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Nominee Information

Institutional Information
Member State United Arab Emirates
Institution Name Mohamed Bin Rashid Global Initiatives
Institution Type International charitable initiative for the prevention and treatment of blindness and low vision
Administrative Level National
Name of initiative Noor Dubai
Projects Operational Years 10
Website of Institution www.noordubai.org

Question 1: About the Initiative
Is this a public sector initiative? Yes

Question 2: Categories
Is the initiative relevant to one of the UNPSA categories? Delivering inclusive and equitable services to leave no one behind
UNPSACriteria
2018.1.1 Introduces an innovative idea, policy, practice or structure
2018.1.3 Provides access and equity to quality services

Question 3: Sustainable Development Goals
Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 3: Good Health
Goal 4: Quality Education
Goal 6: Clean Water and Sanitation
Goal 10: Reduced Inequalities
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
3.3 By 2030, end the epidemics of AIDS, tuberculosis, malaria and neglected tropical diseases and combat hepatitis, water-borne diseases and other communicable diseases
3.8 Achieve universal health coverage, including financial risk protection, access to quality essential health-care services and access to safe, effective, quality and affordable essential medicines and vaccines for all
3.b Support the research and development of vaccines and medicines for the communicable and non-communicable diseases that primarily affect developing countries, provide access to affordable essential medicines and vaccines, in accordance with the Doha Declaration on the TRIPS Agreement and Public Health, which affirms the right of developing countries to use to the full the provisions in the Agreement on Trade-Related Aspects of Intellectual Property Rights regarding flexibilities to protect public health, and, in particular, provide access to medicines for all
3.c Substantially increase health financing and the recruitment, development, training and retention of the health workforce in developing countries, especially in least developed countries and small island developing States
4.a Build and upgrade education facilities that are child, disability and gender sensitive and provide safe, non-violent, inclusive and effective learning environments for all
4.b By 2020, substantially expand globally the number of scholarships available to developing countries, in particular least developed countries, small island developing States and African countries, for enrolment in higher education, including vocational training and information and communications technology, technical, engineering and scientific programmes, in developed countries and other developing countries
6.2 By 2030, achieve access to adequate and equitable sanitation and hygiene for all and end open defecation, paying special attention to the needs of women and girls and those in vulnerable situations
6.b Support and strengthen the participation of local communities in improving water and sanitation management
10.3 Ensure equal opportunity and reduce inequalities of outcome, including by eliminating discriminatory laws, policies and practices and promoting appropriate legislation, policies and action in this regard

Question 4: Implementation Date
Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 03 Sep 2008

Question 5: Partners
Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization
Please provide details

Question 6: Supporting documentation
Will you be able to provide supporting documentation for your initiative? Yes

Question 7: UNPSA Awards
Has the initiative already won a UNPS Award? No

Question 8: Other Awards
Has the initiative won other Public Service Awards? Yes
If yes, please specify name, organisation and year. Dubai Government Excellence Program, Dubai Government,2016 /Emirates ideas and innovation award,2015

Question 9: How did you learn about UNPSA?
How did you learn about UNPSA? UN Website

Question 10: Validation Consent
I give consent to contact relevant persons and entities to inquire about the initiative for validation purpose. No

Question 1: About the Initiative
Is this a public sector initiative? Yes

Question 2: Categories
Is the initiative relevant to one of the UNPSA categories? Delivering inclusive and equitable services to leave no one behind
UNPSACriteria
2018.1.1 Introduces an innovative idea, policy, practice or structure
2018.1.3 Provides access and equity to quality services

