Basic Info

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Information sur le candidat

Information institutionnelle

Etat membre Singapour
Nom de l'institution Housing & Development Board
Type d’institution du secteur public Ministère
Type de ministère ministère du Logement
Niveau administratif National
Nom de l’initiative Endearing Homes For Our Silver Generation
Années opérationnelles du projet 3
Site de l'institution www.hdb.gov.sg

Question 1: À propos de l'initiative

Est-ce une initiative du secteur public ? Oui

Question 2: Catégories

L'initiative est-elle pertinente pour l'une des catégories de l'UNPSA? Ensuring integrated approaches in the public-sector institutions
UNPSACriteria
2018.2.3 Supports and facilitates social inclusiveness and collaboration among government agencies and citizens

Question 3: Objectifs de développement durable

L’initiative est-elle pertinante pour l’une des 17 ODD ? Oui
Si vous avez répondu oui ci-dessus, veuillez préciser quel ODD est la plus pertinente pour l'initiative.
11 Villes et communautés durables
A quel(s) objectif(s), parmi les ODD mentionnés ci-dessus, correspond(ent) l’initiative ?
11.7 D’ici à 2030, assurer l’accès de tous, en particulier des femmes et des enfants, des personnes âgées et des personnes handicapées, à des espaces verts et des espaces publics sûrs

Question 4: Date de mise en œuvre

L’initiative a-t-elle été mise en oeuvre depuis deux ans ou plus ? Oui
Veuillez préciser la date de la mise en oeuvre 01 janv. 2015

Question 5: Partenaires

Est-ce que les Nations Unies ou toute autre organisation des Nations Unies a été impliquée à cette initiative? Non
Quelle agence des Nations Unies a été impliquée?
La commission préparatoire de l'Organisation du Traité d'interdiction complète des essais nucléaires
Veuillez détailler

Question 6: Supporting documentation

Seriez-vous en mesure de fournir des pièces justificatives pour votre initiative ? Oui

Question 7: Prix de l'UNPSA

Est-ce que l’initiative a déjà gagné un prix UN PSA ? Non

Question 8: Autres récompenses

Est-ce que l’initiative a gagné d’autres prix dans le domaine des services publics ? Autre
Si autres, veuillez préciser  Singapore Quality Award with Special Commendation 2018, Word Architecture Festival 2016

Question 9: Comment avez-vous connu le PSPONU?

Comment avez-vous connu le PSPONU? HDB was a former UNPSA winner, and through email publicity.

Question 10: Consentement de validation

J'autorise à contacter les personnes et les entités concernées pour s'enquérir de l'initiative à des fins de validation. Non

Question 1: À propos de l'initiative

Est-ce une initiative du secteur public ? Oui

Question 2: Catégories

L'initiative est-elle pertinente pour l'une des catégories de l'UNPSA? Ensuring integrated approaches in the public-sector institutions
UNPSACriteria
2018.2.3 Supports and facilitates social inclusiveness and collaboration among government agencies and citizens

Question 3: Objectifs de développement durable

L’initiative est-elle pertinante pour l’une des 17 ODD ? Oui
Si vous avez répondu oui ci-dessus, veuillez préciser quel ODD est la plus pertinente pour l'initiative.
11 Villes et communautés durables
A quel(s) objectif(s), parmi les ODD mentionnés ci-dessus, correspond(ent) l’initiative ?
11.7 D’ici à 2030, assurer l’accès de tous, en particulier des femmes et des enfants, des personnes âgées et des personnes handicapées, à des espaces verts et des espaces publics sûrs

Question 4: Date de mise en œuvre

L’initiative a-t-elle été mise en oeuvre depuis deux ans ou plus ? Oui
Veuillez préciser la date de la mise en oeuvre 01 janv. 2015

Question 5: Partenaires

Est-ce que les Nations Unies ou toute autre organisation des Nations Unies a été impliquée à cette initiative? Non
Quelle agence des Nations Unies a été impliquée?
La commission préparatoire de l'Organisation du Traité d'interdiction complète des essais nucléaires
Veuillez détailler

Question 6: Supporting documentation

Seriez-vous en mesure de fournir des pièces justificatives pour votre initiative ? Oui

Question 7: Prix de l'UNPSA

Est-ce que l’initiative a déjà gagné un prix UN PSA ? Non

Question 8: Autres récompenses

Est-ce que l’initiative a gagné d’autres prix dans le domaine des services publics ? Autre
Si autres, veuillez préciser  Singapore Quality Award with Special Commendation 2018, Word Architecture Festival 2016

Question 9: Comment avez-vous connu le PSPONU?

