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Nominee Information

Institutional Information
Member State Turkey
Institution Name Ministry Of Youth and Sports of Turkish Republic
Institution Type Ministry
Ministry Type Ministry of Youth Affairs and Sports
Administrative Level National
Name of initiative Department of Information Technologies
Projects Operational Years 7
Website of Institution http://www.gsb.gov.tr

Question 1: About the Initiative
Is this a public sector initiative? Yes

Question 2: Categories
Is the initiative relevant to one of the UNPSA categories? Making institutions inclusive and ensuring participation in decision-making
UNPSACriteria
2017.2.10 Promotes Participation through New Institutional Mechanisms
2017.2.2 Strengthen the capacity of national or local governments and public institutions responsible for overseeing or delivering public services to engage people in preparing and implementing decisions, especially the poor and vulnerable people
2017.2.3 Promote a professional, merit based and well equipped civil service to ensure continuous and consistent institutional performance for an effective public services delivery
2017.2.4 Promulgates new or strengthens existing legislation, policy, regulation or measure to fight discrimination, exclusion and exploitation, and to extend access to public services and developmental opportunities, assets and resources for all, including women and girls, and the poorest and most vulnerable.
2017.2.5 Promotes the application of the existing legal and regulatory framework relevant to anti-discrimination and inclusion, or develop additional laws and regulations that foster changes in norms, attitudes and behavior that combat discrimination, including through promoting diversity, dialogue, interaction and collaboration.
2017.2.6 Implements new processes and institutional mechanisms to channel the demands and views of people and enables governments – policy makers and public officials – to better interact with the public, particularly individual people, and allows people, for instance, to better express their needs, participate in and influence policy-making; comment on policy implementation; provide feedback on government services (on and off-line services); and file complaints.
2017.2.7 Clearly supports inclusion, participation and engagement of all people, irrespective of sex, age, race or ethnicity, including through focusing on specific groups of the population and especially those in vulnerable situations, so that after the effective implementation of the initiative, all or some of these groups can participate more fully in society and in decision-making.
2017.2.8 Institutes, nationally and/or locally, multi-stakeholder engagement processes.
2017.2.9 Enhances responsiveness of government to the demands and needs of citizens and ensures the inclusion of the views of concerned sections of the community in public affairs.

Question 3: Sustainable Development Goals
Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 4: Quality Education
Goal 8: Decent Work and Economic Growth
Goal 16: Peace, Justice and Strong Institutions
Goal 17: Partnerships for the goals
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
4.a Build and upgrade education facilities that are child, disability and gender sensitive and provide safe, non-violent, inclusive and effective learning environments for all
8.6 By 2020, substantially reduce the proportion of youth not in employment, education or training
8.9 By 2030, devise and implement policies to promote sustainable tourism that creates jobs and promotes local culture and products
16.3 Promote the rule of law at the national and international levels and ensure equal access to justice for all
16.5 Substantially reduce corruption and bribery in all their forms
16.6 Develop effective, accountable and transparent institutions at all levels
16.7 Ensure responsive, inclusive, participatory and representative decision-making at all levels
16.8 Broaden and strengthen the participation of developing countries in the institutions of global governance
16.b Promote and enforce non-discriminatory laws and policies for sustainable development
17.7 Promote the development, transfer, dissemination and diffusion of environmentally sound technologies to developing countries on favourable terms, including on concessional and preferential terms, as mutually agreed
17.8 Fully operationalize the technology bank and science, technology and innovation capacity-building mechanism for least developed countries by 2017 and enhance the use of enabling technology, in particular information and communications technology
17.17 Encourage and promote effective public, publicprivate and civil society partnerships, building on the experience and resourcing strategies of partnerships

Question 4: Implementation Date
Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 05 May 2015

Question 5: Partners
Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization
Please provide details

Question 6: Supporting documentation
Will you be able to provide supporting documentation for your initiative? Yes

Question 7: UNPSA Awards
Has the initiative already won a UNPS Award? No

Question 8: Other Awards
Has the initiative won other Public Service Awards? Yes
If yes, please specify name, organisation and year. 2nd at e-Goverment Public Service Awards of Turkey in 2016; 3rd at IDC Public CIO Summit 2017

Question 9: How did you learn about UNPSA?
How did you learn about UNPSA? An email from UNPSA via Ministry of Transport, Maritime Affairs and Communications

Question 10: Validation Consent
I give consent to contact relevant persons and entities to inquire about the initiative for validation purpose. No

