Current Projects
Brief Description: The Least Developed Countries (LDCs) face multiple development challenges with limited resources, capacities and access to technologies. E-government can be leveraged to support the implementation of the Sustainable Development Goals (SDGs) and Targets (UN General Assembly, 2030 Agenda for Sustainable Development. A/RES/70/1. . ). It is, therefore, critical that LDCs have the technical know-how to take advantage of this opportunity. Therefore, there is a need for knowledge transfer through development assistance, smart investments in information communications technology (ICT) infrastructure as well as flexible and effective use of e-government to bring about substantial returns on investment supporting the sustainable development agenda. Under the right conditions, such efforts will in turn deliver multiple benefits such as better access to essential services, including for the poorest and most disadvantaged groups. It can create savings by streamlining and simplifying government processes as well as enhance accountability and transparency.

In order to steadily build capacity in the area of e-government and identify areas of strength and weaknesses, LDCs need to measure their degree of e-government development. This requires using not just supply-side metrics but also demand-side metrics, such as the impact, usage and user satisfaction of online services in supporting the SDGs.

The objective of the Project 1617B is to support decision making to support the sustainable development agenda by building institutional capacity to collect analyse and use data on e-government. It is structured around two expected accomplishments, namely: (i.) to improve institutional capacity in target countries to collect, use and publish relevant e-government data and compile indicators for analysis, monitoring and evaluation of progress in e-government; and (ii) to strengthen institutional capacity, frameworks and approaches in target countries to implement e-government policies and strategies in support of selected SDGs and Targets and related decision-making based on data. Recipient countries will also be encouraged to participate and present their digital strategy and e-government initiatives in the annual review process of the SDGs through the United Nations High-Level Political Forum (HLPF), as well as to feature their e-government tools to support specific SDGs and Targets through the Technology Facilitation Mechanism (TFM).

Objective/Purpose of Project: The overall objective of the project is to strengthen capacity of public sector institutions in selected least developed countries, in developing evidence- and data-based e-government policies to support the Sustainable Development Goals (SDGs).

Key Accomplishments: The expected accomplishement for the project are i) Improved institutional capacity in target countries to collect, analyse and publish e-government data and related sectoral data and ii) Strengthened institutional capacity in target countries to implement evidence-based government policies and strategies, in support of selected SDGs and Targets.

Cooperation Partners: International Telecommunication Union (ITU), United Nations Economic Commission for Africa (UNECA), UN Economic and Social Commission for Asia and the Pacific (UNESCAP), United Nations Office of the High Representative for the Least Developed Countries, Landlocked Developing Countries and Small Island Developing States (UN OHRLLS), UN Development Programme (UNDP) country offices, and the Partnership on Measuring ICT for Development .

Time Frame: January 2017 – December 2019
Funding: Development Account (DA)
Proposed Budget:
Division: DPADM
Focus Countries: Bangladesh
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Main Expectations: The project aims to strengthen capacities of the public sector in LDCs to deliver quality services equitably. This will be achieved through training, as well as sharing of knowledge and best practices. It will also provide an opportunity for LDCs to implement, at their request, new and innovative public administration practices identified through the UNPSA programme. It has been noted that while some countries are striving to find solutions to challenges that stand in their way to achieving the MDGs, others have already found workable and effective solutions to similar challenges. Adapting and replicating these solutions would save time and resources of those countries that are still searching for solutions. Through capacity building workshops, study tours to understand the best practices for adaptation and replication, online training conducted through UNPAN, and defaultrmation sharing, the project will contribute to strengthening the capacities of the public sector to deliver services by promoting and supporting the following: discovery of best practices, dissemination of the best practices, supporting adaptation and replication of the best practices upon demand from the Least Developed countries, and facilitating structured learning processes.

Objective/Purpose of Project: The overall purpose of the Project is to contribute to building public administration capacities in LDCs to provide quality services equitably for supporting the achievement of the internationally agreed development goals. The specific focus of the project is to enhance institutional and human resource capacities of the public sector in LDCs to deliver services; improve processes and mechanisms to involve citizens in the design and delivery of services, and encourage an organizational culture that promotes innovation in service delivery. The project will be delivered through workshops, on-line trainings and the transfer and adaptation of innovative practices.

