The Tawasul complaint system

Description:

"The system (web and mobile) enables residents submit their suggestions and complaints to any government entity in Bahrain online. For each submission, a reference number is given for tracking the request/issue. Every government entity participating in Tawasul has a dedicated team to handle the suggestions and complaints. From statistics on the portal, the site has received thousands of cases every year since initiation, and more than 94% of these cases have been closed. "

Country:

Bahrain

Institution:

Bahrain Kingdom

Category:

Digital Government


Focus:

E-participationDigital inclusion

Technology:

Web, mobile

Links:

https://services.bahrain.bh/