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Nominee Information

Institutional Information
Member State Kenya
Institution Name Postal Corporation of Kenya
Institution Type Parastatal
Administrative Level National
Name of initiative MPost - posta mkononi
Projects Operational Years 2
Website of Institution www.posta.co.ke

Question 1: About the Initiative
Is this a public sector initiative? Yes

Question 2: Categories
Is the initiative relevant to one of the UNPSA categories? Making institutions inclusive and ensuring participation in decision-making
UNPSACriteria
2017.2.4 Promulgates new or strengthens existing legislation, policy, regulation or measure to fight discrimination, exclusion and exploitation, and to extend access to public services and developmental opportunities, assets and resources for all, including women and girls, and the poorest and most vulnerable.

Question 3: Sustainable Development Goals
Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 5: Gender Equality
Goal 10: Reduced Inequalities
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
.
5.4 Recognize and value unpaid care and domestic work through the provision of public services, infrastructure and social protection policies and the promotion of shared responsibility within the household and the family as nationally appropriate
5.b Enhance the use of enabling technology, in particular information and communications technology, to promote the empowerment of women
10.1 By 2030, progressively achieve and sustain income growth of the bottom 40 per cent of the population at a rate higher than the national average
10.2 By 2030, empower and promote the social, economic and political inclusion of all, irrespective of age, sex, disability, race, ethnicity, origin, religion or economic or other status

Question 4: Implementation Date
Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 01 Jan 2016

Question 5: Partners
Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization
Please provide details

Question 6: Supporting documentation
Will you be able to provide supporting documentation for your initiative? Yes

Question 7: UNPSA Awards
Has the initiative already won a UNPS Award? No

Question 8: Other Awards
Has the initiative won other Public Service Awards? Yes
If yes, please specify name, organisation and year. Africa Public Service Day Awards

Question 9: How did you learn about UNPSA?
How did you learn about UNPSA? Online

Question 10: Validation Consent
I give consent to contact relevant persons and entities to inquire about the initiative for validation purpose. No

Question 1: About the Initiative
Is this a public sector initiative? Yes

Question 2: Categories
Is the initiative relevant to one of the UNPSA categories? Making institutions inclusive and ensuring participation in decision-making
UNPSACriteria
2017.2.4 Promulgates new or strengthens existing legislation, policy, regulation or measure to fight discrimination, exclusion and exploitation, and to extend access to public services and developmental opportunities, assets and resources for all, including women and girls, and the poorest and most vulnerable.

Question 3: Sustainable Development Goals
Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 5: Gender Equality
Goal 10: Reduced Inequalities
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
.
5.4 Recognize and value unpaid care and domestic work through the provision of public services, infrastructure and social protection policies and the promotion of shared responsibility within the household and the family as nationally appropriate
5.b Enhance the use of enabling technology, in particular information and communications technology, to promote the empowerment of women
10.1 By 2030, progressively achieve and sustain income growth of the bottom 40 per cent of the population at a rate higher than the national average
10.2 By 2030, empower and promote the social, economic and political inclusion of all, irrespective of age, sex, disability, race, ethnicity, origin, religion or economic or other status

Question 4: Implementation Date
Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 01 Jan 2016

Question 5: Partners
Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization
Please provide details

Question 6: Supporting documentation
Will you be able to provide supporting documentation for your initiative? Yes

Question 7: UNPSA Awards
Has the initiative already won a UNPS Award? No

Question 8: Other Awards
Has the initiative won other Public Service Awards? Yes
If yes, please specify name, organisation and year. Africa Public Service Day Awards

Question 9: How did you learn about UNPSA?
How did you learn about UNPSA? Online

Question 10: Validation Consent
I give consent to contact relevant persons and entities to inquire about the initiative for validation purpose. No

Question 1: About the Initiative

Is this a public sector initiative? Yes

Question 2: Categories
Is the initiative relevant to one of the UNPSA categories? Making institutions inclusive and ensuring participation in decision-making
UNPSACriteria
2017.2.4 Promulgates new or strengthens existing legislation, policy, regulation or measure to fight discrimination, exclusion and exploitation, and to extend access to public services and developmental opportunities, assets and resources for all, including women and girls, and the poorest and most vulnerable.