Key Accomplishments: As a result of EGM deliberations, the project implementation strategy was refined and tailored to the needs of the target countries. 16 LDCs participated and received much needed training in transfer and adaptation of relevant innovative practices for improved public service delivery. Preparations for the first Study Tour to Bahrain at the end of January 2014 as well as for the second capacity-building Workshop to be held in mid-March in Addis Ababa, Ethiopia are underway.

Cooperation Partners: United Nations Office on Drugs and Crime, UN-Women, United Nations Development Programme, and the United Nations Human Settlements Programme
Time Frame: June 2014 – December 2016
Funding: Development Account (DA)
Proposed Budget: US$ 592,000
Division: DPADM
Focus Countries: Bangladesh, Nepal, Panama and Uruguay
Objective/Purpose of Project: The objective of this project is to strengthen the capacity of developing countries to apply Information Communication Technologies (ICTs) for engaging citizens through e-participation for development results. One expected accomplishment includes enhanced knowledge of 1) government policy-makers, and 2) relevant business and civil society leaders on the current concepts, approaches, and best practices on e-participation. Another expected accomplishment is the increased capacity of the governments of at least three (3) countries to implement options for regulatory and institutional frameworks to engage citizens through e-participation in public policy and service delivery. A self-assessment guide, the Measurement and Evaluation Tool for E-Participation Readiness (METEP) will be co-produced for application by the stakeholders.

Key Accomplishments (to-date): Organized the international seminar on E-participation, on Empowering People through ICT's. Based on some shared sessions, the meetings made up a high level seminar on E-Participation: Empowering People through Information Communication Technologies (ICTs from 24 to 26 July 2013 in Geneva, Switzerland. The seminar took place during the general segment of the 2013 Economic and Social Council (ECOSOC) four week substantive session. The objective of the capacity development workshop was to bring together relevant policy-makers and practitioners from the targeted developing countries of the project, with the purpose of enhancing their knowledge on e-participation by benefitting from the expertise of the EGM and contributing, through discussions and sharing of experiences, to the development of an online e-participation self-assessment tool, METEP (Measurement and Evaluation Tool for E-Participation Readiness). Participants reviewed the concept note and first version of the METEP and provided input and guidance for moving forward. A voluntary working group for METEP was also established with the mandate of reviewing and providing guidance on the development of the METEP.

Time Frame: July 2013 - December 2015

Funding: Development Account (DA)
Proposed Budget: US$362,900
Division: DPADM
Focus Countries:Least Developed Countries

Main Expectations:
- Increased capacity of senior government officials to formulate policies to develop OGD, in consultation with relevant civil society stakeholders.

- Enhanced technical capacity of governments in target countries to develop and sustain OGD platforms and applications that utilize government data, in accordance with established policy frameworks .

Objective/Purpose of Project: The objective of the project is to demonstrate the potential and benefits of using Open Government Data (OGD) in advancing transparency, accountability and sustainable development in selected countries of Latin America and East Asia regions, currently identified to be Bangladesh, Nepal, Panama, and Uruguay.
In partnership with the national counterparts , the project aims at developing a strategy for open data, particularly in thematic areas relevant to the achievement of internationally agreed development goals. Primarily, the government expenditure and budgeting data, environmental data, procurement data, demographic data, socio-economic indicators, healthcare data, geographical data and local transportation data.

The project aims at assisting with the development of a policy framework and technical infrastructure for implementation of OGD initiatives. It will strive at strengthening the open data community within selected countries. The target beneficiaries include, but are not limited to government officials responsible for data coordination in the country such as Chief Information Officers (or equivalent), Information Privacy Commissioners, Procurement Divisions and relevant government officials from ministries and governmental institutions responsible for selected policies (e.g. Ministries of Planning). Indirect beneficiaries include citizens and communities at large.

