Basic Info

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Nominee Information

Institutional Information

Member State Saudi Arabia
Institution Name Ministry of Environment, Water and Agriculture
Institution Type Ministry
Ministry Type Ministry of Environment, Water and Agriculture
Administrative Level National
Name of initiative Licenses Portal
Projects Operational Years 2
Website of Institution www.mewa.gov.sa

Question 1: About the Initiative

Is this a public sector initiative? Yes

Question 2: Categories

Is the initiative relevant to one of the UNPSA categories? Promoting digital transformation in the public sector
UNPSACriteria
NoItems

Question 3: Sustainable Development Goals

Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 2: Zero Hunger
Goal 3: Good Health
Goal 8: Decent Work and Economic Growth
Goal 10: Reduced Inequalities
Goal 11: Sustainable Cities and Communities
Goal 12: Responsible Consumption and Production
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
2.1 By 2030, end hunger and ensure access by all people, in particular the poor and people in vulnerable situations, including infants, to safe, nutritious and sufficient food all year round
2.2 By 2030, end all forms of malnutrition, including achieving, by 2025, the internationally agreed targets on stunting and wasting in children under 5 years of age, and address the nutritional needs of adolescent girls, pregnant and lactating women and older persons
3.8 Achieve universal health coverage, including financial risk protection, access to quality essential health-care services and access to safe, effective, quality and affordable essential medicines and vaccines for all
8.1 Sustain per capita economic growth in accordance with national circumstances and, in particular, at least 7 per cent gross domestic product growth per annum in the least developed countries
8.2 Achieve higher levels of economic productivity through diversification, technological upgrading and innovation, including through a focus on high-value added and labour-intensive sectors
10.1 By 2030, progressively achieve and sustain income growth of the bottom 40 per cent of the population at a rate higher than the national average
10.2 By 2030, empower and promote the social, economic and political inclusion of all, irrespective of age, sex, disability, race, ethnicity, origin, religion or economic or other status
11.b By 2020, substantially increase the number of cities and human settlements adopting and implementing integrated policies and plans towards inclusion, resource efficiency, mitigation and adaptation to climate change, resilience to disasters, and develop and implement, in line with the Sendai Framework for Disaster Risk Reduction 2015-2030, holistic disaster risk management at all levels
12.7 Promote public procurement practices that are sustainable, in accordance with national policies and priorities
12.b Develop and implement tools to monitor sustainable development impacts for sustainable tourism that creates jobs and promotes local culture and products

Question 4: Implementation Date

Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 01 Jul 2017

Question 5: Partners

Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
Please provide details

Question 6: Previous Participation

1. Has the initiative submitted an application for consideration in the past 3 years (2017-2019)? No

Question 7: UNPSA Awards

Has the initiative already won a UNPS Award? No

Question 8: Other Awards

Has the initiative won other Public Service Awards? Yes
If yes, please specify name, organisation and year. WSIS2019 https://www.itu.int/net4/wsis/stocktaking/prizes/2019/

Question 9: How did you learn about UNPSA?

How did you learn about UNPSA? GOVERNMENT

Question 10: Validation Consent

I give consent to contact relevant persons and entities to inquire about the initiative for validation purpose. Yes

Question 1: About the Initiative

Is this a public sector initiative? Yes

Question 2: Categories

Is the initiative relevant to one of the UNPSA categories? Promoting digital transformation in the public sector
UNPSACriteria
NoItems

Question 3: Sustainable Development Goals

Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 2: Zero Hunger
Goal 3: Good Health
Goal 8: Decent Work and Economic Growth
Goal 10: Reduced Inequalities
Goal 11: Sustainable Cities and Communities
Goal 12: Responsible Consumption and Production
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
2.1 By 2030, end hunger and ensure access by all people, in particular the poor and people in vulnerable situations, including infants, to safe, nutritious and sufficient food all year round
2.2 By 2030, end all forms of malnutrition, including achieving, by 2025, the internationally agreed targets on stunting and wasting in children under 5 years of age, and address the nutritional needs of adolescent girls, pregnant and lactating women and older persons
3.8 Achieve universal health coverage, including financial risk protection, access to quality essential health-care services and access to safe, effective, quality and affordable essential medicines and vaccines for all
8.1 Sustain per capita economic growth in accordance with national circumstances and, in particular, at least 7 per cent gross domestic product growth per annum in the least developed countries
8.2 Achieve higher levels of economic productivity through diversification, technological upgrading and innovation, including through a focus on high-value added and labour-intensive sectors
10.1 By 2030, progressively achieve and sustain income growth of the bottom 40 per cent of the population at a rate higher than the national average
10.2 By 2030, empower and promote the social, economic and political inclusion of all, irrespective of age, sex, disability, race, ethnicity, origin, religion or economic or other status
11.b By 2020, substantially increase the number of cities and human settlements adopting and implementing integrated policies and plans towards inclusion, resource efficiency, mitigation and adaptation to climate change, resilience to disasters, and develop and implement, in line with the Sendai Framework for Disaster Risk Reduction 2015-2030, holistic disaster risk management at all levels
12.7 Promote public procurement practices that are sustainable, in accordance with national policies and priorities
12.b Develop and implement tools to monitor sustainable development impacts for sustainable tourism that creates jobs and promotes local culture and products

