Basic Info

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Nominee Information

Institutional Information

Member State South Africa
Institution Name Centre for Public Service Innovation
Institution Type Public Agency
Administrative Level National
Name of initiative PHRU Health Project
Projects Operational Years 11
Website of Institution

Question 1: About the Initiative

Is this a public sector initiative? Yes

Question 2: Categories

Is the initiative relevant to one of the UNPSA categories? Reaching the poorest and most vulnerable through inclusive services and partnerships
UNPSACriteria
2017.1.6 Creates mechanisms that can help the poorest and most vulnerable (and those representing or assisting them) to hold the government accountable on the delivery of public services. This may include mechanisms allowing them to provide feedback on the relevance, quality and cost of public services; report any wrongdoing; initiate investigations; file complaints or request compensation where relevant.

Question 3: Sustainable Development Goals

Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 3: Good Health
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
3.3 By 2030, end the epidemics of AIDS, tuberculosis, malaria and neglected tropical diseases and combat hepatitis, water-borne diseases and other communicable diseases

Question 4: Implementation Date

Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 02 Feb 2007

Question 5: Partners

Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization
Please provide details

Question 6: Supporting documentation

Will you be able to provide supporting documentation for your initiative? Yes

Question 7: UNPSA Awards

Has the initiative already won a UNPS Award? No

Question 8: Other Awards

Has the initiative won other Public Service Awards? Yes
If yes, please specify name, organisation and year. CPSI AWARDS

Question 9: How did you learn about UNPSA?

How did you learn about UNPSA? Through the CPSI

Question 10: Validation Consent

I give consent to contact relevant persons and entities to inquire about the initiative for validation purpose. No

Question 1: About the Initiative

Is this a public sector initiative? Yes

Question 2: Categories

Is the initiative relevant to one of the UNPSA categories? Reaching the poorest and most vulnerable through inclusive services and partnerships
UNPSACriteria
2017.1.6 Creates mechanisms that can help the poorest and most vulnerable (and those representing or assisting them) to hold the government accountable on the delivery of public services. This may include mechanisms allowing them to provide feedback on the relevance, quality and cost of public services; report any wrongdoing; initiate investigations; file complaints or request compensation where relevant.

Question 3: Sustainable Development Goals

Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 3: Good Health
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
3.3 By 2030, end the epidemics of AIDS, tuberculosis, malaria and neglected tropical diseases and combat hepatitis, water-borne diseases and other communicable diseases

Question 4: Implementation Date

Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 02 Feb 2007

Question 5: Partners

Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization
Please provide details

Question 6: Supporting documentation

Will you be able to provide supporting documentation for your initiative? Yes

Question 7: UNPSA Awards

Has the initiative already won a UNPS Award? No

Question 8: Other Awards

Has the initiative won other Public Service Awards? Yes
If yes, please specify name, organisation and year. CPSI AWARDS

Question 9: How did you learn about UNPSA?

How did you learn about UNPSA? Through the CPSI

Question 10: Validation Consent

I give consent to contact relevant persons and entities to inquire about the initiative for validation purpose. No

Question 1: About the Initiative

Is this a public sector initiative? Yes

Question 2: Categories

Is the initiative relevant to one of the UNPSA categories? Reaching the poorest and most vulnerable through inclusive services and partnerships
UNPSACriteria
2017.1.6 Creates mechanisms that can help the poorest and most vulnerable (and those representing or assisting them) to hold the government accountable on the delivery of public services. This may include mechanisms allowing them to provide feedback on the relevance, quality and cost of public services; report any wrongdoing; initiate investigations; file complaints or request compensation where relevant.

Question 3: Implementation Date

Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 02 Feb 2007

Question 4: Partners/Stakeholders

Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization
Please provide details

Question 5: Required Supplemental Documents

Will you be able to provide supporting documentation for your initiative? Yes

Question 6: UNPSA Awards

Has the initiative already won a UNPS Award? No

Question 7: Other Awards

Has the initiative won other Public Service Awards? Yes
Comments: CPSI AWARDS

Question 8: Sustainable Development Goals

Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 3: Good Health
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
3.3 By 2030, end the epidemics of AIDS, tuberculosis, malaria and neglected tropical diseases and combat hepatitis, water-borne diseases and other communicable diseases

Question 9: Validation Consent

Do you have any objections to us inquiring about the initiative for validation purposes? No

How did you know about UNPSA?