Question 1: About the Initiative
Is this a public sector initiative? Yes

Question 2: Categories
Is the initiative relevant to one of the UNPSA categories? Making institutions inclusive and ensuring participation in decision-making
UNPSACriteria
2017.2.10 Promotes Participation through New Institutional Mechanisms
2017.2.2 Strengthen the capacity of national or local governments and public institutions responsible for overseeing or delivering public services to engage people in preparing and implementing decisions, especially the poor and vulnerable people
2017.2.3 Promote a professional, merit based and well equipped civil service to ensure continuous and consistent institutional performance for an effective public services delivery
2017.2.4 Promulgates new or strengthens existing legislation, policy, regulation or measure to fight discrimination, exclusion and exploitation, and to extend access to public services and developmental opportunities, assets and resources for all, including women and girls, and the poorest and most vulnerable.
2017.2.5 Promotes the application of the existing legal and regulatory framework relevant to anti-discrimination and inclusion, or develop additional laws and regulations that foster changes in norms, attitudes and behavior that combat discrimination, including through promoting diversity, dialogue, interaction and collaboration.
2017.2.6 Implements new processes and institutional mechanisms to channel the demands and views of people and enables governments – policy makers and public officials – to better interact with the public, particularly individual people, and allows people, for instance, to better express their needs, participate in and influence policy-making; comment on policy implementation; provide feedback on government services (on and off-line services); and file complaints.
2017.2.7 Clearly supports inclusion, participation and engagement of all people, irrespective of sex, age, race or ethnicity, including through focusing on specific groups of the population and especially those in vulnerable situations, so that after the effective implementation of the initiative, all or some of these groups can participate more fully in society and in decision-making.
2017.2.8 Institutes, nationally and/or locally, multi-stakeholder engagement processes.
2017.2.9 Enhances responsiveness of government to the demands and needs of citizens and ensures the inclusion of the views of concerned sections of the community in public affairs.

Question 3: Sustainable Development Goals
Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 4: Quality Education
Goal 8: Decent Work and Economic Growth
Goal 16: Peace, Justice and Strong Institutions
Goal 17: Partnerships for the goals
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
4.a Build and upgrade education facilities that are child, disability and gender sensitive and provide safe, non-violent, inclusive and effective learning environments for all
8.6 By 2020, substantially reduce the proportion of youth not in employment, education or training
8.9 By 2030, devise and implement policies to promote sustainable tourism that creates jobs and promotes local culture and products
16.3 Promote the rule of law at the national and international levels and ensure equal access to justice for all
16.5 Substantially reduce corruption and bribery in all their forms
16.6 Develop effective, accountable and transparent institutions at all levels
16.7 Ensure responsive, inclusive, participatory and representative decision-making at all levels
16.8 Broaden and strengthen the participation of developing countries in the institutions of global governance
16.b Promote and enforce non-discriminatory laws and policies for sustainable development
17.7 Promote the development, transfer, dissemination and diffusion of environmentally sound technologies to developing countries on favourable terms, including on concessional and preferential terms, as mutually agreed
17.8 Fully operationalize the technology bank and science, technology and innovation capacity-building mechanism for least developed countries by 2017 and enhance the use of enabling technology, in particular information and communications technology
17.17 Encourage and promote effective public, publicprivate and civil society partnerships, building on the experience and resourcing strategies of partnerships

Question 4: Implementation Date
Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 05 May 2015

Question 5: Partners
Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization
Please provide details

Question 6: Supporting documentation
Will you be able to provide supporting documentation for your initiative? Yes

Question 7: UNPSA Awards
Has the initiative already won a UNPS Award? No

Question 8: Other Awards
Has the initiative won other Public Service Awards? Yes
If yes, please specify name, organisation and year. 2nd at e-Goverment Public Service Awards of Turkey in 2016; 3rd at IDC Public CIO Summit 2017

Question 9: How did you learn about UNPSA?
How did you learn about UNPSA? An email from UNPSA via Ministry of Transport, Maritime Affairs and Communications

Question 10: Validation Consent
I give consent to contact relevant persons and entities to inquire about the initiative for validation purpose. No

Question 1: About the Initiative

Is this a public sector initiative? Yes

Question 2: Categories
Is the initiative relevant to one of the UNPSA categories? Making institutions inclusive and ensuring participation in decision-making
UNPSACriteria
2017.2.10 Promotes Participation through New Institutional Mechanisms
2017.2.2 Strengthen the capacity of national or local governments and public institutions responsible for overseeing or delivering public services to engage people in preparing and implementing decisions, especially the poor and vulnerable people
2017.2.3 Promote a professional, merit based and well equipped civil service to ensure continuous and consistent institutional performance for an effective public services delivery
2017.2.4 Promulgates new or strengthens existing legislation, policy, regulation or measure to fight discrimination, exclusion and exploitation, and to extend access to public services and developmental opportunities, assets and resources for all, including women and girls, and the poorest and most vulnerable.
2017.2.5 Promotes the application of the existing legal and regulatory framework relevant to anti-discrimination and inclusion, or develop additional laws and regulations that foster changes in norms, attitudes and behavior that combat discrimination, including through promoting diversity, dialogue, interaction and collaboration.
2017.2.6 Implements new processes and institutional mechanisms to channel the demands and views of people and enables governments – policy makers and public officials – to better interact with the public, particularly individual people, and allows people, for instance, to better express their needs, participate in and influence policy-making; comment on policy implementation; provide feedback on government services (on and off-line services); and file complaints.
2017.2.7 Clearly supports inclusion, participation and engagement of all people, irrespective of sex, age, race or ethnicity, including through focusing on specific groups of the population and especially those in vulnerable situations, so that after the effective implementation of the initiative, all or some of these groups can participate more fully in society and in decision-making.
2017.2.8 Institutes, nationally and/or locally, multi-stakeholder engagement processes.
2017.2.9 Enhances responsiveness of government to the demands and needs of citizens and ensures the inclusion of the views of concerned sections of the community in public affairs.