The project will also stimulate a south-south knowledge transfer and cross-fertilization of OGD by bringing together OGD-beginners with more OGD-advanced countries.
International workshops, online training courses, and availability of workshop reports will increase the outreach of the project on a global scale, particularly for countries in regions most in need of such support.

Time Frame: June 2014 - December 2016

Funding: Development Account (DA)
Proposed Budget: US$592,000
Division: DPADM
Focus Countries: Developing Countries
Main Expectations:

The Internet Governance Forum (IGF) serves to bring people together from various stakeholder groups as equals, in discussions on public policy issues relating to the Internet. While there is no negotiated outcome, the IGF informs and inspires those with policy-making power in both the public and private sectors. At their annual meeting delegates discuss, exchange information and share good practices with each other. The IGF facilitates a common understanding of how to maximize Internet opportunities and address risks and challenges that arise.

 

Objective/Purpose of Project: The issue of Internet governance was one of the most controversial issues at the World Summit on Information Society (WSIS), which was held in two phases in Geneva, 2003, and in Tunis, 2005. Cognizant of the need for development of public policy on matters related to key elements of Internet governance by governments in consultation with all stakeholders, WSIS requested the Secretary-General of the United Nations to convene a new forum for multi-stakeholder policy dialogue – called the Internet Governance Forum (IGF). Recognizing the importance of the Forum to fostering the sustainability, robustness, security, stability and development of the Internet, as well as its role in building partnerships among different stakeholders, the United Nations General Assembly decided to renew the mandate of the IGF under the patronage of the Secretary-General for a further five years, from 2011 to 2015 (resolution 65/141 of 20 December 2010). The main objective of the project is to achieve increased understanding, through multi-stakeholder dialogue, on key elements of Internet governance as defined in the Tunis Agenda for Information Society.

 

Key Accomplishments (to-date):
- A small Secretariat was set up in Geneva to support the IGF, and the UN Secretary-General appointed a group of advisers, representing all stakeholder groups, to assist him in convening the IGF. The United Nations General Assembly agreed in December 2010 to extend the IGF’s mandate for another five years. The IGF is financed through voluntary contributions.
- The IGF held its 10th annual meeting on the theme, "Evolution of Internet Governance: Empowering Sustainable Development", in João Pessoa, Brazil, on 10 to 13 November 2015.
- This year's IGF focused on a range of sub-themes, including Cybersecurity and Trust; Internet Economy; Inclusiveness and Diversity; Openness; Enhancing Multistakeholder Cooperation; Internet and Human Rights; Critical Internet Resources and Emerging Issues.

 

Time Frame:January 2014 - July 2016

Funding: Brazil
Proposed Budget: US$3,518,594.00
Division: DPADM
Focus Countries: Developing Countries
Main Expectations:
- Creation of an enabling environment for multi-stakeholder policy dialogue related to the key elements of Internet governance.
- Enhanced collaboration among key organizations dealing with different Internet governance issues in support of development goals.
- Exchange of information to foster the sustainability, robustness, security, stability and development of the Internet.
- Strengthened capacity of developing country stakeholders to participate effectively in Internet governance arrangements.
 

Objective/Purpose of Project: The issue of Internet governance was one of the most controversial issues at the World Summit on Information Society (WSIS), which was held in two phases in Geneva, 2003, and in Tunis, 2005. Cognizant of the need for development of public policy on matters related to key elements of Internet governance by governments in consultation with all stakeholders, WSIS requested the Secretary-General of the United Nations to convene a new forum for multi-stakeholder policy dialogue – called the Internet Governance Forum (IGF). Recognizing the importance of the Forum to fostering the sustainability, robustness, security, stability and development of the Internet, as well as its role in building partnerships among different stakeholders, the United Nations General Assembly decided to renew the mandate of the IGF under the patronage of the Secretary-General for a further five years, from 2011 to 2015 (resolution 65/141 of 20 December 2010). The main objective of the project is to achieve increased understanding, through multi-stakeholder dialogue, on key elements of Internet governance as defined in the Tunis Agenda for Information Society.