How did you know about UNPSA? Through the CPSI

Nomination form

Questions/Answers

Question 1

Please provide a brief summary of the initiative including the problems/challenges it addressed and the solutions that the initiative introduced (300 words maximum)
Tuberculosis (TB) and HIV remain a public health priority, and is now the leading cause of death from an infectious disease worldwide. In sub-Saharan Africa, TB incidence rates initially skyrocketed, driven principally by extremely high prevalence rates of HIV infection. South Africa is the country with the largest number of people living with HIV worldwide, and has experienced extremely high rates of TB incidence, prevalence and mortality. HIV contributes to 50% of deaths in South Africa with the highest mortality among those who are severely immunocompromised and not yet receiving ART. South Africa is facing a growing drug-resistant tuberculosis (TB) burden as nationally there remains a large gap between the number of patients diagnosed with (MDR-TB) and those who start treatment. Multidrug-resistant TB (MDR TB) and XDR TB are a growing concern. Despite an increase in diagnosis times, Patients encounter difficulties to access the treatment while new drugs are difficult to come by.
a. What are the overall objectives of the initiative?
Please describe the overall objectives of the initiative (200 words maximum)
The multi-component research project goals and objectives are: • To ascertain the impact of operationally implementing intensified case finding for TB and HIV in household of TB patients • To reduce waiting time for MDR treatment initiation • To ensure patents with XDR TB receive optimal treatment • To search for safe, effective MDR TB drugs with shortened treatment duration • To describe the aetiology and spectrum of renal disease observed in adult hospitalized HIV-infected patients • To look at determining the time to known latent TB infection status (LTBI) • To screen for TB in pregnancy • To determine if the nicotine patch and nicotine gum effectively reduces smoking more than intensive counseling alone in rural HIV-infected patients attending an antiretroviral clinic • To assist nurses in decentralized clinics to either start IPT for those asymptomatic patients and refer symptomatic patients for evaluation of TB disease • To conduct HIV prevention program such as Medical Male Circumcision • To raise community awareness on TB, HIV, circumcisions and research • To empower government medical officers with research tools • To provide an opportunity for registrars to study for Master of Medicine Degree (MMED) • To provide employment opportunities and career advancement to the community
b. How does the initiative fit within the selected category?
Please describe how the initiative is linked to the criteria of the category (200 words maximum)
In attempt to improve the health care delivery system, we established partnerships with the following organizations : • The National Institute for Communicable Diseases (NICD) which is a major global player in infectious disease intelligence like influenza, pneumococcal and TB • The Council for Scientific and Industrial Research (CSIR) in which is one of the leading scientific and technology research, development and implementation organizations in Africa. CSIR undertakes directed research and development for socio-economic growth • The Aurum Institute, a research and health systems management organization that focuses on TB and HIV prevention, treatment and care We conduct the following research projects at hospital and clinic level to inform on policy making: • Renal Impairment in HIV infected patients receiving Tenofovir-Based Antiretroviral Therapy in a South African Hospital - to describe the aetiology and spectrum of renal disease observed in adult hospitalized HIV-infected patients • The Quantiferon gold in tube test (QGIT) study, a cluster randomized trial - to look at determining the time to known latent TB infection status (LTBI) • Screening for TB in Pregnancy, Supplement to: The Effect of Tuberculosis and Its Treatment on HIV-Infected Pregnant Women and Their Infants • Smoking Cessation is a Randomized Clinical Trial - to determine if the nicotine patch and nicotine gum effectively reduces smoking more than intensive counseling alone in rural HIV-infected patients attending an antiretroviral clinic • A cluster randomized trial of nurse-led, symptom-based screening of household child contacts of tuberculosis index cases - to assist nurses in decentralized clinics to either start IPT for those asymptomatic patients and refer symptomatic patients for evaluation of TB disease