Question 3: Implementation Date

Has the initiative been implemented for two or more years Yes
Please provide date of implemenation (dd/MM/yyyy) 05 May 2015

Question 4: Partners/Stakeholders

Has the United Nations or any UN agencies been involved in this initiative? No
Which UN agency was involved? (hold Ctrl to select multiple)
The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization
Please provide details

Question 5: Required Supplemental Documents

Will you be able to provide supporting documentation for your initiative? Yes

Question 6: UNPSA Awards

Has the initiative already won a UNPS Award? No

Question 7: Other Awards

Has the initiative won other Public Service Awards? Yes
Comments: 2nd at e-Goverment Public Service Awards of Turkey in 2016; 3rd at IDC Public CIO Summit 2017

Question 8: Sustainable Development Goals
Is the initiative relevant to any of the 17 SDG(s)? Yes
If you answered yes above, please specify which SDG is the most relevant to the initiative. (hold Ctrl to select multiple)
Goal 4: Quality Education
Goal 8: Decent Work and Economic Growth
Goal 16: Peace, Justice and Strong Institutions
Goal 17: Partnerships for the goals
Which target(s) within the SDGs specified above is the initiative relevant to? (hold Ctrl to select multiple)
4.a Build and upgrade education facilities that are child, disability and gender sensitive and provide safe, non-violent, inclusive and effective learning environments for all
8.6 By 2020, substantially reduce the proportion of youth not in employment, education or training
8.9 By 2030, devise and implement policies to promote sustainable tourism that creates jobs and promotes local culture and products
16.3 Promote the rule of law at the national and international levels and ensure equal access to justice for all
16.5 Substantially reduce corruption and bribery in all their forms
16.6 Develop effective, accountable and transparent institutions at all levels
16.7 Ensure responsive, inclusive, participatory and representative decision-making at all levels
16.8 Broaden and strengthen the participation of developing countries in the institutions of global governance
16.b Promote and enforce non-discriminatory laws and policies for sustainable development
17.7 Promote the development, transfer, dissemination and diffusion of environmentally sound technologies to developing countries on favourable terms, including on concessional and preferential terms, as mutually agreed
17.8 Fully operationalize the technology bank and science, technology and innovation capacity-building mechanism for least developed countries by 2017 and enhance the use of enabling technology, in particular information and communications technology
17.17 Encourage and promote effective public, publicprivate and civil society partnerships, building on the experience and resourcing strategies of partnerships

Question 9: Validation Consent

Do you have any objections to us inquiring about the initiative for validation purposes? No

How did you know about UNPSA?

How did you know about UNPSA? An email from UNPSA via Ministry of Transport, Maritime Affairs and Communications

Nomination form

Questions/Answers

Question 1

Please provide a brief summary of the initiative including the problems/challenges it addressed and the solutions that the initiative introduced (300 words maximum)
Sport Information System, provides digitalization of all sports related workflows and data. In this context, individuals are able to view self-information, can obtain verifiable documents and can fill out applications throughout E-Government gateway. - It provides sports related data to be used nationwide from single source. - It prevents public employees from making mistakes due to the fact that the implemented algorithms follow written regulations. - Citizens are provided access to the services instantly. - It prevents forgery of documents. - It provides instant tracking and reporting of all data to the senior executives. - Verification of the participants to the sports competition operation is digitalized with modern practices.
a. What are the overall objectives of the initiative?
Please describe the overall objectives of the initiative (200 words maximum)
- It holds the name of being one and only application nationwide providing service to the public through e-government gateway. - It is entirely developed with the help of public employees. - It is used by provincial directorates & sports federations and addresses to all sports community. - For the present, approximately 2 million operations are done, expectations for the years to come will be multiplied by hundred. - Software life-cycle processes are documented with the help of professional work analysis practices. - Developing flexible, transparent and controllable application with SCRUM methodology. - Secure and software development practices are established. - Team Foundation Server is used to establish coordination and cooperation among software developer team. - User friendly UI design.
b. How does the initiative fit within the selected category?
Please describe how the initiative is linked to the criteria of the category (200 words maximum)
Helps decision making processes in sport. Facilitates people's access to public services. Makes it easier for people to live a healthy life with sporting activities. Prevents corruption and bribery at sports. Aims to use technology in all fields of sports.