Question 4: Implementation Date

Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 01 Jul 2017

Question 5: Partners

Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
Please provide details

Question 6: Previous Participation

1. Has the initiative submitted an application for consideration in the past 3 years (2017-2019)? No

Question 7: UNPSA Awards

Has the initiative already won a UNPS Award? No

Question 8: Other Awards

Has the initiative won other Public Service Awards? Yes
If yes, please specify name, organisation and year. WSIS2019 https://www.itu.int/net4/wsis/stocktaking/prizes/2019/

Question 9: How did you learn about UNPSA?

How did you learn about UNPSA? GOVERNMENT

Question 10: Validation Consent

I give consent to contact relevant persons and entities to inquire about the initiative for validation purpose. Yes

Question 1: About the Initiative

Is this a public sector initiative? Yes

Question 2: Categories

Is the initiative relevant to one of the UNPSA categories? Promoting digital transformation in the public sector
UNPSACriteria
NoItems

Question 3: Sustainable Development Goals

Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 2: Zero Hunger
Goal 3: Good Health
Goal 8: Decent Work and Economic Growth
Goal 10: Reduced Inequalities
Goal 11: Sustainable Cities and Communities
Goal 12: Responsible Consumption and Production
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
2.1 By 2030, end hunger and ensure access by all people, in particular the poor and people in vulnerable situations, including infants, to safe, nutritious and sufficient food all year round
2.2 By 2030, end all forms of malnutrition, including achieving, by 2025, the internationally agreed targets on stunting and wasting in children under 5 years of age, and address the nutritional needs of adolescent girls, pregnant and lactating women and older persons
3.8 Achieve universal health coverage, including financial risk protection, access to quality essential health-care services and access to safe, effective, quality and affordable essential medicines and vaccines for all
8.1 Sustain per capita economic growth in accordance with national circumstances and, in particular, at least 7 per cent gross domestic product growth per annum in the least developed countries
8.2 Achieve higher levels of economic productivity through diversification, technological upgrading and innovation, including through a focus on high-value added and labour-intensive sectors
10.1 By 2030, progressively achieve and sustain income growth of the bottom 40 per cent of the population at a rate higher than the national average
10.2 By 2030, empower and promote the social, economic and political inclusion of all, irrespective of age, sex, disability, race, ethnicity, origin, religion or economic or other status
11.b By 2020, substantially increase the number of cities and human settlements adopting and implementing integrated policies and plans towards inclusion, resource efficiency, mitigation and adaptation to climate change, resilience to disasters, and develop and implement, in line with the Sendai Framework for Disaster Risk Reduction 2015-2030, holistic disaster risk management at all levels
12.7 Promote public procurement practices that are sustainable, in accordance with national policies and priorities
12.b Develop and implement tools to monitor sustainable development impacts for sustainable tourism that creates jobs and promotes local culture and products

Question 4: Implementation Date

Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 01 Jul 2017

Question 5: Partners

Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
Please provide details

Question 6: Previous Participation

1. Has the initiative submitted an application for consideration in the past 3 years (2017-2019)? No

Question 7: UNPSA Awards

Has the initiative already won a UNPS Award? No

Question 8: Other Awards

Has the initiative won other Public Service Awards? Yes
If yes, please specify name, organisation and year. WSIS2019 https://www.itu.int/net4/wsis/stocktaking/prizes/2019/

Question 9: How did you learn about UNPSA?