Comment avez-vous connu le PSPONU? HDB was a former UNPSA winner, and through email publicity.

Question 10: Consentement de validation

J'autorise à contacter les personnes et les entités concernées pour s'enquérir de l'initiative à des fins de validation. Non

Question 1: À propos de l'initiative

Est-ce une initiative du secteur public ? Oui

Question 2: Catégories

L'initiative est-elle pertinente pour l'une des catégories de l'UNPSA? Ensuring integrated approaches in the public-sector institutions
UNPSACriteria
2018.2.3 Supports and facilitates social inclusiveness and collaboration among government agencies and citizens

Question 3: Implementation Date

L’initiative a-t-elle été mise en oeuvre depuis deux ans ou plus ? Oui
Veuillez préciser la date de la mise en oeuvre 01 janv. 2015

Question 4: Partners/Stakeholders

Est-ce que les Nations Unies ou toute autre organisation des Nations Unies a été impliquée à cette initiative? Non
Quelle agence des Nations Unies a été impliquée?
La commission préparatoire de l'Organisation du Traité d'interdiction complète des essais nucléaires
Veuillez détailler

Question 5: Required Supplemental Documents

Seriez-vous en mesure de fournir des pièces justificatives pour votre initiative ? Oui

Question 6: UNPSA Awards

Est-ce que l’initiative a déjà gagné un prix UN PSA ? Non

Question 7: Other Awards

Has the initiative won other Public Service Awards? Other
Comments: Singapore Quality Award with Special Commendation 2018, Word Architecture Festival 2016

Question 8: Sustainable Development Goals

L’initiative est-elle pertinante pour l’une des 17 ODD ? Oui
Si vous avez répondu oui ci-dessus, veuillez préciser quel ODD est la plus pertinente pour l'initiative.
11 Villes et communautés durables
A quel(s) objectif(s), parmi les ODD mentionnés ci-dessus, correspond(ent) l’initiative ?
11.7 D’ici à 2030, assurer l’accès de tous, en particulier des femmes et des enfants, des personnes âgées et des personnes handicapées, à des espaces verts et des espaces publics sûrs

Question 9: Validation Consent

Avez-vous des objections à ce que nous enquêtions sur votre initiative afin de pouvoir la valider ? Non

How did you know about UNPSA?

How did you know about UNPSA? HDB was a former UNPSA winner, and through email publicity.

Nomination form

Questions/Answers

Question 1

Veuillez décrire l’objectif de l’initiative. (200 mots maximum)
Over the last 58 years, HDB has built more than 1 million flats and developed 23 towns and 3 estates, housing over 80% of Singapore's resident population, with more than 90% of these resident households owning their homes. With the growing greying population (13.7% in 2018 to forecast of 27% in 2030) and longer life expectancy, HDB has geared up provisions for the elderly to ensure that they could age-in-place and have a fulfilling retirement. Creating elderly-friendly environment and homes enable our elderly to live independently. Various housing options are available for different elderly e.g. single, living with children, require assisted living, with insufficient income for their retirement etc. They can buy a 2-Room Flexi-flat with varying lease tenure. For multi-generation living, we offer the 3Gen Flat, consisting 4 bedrooms, including 2 master bedrooms with en-suites. These paired units have inter-connecting doors, allowing mutual care, yet maintaining privacy. Enhancement for Active Seniors (EASE) was introduced with grab bars and ramps to improve the safety for elderly. Lease Buyback Scheme (LBS) allows elderly to unlock part of their housing equity while still living in their homes. The elderly can also monetise by selling larger flats and downsizing to a smaller one.

Question 2

Veuillez expliquer comment l'initiative est liée à la catégorie et aux critères sélectionnés. (100 mots maximum)
Supporting social inclusiveness for elderly, HDB has taken integrated approaches, with strong collaboration with other agencies and citizens. Kampung Admiralty is one key example of the collective effort by HDB, together with 6 government agencies, to create an integrated development supported by a myriad of facilities. This creates opportunities for the young and old to interact and bond. Understanding that safety at home is paramount, HDB collaborated with various agencies and occupational therapists from Khoo Teck Puat Hospital to implement the EASE programme, where improvement items like grab bars, ramps and slip-resistant treatment were installed in pilot towns before roll-out.

