Developing institutional capacities in digital transformation for a more inclusive and equitable rec
Start Date/Time:
Monday, December 14, 2020 8:00 AM
End Date/Time:
Tuesday, December 15, 2020 12:00 PM
Recurring Event:
One time event
Normal Priority
Registration Type:


In addition to unleashing unfathomable opportunities for sustainable development, the digital age has also highlighted the vitality of digital solutions allowing societies to function and businesses to continue in the times of COIVD-19 pandemic.  Online services and remote working arrangements were among the few of the measures addressing the isolation, keeping people informed and engaged during the COVID-19 response and recovery.  
The role of digital government in responding to the pandemic and enabling a more effective recovery has been instrumental in the context of resilient and sustainable development. Digital opportunities, however, come with inherent risks related to digital transformation, stressing the need to address emerging capacity requirements and challenges for digital public policies. Unleashing capacities and strengthening the resilience while mitigating the risks is not only the sole responsibility of governments. It requires the engagement of all stakeholders working as platform and the adoption of more holistic, inclusive approaches that bring together existing initiatives, United Nations entities, regional and sub-regional bodies and other relevant stakeholders that promote digital capacity-building to improve support for Governments and other stakeholders.
This virtual capacity building webinar aims to strengthen public institutional capacities in public policymaking for digital transformation in support of 2030 Agenda for sustainable development. It aims to strengthen the digital capacity of countries, especially the developing countries, and in particular the capacity of the LDCs, SIDS, LLDCs, and countries with transition economics, to participate in, and benefit from, the growing opportunities of digitalization while mitigating the risks. 
The webinar will bring together a network of relevant government officials (CIOs or equivalents), and experts and decision-makers from private sector, civil society, academia in relevant digital fields, including digital government, digital economy, cybersecurity, science and technology and innovation (STI). 
Participants will invite to share lessons learned, including both success and failure, in address emerging requirements and challenges for policy and decision-making in regard of digital transformation and to reflect on partnerships and digital governance capacity to accelerate recovery and to build a more resilient infrastructure and inclusive service delivery. 
How to improve and strengthen the 2022 United Nations E-Government Survey will also be discussed during the webinar.


Please click here to register 



Session 1: Digital Transformation during COVID-19 in public institutions Password: f16?^Jsl
Session 2: Measuring national and local online public services provision Password: f16?^Jsl
Session 3: Designing digital transformation for inclusion Password: 7Vi+rJLc
Session 4: Post-COVID: The New "Digital" Normal  Password: 7Vi+rJLc


Supporting Documents

Concept Note

Profile of Speakers and Moderators

Final Report


Draft Agenda (Day 1)


Time (EDT) Monday, 14 December 2020
08:00 - 08:10

Opening Session

Welcome Remarks: Mr. Elliott Harris, Assistant Secretary General for Economic Development, Chief Economist [Bio]


Moderator: Arpine Korekyan [Bio]

 08:10 - 10:00


Session 1: Digital Transformation during COVID-19 in public institutions


Moderator: Arpine Korekyan [Bio]


Short presentation by Vincenzo Aquaro, Chief of Digital Government Branch, DPIDG [Bio] [Presentation]

Analytical findings in 2020 UN E-Government Survey and the Compendium 



 1. Louis Meuleman, CEPA Member [Bio] [Presentation]

 2. Africa: Mauritius

• Mr. R. Hawabhay, Chief Technical Officer at the Ministry of information Technology, Communication and Innovation of Mauritius [Bio] [Presentation]

3. Asia (Singapore; Bangladesh; Kazakhstan)

• Ms. Karen Kee,  Government Technology Agency, Singapore [Bio] [Presentation]

• Mr. Anir Chowdhoury, PMO, a2i, Bangladesh [Bio]

• Ms Nazgul Bazhayeva, Director of Digital Transformation, MDDIA, Kazakhstan [Bio] [Presentation]

 4. Europe (Estonia)

• Ms Nele Leosk, Digital Ambassador, MoFA, Estonia [Bio]

  5. GRULAC (Uruguay)

• Mr. Hebert Paguas, Executive Director, AGESIC, Uruguay [Bio]


Open Discussion (30 minutes)


10:00 - 10:15

Virtual Coffee Break

10:15 - 11:30

Session 2: Measuring national and local online public services provision


Moderator: Deniz Susar [Bio]



  1. Ms. Arpine Korekyan, Governance and Public Administration Officer, DGB, DPIDG, UN DESA [Bio] [Presentation]
  2. Mr. Dimitrios Sarantis, Senior Academic Fellow, United Nations University (UNU-EGOV), Portugal [Bio] [Presentation]
  3. Prof. Liu Mixia, Associate Professor, E-Government Research Center, China National Academy of Governance (CNAG) [Bio] [Presentation]
  4. Mr. Dustin Haisler, Chief Information Officer, eRepublic's Center for Digital Government, USA [Bio] [Presentation]
  5. Dr. Alexandre Barbosa, Head of the Regional Center for Studies on the Development of Information Society,, Brazil [Bio] [Presentation]

Open Discussion


Draft Agenda (Day 2)


Time (EDT) Tuesday, 15 December 2020
08:00 - 09:30


Session 3: Designing Digital Transformation for Inclusion
(ensuring digital inclusion of women, youth and marginalized communities)


Moderator: Wai Min Kwok, Senior Governance and Public Administration Officer, Division for Public Institutions and Digital Government, UN DESA [Bio



  1. Mr. David Le Blanc, Chief, Institutions for Sustainable Development Goals Branch, Division for Public Institution and Digital Government, UN DESA [Bio] [Presentation]
  2. Ms. Paula Martins, Policy Advocacy Lead, Association for Progressive Communications [Bio] [Presentation]
  3. Dr. Dawit Bekele, Regional Vice President (Africa), Internet Society (tbc) [Bio] [Presentation]
  4. Ms. Sinead Bovell, Futurist, WAYE Founder [Bio] [Statement]
  5. John O'Toole, Inter-Regional Adviser, Division for Inclusive Social Development (DISD), UN DESA [Bio] [Presentation]

Open Discussion


09:30 - 10:00

Virtual Coffee Break
10:00 - 11:10


Session 4: Post-COVID: The New “Digital” Normal


Moderator: Vincenzo Aquaro [Bio]


Panelists (8 min each)

  1. Ms. Samia Melhem (World Bank) [Bio]
  2. Ms. Minerva Novero (UNDP) TBC [Bio] [Presentation]
  3. Mr. Siope Vakataki Ofa (ESCAP/IDD) [Bio]
  4. Nibal Idlebi (ESCWA) [Bio] [Presentation]
  5. Mr. Emanuele Baldacci (EC- DG DIGIT, Digital Services Directorate) [Bio] [Presentation]

Open Discussion




Closing Session

‚óŹ Mr. Juwang Zhu, Director, DPIDG –Recommendations and the way forward



*This webinar is a follow-up to the recommendations made during the Expert Group Meeting “Addressing Emerging Requirements and Challenges for Policy and Decision-Making in Digital Transformation in Developing Countries” convened by UN DESA/DPIDG in December 2019. 


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Owned by Yusuf Eren On Tuesday, December 1, 2020