How did you learn about UNPSA? GOVERNMENT

Question 10: Validation Consent

I give consent to contact relevant persons and entities to inquire about the initiative for validation purpose. Yes

Nomination form

Questions/Answers

Question 1

Please briefly describe the initiative, what issue or challenge it aims to address and specify its objectives. (300 words maximum)
The strategic objective of building this system is to provide easy, quick and digitalized channel for all investors (individuals and organizations) to request any agriculture licenses inside the kingdom of Saudi Arabia. All types of agriculture licenses that authorize investors to operate their business under the rules, policies, procedures and conditions of the ministry and on other hand the ministry will be able to monitor, measure and improve its services all the time by redesigning and the business processes to increase the quality, reduce the time and control the cost for the investors and the ministry. The project scope is developing electronic portal that will contains 80 types of agriculture licenses that can any investor apply for them to get the license electrically. The main objectives of licenses portal: - Manage and tracking the licenses in centralized portal that will be accessible for all investors (individuals and organizations) - Getting the needed licenses without visiting the ministry or any of its offices - Paperless environment by reduce the paper work inside the ministry and its offices - Digitalized government to be aligned with digital transformation strategy for the ministry as one the main initiative for the kingdom vision 2030 - Transparently and ability to monitor the requests statuses from the beneficiaries by tracing the request ID through the centralized portal - Reduce the violations and have more control on the non-licensed investors - Ability to add the violations in an accurate way by License number

Question 2

Please explain how the initiative is linked to the selected category. (100 words maximum)
This project in the ministry is coming under the digital transformation initiative that focusing on providing electronic services to help the beneficiaries to get their services in less time and good quality. In addition to, enable the ministry to track, manage and improve the beneficiaries experience and enhance the social life for the communities. Licenses portal aims to transform the government of the Kingdom into a forward-looking nation of growth, people, governance, and environment that always accounts for the beneficiaries groups.

Question 3

a. Please specify which SDGs and target(s) the initiative supports and describe concretely how the initiative has contributed to their implementation. (200 words maximum)
Goal 2: zero hunger, Goal 3: Good Health, Goal 8: decent work and economic growth,Goal 15: life on land, Goal 10: Reduced Inequalities, Goal 11: Sustainable Cities and Communities, Goal 12: Responsible Consumption and Production Licenses portal contributed in goal 2 and promote sustainable agriculture meaning all people at all times have access to sufficient, safe, nutritious food to maintain a healthy and active life. Also in goal 3 to achieve universal health coverage, goal 8 developing the Kingdom economic growth Goal 15 ensure healthy lives and promote well-being for all ages is important to building prosperous societies. Promote fair and equitable sharing of the benefits arising from the utilization of genetic resources and promote appropriate access to such resources, as internationally agreed. Goal 10 reduced inequalities the income as well as those based on age, sex, disability, race, ethnicity, origin, religion or economic or other status within a country. The statistics reports shows the number of applicants seeking their licenses and all those beneficiaries that got them, The main objective of this report is to describe the implementation and impact of the application.
b. Please describe what makes the initiative sustainable in social, economic and environmental terms. (100 words maximum)
The social target for this system as it’s will touch all social components by increase the quality of life, food and services for social communities by manage and control the licensing process and exposure the services for bigger social community This application will encourage the beneficiaries to apply their licenses requests in a sustainable manner to return with good quality for the agriculture products and livestock Providing business opportunities to a vast army of beneficiaries. As a matter of fact, the process of economic development is being initiated with our application The environmental impact that licenses portal is contributing in is the growth of cultivation The beneficiaries can apply for licenses request electrically without having to visit the ministry

Question 4

a. Please explain how the initiative has addressed a significant shortfall in governance, public administration or public service within the context of a given country or region. (200 words maximum)
The licenses portal gives great attention regards digital transformation as a tool to bring about sustainable development in the Kingdom. Tackling the issues that face the individuals and organizations is therefore a cornerstone of this initiative mission. Digital technologies can ensure equal access to opportunities to all, eventually allowing for providing the financial help and improving lives. It ensures the right policies are promoted, ushering in better, more inclusive, digitally enabled services that are accessible, efficient, savings-generating, open, and sustainable also catering to all different sectors of society. In doing so, access is ensured and fatalities from end-user. Unified business process for all beneficiaries within the same platform that enables the governance
b. Please describe how your initiative addresses gender inequality in the country context. (100 words maximum)
Gender inequality acknowledges that men and women are not equal and that gender affects an individual's living experience. These differences arise from distinctions in biology, psychology, and cultural norms. Some of these distinctions are empirically grounded while others appear to be socially constructed. In Licenses portal we do not have gender inequality.
c. Please describe who the target group(s) were, and explain how the initiative improved outcomes for these target groups. (200 words maximum)
The innovation is the creation of the ministry of environment water & agriculture entity to help the beneficiaries our main target groups are investors (the unemployed, women, youth) and organizations correctly to contribute in shaping our countries future, the whole of government efforts to propagate SDGs into society using digital transformation. This is being done with the notion of the beneficiary being collaborative in applying for their needed licenses in licenses portal. This portal will encourage the investors to invest in the all types under agriculture domain by keeping the sources and materials well maintained all the time from the companies and investors. Also will return with good quality for the agriculture products