Question 2

The initiative should improve people’s lives, notably by enhancing the contribution of public services to the implementation of the 2030 Agenda for Sustainable Development and the realization of the SDGs
a. Please explain how the initiative improves the delivery of public services (200 words maximum)
The Perinatal HIV Research Unit (PHRU) and Klerksdorp/Tshepong Hospital Complex (KTHC) conduct clinical research to save humanity and provide scientific knowledge on TB and HIV as they are major public health issues. PHRU and KTHC are able to enhance the health care delivery system. We play an active role in identifying individuals with TB and HIV earlier and bringing them into care. The hospital MDR outpatient clinic traces Rifampicin resistant patients and help them access treatment early. Patients are identified and put onto treatment as soon as possible and thus prevent the spread of TB. We also conduct the Bedaquilline Programme - compassionate use for pre XDR patients, where the first pre-XDR patient was cured in North-West Province. The Klerksdorp Clinical Trials Units (KCTU) specializes in biomedical research units which, conducts TB drug sensitive and drug resistant (MDR/XDR) clinical trials of all phases. Our activities aim to achieve the 90-90-90 strategies. Voluntary Medical Male circumcision (VMMC) has been shown to be partially (at least 60%) effective at reducing the risk of HIV acquisition in heterosexual males. VMMC has been recommended by the World Health Organization (WHO) as part of the biomedical HIV prevention strategies for countries with high HIV prevalence. In response to this directive, We have performed over 30 000 circumcisions in Dr. Kenneth Kaunda District. The high volume VMMC sites have also provided an opportunity to conduct research studies on increased number of males seeking the service. These include PrePex Male Circumcision, HIV Incidence comparing the PrePex and surgical methods and Smoking Prevalence Studies.

Question 3

The initiative must impact positively a group or groups of the population (i.e. children, women, elderly, people with disability, etc) and address a significant issue of public service delivery within the context of a given country or region.
a. Please explain how the initiative has addressed a significant issue related to the delivery of public services (200 words maximum)
This multi component public health intervention is conducted in Dr. Kenneth Kaunda District which has an estimated population is 716 272. The PHRU is a research wing liked to the KTHC as a tertiary hospital. The district also has 3 District Hospitals; 9 Community Health Centres; 27 Primary Health Care (PHC) Clinics; 6 satellite and 2 mobile clinics. PHC Nurse Workload (clients per nurse per day) was 24.5, and PHC Doctor Workload was 13.2 in 2015. The annual TB incidence is 696/100,000. TB Successful Treatment is 60%, and Provincial HIV Prevalence is 13%. Matlosana Sub-District has 16 health care facilities situated in 4 local areas/townships; Jouberton, Khuma, Kanana and Tigane and surrounding small towns. Various research projects have been conducted at these health facilities to improve the health care delivery system and inform policy making. The community is the vital component of the project and bears witness to the activities and its impact in improving the health care delivery system. All initiatives and strategies are aimed at improving the public health problems currently encountered
b. Please explain how the initiative has impacted positively a group or groups of the population within the context of your country or region (200 words maximum)
Through the multi-component research project helped address the service delivery challenges: • The Mass ACF study scaled up Active Case Finding for TB and HIV contacts in Matlosana. The strategy highly recommended WHO and was also adopted by the South African National Department of Health (NDoH) • The MDR outpatient clinic reduced the waiting time from more than 2 weeks to less than 5 days. Rifampicin resistant patients are traced and have access to early treatment. Patients are therefore identified and put onto treatment as soon as possible and thus prevent the spread of TB • Hospital medical officers were introduced and familiarized to research. Five registrars were able to study Master of Medicine Degree • Various clinical trials are conducted to search for safe, effective MDR TB drugs with shortened treatment duration • Over 30 000 medical male circumcisions have been performed. The circumcision sites also provides an opportunity to HIV Testing and counselling • We are actively involved in community engagement activities to raise awareness on TB, HIV, circumcisions and research. We also established a 20 member community advisory board (CAB) • We employed 161 research employees of various categories to form part of the health research team. In addition to that, the employees have an opportunity to career development and advancement through formal and informal trainings