 

Key Accomplishments (to-date):
- Organized open consultations and the advisory group meetings (MAG) during 18-19 May 2011 to set the groundwork for the 2011 IGF meeting (Kenya) including preparation of its agenda and programme.
- Maintaining the Web-based collaborative work environment for the IGF and its preparatory processes to minimize the number of face-to-face meetings.
- Maintaining the organized and searchable Web-based repository of all documentation and transcripts produced and received by the IGF.
- Produced periodic syntheses of contributions received by the Secretariat  

 

Time Frame: April 2011 - December 2015

Funding: Turkey
Proposed Budget: US$1,580,644
Division: DPADM
Focus Countries: Developing Countries

Main Expectations:

- Creation of an enabling environment for multi-stakeholder policy dialogue related to the key elements of Internet governance.
- Enhanced collaboration among key organizations dealing with different Internet governance issues in support of development goals.
- Exchange of defaultrmation to foster the sustainability, robustness, security, stability and development of the Internet.
- Strengthened capacity of developing country stakeholders to participate effectively in Internet governance arrangements.

Objective/Purpose of Project: The issue of Internet governance was one of the most controversial issues at the World Summit on Defaultrmation Society (WSIS), which was held in two phases in Geneva, 2003, and in Tunis, 2005. Cognizant of the need for development of public policy on matters related to key elements of Internet governance by governments in consultation with all stakeholders, WSIS requested the Secretary-General of the United Nations to convene a new forum for multi-stakeholder policy dialogue – called the Internet Governance Forum (IGF). Recognizing the importance of the Forum to fostering the sustainability, robustness, security, stability and development of the Internet, as well as its role in building partnerships among different stakeholders, the United Nations General Assembly decided to renew the mandate of the IGF under the patronage of the Secretary-General for a further five years, from 2011 to 2015 (resolution 65/141 of 20 December 2010). The main objective of the project is to achieve increased understanding, through multi-stakeholder dialogue, on key elements of Internet governance as defined in the Tunis Agenda for Defaultrmation Society.
 

Key Accomplishments (to-date):
- Organized open consultations and the advisory group meetings (MAG) during 18-19 May 2011 to set the groundwork for the 2011 IGF meeting (Kenya) including preparation of its agenda and programme.
- Maintaining the Web-based collaborative work environment for the IGF and its preparatory processes to minimize the number of face-to-face meetings.
- Maintaining the organized and searchable Web-based repository of all documentation and transcripts produced and received by the IGF.
- Produced periodic syntheses of contributions received by the Secretariat

Time Frame: April 2011 - December 2015
Funding: Development Account (DA)
Proposed Budget: US$1,892,660.00
Division: DPADM
Focus Countries: All Member States

Main Expectations: To act as an international and national focal point (global hub) for research, training, and advocacy in government reinvention and by promoting improved inter-regional information sharing.

Objective/Purpose of Project: To promote democratic governance that is participatory, transparent and effective. The four principal objectives are: (i) improve public administration and governance to achieve Millennium Development Goals; (ii) increase international awareness of and access to alternative measures, strategies and best practices; (iii) develop innovators network and database on emerging governance issues and practices; (iv) promote greater recognition of the value of effective public administration and governance in facilitating the achievement of international development goals. Activities are clustered under four components: (i) institutional development, (ii) research and policy development, (iii) communication, advocacy, and outreach, (iv) capacity development. Three priority areas are: e-governance and information and communication technology (ICT) for development; rural development and participatory governance; and post-conflict reconstruction of governance and public administration systems.

Key Accomplishments (to-date): Research/Policy Development:4 Best practice case study, rural development experiences and applicability in diverse regions, governance in post conflict societies, analysis of local e-government strategies. Capacity Development:7 Wkshop on Promoting Trust in Government through Innovations in Governance; Capacity Building Wkshop on Back Office Management for e/m-Government; Regional Wkshop on Inter-sectoral Governance and National Innovation Policies; 1st meeting of Executive Committee for e/m-Government Knowledge Repository; Ministerial Conference on Leadership Capacity Development for Decentralized Governance and Poverty Reduction in Africa; EGM on Sustainable Modernization on Agriculture and Rural Transformation in Africa; Wkshop on Building Government Management Capacity for Transparent Local Governance Communications, Advocacy, Outreach:6 Establishment of focal points, forming groups of consultants, maintenance of website, issuing of E-newsletters, UN day event, distribution of pr.

