Tasareeh (eway leave clearance system)
Information and EGovernment Authrotiy

A. Problem Analysis

 1. What was the problem before the implementation of the initiative?
Over time the kingdom has taken various initiative and unique implementation in automation and standardization of various process to promote e-Culture and encourage government and business to utilize e-service and online processes for faster and transparent operations. With the evolution of GIS (Geographic Information System) technology and the realization of its prominent role to support Government Services, the kingdom has successfully implemented Bahrain Spatial Data Infrastructure (BSDI) since 2005 The various National approval processes for development & maintenance of infrastructure projects on public properties in Bahrain was guided by a set of governmental policies and procedures which were managed manually. The manual process has resulted in various draw back and issues and had several bottle necks in terms of providing timely and quality services with high level of confidence. The manual process involved huge amount of manual paper work including the approval certification from various stakeholders, Maps, Proposed project design and other supporting documents. Sensible and accurate infrastructure development approvals requires a unified decision making by various stakeholders involved in the approval process. In the manual scenario, there was duplication of efforts and isolation in decision making on approvals by various stake holders. In the process many Permit (Tasareeh) documents gets misplaced and lost during approval process as they were manually transmitted from one stakeholder to another. This has resulted in indefinite time ranging between 3 months to 2 years approximately for the approval of a Permit request. Also there was lack of up-to-date and accurate supporting information required for the approval of any Infrastructural Works.. So the confidence level of the authorities approving the Infrastructure development was quite low and often erroneous. Another important issue which was haunting the stakeholders was that there was no standard approval processes among stakeholder communities. So better harmonize the delivery of services, the various approving authorities arrived at a unanimous decision to automate the approval processes. Various approval processes including but not limited to Wayleave, GSN, Planning Permission, Ministerial Permission & Trail Holes were included in the Tasareeh initiative. The current scope of award submission only includes E-Wayleave Clearance System initiated in 2011. It is one of the unique implementation of its kind in automation and standardization of the Wayleave approval process integrated within a GIS framework (BSDI), promoting e-Culture and encouraging government & business to utilize e-Service and online processes for faster and transparent operations. The objective of the project is to get rid of the drawbacks in the current system and make the approval process faster and transparent and increase the confidence level on approval through accurate verification. E-Wayleave application is a web based solution through which stakeholders can manage their Wayleave allowing them to create, search, comment, track, edit, print and approve Wayleave. The application is tightly integrated with a GIS Viewer through which the users can review the Projects spatially on Bahrain base map. The viewer also allows the users to overlay various utility and infrastructure network along with the project/Wayleave details to support their approvals and recommendations.

B. Strategic Approach

 2. What was the solution?
E-Wayleave Clearance System initiated in 2011. It is one of the unique implementation of its kind in automation and standardization of the Wayleave approval process integrated within a GIS framework (BSDI), promoting e-Culture and encouraging government & business to utilize e-Service and online processes for faster and transparent operations.