Question 3: Sustainable Development Goals
Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 3: Good Health
Goal 4: Quality Education
Goal 6: Clean Water and Sanitation
Goal 10: Reduced Inequalities
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
3.3 By 2030, end the epidemics of AIDS, tuberculosis, malaria and neglected tropical diseases and combat hepatitis, water-borne diseases and other communicable diseases
3.8 Achieve universal health coverage, including financial risk protection, access to quality essential health-care services and access to safe, effective, quality and affordable essential medicines and vaccines for all
3.b Support the research and development of vaccines and medicines for the communicable and non-communicable diseases that primarily affect developing countries, provide access to affordable essential medicines and vaccines, in accordance with the Doha Declaration on the TRIPS Agreement and Public Health, which affirms the right of developing countries to use to the full the provisions in the Agreement on Trade-Related Aspects of Intellectual Property Rights regarding flexibilities to protect public health, and, in particular, provide access to medicines for all
3.c Substantially increase health financing and the recruitment, development, training and retention of the health workforce in developing countries, especially in least developed countries and small island developing States
4.a Build and upgrade education facilities that are child, disability and gender sensitive and provide safe, non-violent, inclusive and effective learning environments for all
4.b By 2020, substantially expand globally the number of scholarships available to developing countries, in particular least developed countries, small island developing States and African countries, for enrolment in higher education, including vocational training and information and communications technology, technical, engineering and scientific programmes, in developed countries and other developing countries
6.2 By 2030, achieve access to adequate and equitable sanitation and hygiene for all and end open defecation, paying special attention to the needs of women and girls and those in vulnerable situations
6.b Support and strengthen the participation of local communities in improving water and sanitation management
10.3 Ensure equal opportunity and reduce inequalities of outcome, including by eliminating discriminatory laws, policies and practices and promoting appropriate legislation, policies and action in this regard

Question 4: Implementation Date
Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 03 Sep 2008

Question 5: Partners
Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization
Please provide details

Question 6: Supporting documentation
Will you be able to provide supporting documentation for your initiative? Yes

Question 7: UNPSA Awards
Has the initiative already won a UNPS Award? No

Question 8: Other Awards
Has the initiative won other Public Service Awards? Yes
If yes, please specify name, organisation and year. Dubai Government Excellence Program, Dubai Government,2016 /Emirates ideas and innovation award,2015

Question 9: How did you learn about UNPSA?
How did you learn about UNPSA? UN Website

Question 10: Validation Consent
I give consent to contact relevant persons and entities to inquire about the initiative for validation purpose. No

Question 1: About the Initiative

Is this a public sector initiative? Yes

Question 2: Categories
Is the initiative relevant to one of the UNPSA categories? Delivering inclusive and equitable services to leave no one behind
UNPSACriteria
2018.1.1 Introduces an innovative idea, policy, practice or structure
2018.1.3 Provides access and equity to quality services

Question 3: Implementation Date

Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 03 Sep 2008

Question 4: Partners/Stakeholders

Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization
Please provide details

Question 5: Required Supplemental Documents

Will you be able to provide supporting documentation for your initiative? Yes

Question 6: UNPSA Awards

Has the initiative already won a UNPS Award? No

Question 7: Other Awards

Has the initiative won other Public Service Awards? Yes
Comments: Dubai Government Excellence Program, Dubai Government,2016 /Emirates ideas and innovation award,2015

Question 8: Sustainable Development Goals
Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 3: Good Health
Goal 4: Quality Education
Goal 6: Clean Water and Sanitation
Goal 10: Reduced Inequalities
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
3.3 By 2030, end the epidemics of AIDS, tuberculosis, malaria and neglected tropical diseases and combat hepatitis, water-borne diseases and other communicable diseases
3.8 Achieve universal health coverage, including financial risk protection, access to quality essential health-care services and access to safe, effective, quality and affordable essential medicines and vaccines for all
3.b Support the research and development of vaccines and medicines for the communicable and non-communicable diseases that primarily affect developing countries, provide access to affordable essential medicines and vaccines, in accordance with the Doha Declaration on the TRIPS Agreement and Public Health, which affirms the right of developing countries to use to the full the provisions in the Agreement on Trade-Related Aspects of Intellectual Property Rights regarding flexibilities to protect public health, and, in particular, provide access to medicines for all
3.c Substantially increase health financing and the recruitment, development, training and retention of the health workforce in developing countries, especially in least developed countries and small island developing States
4.a Build and upgrade education facilities that are child, disability and gender sensitive and provide safe, non-violent, inclusive and effective learning environments for all
4.b By 2020, substantially expand globally the number of scholarships available to developing countries, in particular least developed countries, small island developing States and African countries, for enrolment in higher education, including vocational training and information and communications technology, technical, engineering and scientific programmes, in developed countries and other developing countries
6.2 By 2030, achieve access to adequate and equitable sanitation and hygiene for all and end open defecation, paying special attention to the needs of women and girls and those in vulnerable situations
6.b Support and strengthen the participation of local communities in improving water and sanitation management
10.3 Ensure equal opportunity and reduce inequalities of outcome, including by eliminating discriminatory laws, policies and practices and promoting appropriate legislation, policies and action in this regard