Question 4

The initiative must present an innovative idea, a distinctively new approach, or a unique policy or approach implemented in order to realize the SDGs in the context of a given country or region.
a. Please explain in which way the initiative is innovative in the context of your country or region (200 words maximum)
We ensured successful implementation of intensified active case finding for TB and HIV in household of TB patients. Patients with HIV and TB were diagnosed early and initiated on treatment early. This best practice is highly recommended by WHO and also adopted by NDoH. The MDR outpatient clinic reduced treatment initiation waiting time from more than 2 weeks to less than 5 days. Through the Bedaquilline programme we ensure patients with XDR TB receive optimal treatment. We conduct clinical trials to search for safe, effective MDR TB drugs with shortened treatment duration. We have performed about 30 000 circumcisions since inception of the VMMC high volume sites in 2012. We are actively involved in community engagement activities to raise awareness on TB, HIV, circumcisions and research. We also established a 20 member community advisory board (CAB). Hospital medical officers were introduced and familiarized to research. Five registrars were able to study Master of Medicine Degree. We currently conduct 20 projects, have 12 upcoming projects and employed 161 people of various health care categories.

Question 4b

b. Please describe if the innovation is original or if it is an adaptation from other contexts (If it is known)? (200 words maximum)
The Perinatal HIV Research Unit (PHRU) is a large and complex clinical research organization focusing on TB and HIV treatment and prevention. PHRU in Chris Hani Baragwanath Hospital in Gauteng Province was established 21 years ago. Through expansion and interest in TB, the PHRU Matlosana site in Klerksdorp/Tshepong Hospital Complex (KTHC) was established in 2007 in Matlosana Municipality, a sub-district of the Dr Kenneth Kaunda (KK) health district in North West Province, starting with only 2 employees conducting TB mortality study. This site developed and evolved significantly throughout the years. A major highlight was the Clinical Trials Unit established in 2012 at KTHC Multi-Drug Resistant Tuberculosis (MDR-TB) Unit. The unit commenced with two clinical trials. Due to support from the hospital, commitment and hard work of the research team, the unit developed and currently conducts several clinical trials, other TB diagnostic and biomarkers studies

Question 4c

c. What resources (i.e. financial, human , material or other resources, etc) were used to implement the initiative? (200 words maximum)
The initial 2 clinical trials were completed successfully and we received international recognition and we are approached by different funders with an attempt to collaborate and conduct more research studies. We currently employ 161 employees of various health professions. There is an on-site data management centre, three clinical facilities with consulting rooms, offices, counselling room, specimen processing room, pharmacy, a–80oC freezer and a cooled centrifuge. We have access to hospital facilities for radiological investigations and research specimens are couriered to one of three laboratories in Johannesburg daily. In 2012, PHRU received funding to start the Voluntary Medical Male Circumcision (VMMC) program. The high volume VMMC sites were established in Klerksdorp/ Tshepong Hospital and Potchefstroom Hospital in 2012. The overall PHRU Matlosana developed significantly.

Question 5

The initiative should be adaptable to other contexts (e.g. other cities, countries or regions). There may already be evidence that it has inspired similar innovations in other public-sector institutions within a given country, region or at the global level.
a. Has the initiative been transferred to other contexts?
Yes
Due to the greater impact the project had on the health care delivery system, the project is replicated in other provinces in South Africa. Limpopo Province in Capricorn, Waterberg and Vembhe districts and Free State Province in Botshabelo are conducting the Home Active Case Finding. Gauteng Province is conducting clinical trials, TB biomarkers and diagnostic studies, and also engages in Voluntary Medical Male Circumcision Programme. Free State, Bloemfontein is conducting the Voluntary Medical Male Circumcision Programme.

Question 6

The initiative should be able to be sustained over a significant period of time.
a. Please describe whether and how the initiative is sustainable (covering the social, economic and environmental aspects) (300 words maximum)
This multi-component research project started 10 years ago with only 2 employees conducting a small observational study. The project was well sustained as the site now currently employs 161 employees conducting multiple Tb & HIV projects to improve the health care delivery system. we received international recognition and we are approached by different funders with an attempt to collaborate and conduct more research studies
b. Please describe whether and how the initiative is sustainable in terms of durability in time (300 words maximum)
Sustainability of this multi-component initiative depends on availability sponsors and funders. Project activities require revenue to sustain its existence. This calls for various stakeholders to invest and sponsor projects aiming at addressing public health issues. Unfortunately due to economic changes and limitations, the funding for VMMC program ended in September 2017, but our exit strategy ensured that there is skills transfer and capacitation of DoH to continue with the program. Through commitment, hard-work and dedication we strive to attract more sponsors to develop an interest in collaborating with us in doing health implementation projects.