 3. How did the initiative solve the problem and improve people’s lives?
Within the broader Tasareeh initiative, it was ‘Central Planning Office (CPO)’ of Ministry of Works who actually came up with the idea of an E-Wayleave system within the framework of Bahrain 2030 vision; to support Highest Standard of Living for Citizens through Comprehensive, Secure, Accurate and Timely Information and Services. In the manual process, the ‘Wayleave Request’ was circulated to all stakeholders through an inter-ministry circulatory procedure managed and operated by CPO.. The project actually brings in almost 15 stakeholders both Government and Public companies to join hands in development of an innovative solution for the Wayleave approval process in the kingdom of Bahrain. GIS Directorate, IGA being the GIS hub of Bahrain had been entrusted with the responsibility of development and implementation of the system. The GIS Directorate, caters and supports the increasing need of Geographic Information System in the Kingdom. The role of the Directorate is to develop, drive and support various geospatial initiatives catering to the GIS needs of the service sectors and maintaining the National Geospatial Database. The current project is strategically aligned to this initiative. Bahrain 2030 vision “To develop world-class infrastructure links to Bahrain Global Economy.” has been answered by GIS Directorate, IGA by implementing the National Spatial Data Infrastructure (NSDI) at the national level, for the Kingdom of Bahrain. Bahrain Spatial Data Infrastructure (BSDI) portal is the manifestation of the NSDI initiative to serve Government Organization, Private Sectors and Academic Institutions of the country to foster the creation of wealth, innovation and economic value. The current e-Wayleave Clearance System has been developed as part of NSDI for Bahrain and therefore lines up itself with the Bahrain 2030 vision. The initiative delivers a reengineered automated transparent system. Based on the effectiveness and online sharing of geospatial information, the system users are presented with a simple user friendly and flexible platform with up to date and accurate spatial information from multiple stakeholders for accurate, reliable and efficient decision making for their business processes and thus aligning the project towards the Bahrain 2030 vision initiative of “The Government Sector to become more productive and accountable for delivering quality services”. The e-Wayleave Clearance System developed brings various stakeholders involved in the clearance process in a unified framework where various government agencies can work in parallel on National Development Goals thereby achieving IGA’s vision of providing Highest Standard of Living for Citizens through Comprehensive, Secure, Accurate and Timely Information and Services. The Tasareeh system provides a Central Delivery Portal with an Intelligent Map interface with defined process makes the user much more comfortable and effective within their business domain. Support for real time spatial data online with other essential stake holders information made decision-makers analyze and predict situation much more accurately which in turn increases the confidence level of their approval. Not only this, the system has been able to considerably reduce the approval time for a Wayleave Request and thereby reducing the overhead cost. It also allowed the stakeholders to monitor individual Wayleave within and outside its approval lifecycle. By setting up a response schedule (5 days) within the online approval process, E-Wayleave system has increased the accountability of the stakeholders. It also propagates a clean and green environment by minimizing paper work. No only this, the E-Wayleave system has standardized the request and approval process across the stakeholder community. In short the e-Wayleave System has brought external agencies to plan properly and put flexible slots to work parallel with Government Agency on the National development Goals.

C. Execution and Implementation

 4. In which ways is the initiative creative and innovative?
In no more than 200 words, illustrate what makes the initiative unique and how it addressed the problem in new and different ways. List the creative and innovative approaches that allowed for its success. The main purpose of the Tasareeh initiative is to automate the various approval processes through development of an online system, to get rid of the drawbacks in the manual system and make the approval process faster and transparent and increase the confidence level on approval through accurate verification. Rather than just developing an online system, the innovation lies in the fact that the permit system has been integrated within a GIS environment within the broader framework of BSDI. This has made up-to-date spatial infrastructure data owned by various Ministries, Private and Public organization available to stakeholder community. Stakeholders can now refer to these spatial data while planning and designing a project, even before they raise a request for development approval. This has resulted in reducing the risk of getting a request being rejected very early. Impact of major risk can be monitored easily and issues can be mitigated with alternate plans. Not only this, the approving stakeholders can refer to the spatial data from other stakeholders in a common platform at all stages of the approval cycle making the entire Approval Process much more organized and efficient with high approval confidence.