Question 9: Validation Consent

Do you have any objections to us inquiring about the initiative for validation purposes? No

How did you know about UNPSA?

How did you know about UNPSA? UN Website

Nomination form

Questions/Answers

Question 1

Please describe the objective of the initiative introduced (200 words maximum)
Noor Dubai is one of Mohammed bin Rashid Al Maktoum Global initiatives, focusing Its activities on eliminating the causes of blindness and visual impairment that can be treated and prevented. More than 27 million people globally benefited from its Services and programmes, which include Surgical and medical treatment, distribution of visual aid, prevention programs to control and eliminate blinding diseases such as Neglected Tropical Diseases, and training of community members and health providers. As a member of the International Agency for Prevention of Blindness, Noor Dubai continues to pursue the goals of the World Health Organization (WHO) in a world free of blinding and visual impairment. Strategic Objectives are: - Prevention of blinding diseases - Treatment of reversible forms of blindness - Education of the public and training of health providers

Question 2

Please explain how the initiative is linked to the category and criteria selected (100 words maximum)
1- Innovation through Telemedicine provides an electronic platform to link community based health centers with tertiary care facilities for screening and early detection of diabetic eye disease. Facilitating accessibility and early prevention. Beneficiaries: 6540 patient 2-Mobile eye clinic provided to vulnerable groups: (elderly, students, public workers). Beneficiaries 17,000 individual 3-Medical Camps conducted to provide screening, treatment in underdeveloped cities. Beneficiaries: screened 263,438 individuals, surgeries 62,600, distribution of eye glasses 26,034 4- Elimination of blinding trachoma in Amhara, Ethiopia. 65 million doses of Zithromax distributed. 325,000 surgeries performed, 250,000 latrines built. 3,459 villages educated, 14,428 local teachers and community workers trained

Question 3

Please describe in what ways the initiative is contributing to the implementation of the 2030 Agenda for Sustainable Development and the realization of the SDGs. Specify which SDG(s) it is relevant to. (100 words maximum)
3.3 Distribution of 70.4 million Medication. Surgeries covering 60% of target 3.8 25,954 surgeries increasing cataract surgical coverage. 60,111 eyeglasses distributed. 3b conducted blindness survey Nigeria. 3c trained 462 surgeons 4.9 School eyehealth program Nigeria, screen 320,000 pupils 4b scholarship to 18 health providers in Nigeria 6.2 constructed 250,000 latrines. achieving 69% of latrine ownership 6b over 3,459 villages educated on environmental sanitation 14,428 community workers trained. Result: 91% utilization of sanitary facilities. 10.8 Mental health program reduced discrimination against visually impaired students including 5064 student in 11 schools 10.a Selection of programs based on WHO/IAPB report for developing countries