Question 5

a. Please describe how the initiative was implemented including key developments and steps, monitoring and evaluation activities, and the chronology. (300 words)
The portal is expecting to receive 50-80 request per day and the average processing time will be 2-3 days that will reduce the paper work in the ministry and giving the ability to monitor all licenses in addition to the ability of capturing the violations that will checked in the renew process of the licenses and notify the other government entities about the violations to can take an immediate actions
b. Please clearly explain the obstacles encountered and how they were overcome. (100 words)
The main obstacles that License portal has faced are: - Awareness of using the application in the remote villages. - Internet access coverage in not covered in all cities areas - Challenge to check with all importations roles and guidance

Question 6

a. Please explain in what ways the initiative is innovative in the context of your country or region. (100 words maximum)
The innovation is in the creation of the ministry of environment water & agriculture entity to help the beneficiaries get back on their feet and start their business correctly to contribute in shaping our countries future, the whole of government efforts to propagate SDGs into society using digital transformation. This is being done with the notion of the beneficiary being collaborative in applying for their needed licenses in licenses portal. This portal will encourage the investors to invest in the all types under agriculture domain by keeping the sources and materials well maintained all the time from the companies and investors. Also will return with good quality for the agriculture products
b. Please describe, if relevant, how the initiative drew inspiration from successful initiative in other regions, countries and localities. (100 words maximum)
No, as our initiative is mainly for Saudi Arabia.

Question 7

a. Has the initiative been transferred and/or adapted to other contexts (e.g. other cities, countries or regions) to your organization’s knowledge? If yes, please explain where and how. (200 words maximum)
No, as our initiative is mainly in Saudi Arabia.
b. If not yet transferred/adapted to other contexts, please describe the potential for transferability. (200 words maximum)
Licenses portal is an adaptive platform where each country could transfer this platform to their rules and regulations, however it will not be transferred.

Question 8

a. What specific resources (i.e. financial, human or others) were used to implement the initiative? (100 words maximum)
This initiative was created by a project group of 15 people inside the ministry of environment water & agriculture.
b. Please explain what makes the initiative sustainable over time, in financial and institutional terms. (100 words maximum)
The institutional target for this system as it’s will touch all social components by increase the quality of life. The beneficiaries can apply for licenses request electrically without having to visit the ministry or any of its branches which helps the ministry in the financial department

Question 9

a. Was the initiative formally evaluated either internally or externally?
Yes
b. Please describe how it was evaluated and by whom? (100 words maximum)
Communication and technology commission in Saudi Arabia. World summit on the information society of 2019.
c. Please describe the indicators and tools used. (100 words maximum)
The internal evaluation was done by the communication and technology commission in Saudi Arabia. Licenses portal performance is primarily measured through the level of digital transformation maturity, as it is a main goal and objective to guide the process of digital transformation on a national level. On the external evaluation note licenses portal was nominated for the world summit on the information society of 2019
d. What were the main findings of the evaluation (e.g. adequacy of resources mobilized for the initiative, quality of implementation and challenges faced, main outcomes, sustainability of the initiative, impacts) and how this information is being used to inform the initiative’s implementation. (200 words maximum)
The internal evaluation outcome is to increase and deepen the scope of the initiative, and directly measure the contribution in addressing SDGs and related indices. Where the external evaluation for licenses portal won the world summit on the information society of 2019

Question 10

Please describe how the initiative strives to work in an integrated manner within its institutional landscape – for example, how does the initiative work horizontally and/or vertically across different levels of government? (200 words maximum)
Licenses portal provides the beneficiaries to avoid visiting other governmental entities being that it is connected to the major public and government in Saudi Arabia. the ministry will be able to monitor, measure and improve its services all the time by redesigning and the business processes to increase the quality, reduce the time and control the cost for the investors and the ministry.

Question 11

The 2030 Agenda for Sustainable Development puts emphasis on collaboration, engagement, partnerships, and inclusion. Please describe which stakeholders were engaged in designing, implementing and evaluating the initiative and how this engagement took place. (200 words maximum)
The input and cooperation from all stakeholders in the ministry to design, customize, and implement the approach to the context

Question 12

Please describe the key lessons learned, and how your organization plans to improve the initiative. (200 words maximum)
The business objectives were specific and attainable as we completed the project in a timely limited manner our services concept was highly appropriate to the business objective. More over structured, targeted and thorough assessment exercises of SDG targets through activities. Increased innovative initiatives that more comprehensively address and serve the SDGs. Lead the propagation of SDGs throughout the Kingdom (and ensure all entities align with SDG outcomes through as many initiatives as possible) Put further emphasis on more inclusive decision-making by increasing participation of vulnerable groups in co-creating innovative services that directly addresses the SDGs.

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