 5. Who implemented the initiative and what is the size of the population affected by this initiative?
The Tasareeh initiative has been conceptualized by CPO, MOW but actually been implemented by Information & eGovernment Authority, Kingdom of Bahrain with support from all the Government & Public Stakeholders involved in the approval of the Infrastructural Permits. As mentioned the e-Wayleave clearance system is tightly integrated in a GIS framework and hence the GIS Directorate, IGA being the GIS hub of Bahrain had been entrusted with the responsibility of development and implementation of the system. The GIS Directorate, caters and supports the increasing need of Geographic Information System in the Kingdom. The role of the Directorate is to develop, drive and support various geospatial initiatives catering to the GIS needs of the service sectors and maintaining the National Geospatial Database. The current project is strategically aligned to this initiative. The implementation of the initiative has both direct & indirect influence on the society at large. While the Government and Public entities involved in the Infrastructure Permit approvals are the Direct beneficiaries; all segment of the society including residents, investors and road users indirectly benefit from the Government providing faster essential utility and infrastructure services aided by the Tasareeh implementation
 6. How was the strategy implemented and what resources were mobilized?
The presented implementation strategy depicted below reflects only the eWayLeave Clearance System within the broader Tasareeh initiative. PLANNING: Feb 2011 In this phase, the main priority was to understand the manual wayleave clearance process and to standardize the different workflow procedures for each stakeholder. Therefore intensive meetings were held where participating stakeholders briefed their wayleave approval process and stated their specific requirements in conjunction to the broader e-Wayleave framework. Through weekly meetings the charter for the E-Wayleave Clearing project has been drafted. Also the stakeholders were made aware of the benefits and efficiency the E-Wayleave system will bring. The aim was to establish a collaborative environment of various Government and public stakeholders working towards a common goal of making the government sector more productive and accountable in delivering shared government services. Implementation scale, deployment dependencies, readiness of users, associated deployment risks, scheduling and resource availability was examined. Also during this phase a detailed pilot approach, identification of appropriate participants, identification of plan the pilot environment was developed PILOTING: March 2011-Sept 2011 Here the focus was on the high-level integration and interoperability of the Prime Stakeholders in the e-Wayleave process workflow and in enhancing the decision-making capability of the stakeholders by integrating it with GIS technology. It allowed the implementation to validate its approach for full application deployment to uncover operability issues associated with production-like condition and to provide an opportunity to address these issues before full application roll out. Also lot of capacity building programs were carried out to make the user familiar with Geographic Information System and its use in decision making and approval processes. SCALING: Sept 2011 –Oct 2013 In this phase, the service was extended to all stakeholders identified for the E-WayLeave clearance process with a focus on to enhance the user experience and increase accountability. Due to the huge increase in number of users to the portal, the infrastructure has also been scaled to maintain the sustainability of the Wayleave services and support the integration with the different technologies adopted by the stakeholders. After the deployment during this phase both the manual and online system were operational for 1 year following which the manual process was phased out and entire process of way leave approval went online. MONITORING: Nov 2013 – Oct 2015 In this phase, the prime focus was to monitor the performance of the implemented system and enhance user experience. With users having something in hand to work with, it was easier for them to visualize many features which were not initially considered in the original plan or were omitted for different reason. REFINEMENT & ENHANCEMENTS: Nov 2015 - Present This phase aimed at further improving the efficiencies of the stakeholders not just in Way Leave approval but also in the entire end-to-end Way Leave process and to enhance User satisfaction in terms of more robust process and easy to use interfaces. Activities in this phase include the following. - Reengineering stakeholder’s internal workflow to increase wayleave efficiency and enhance user experience - Include Ministerial Permission & Road Crossing Certificate Approval workflows - Include Municipalities and General Directorate of Traffic (GDT) Approval and Payment processes. - Enhance overall user experience in the WL system through UI redesigning using state of art technology - Technology migration to the best solutions to industry based practice. - Design & Develop Key Performance Indicators in the WL Approval Process - Design & Develop Reporting & Dashboard Modules for Manage & Monitoring the Process. - Add the External Stakeholders (Private Entities) to the wayleave process. - Incorporate additional spatial data layers to support and increase the confidence level of approval.

 7. Who were the stakeholders involved in the design of the initiative and in its implementation?
The e-Wayleave system is a mixture of G2G & G2B. The System has in fact made the Government to Government data transmission and services more accountable, flexible and standardized which in turn had tremendously increased the decision making capabilities of the organizations thus improving the equilibrium of governance by Bahrain Government Organizations The main stakeholders with their role in the project is given below o Ministry of Works, Kingdom of Bahrain (MOW) – The Central Planning Office (CPO), MOW has been responsible for leading the initiative and has been the prime stakeholder in designing and rolling out the initiative. They are also responsible for administering the Wayleave approval process. The other directorates within MOW particularly the Roads Directorate (RPRD & RPMD) and Sanitary Directorate (SEPPD, TSE) also participate in the Wayleave process either as Wayleave Requestor or Approval entity. o Information & eGovernment Authority (IGA) – The GIS Directorate, IGA had been entrusted with the responsibility of designing, development and implementation of the eWayleave system within BSDI framework. The entity provides the base-map data and manages BSDI implementation which provides a platform to share geospatial data by all participating stakeholders. IGA provides the technology innovations. The following stakeholders participate in the process as End users, either by publishing or approving Wayleave request and sharing spatial data and information over BSDI to support the overall process. o Electricity & Water Authority, Kingdom of Bahrain – The Electricity & Water Transmission and Distribution directorates (EDD, ETD, WDD, WTD, PSDE, PSDW) of EWA o Telecommunication Regulatory Authority, Kingdom of Bahrain (TRA) – BATELCO & Bahrain Interchange Exchange through TRA o Ministry of Municipality & Urban Development o Tatweer Petroleum, Bahrain o Bahrain Petroleum Company

