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Nominee Information

Institutional Information
Member State South Africa
Institution Name Centre For Public Service Innovation
Institution Type Public Agency
Administrative Level National
Name of initiative Job Application Profiling System
Projects Operational Years 11
Website of Institution www.mpuhealth.gov.za

Question 1: About the Initiative
Is this a public sector initiative? Yes

Question 2: Categories
Is the initiative relevant to one of the UNPSA categories? Making institutions inclusive and ensuring participation in decision-making
UNPSACriteria
2017.2.2 Strengthen the capacity of national or local governments and public institutions responsible for overseeing or delivering public services to engage people in preparing and implementing decisions, especially the poor and vulnerable people
2017.2.6 Implements new processes and institutional mechanisms to channel the demands and views of people and enables governments – policy makers and public officials – to better interact with the public, particularly individual people, and allows people, for instance, to better express their needs, participate in and influence policy-making; comment on policy implementation; provide feedback on government services (on and off-line services); and file complaints.
2017.2.9 Enhances responsiveness of government to the demands and needs of citizens and ensures the inclusion of the views of concerned sections of the community in public affairs.

Question 3: Sustainable Development Goals
Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 5: Gender Equality
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
1.a Ensure significant mobilization of resources from a variety of sources, including through enhanced development cooperation, in order to provide adequate and predictable means for developing countries, in particular least developed countries, to implement programmes and policies to end poverty in all its dimensions

Question 4: Implementation Date
Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 01 Feb 2006

Question 5: Partners
Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization
Please provide details

Question 6: Supporting documentation
Will you be able to provide supporting documentation for your initiative? Yes

Question 7: UNPSA Awards
Has the initiative already won a UNPS Award? No

Question 8: Other Awards
Has the initiative won other Public Service Awards? Yes
If yes, please specify name, organisation and year. CPSI

Question 9: How did you learn about UNPSA?
How did you learn about UNPSA? Through CPSI

Question 10: Validation Consent
I give consent to contact relevant persons and entities to inquire about the initiative for validation purpose. No

Question 1: About the Initiative
Is this a public sector initiative? Yes

Question 2: Categories
Is the initiative relevant to one of the UNPSA categories? Making institutions inclusive and ensuring participation in decision-making
UNPSACriteria
2017.2.2 Strengthen the capacity of national or local governments and public institutions responsible for overseeing or delivering public services to engage people in preparing and implementing decisions, especially the poor and vulnerable people
2017.2.6 Implements new processes and institutional mechanisms to channel the demands and views of people and enables governments – policy makers and public officials – to better interact with the public, particularly individual people, and allows people, for instance, to better express their needs, participate in and influence policy-making; comment on policy implementation; provide feedback on government services (on and off-line services); and file complaints.
2017.2.9 Enhances responsiveness of government to the demands and needs of citizens and ensures the inclusion of the views of concerned sections of the community in public affairs.

Question 3: Sustainable Development Goals
Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 5: Gender Equality
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
1.a Ensure significant mobilization of resources from a variety of sources, including through enhanced development cooperation, in order to provide adequate and predictable means for developing countries, in particular least developed countries, to implement programmes and policies to end poverty in all its dimensions

Question 4: Implementation Date
Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 01 Feb 2006

Question 5: Partners
Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization
Please provide details

Question 6: Supporting documentation
Will you be able to provide supporting documentation for your initiative? Yes

Question 7: UNPSA Awards
Has the initiative already won a UNPS Award? No

Question 8: Other Awards
Has the initiative won other Public Service Awards? Yes
If yes, please specify name, organisation and year. CPSI

Question 9: How did you learn about UNPSA?
How did you learn about UNPSA? Through CPSI

Question 10: Validation Consent
I give consent to contact relevant persons and entities to inquire about the initiative for validation purpose. No

Question 1: About the Initiative

Is this a public sector initiative? Yes

Question 2: Categories
Is the initiative relevant to one of the UNPSA categories? Making institutions inclusive and ensuring participation in decision-making
UNPSACriteria
2017.2.2 Strengthen the capacity of national or local governments and public institutions responsible for overseeing or delivering public services to engage people in preparing and implementing decisions, especially the poor and vulnerable people
2017.2.6 Implements new processes and institutional mechanisms to channel the demands and views of people and enables governments – policy makers and public officials – to better interact with the public, particularly individual people, and allows people, for instance, to better express their needs, participate in and influence policy-making; comment on policy implementation; provide feedback on government services (on and off-line services); and file complaints.
2017.2.9 Enhances responsiveness of government to the demands and needs of citizens and ensures the inclusion of the views of concerned sections of the community in public affairs.

Question 3: Implementation Date

Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 01 Feb 2006

Question 4: Partners/Stakeholders

Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization
Please provide details

Question 5: Required Supplemental Documents

Will you be able to provide supporting documentation for your initiative? Yes

Question 6: UNPSA Awards

Has the initiative already won a UNPS Award? No

Question 7: Other Awards

Has the initiative won other Public Service Awards? Yes
Comments: CPSI

Question 8: Sustainable Development Goals
Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 5: Gender Equality
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
1.a Ensure significant mobilization of resources from a variety of sources, including through enhanced development cooperation, in order to provide adequate and predictable means for developing countries, in particular least developed countries, to implement programmes and policies to end poverty in all its dimensions

Question 9: Validation Consent

Do you have any objections to us inquiring about the initiative for validation purposes? No

How did you know about UNPSA?