Question 3

Veuillez expliquer comment l’initiative contribue à la mise en œuvre du Programme de développement durable à l’horizon 2030 ainsi qu’à la réalisation des Objectifs de développement durable (ODD). Indiquez- le ou les ODD (s) auxquels l'initiative correspond. (100 mots maximum)
SDG Goal 11 – Make cities and human settlements inclusive, safe, resilient and sustainable HDB flats are designed for residents to adapt as they age-in-place. Features within the flat include wider internal corridors for barrier-free accessibility, easy-to-reach switches. At block level, features like lift access at every level, lift buttons with contrasting colours, Braille markings are provided. Lift Upgrading Programme was also provided for older blocks that did not have direct lift access. Features in the precinct include seating, ramps to negotiate level difference and community spaces accessible by wheel-chair users. Social communal facilities like Senior Activity Centres, which foster social integration, are usually co-located within HDB developments to serve residents, bringing them together.

Question 4

L’initiative doit avoir un impact positif sur un ou plusieurs groupes de personnes, particulièrement les personnes vulnérables (comme les enfants, les femmes, les personnes âgées, les personnes handicapées, etc.) dans le cadre de votre pays ou votre région. Veuillez expliquer comment l’initiative remédie à une défaillance de gouvernance, d’administration publique ou de service public dans le cadre d’un pays donné ou d’une région donnée. (200 mots maximum)
HDB’s home ownership programme is a key pillar of nation-building. Our housing policies are inclusive and cater to all citizens. HDB helps citizens to buy their first 99-year leasehold flat by providing a generous housing subsidy and loan. Mutual care and support are important. Measures like the Married Child Priority Scheme, Multi-Generation Priority Scheme, Proximity Housing Grant, and 3Gen flats help them to live with/near their parents. The elderly can enjoy the convenience of having a flat with elder-friendly features, when they buy a 2-room Flexi-flat on short lease. Monetisation options like the Lease Buyback Scheme and renting out rooms/ flat allow them to unlock housing equity to supplement their retirement income. To build active and cohesive communities, we provide common facilities like parks, 3-generation fitness, community plazas for residents, both young and elderly to mingle and bond. This approach of bringing relevant agencies to work together, has allowed HDB to create a total living environment for residents, caring for them from ‘cradle to grave’.

Question 5

a. Veuillez expliquer de quelle manière l’initiative est innovante dans le cadre de votre pays ou région. (100 mots maximum)
HDB innovates in housing options. The 2-room Flexi Scheme caters to diverse needs. Elderly can buy a 2-room Flexi flat with varying lease tenure. Helping elderly age-in-place, LBS is an innovative method to unlock part of their housing equity, while living in their homes. Kampung Admiralty is a first-of-its-kind integrated public housing development that showcases how seniors can live actively in HDB towns. EASE allows elderly to apply for improvements to their home any time they need! HDB is piloting Smart Elderly Monitoring and Alert System in homes to detect senior’s abnormal activities and alert their next-of-kin for immediate response.
b. Veuillez décrire si l’initiative est inédite ou une adaptation d’autres initiatives provenant de différents contextes. (100 mots maximum)
Kampung Admiralty - The innovative integration of public housing for seniors with eldercare, childcare, healthcare facilities, with Universal Design features and integrated programming, has successfully created an inclusive and well-connected community hub. Lease Buyback Scheme is an original policy innovation where owners can sell part of the remaining lease of their flat back to HDB and receive a steady stream of income in their retirement years, while still living in their same home. EASE is yet another original innovation that enhances the safety of seniors living in HDB flats with the installation of elderly-friendly fittings.

Question 6

A votre connaissance, l'initiative a-t-elle été transférée et adaptée dans d'autres cadres (par exemple, d'autres villes, pays ou régions)? Si oui, veuillez expliquer. (100 mots maximum)
HDB has been sharing at international platforms eg Smart City Expo World Congress. We have hosted distinguished international visitors and received heartening words e.g. Vice President, Republic of Malawi said, “There are lots of insights and massive opportunity to replicate the initiative in Malawi”. Deputy President, South Africa has appreciated HDB’s work for Singapore, “You can teach us South Africans a lot”. CEO of the World Bank has also recently complimented HDB for delivering affordable public housing and was impressed when she visited a studio apartment and facilities for the elderly and how it could be replicated to other countries.