Question 3: Implementation Date

Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 01 Jan 2016

Question 4: Partners/Stakeholders

Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization
Please provide details

Question 5: Required Supplemental Documents

Will you be able to provide supporting documentation for your initiative? Yes

Question 6: UNPSA Awards

Has the initiative already won a UNPS Award? No

Question 7: Other Awards

Has the initiative won other Public Service Awards? Yes
Comments: Africa Public Service Day Awards

Question 8: Sustainable Development Goals
Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 5: Gender Equality
Goal 10: Reduced Inequalities
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
.
5.4 Recognize and value unpaid care and domestic work through the provision of public services, infrastructure and social protection policies and the promotion of shared responsibility within the household and the family as nationally appropriate
5.b Enhance the use of enabling technology, in particular information and communications technology, to promote the empowerment of women
10.1 By 2030, progressively achieve and sustain income growth of the bottom 40 per cent of the population at a rate higher than the national average
10.2 By 2030, empower and promote the social, economic and political inclusion of all, irrespective of age, sex, disability, race, ethnicity, origin, religion or economic or other status

Question 9: Validation Consent

Do you have any objections to us inquiring about the initiative for validation purposes? No

How did you know about UNPSA?

How did you know about UNPSA? Online

Nomination form

Questions/Answers

Question 1

Please provide a brief summary of the initiative including the problems/challenges it addressed and the solutions that the initiative introduced (300 words maximum)
MPost - posta mkononi is a postal addressing system that converts mobile numbers into postal addresses. The problem faced is that many youths and especially women have been jobless and missing out on government opportunities. MPost has resolved this by creating jobs (2000 so far) to the youths without discrimination of gender, or age. MPost has also enabled availability of cheap postal addresses, enabling a majority of youth access govrnment opportunities.
a. What are the overall objectives of the initiative?
Please describe the overall objectives of the initiative (200 words maximum)
The overall objectives of the initiative is to provide non-discriminative job opportunities to more than half the youths in Kenya's population. This will in turn ensure more youth can access governmental job opportunities.
b. How does the initiative fit within the selected category?
Please describe how the initiative is linked to the criteria of the category (200 words maximum)
The initiative is a fit in the category in that, there is no discriminating factor for the youth (male and female) to become MPost agents, as was proved by the Pata-Ajira initiative launched by the Ministry of ICT in Kenya. One simply has register a friend, family or relative on MPost for them to earn an instantaneous commission per sale.

Question 2

The initiative should improve people’s lives, notably by enhancing the contribution of public services to the implementation of the 2030 Agenda for Sustainable Development and the realization of the SDGs
a. Please explain how the initiative improves the delivery of public services (200 words maximum)
The government normally corresponds to shortlisted job applicants through physical mail (post offices). Many youths have missed out on these opportunities for lack of valid postal addresses. By accessing affordable postal addresses, the rightful youth in Kenya will benefit from opportunities they would otherwise miss on for lack of valid postal addresses. This is evidenced by the story of the founder of MPost.

Question 3

The initiative must impact positively a group or groups of the population (i.e. children, women, elderly, people with disability, etc) and address a significant issue of public service delivery within the context of a given country or region.
a. Please explain how the initiative has addressed a significant issue related to the delivery of public services (200 words maximum)
The women and people who are physically disadvantaged neither need any formal training, nor any physical capabilities to be MPost agents for them to earn. One can simply become an agent from their locality and earn a commission by simply registering their families, friends or relatives.
b. Please explain how the initiative has impacted positively a group or groups of the population within the context of your country or region (200 words maximum)
The initiative has since inception employed over 2000 youth (women, young and old and the physically challenged). Upon registration of a client to MPost, the (women, young and old as well as the physically challenged are ensured of a recurring commission every year from the date of registration. This means, once they register a client, the youth enjoys life-long commissions.