How did you know about UNPSA? Through CPSI

Nomination form

Questions/Answers

Question 1

Please provide a brief summary of the initiative including the problems/challenges it addressed and the solutions that the initiative introduced (300 words maximum)
The Human Resource Section in the Department was receiving a lot of applications from candidates responding to advertised posts. Due to the number of applications being many it was difficult to capture the applications, to sort received applications, to pick up duplicates, to consolidate the different spread-sheet captured by different users and to shortlist candidates meeting a basic criteria. So the goal of the project was then to develop a "Job Application Profiling System" which will help the Human Resource Section manage candidates application files so that they are able to receive applications, capture the received applications in a system, print a profile of all applied candidate, and eliminate duplications of applications during capturing. The Job Profiling System I have developed addresses the challenges indicated above.
a. What are the overall objectives of the initiative?
Please describe the overall objectives of the initiative (200 words maximum)
The goal of the project was then to develop a "Job Application Profiling System" which will help the Human Resource Section manage candidates application files so that they are able to receive applications, capture the received applications in a system, print a profile of all applied candidate, and eliminate duplications of applications during capturing.
b. How does the initiative fit within the selected category?
Please describe how the initiative is linked to the criteria of the category (200 words maximum)
The initiative assist Government to easily capture received applications at the short space of time, to easily view applicant who meets the set requirements for advertised post, to categorize responded applicants per gender and disability, to take a informed decision, to afford applicants equal opportunities.

Question 2

The initiative should improve people’s lives, notably by enhancing the contribution of public services to the implementation of the 2030 Agenda for Sustainable Development and the realization of the SDGs
a. Please explain how the initiative improves the delivery of public services (200 words maximum)
The initiative assist Government to easily capture received applications at the short space of time, to easily view applicant who meets the set requirements for advertised post, to categorize responded applicants per gender and disability, to take a informed decision, to afford applicants equal opportunities.

Question 3

The initiative must impact positively a group or groups of the population (i.e. children, women, elderly, people with disability, etc) and address a significant issue of public service delivery within the context of a given country or region.
a. Please explain how the initiative has addressed a significant issue related to the delivery of public services (200 words maximum)
The initiative must impact positively a group or groups of the population (i.e. children, women, elderly, people with disability, etc) and address a significant issue of public service delivery within the context of a given country or region.
b. Please explain how the initiative has impacted positively a group or groups of the population within the context of your country or region (200 words maximum)
Profiling of Job applications has been made easy now

Question 4

The initiative must present an innovative idea, a distinctively new approach, or a unique policy or approach implemented in order to realize the SDGs in the context of a given country or region.
a. Please explain in which way the initiative is innovative in the context of your country or region (200 words maximum)
It enhances the Internal Government System for decision making.

Question 4b

b. Please describe if the innovation is original or if it is an adaptation from other contexts (If it is known)? (200 words maximum)
The developed 'Job Profiling System' is an original innovation. I have used Microsoft Visual basic to develop the front-end(GUI) of the system and Microsoft SQL Server for the back-end(Databases).

Question 4c

c. What resources (i.e. financial, human , material or other resources, etc) were used to implement the initiative? (200 words maximum)
Computers, Network (LAN/WAN) and Departmental Officials for training

Question 5

The initiative should be adaptable to other contexts (e.g. other cities, countries or regions). There may already be evidence that it has inspired similar innovations in other public-sector institutions within a given country, region or at the global level.
a. Has the initiative been transferred to other contexts?
Yes
The initiative should be adaptable to other contexts (e.g. other cities, countries or regions). There may already be evidence that it has inspired similar innovations in other public-sector institutions within a given country, region or at the global level.

Question 6

The initiative should be able to be sustained over a significant period of time.
a. Please describe whether and how the initiative is sustainable (covering the social, economic and environmental aspects) (300 words maximum)
The 'Job Profiling System' which I initial developed for the Department/Ministry of health in my province was also adopted and implemented to the following after it was successful in my department: Social Development, Office of the Premier, Safety and Security and Corporative Governance.
b. Please describe whether and how the initiative is sustainable in terms of durability in time (300 words maximum)
The initiative is sustainable it only requires resources that the Government institutions have in most cases which are as follows : Computers, Network and Human Resource

Question 7

The initiative should have gone through a formal evaluation, showing some evidence of impact on improving people’s lives.
a. Has the initiative been formally evaluated?
No

Question 8

The initiative must demonstrate that it has engaged various actors such as from other institutions, civil society, or the private sector, when possible.
a. The 2030 Development Agenda puts emphasis on collaboration, engagement, coordination, partnerships, and inclusion. Please describe what stakeholders were engaged in designing, implementing and evaluating the initiative. Please also highlight their roles and contributions (300 words maximum)
The initiative only involved stakeholders in my department who are from both Human Resource Management Unit and Information and Communication Technology

Question 9

a. Please describe the key lessons learned, and any view you have on how to further improve the initiative (200 words maximum)
Challenges were experienced on computers connecting to the central database using a low Wired Area Network(WAN). This means user computers connecting on the system in the Local Area Network and in the fast performing Wired Area Network are working fine but those on the low Wired Area Network were not enjoying working with the system because of the performance. In setting that has a low performing WAN the solution is to decentralize database servers and use replication to consolidate the data to the central server.

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