Time Frame: March 2006 - June 2016

Funding: Ministry of Public Administration and Security (MOPAS), Republic of Korea
Proposed Budget: US$10,000,000
Division: DPADM
Focus Countries: Asia and the Pacific

Main Expectations:
The project aims at the establishment of a Regional centre for e-Government innovation and various related activities, to be developed in close cooperation with the Colombian Government (MINTIC - ICT Ministry) and UNDP, with the following objectives: a. To generate and share knowledge about research, trends and good e-Government practices at national, regional and international levels, including a methodology for the identification and management of innovative e-Government knowledge. b. To support e-Government innovation exercises in public administration institutions. c. To outline a sustainable model for the systematization of e-Government innovations in the short and médium term. To provide an incentive for the development of an e-Government culture of innovation in Colombia and other countries. The Centre of Innovation on e-Government Development will have a national, regional and international nature in disseminating all these trends from a Latin American perspective. The Project has been signed in September 2013 until December 2013. The annual budget of US$ 800,000 follows a calendar year but in all likelihood will extended until 2014 and beyond.

Objective/Purpose of Project: The objective of the project is to demonstrate the potential and benefits of using Open Government Data (OGD) in advancing transparency, accountability and sustainable development in selected countries of Latin America and East Asia regions, currently identified to be Bangladesh, Nepal, Panama, and Uruguay. br />
In partnership with the national counterparts , the project aims at developing a strategy for open data, particularly in thematic areas relevant to the achievement of internationally agreed development goals, including MDGs. Primarily, the government expenditure and budgeting data, environmental data, procurement data, demographic data, socio-economic indicators, healthcare data, geographical data and local transportation data.

The project aims at assisting with the development of a policy framework and technical infrastructure for implementation of OGD initiatives. It will strive at strengthening the open data community within selected countries. The target beneficiaries include, but are not limited to government officials responsible for data coordination in the country such as Chief Information Officers (or equivalent), Information Privacy Commissioners, Procurement Divisions and relevant government officials from ministries and governmental institutions responsible for selected policies (e.g. Ministries of Planning). Indirect beneficiaries include citizens and communities at large.

The project will also stimulate a south-south knowledge transfer and cross-fertilization of OGD by bringing together OGD-beginners with more OGD-advanced countries.
International workshops, online training courses, and availability of workshop reports will increase the outreach of the project on a global scale, particularly for countries in regions most in need of such support.

Time Frame: September 2013 - November 2015

Funding:Development Account (DA)
Proposed Budget: US$164,189
Division: DPADM
Focus Countries: Developing Countries

Main Expectations:
- Increased knowledge of e-Government policies, trends, solutions and best practices of countries, which will be showcased and shared with the Member States through UNPAN and United Nations Public Administration Country Studies (UNPACS)
- Recommendations and suggestions to provide guidance for the Member States to refer to and adopt them for realising Smart Government and Smart Society.
- Renewed commitment of policy makers to adapt their acquired knowledge and expertise for elaborating innovative e-Government development strategies fit for their countries.

Objective/Purpose of Project: The 2015 Astana Economic Forum comes at a time when governments are required to be more responsive, transparent, and accountable to efficiently respond to the challenges of sustainable development. Governments nowadays are being faced with much more complex problems, especially in terms of meeting sustainable development challenges, than in the past. Citizens’ demands toward their governments are becoming so diverse that the traditional role of governments as mere service providers cannot satisfy any longer citizens’ needs. Citizens now demand from their governments: (a) more citizen-centric services keenly customised to satisfy their expectations, (b) greater degree of transparency and accountability, and (c) greater citizen participation in public decision-making processes. The theme of this year’s Forum, which is on “Infrastructure: driver of sustainable economic growth”, is very timely and provides an opportunity to discuss how leveraging the potential of ICT tools, such as social media, can transform traditional forms of government financing into smart ones which can respond to complex needs and various challenges proactively. One of the ways that social media is playing that role is through crowd-funding, which allows citizens to provide funding of activities which they support. Citizen, government and even the UN have used crowd-funding to finance projects.