Question 4

The initiative must present an innovative idea, a distinctively new approach, or a unique policy or approach implemented in order to realize the SDGs in the context of a given country or region.
a. Please explain in which way the initiative is innovative in the context of your country or region (200 words maximum)
The initiative is innovative in the context that, it has revolutionalized the postal boxes from brick and mortar boxes to virtual boxes. By being virtual, this means that all the thirty eight million (38,000,000) phone users in Kenya can access postal addresses. This also means a total of USD 19,000,000 (nineteen million US DOLLARS) will be earned through commission by the agents in any year regardless of age, gender or physical fitness.

Question 4b

b. Please describe if the innovation is original or if it is an adaptation from other contexts (If it is known)? (200 words maximum)
The innovation is original and has never been implemented elsewhere.

Question 4c

c. What resources (i.e. financial, human , material or other resources, etc) were used to implement the initiative? (200 words maximum)
The resources used were mainly human in nature. A total of 10 employees have been involved in the development and roll-out of the innovation.

Question 5

The initiative should be adaptable to other contexts (e.g. other cities, countries or regions). There may already be evidence that it has inspired similar innovations in other public-sector institutions within a given country, region or at the global level.
a. Has the initiative been transferred to other contexts?
Yes
The initiative has been launched to Uganda, and is in the process of being launched out in Tanzania.

Question 6

The initiative should be able to be sustained over a significant period of time.
a. Please describe whether and how the initiative is sustainable (covering the social, economic and environmental aspects) (300 words maximum)
The initiative is sustainable. Once Mrs. A introduces and registers Miss. B on MPost, Miss B will pay USD 3 (3 US dollars) for registration. Upon payment, Mrs. A instantaneously earns USD 0.5 (0.5 US dollars) for every registration. Thereafter, Mrs. A will get a commission of 0.5 US dollars every year. This ensures that an agent earns a commission for the rest of their life, ensuring sustainable employment and reduction of poverty.
b. Please describe whether and how the initiative is sustainable in terms of durability in time (300 words maximum)
The initiative has no time frame. The more a country's population increases, the more sales opportunity for the agent, and the more income generated for the agent.

Question 7

The initiative should have gone through a formal evaluation, showing some evidence of impact on improving people’s lives.
a. Has the initiative been formally evaluated?
Yes
If yes, please describe how the initiative was evaluated? (200 words maximum)
The initiative underwent piloting for the better part of year 2016. Further, the initiative was tried and tested by the Ministry of ICT on a huge scale, and approved ready for the market in Kenya.
b. Please describe the outcome of the evaluation of the impact of the initiative (200 words maximum)
The outcome of the evaluation is that, over 34,000 customers have been registered on MPost, over 2,000 youth (young and old, male and female) have been employed by MPost, over 4,000 mails have been sent/received through MPost. MPost has also been given a clean bill of health by the Universal Postal Union.
c. Please describe the indicators that were used (200 words maximum)
The indicators used included number of successive registrations, number of successive mails sent/received, number of MPost renewals.

Question 8

The initiative must demonstrate that it has engaged various actors such as from other institutions, civil society, or the private sector, when possible.
a. The 2030 Development Agenda puts emphasis on collaboration, engagement, coordination, partnerships, and inclusion. Please describe what stakeholders were engaged in designing, implementing and evaluating the initiative. Please also highlight their roles and contributions (300 words maximum)
The institutions thus far involved includes; 1. The Ministry of ICT (initiated MPost employment opportunities to the Public), 2. Postal Corporation of Kenya(Ensured compliance to national addressing system), 3. Huduma Kenya Secretariat (Facilitated availability of MPost to the Public), 4. National Transport and Safety Authority(Facilitated availability of MPost to the Public).

Question 9

a. Please describe the key lessons learned, and any view you have on how to further improve the initiative (200 words maximum)
Key lesson learnt is that most youth, regardless of gender or age, or of physical status, miss out on government opportunities for lack of formal addresses. Another lesson is that, the youth above mentioned, are in poverty for lack of sustainable employments. The initiative can further be improved by creating mass awareness to the general public on how it can benefit the jobless and subsequently reduce poverty.

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