Question 2

The initiative should improve people’s lives, notably by enhancing the contribution of public services to the implementation of the 2030 Agenda for Sustainable Development and the realization of the SDGs
a. Please explain how the initiative improves the delivery of public services (200 words maximum)
presents all public services related to sports to the citizens through the e-government portal.

Question 3

The initiative must impact positively a group or groups of the population (i.e. children, women, elderly, people with disability, etc) and address a significant issue of public service delivery within the context of a given country or region.
a. Please explain how the initiative has addressed a significant issue related to the delivery of public services (200 words maximum)
Sports information System is a system that manages and reports all sports activities of an country. Sports are universal. We are also targeting the use of sports information systems in other countries.
b. Please explain how the initiative has impacted positively a group or groups of the population within the context of your country or region (200 words maximum)
Facilitates sports activities that help young people get away from drugs and addiction

Question 4

The initiative must present an innovative idea, a distinctively new approach, or a unique policy or approach implemented in order to realize the SDGs in the context of a given country or region.
a. Please explain in which way the initiative is innovative in the context of your country or region (200 words maximum)
It is the central sports information system that aims to be the first in the world by performing all the operations and processes of 60 sports federations and 550 sports branches.

Question 4b

b. Please describe if the innovation is original or if it is an adaptation from other contexts (If it is known)? (200 words maximum)
The project, being original, is being developed within the institution itself.

Question 4c

c. What resources (i.e. financial, human , material or other resources, etc) were used to implement the initiative? (200 words maximum)
The project is developed solely in accordance with the relevant regulations and laws of the institution, 2 analysts, 10 software developers, 2 database experts.

Question 5

The initiative should be adaptable to other contexts (e.g. other cities, countries or regions). There may already be evidence that it has inspired similar innovations in other public-sector institutions within a given country, region or at the global level.
a. Has the initiative been transferred to other contexts?
Yes
It is used in all provinces and districts in Turkey. Our goal is to ensure that other countries are used as well.

Question 6

The initiative should be able to be sustained over a significant period of time.
a. Please describe whether and how the initiative is sustainable (covering the social, economic and environmental aspects) (300 words maximum)
Sport is dynamic. It is also a lifestyle. Therefore, the sports information system will be used constantly.
b. Please describe whether and how the initiative is sustainable in terms of durability in time (300 words maximum)
the system is developed in accordance with the developing technology, without third party software dependencies, generic structure.

Question 7

The initiative should have gone through a formal evaluation, showing some evidence of impact on improving people’s lives.
a. Has the initiative been formally evaluated?
Yes
If yes, please describe how the initiative was evaluated? (200 words maximum)
The project is evaluated by user surveys and citizen ratings from the help desk unit.
b. Please describe the outcome of the evaluation of the impact of the initiative (200 words maximum)
the project facilitated the processing of citizens, sports clubs, sports federations. allowing citizens to spend more time sprawling through paperwork.
c. Please describe the indicators that were used (200 words maximum)
Increasing number of sportsmen. Increased participation in sports training. Frequency of receipt of verifiable documents and reports. Incorrect transaction count. increase in daily transactions.

Question 8

The initiative must demonstrate that it has engaged various actors such as from other institutions, civil society, or the private sector, when possible.
a. The 2030 Development Agenda puts emphasis on collaboration, engagement, coordination, partnerships, and inclusion. Please describe what stakeholders were engaged in designing, implementing and evaluating the initiative. Please also highlight their roles and contributions (300 words maximum)
Data validation procedures are performed with the web service provided by the stakeholder organizations. Ministry of Interior: Search and verify citizen's personal information Sports club verification Foreign Citizen Confirmation Ministry of Health: Verification of the health report required to play sports Ministry of Justice: Forensic record enrollment inquiry Ministry of Education: School and Student verification Higher Education Institution: University and Student Verification National Defense Department: Questioning military status Social Security Institution: Sport Facility and Employee Verification Customs and trade Ministry: Verification of public and private institutions

Question 9

a. Please describe the key lessons learned, and any view you have on how to further improve the initiative (200 words maximum)
Lessons learned: Verified data is needed to make the right decision. Decision support system reports should be given to top managers. Systems must be modular and generic. improve the initiative: The sports information system collects big data. With this big data collected, Big data analysis reports will be generated for the development of sports and sportsmen. All sportmens' sports skills must be scanned and identified with special equipment. So that the right people will be directed at the right sport at the early age and the success rate of the sportmens should be increased.

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