 

Session 1: Social media as a tool for financing and knowledge sharing for sustainable development Social Media in particular, crowd sourcing could be used as a tool for financing development, especially in municipalities, local government and specific projects that had a high social impact. Access to Internet is critical to developing an economy thus governments should create a connectivity strategy to get everyone connected to the Internet. For disadvantages section of the population government should think about providing access subsidies low-income population. Design digital literacy programs into curriculums for all levels (primary school, high school, university, job/vocational training, with special programs for elderly and low-income communities. Crowd sourcing as a tool for financing development: • use of social media as an appropriate tool to promote crowdfunding for small-scale municipal projects • for local crowd financed projects (debt or equity), financial benefits accrue to the community • municipalities and government projects should consider the social impact bond • create a crowd sourcing ecosystem for developing states Celebrate and promote people and organizations who are the champions of social networking to create economic opportunities through all media. Designate a week per year (Innovation Week) to celebrate innovation, invite innovation and entrepreneur thought leaders from around the world to give talks, meet with entrepreneurs. Entrepreneurs need access to capital, but government shouldn't be deciding which entrepreneurs to give it to. Therefore, one can create a fund that matches money raised in the marketplace (crowdfunding, venture capital, etc.) and ensure that entrepreneurs have access to these funds and the requirements for access are clear and straightforward.

 

Session 2: Open Government data: a pillar for sustainable development Government data mining through identification of government data resources and addressing an exhaustive state of existing government data. Political will, coupled with a strong legal framework were critical to the development of open government data. Data Accessibility & Usability: • Easy access to data via an open portal • Clear categorization of data to make it easier for users to understand what type of information is available • Use of common standards to facilitate reuse • Provision of simple and easy to use tools to enable all users regardless of technical ability to use data Political will coupled with a strong legal framework is indispensable for optiminizing the release of data and promoting the triangular relationship among the public sector, private sector and citizens. There is a need to create of data-mining software that will clearly categorize data for to ensure simplicity of data mining process. The public administration needs to have a clear understanding of the type of data and information that citizens want to have at their disposal. There must be a clear understanding and definition between data, big data and open data in management of governmental data.

 

Session 3: The role of private sector in supporting sustainable development Open government data increase transparency between government and civil society while reducing the resistance for Public Private Partnership. Public administration should develop templates that can handle standard situations between the private sector and public sector. This should include multiple models and step-by-step instruction in dealing with the private sector. This will allow civil servants to choose the appropriate template and/or model to use in specific cases. Capacity building in area of public-private-partnership should be strengthened at all levels of government. Governments should implement a completely transparent e-procurement system that instils accountability, transparency and trust between the public and private sectors. E-procurement information should be freely available for businesses, associations and individuals. It is Important to manage the transformation and expectation from classic to Private Public Partnership in e-Government. Governments in emerging and developing countries should recognize the importance of the growth of private sector in promoting ICT in ensuring the sustainable development. E-Government program, should be in line and committed to developing private sector and promote ICT for sustainable development. a) Encouraging entrepreneurship & innovation by providing financial and non-financial support to prospective entrepreneurs in the field of ICT. b) Introduced Open Government initiative enabling public app development. c) Facilitate knowledge exchange and ICT market development by conducting international eGovernment forums and IT Expo thereby providing an opportunity to bring together the ICT community for business building d) Involving NGOs and private sector in the ICT capacity building of citizens and government officials. e) Encouraging private participation in enhancing citizen engagement and participation f) Provides opportunity to private sector in enabling access channels to eGovernment services and support Green IT initiatives of the Kingdom. Create Knowledge repository: Create a knowledge repository on PPP and enable sharing of the success stories & lessons learnt to different PPP practitioners. This could provide vital improvements in enhancing the sustainability of the PPP initiatives in their respective organizations. The existence of a strong and mature legal framework is necessary for the successful PPP expectation that shall ensure simplicity, speed and reduce the bureaucracy. Efforts should be undertaken to utilize private sector capabilities in the commercial delivery of services to customers of the eGovernment system. Identify the areas where the Capacity Building is required in Government entities for partnering (e.g., identify, evaluate, select, execute, exit) with the private sector. For example, build capacity of Government entities in identifying & selecting the partners especially in the field of Information & Communication Technology.