Question 4

The initiative must have positive impact on a group or groups of the population, especially the vulnerable (i.e. children, women, older persons, people with disabilities, etc.) within the context of your country or region. Please explain how the initiative has addressed a significant shortfall in governance, public administration or public service within the context of a given country or region. (200 words maximum)
National program funded eyecare for noninsured or low-income residents. Reducing visual impairment from delayed Treatment or lack of coverage in basic insurance package Awareness conducted via a popular weekly Radio show to promote outreach and funding as well as identification of patients. Beneficiaries 232 with cost of 1.6million AED School Health program to screen students for visual impairment, 5064 students were screened in 11 community low income schools in 2017. School Mental health program conducted to measure and reduce mental and social discrimination against the blind, 5000 student included across 6 schools. Screening program for 355 elderly living in remote areas or nursing homes, providing screening and referrals of cases to hospitals. International Cataract camps targets age related Cataract nearly 263,438 elderly screened and 26600 operated, 62,000 received treatment. Members in the eye health coalition to support Rohingya refugees by providing screening 50,000 patients and operating 500 in 2018. Program will continue till 2020.

Question 5

a. Please explain in which way the initiative is innovative in the context of your country or region (100 words maximum)
Telemedicine in screening Diabetic eye disease across Dubai, creating a unified, smart platform to connect community based health centers with tertiary eye centers. Reducing waiting time by increasing accessibility to the service and promoting screening and early detection. Covering 6540 patients, reducing rate of referrals to 7.4% of total number of patients. Achieving 100% patient satisfaction. Reducing waiting time for consultation from 6 months to 10 minutes. Following this success, the program has been adopted in the private sector.
b. Please describe if the innovation is original or if it is an adaptation from other contexts (100 words maximum)
Telehealth for screening diabetic eye disease was the first network of its kind in the country connecting 13 community centers with 1 hospital. Providing a great opportunity for accessibility and extending the service to remote areas in the Emirate. Through this innovation, the program received the 4th UAE Innovative Ideas Award. The program was also showcased in GITEX an international tradeshow showcasing advanced technology and innovation.

Question 6

Has the initiative been transferred and adapted to in other contexts (e.g. other cities, countries or regions) to your organization’s knowledge? If yes, please explain (100 words maximum)
Cataract camps programs in 18 countries: - Sudan: 34,536 - Pakistan: 45,639 - Sri Lanka: 16,553 - Yemen: 32,300 - Bangladesh: 24,200 - Chad: 11,000 - Niger: 21,030 - BurkinaFaso: 5,000 - Ghana: 6,477 - Somalia: 4,888 - Ethiopia: 19,059 - Togo: 6,893 - Morocco: 8,800 - Philippines: 3,500 - Nepal: 4,500 - Senegal: 4,500 - Eritrea: 3,197 - Nigeria: 5266 River Blindness program conducted in 3 African countries with total coverage of 5.3 million individuals Eyecare program conducted in Katsina, total population of 7 million National Trachoma program in Amhara in Ethiopia, total population of 19 million

Question 7

a. What resources (i.e. financial, human or others) were used to implement the initiative? (100 words maximum)
Invest in human capital through training of nationals to ensure sustainability: Individual educated and trained: - River blindness: 171,564 - Trachoma: 306, 842 - Awareness campaigns: 1,025,203 Financial support to programs to cover CAPEX, OPEX as well as sustainability: - Trachoma Programme (2013-2018) AED 7,348,000.00 - Riverblindness programme (2008-2009) AED 3,200,000.00 - Cataract camps (2014-2018) AED 3,306,600.00 - Mobile Eye Clinic (2014-2018) AED 10,967,689.61 - Telemedicine innovation (2016) AED 2,600,000.00 Collaboration and partnership with strategic stakeholders to promote research and successful outreach such as IAPB, NNN these are international alliances for prevention of blindness
b. Please describe whether and how the initiative is sustainable (covering the social, economic and environmental aspects) (200 words maximum)
- Certified ISO 22301 Business Continuity and 26000 Social Responsibility to ensure Sustainability of activities and business - Clear strategy was draft in collaboration with international stakeholders targeting sustainable programs and funding with clear measurable KPIs. Strategic programs are directly linked to 4 SDG goals and indirectly related to at least 2 SDG goals. - Publications at Federal Competitiveness and statistic authority, a governmental entity that documents measurable data and relations to SDGs. - Partnering with governments to achieve training and monitoring to locals in developing countries to assure sustainability of service delivery through local entities. - Annual renewable of licensing to promote fundraising programs to obtain financial sustainability - Collaborating with Dubai Health Authority to provide annual coverage for office space, staff and operational budget to assure suitability of operational budget

