where we can get service in the afternoon after office hour from 4.00pm to 8.00pm and in Sunday morning and Sonjo Warga event. This provides an opportunity for working citizens who are busy on business hours can utilize the service in the afternoon and the weekend.
4) An increase of public participation in supporting promotion and fulfillment of child rights. Currently there are 51 KIA partners, 23 health services institutions, government agencies, 3 universities and 11 NGOs
5) This program supports the efforts of Surakarta towards Child Friendly City (Kota Layak Anak/KLA) since 2009. KLA is a child rights based development system in the city that integrates the administrative and the commitment of government resources, public and business are thoroughly planned and ongoing programs and activities in the fulfillment of child rights. Whereas the first indicator of KLA is coverage of birth certificate. Currently Surakarta is ranked Nindya as the highest rank in Indonesia.
6) Increasing accessibility and quality of services by using information technology. Started with vital statistic, digital archive and relation application, now SIAK V 5.7 is integrated. Since 2016 direct online registration and service through integrated service application system.
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9. What were the main obstacles encountered and how were they overcome?
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The obstacles towards Universal Birth Registration and KIA program:
• Online registration system is not yet installed in all community health centers to facilitate registration at birth.
• Inability to capture movement of the population creating discrepancy on the population database
• Lack of mapping and monitoring system of unregistered children in particularly vulnerable children including children from parents with no legal identity
• Optimizing of KIA utilization and the low coverage of KIA especially for children from vulnerable group. This is because the limited number of business partners with the kind of service that is easily accessible and in accordance with the needs of children, especially vulnerable children.
To overcomes the above obstacles and challenges the Civil Registration Office will continue working with other Government Stakholders and partners to:
• Achieving universal birth registration for children 0-5 by establishing online registration system in all community health centers.
• Conduct comprehensive mapping involving PKK, Village Offices, Social Affair and NGOs who working for vulnerable children. Unregistered children need to be mapped to determine priority zones for registration services and therefore coordination with those parties needs to be reinforced to register all children.
• Amend the regulation to stipulate birth registration should be free of charge for all ages including for the late registration and to address the issue of undregistered children who have legal identity as Surakarta’s citizenship but already move outside the city without notice.
• Creating social network such as Facebook and Twitter, socialization in a website and youtube to disseminate information about Birth Registration Program including KIA
• Strengthening online registration through website and Whatsapp, pick up through mobile service and at school.
• Continuing working with Health, Education and Social Affair on exploring the integration of KIA with basic services for children such as health insurance and services, scholarship or education insurance, psychosocial support activities
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