Time Frame: August 2014 - December 2014

Funding:Development Account (DA)
Proposed Budget: US$442,451
Division: DPADM
Focus Countries: Kazakhstan

Objective/Purpose of Project: Objective to be achieved through set of advisory and capacity building activities that target various levels of Emirates ID Authority and other related entities of UAE government: providing expertise , in open government and social media to offer advisory assistance on successful practices in managing open data portals and social media tools; prepare foundation for marketing plan to be implemented and build capacity with Emirates ID Authority.

 

Main Expectations:

 

EIDA will be a main player in open government data in the U.A.E. and will leverage its wealth of data to develop future online tools and services.

 

Specific Products/Outputs Delivered:

- Two books to be published: enhancing capacity on e-government and Smart Government
- Emirates ID Authority to have a corporate strategy on Open data and Social Media
- Emirates ID Authority to implement a marketing plan promoting its services and online tools
- Delivery of Open Data Forum 

 

Key Accomplishments (to date):

National Workshop was delivered with the following key activities - Open data: government offers more open data on its national portal and website of various government entities. - E-Participation: online channels available for citizens through the government portal and website to communicate and interact with government officials and participate in the design of government policy and services, and to have a role in the decision making process. - E-ID National Program: to be fully implemented and promoted throughout the region.

Time Frame: September 2013 – September 2014
Funding: United Arab Emirates
Proposed Budget: US$ 175,000
Division: DPADM
Focus Countries: United Arab Emirates  

Objective/Purpose of Project: The United Nations Public Service Day celebrates the value and virtue of public service to the community; highlights the contribution of public service in the development process; recognizes the work of public servants, and encourages young people to pursue careers in the public sector. The overall purpose of the United Nations Public Service Awards is to recognize the institutional contribution made by public servants to enhance the role, professionalism, image and visibility of the public service.

 

Main Expectations:

 

- Enhanced knowledge of challenges and trends, best practices and tools in innovating governance and public administration and the delivery of services, which will be further shared with all UN Member States through the United Nations Public Administration Network (UNPAN) - Shared possibilities and plans of adapting good practices in the delivery of public services through peer-to-peer learning and transfer of innovations; - Shared innovative capacity development tools and approaches, manuals, and guidelines to build national and local capacity of governance and public administration and service delivery for implementing the post 2015 development agenda effectively. - Network with government officials, experts, academics and practitioners from around the world during and beyond the event; - Renewed public sector leadership commitment and inspiration to engage in promoting creativity and innovations in public sector institutions for effective, efficient, responsive, equitable, and accountable delivery of public services to implement the post 2015 development agenda.

 

Specific Products/Outputs Delivered:

- 22 public organizations from 18 countries were awarded with the most prestigious award of Excellence in Public Service on 26 June 2015. 14 were first place winners, whereas 8 were second place winners.

 

Key Accomplishments (to date):

848 nominations have been received for the 2015 UNPSA, marking an increase from the 2014 Public Service Awards nominations at 704 and an impressive increase from the 2003, the first year of the program.

 

Feedback

The event drew over 937 participants from 69 countries and included world leaders, ministers, senior government officials, mayors, representatives from civil society, academia, and the private sector, as well as representatives from international and regional organizations. In addition, digital participation played a significant role this year as the ‘‘Hash-tags’ (#UNPSA2015) reached 158 million people around the world during the UNPS Forum, Day, and Awards Ceremony.

 

Time Frame: August 2014 – July 2015
Funding:Colombia
Proposed Budget: US$ 605,153.00
Division: DPADM
Focus Countries: All Member States 

Main Expectations: This project envisages empowering African Parliaments with skills, information services and applications that will allow them to become open, participatory, knowledge-based learning and participatory organizations and provide tools to support inter-parliamentary collaboration, shared services and capacity building activities.