 8. What were the most successful outputs and why was the initiative effective?
i. Improvement of Wayleave Lifecycle Online transaction made the Wayleave approval process an easier experience for the stakeholders. In the earlier manual process, an annual average of 7,068 wayleave requests were created in 2011-2013 as it involved a lot of paper work, while with the e-wayleave system the annual average for 2014-2016 was 11,536 wayleave requests with 80% approval rate. In the developed online System, the Wayleave Request is delivered to concerned Stakeholder instantaneously thereby considerably reducing the Wayleave Approval Cycle Time. The current developed online system has totally eliminated the issue of lost Wayleave. From weeks and if not months in the manual process, Wayleave now gets approved within 5 days provided it satisfies all requirements in the E-Wayleave System. Making the Wayleave request and approval process available through a web application, has helped the process go near paperless, creating a clean and green environment. ii. Cost Efficiency With the automatic E-Wayleave clearance system, the stakeholders not only are saving hugely on resource cost but also on logistics and contingencies involved in the entire Wayleave Approval Lifecycle. It also provides tools which allow various stakeholders to know each other’s project plans in a same location resulting in sharing the execution cost which in turn provides effective cost saving for government. Since the entire deployment has been taken care by IGA through the already implemented spatial data infrastructure, it has tremendously decreased the cost of technology ownership of the External Stakeholders. iii. Government Service Efficiency The reduction in time for Wayleave approval process has resulted in timeliness of service delivery by government authorities, so is Stakeholder’s accountability. With the new system in place, there is a marked Transparency in the Wayleave lifecycle resulting in tremendous improvement in the efficiency of Ministries, Public and Private Organizations in serving the citizens in the Kingdom of Bahrain. iv. Improvement of Wayleave approval confidence The Current system integrated with Bahrain Spatial Data Infrastructure providing all spatial information within the application interface itself has greatly improved the approval confidence. v. Process standardization Business process work flows have been re-engineered where few un-useful procedures have been dropped from the process and some functions have been added to speed up the workflow. This has also led to process standardization of Wayleave Request & Approval across Stakeholder Community. In addition, customized internal workflows with auto distribution of wayleaves were implemented to increase the time efficiency of wayleave approval.

 9. What were the main obstacles encountered and how were they overcome?
Several challenges had to be overcome before the system could be successfully implemented and made operational. I. At the beginning, each Stakeholder had their own policies and internal workflows for the Wayleave Approval. Striking the right balance between the process generalization and stakeholder specificity posed a huge challenge. A Single Point of Contact for each Stakeholder was designated and he was involved in the project continuously to ensure that the design met the requirements of all the departments at a very early stage. II. The existing infrastructure was not sufficient to handle the hugely increasing number of users with the same quality of service. This challenge was overcome through thorough system design and upgrading and enhancing the existing infrastructure to handle additional and data volume for the next 20 years. III. Various engineering design standards integration with Online GIS environment was a challenge posed which was sorted out by innovating the open standards compliant GIS infrastructure. IV. Since there were many stakeholders involved in the project, the Data inconsistency and coordinate system mismatch of the data from various Stakeholders posed a threat to the system. It was mitigated through development of data standardized documents and implementing the same for each stakeholder. V. Transition from the Manual System to the E-Wayleave System was in fact a challenge. After much brainstorming with the stakeholders it was decided that both processes would operate parallel for one month after which the manual system will fade out and give way to the full-fledged E-Wayleave System VI. Migration from the old e-wayleave system to the latest version was also challenging, due to huge technical transformations and high risk to wayleaves which are still in the approval cycle. An extensive Migration plan was tested and successfully implemented to transition to the latest version of the system.