Question 7

The initiative should have gone through a formal evaluation, showing some evidence of impact on improving people’s lives.
a. Has the initiative been formally evaluated?
Yes
If yes, please describe how the initiative was evaluated? (200 words maximum)
The PHRU and KTHC highly upholds Good Clinical Principles (GCP) which makes emphasis on restoration and promotion of health and not to inflict harm or cause death. We therefore have internal monitoring and evaluation processes to track and report the progress of projects. Monitoring and evaluation processes are continuous and occur at different time points. In addition to these internal processes, the PHRU is also monitored by external funders, donors and regulatory bodies to monitor compliance to protocol.
b. Please describe the outcome of the evaluation of the impact of the initiative (200 words maximum)
We ensured successful implementation of intensified active case finding for TB and HIV in household of TB patients. Patients with HIV and TB were diagnosed early and initiated on treatment early. This best practice is highly recommended by WHO and also adopted by NDoH. The MDR outpatient clinic reduced treatment initiation waiting time from more than 2 weeks to less than 5 days. Through the Bedaquilline programme we ensure patients with XDR TB receive optimal treatment, where the first pre-XDR patient was cured in the province. We conduct clinical trials to search for safe, effective MDR TB drugs with shortened treatment duration. We have performed about 30 000 circumcisions since inception of the VMMC high volume sites in 2012. We are actively involved in community engagement activities to raise awareness on TB, HIV, circumcisions and research. We also established a 20 member community advisory board (CAB). Hospital medical officers were introduced and familiarized to research. Five registrars were able to study Master of Medicine Degree. We currently conduct 20 projects, have 12 upcoming projects and employed 161 people of various health care categories.
c. Please describe the indicators that were used (200 words maximum)
• Number of household contacts screened for TB, hypertension and diabetes • Number of patients tested for TB and HIV • Number of patients diagnosed with TB and HIV • Number of patients started on treatment (TB, HIV, hypertension and diabetes) • Prevalence and incidence of TB and HIV • TB treatment completion rate • TB treatment success rate • ART adherence rate • Number of participants enrolled into research studies • Participant decline rate • Participant retention rate • Participant lost to follow-up rate • Serious Adverse Events (SAE) rate

Question 8

The initiative must demonstrate that it has engaged various actors such as from other institutions, civil society, or the private sector, when possible.
a. The 2030 Development Agenda puts emphasis on collaboration, engagement, coordination, partnerships, and inclusion. Please describe what stakeholders were engaged in designing, implementing and evaluating the initiative. Please also highlight their roles and contributions (300 words maximum)
Key stakeholders from the South African Department of Health are responsible for setting the research agenda and collaborating with researchers to implement research projects and utilize the findings in addressing public health priority issues. Engagement activities were held with management from the North-West Province, Dr Kenneth Kaunda District, Matlosana Sub-District and Klerksdorp/Tshepong Hospital Complex to obtain management buy-in and approval multi-component research project. The PHRU also engaged the sixteen health care facilities in Matlosana Sub-District because the facilities are the primary recipient of TB and HIV patients. The nurses from health care facilities were trained on TB and HIV management of patients. Governmental departments in South Africa are often linked to provide services to citizens and such departments linked to the Department of Health are the Department of Social Development and Department of Education. Similarly, local Non-Governmental Organizations (NGO’s) also function in collaboration to serve the community. The two governmental departments and local NGO’s were engaged through activities of the PHRU Community Advisory Board (CAB) to inform them about the multi-component research project and collaborate with them to address these major public health issues.

Question 9

a. Please describe the key lessons learned, and any view you have on how to further improve the initiative (200 words maximum)
Stakeholder engagement and support has often been difficult to obtain from key people directly involved in policy formulation and decision making. We have learned that patience, ongoing communication and continuous feedback play an important role to obtain their buy-in. Community members still lack knowledge about research, its importance and how it impacts our daily lives. The great achievement was establishment of the community advisory board (CAB) as these are people from the same community and understand the culture and dynamics involved.

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