Objective/Purpose of Project: This is a follow-up to the pilot project on “Strengthening Parliaments’ Information Systems in Africa” which was implemented from 2004 to 2008. The project aims to foster transparency and access to legislative and parliamentary documents and strengthen inter-parliamentary cooperation and capacity building activities in the Parliaments of Africa, in order to sustain good governance in Africa and allow African Parliaments to better fulfill their democratic functions.

Key Accomplishments (to-date):
- AKOMA NTOSO - "Architecture for Knowledge-Oriented Management of African Normative Texts using Open Standards and Ontologies" a set of simple, technology-neutral representations of parliamentary, legislative and judiciary documents such as legislation, debate record, minutes, judgments, etc.
- Bungeni – Parliamentary Information System is an end-to-end suite of applications that provides a world-leading solution for drafting, managing, consolidating and publishing legislative and other parliamentary documents.
- Legislative Drafting Guidelines for Africa - Given the variety of legislative traditions and languages present in Africa, the project promoted the development of common legislative drafting guidelines to support the harmonization of legislation throughout the Continent.
- Africa Parliamentary Knowledge Network (APKN) – APKN is a parliamentary network meant to support capacity building activities, common services, sharing experiences and best practices among African countries.
 

Time Frame: May 2005 - June 2013

Funding: XBTC

Proposed Budget: US$6,144,831

Division: DPADM
Focus Countries: Africa
Main Expectations:
- Capacities to coordinate governmental work as well as reforms implementation are to be reinforced
- Institutional Analysis and organizational strategic auditing with regard to Ministries and other major public institutions are to be performed
- Sorting out and organizing administrative Records with regard to public sector staff are to be completed including a strategy for developing national competence;
- Tapping to Diaspora competence including Trusting and making good use of local nationals competence;
- Civil Service legal framework to be reviewed and adopted;
- E-government to be functional throughout public sector organizations.

Objective/Purpose of Project:
i) Coordination of governmental work
ii) Strengthening capacities of main institutions in charge of conducting reform processes in Togo;
iii) Increasing the performance of Ministries and public institutions through a sound alignment of Missions to organizational structures, and appropriate human resources;
iv) Getting right figures and being in good command of staff strength (number and capacities) including civil service salaries volume;
v) Sound management of governmental information including classification of archives and administrative documentation;
vi) Revising the civil service legal framework including the fundamental texts deemed necessary for the proper running of public sector organizations;
vii) Setting up Electronic Government;

vii) Public Administration Human Resource Capacity Building (through Diaspora expertise, capacity needs assessment, training and refreshment activities).

 

Key Accomplishments (to-date):
-Support to governmental work coordination as it relates to: monthly meetings between Secretaries Generals (permanent secretaries), Chiefs of cabinet of Ministries and the Secretary General of Government; CTRAP and CONCRAP Meetings ; Monitoring mechanism for mission statements with regard to Ministries ; Public Administration Reform focal point network
- Strategic and Organizational Audits have been organized for six key ministries and public institutions
- Reports for civil service legal framework review has been completed: They are about (i) the civil service general Statutes or Code, (ii) the pension code, and (iii) the social security system for public Administration Staff
- Capacity Building and Skills Development outputs have been completed such as : Togolese Diaspora Strategy; refreshing courses (secretaries and direction assistants, close collaborators of SGs and DCs), and newly recruited staff around 1500 as of December 2009
- E-government and governmental Intranet are ongoing. The achievements are so far: A master Plan for E-government and the main routers and drivers are available; Six (6) web-sites with regard to six ministries and public institutions have been designed and the data provision is ongoing .
- A strategy for public communication is operational: Information and Sensitization Days for Public Administration Reform have been organized on December 2009.  


Time Frame: January 2009 - December 2010

Funding: XBTC

Proposed Budget: US$351,818

Division: DPADM
Focus Countries: Togo
Past Projects