Question 8

a. Has the initiative been formally evaluated either through internal or external evaluation?
Yes
- Mohammed bin Rashid Global initiatives (issuance of annual report in electronic and print of all activities carried out in financial and administrative details and actual results, posted on websites and distributed to stakeholders). - The Ministry of Foreign Affairs and International Cooperation (the publication of annual report in electronic and print, posted on websites and distributed to stakeholders). - Department of Islamic Affairs and charitable activities: Annual License and external financial audit - Dubai Health Authority: Internal financial and administrative audit - Documenting all processes and operations in an electronic Process Modeling System, to monitor KPIs and Risk.
b. Please describe the indicators that were used (100 words maximum)
- National- Eyescreening: % screening coverage Performed, % screening Performed in the schools, % screening visits - International Eyecamps: Commitment to (the Number of screenings, Number of surgeries, and Number of glasses distributed) - National Program- Treatment: Number of surgeries, % of Good outcome surgery - Training: No. of health workers trained, No. of eye care teams supported - Number of events to promote national awareness - No. of International meetings - No. of new partnerships - Trachoma program KPIs: - No. of treatment/surgery- Tt, No. of MDA doses - No of WASH activities/ % latrine ownership
c. Please describe the outcome of the evaluation (100 words maximum)
- Department of Islamic Affairs and charitable activities: 5 years annual renewal of license - ISO 9001, ISO 22301, ISO 26000 renewal twice achieved - Audit reports satisfactory annually - Dubai Government Excellence program award for the year 2016 for the distinguished joint Government Project category - First place in the Emirates Ideas innovation award

Question 9

The 2030 Agenda for Sustainable Development puts emphasis on collaboration, engagement, coordination, partnerships, and inclusion. Please describe what and how stakeholders were engaged in designing, implementing and evaluating the initiative. Please also highlight their roles and contributions (200 words maximum)
- Local entities as Stakeholders are involved in Knowledge transfer through providing support and governmental approvals to maintain existing programs. - Governments of other countries provide through collaboration the required official approvals and documents to initiate programs and provide data to estimate the current situation of districts benefiting from the programs as well as support in monitoring the outcome and nominating local experts and health providers for training. - International NGOs are strategic stakeholders such as The Carter center and Al Basar foundation and Fredhollows foundation and CBM to provide logistic support for outreach international programs - International Agency for the Prevention of Blindness membership provides strategic guidance and data to facilitate program design and monitoring - Neglected Tropical Disease NGOs Network membership provides support for program design and monitoring with international statistics updates - Laborer national council is a stakeholder providing logistic support and outreach to facilitate involvement of laborers in screening programs - UAE ministry of foreign affairs & International Cooperation is a stakeholder providing current situation data for UAE Aid program and collaboration in international reporting as well as data on rescue and needs of refugees and displaced persons

Question 10

Please describe the key lessons learned, and any view you have on how to further improve the initiative (100 words maximum)
- Improving performance through KPI enhancing initiatives by proper selection of Camp location for 2019/2020, concentration of providing health services to refugees and displaced persons in Rohingya Crises - Monitoring Gender balance within existing programs among the beneficiaries by analyzing data from existing programs and designing gender inclusive targets - Following the success of the national mobile eye clinic, ongoing collaboration to establish 4 more units to serve a larger scope in the local community Partnership with local entities for a national eye survey to estimate the prevalence of and causes of blindness to better design treatment and rehabilitation services

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