Transforming Public Service Delivery through Human-Centered Design and Collaborative Governance

Events

Start Date/Time:

Wednesday, March 29, 2023 1:15 PM

End Date/Time:

Wednesday, March 29, 2023 2:30 PM

Recurring Event:

One time event

Importance:

Normal Priority

Registration Type:

Description:

Transforming Public Service Delivery through Human-Centered Design and Collaborative Governance

Wednesday, 29 March 2023, 1.15 pm – 2.30 pm | Conference Room 9, United Nations Headquarters

The Side Event will focus on transforming public service delivery through a human-centered design and collaborative governance. It will showcase the innovative practice of the ASAN Service Centers and the ASAN Public Service Assessment Frameworks of the Republic of Azerbaijan. The objective of ASAN is to ensure that public services are delivered in a uniformed and coordinated manner across Azerbaijan. “ASAN service” centers are designed to guarantee citizens’ satisfaction and to enhance the quality of the relationship between public servants and citizens. The Side Event will include presentations and a panel discussion.

Presentations
• ASAN Presentation: (final ppt asan cepa-revised-22.03.2023.pptx)

Contact information:

For Substantive Matters:

Adriana Alberti, Chief,

PMCDU, DPIDG/UN DESA,
Email: alberti@un.org

Ms. Cristina Rodriguez-Acosta Interregional Advisor,

PMCDU, DPIDG, UN DESA
Email: Cristina.rodriguezacosta@un.org

For Administrative Matters:

Mr. Gregory McGann, Staff Assistant,

PMCDU, DPIDG, UN DESA
Email: gregory.mcgann@un.org

Owned by Adriana Alberti On Tuesday, March 28, 2023

Disclaimer for Fraudulent Conference Invitations: Note that fraudulent emails are currently being circulated, inviting individuals or groups to UN conferences in London, United Kingdom or similar conferences. Please be aware that the United Nations is NOT involved in the arrangement of such conferences, and the use of the name of the UN, DESA, DPIDG or UNPAN in this instance is not authorized. Accordingly, we suggest that you do not respond to suspicious emails or take any further action in relation to such invitations. For more information, please visit the United Nations Fraud Alert website.

Calendar