D. Impact and Sustainability

 10. What were the key benefits resulting from this initiative?
Within the broader Tasareeh initiative, the E-Wayleave Clearing System provides a fully interactive environment offering dynamic transactional capabilities and in the process has significantly improved the Way-leave approval lifecycle replacing a slow and cumbersome paper based system. In the newly designed system, Way-leaves get approved within 5 to 10 workingdays compared to months in the old manual system and in fact significantly simplified and speed up the regulatory process for all infrastructure public agencies projects that involves excavation length more than 50 meters. All stakeholders have whole heartedly welcomed the initiative and presently reaping benefits as online transaction made the Wayleave approval process an easier experience for the stakeholders. The benefits gained by the public agencies are translated forward to private contractors working for these public agencies. This is quite evident from the fact as commented by Electricity and Water Authority (EWA) in the role of the E-wayleave system to speed up the Electricity connection service. The system has thus fostered the creation of wealth, innovation and economic value for the kingdom as a whole. The E-Wayleave application is tightly integrated with BSDI which provides the infrastructure facilitating and co-coordinating the exchange and sharing of spatial data among the stakeholder. Enabling stakeholder organization with spatial information to perform their business objectives more efficiently and effectively has increased the productivity levels of the organization. In short the E-Wayleave system has benefitted government service delivery by creating a leading example of innovative practice in service delivery through use of geospatial data. In moving from a manual to automated clearance system, right from the very beginning of development, the existing business process workflows were studied thoroughly with emphasis on how much of it could be retained within the scope of the new automated E-WayLeave clearance system. Accordingly, organizational business process work flows have been re-engineered to speed up the workflow. Auto distribution of requests externally and internally within entities has also been implemented based on various criteria. This has significantly streamlined the Wayleave process resulting in huge savings in resource cost, logistics and contingencies in the entire Wayleave Approval Lifecycle. The System supports additional functionality of reducing risk by providing proper information at all stages of the life cycle of the Wayleave. A simple user friendly environment with defined process makes the user much more comfortable and effective within their business domain. Support for real time data online with other essential stakeholder’s information made decision-makers analyze and predict situation much more accurately which in turn increases the confidence level of their approval thus improving the equilibrium of governance by Bahrain Government Organizations. The System has in fact made Government-to-Government data transmission and services more accountable, flexible and standardized. In short the e-WayLeave System has brought external agencies to plan properly and put flexible slots to work parallel with Government Agency on the National Infrastructure Development Goals.

 11. Did the initiative improve integrity and/or accountability in public service? (If applicable)
The system users are presented with a simple user friendly and flexible platform with up-to-data and accurate spatial information from multiple stakeholders for accurate, reliable and efficient decision making for their business processes and thus allowing “The Government Sector to become more productive and accountable for delivering quality services”. The E-WayLeave Clearance System developed brings various stakeholders involved in the clearance process in a unified framework where various government agencies can work in parallel on National Development Goals thereby providing “Highest Standard of Living for Citizens through Comprehensive, Secure, Accurate and Timely Information and Services.” The reduction in time for Wayleave approval process has resulted in timeliness of service delivery by government authorities, so is Stakeholder’s accountability. With the new system in place, there is a marked Transparency in the Wayleave lifecycle resulting in tremendous improvement in the efficiency of Ministries, Public and Private Organizations in serving the citizens in the Kingdom of Bahrain. The impact of the implementation has been measured through statistical analysis of the wayleaves created and approved within a time frame, comparing with the figures pre implementation. If has been found that there has been a substantial increase in number of wayleaves created and approved within the desired time frame. In 2016 85% of the submitted Wayleave requests has been approved out of which 77% has been approved within expected deadline Also with GIS integration the level of confidence in approval has drastically improved which has resulted in significantly less number of issues during onsite works.

 12. Were special measures put in place to ensure that the initiative benefits women and girls and improves the situation of the poorest and most vulnerable? (If applicable)
Not applicable

Contact Information

Institution Name:   Information and EGovernment Authrotiy
Institution Type:   Public Authority  
Contact Person:   Manar AlKhalifa
Title:   Director of GIS  
Telephone/ Fax:   0097338889031
Institution's / Project's Website:  
E-mail:   alseesir@iga.gov.bh  
Address:  
Postal Code:  
City:  
State/Province:  
Country:  

          Go Back

Print friendly Page
video porno.. brasileiros xxx xhamster