Special Category: Institutional Resilience and Innovation Responses to the COVID-19 pandemic
To highlight the good practices and innovative ways the public institutions have implemented to fight the pandemic and contain the social-economic fallout, the 2022 UN Public Service Awards Programme introduced a special category on Institutional resilience and innovative responses to COVID-19 pandemic.
COVID-19 has profoundly impacted people’s lives and public institutions have changed how they operate to ensure effective responses and continuation of critical public services during the crisis. The category also focuses on enhancing resilience for future shocks through the effective use of new and existing technologies, including the development and use of artificial intelligence, open data, big data, analytics, blockchains, cloud computing, and the allocation of appropriate budget and resources and greater social protection measures.
Here are highlights of initiatives along with all the submissions in the category for inspiration, peer-to-peer learning, and possible replication in relevant situations.