Question 7

a. Quelles ressources (par exemple, financières, humaines ou d’autres ressources) ont-elles été utilisées pour la mise en œuvre de l’initiative ? (100 mots maximum)
The public housing programme is funded through Government loans and grants. These loans enable HDB to implement financing schemes for buyers of HDB flats and for owners of upgraded flats; and to finance a portion of HDB’s development programmes and operational requirements. Government grants cover HDB’s annual deficit and safeguard the reserves of the past government. Other vulnerable groups like the low income households or elderly with no family support who cannot afford home ownership flats have access to subsidised rental flats while we work with agencies like Social Services Office and Family Service Centres to assist them holistically.
b. Veuillez décrire si l’initiative est durable et comment (par rapport aux aspects sociaux, économiques et environnementaux). (200 mots maximum)
Ensuring endearing homes for the silver generation is what we do all these decades. Taking into consideration the changing social, economic and environmental landscape, our programmes for the elderly have been constantly reviewed to ensure they remain relevant. For instance, the EASE programme was over time, extended to more elderly households and with more improvement items. Another example is the 2-room Flexi Scheme, which is an adaptation of earlier schemes. The previous 2-room flat scheme and Studio Apartment (SA) scheme were merged to incorporate additional features that prioritise between the needs of different buyers and allow the choice of lease tenures and fittings. The suite of initiatives is sustainable as HDB continues to engage various stakeholders, incorporating suggestions to improve the programmes, so that they will always be relevant and serve the true needs of our seniors, such as elderly monitoring systems mentioned above. HDB and the Ministry of Health are studying to develop the Assisted Living concept. This is a new housing typology that integrates home and care, enabling seniors to age-in-place, with social interaction and fostering a sense of community and mutual support.

Question 8

a. L’initiative a-t-elle fait l’objet d’une évaluation formelle (interne ou externe) ? Si oui, veuillez décrire comment l’initiative a été évaluée. (100 mots maximum)
Oui
The whole suite of initiatives to bring about endearing homes for our silver generation has been evaluated internally and externally. Internally, the outcome of the initiatives is monitored via key performance indicators and carrying out post-implementation surveys, Customer Satisfaction Survey (CES), Sample Household Surveys (SHS) and other studies. Externally, initiatives are nominated for suitable awards (national and international) to obtain evaluation and affirmation. Awards like Universal Design Mark recognise projects where Universal Design is implemented allowing spaces to be used to the greatest extent by all. Awards application also allows us to benchmark with best practices and learn from them.
b. Veuillez décrire les indicateurs utilisés. (100 mots maximum)
Since EASE was introduced in Jul 2012, close to 163,000 households have applied for it as at end Mar 2018. This illustrates strong support. An increasing “Number of EASE referral agencies” demonstrates strong partnership with hospitals and welfare organisations to care for the elderly. Our elderly residents have indicated in Sample Household Surveys that they prefer to continue living in the same flat. Noting their preferences, we have schemes to facilitate ageing-in-place. HDB was conferred the President’s Design Award for 2 projects for the use of innovative design that encourages families to live in close proximity with their elderly parents.
c. Veuillez décrire le résultat de l'évaluation. (100 mots maximum)
HDB has been conferred the pinnacle Singapore Quality Award with Special Commendation (SQA SC). We are one of 2 organisations to have won the award for a second time. The award recognises organisations that have demonstrated outstanding management capabilities, delivered superior performance and global leadership in key business areas. This is an affirmation of HDB’s work in fulfilling the national vision to build a distinctive global city and an endearing home for all Singaporeans. At the international front, amongst other awards, HDB was also conferred awards recognising our developments like Kampung Admiralty at the World Architecture Festival 2016.

Question 9

Le Programme de développement durable à l’horizon 2030 met l’accent sur la collaboration, l’engagement, la coordination, le partenariat et l’inclusion. Veuillez décrire comment les parties prenantes ont été impliquées dans la formulation, la mise en œuvre et l’évaluation de l’initiative. Veuillez mettre la lumière sur leurs rôles et contributions. (200 mots maximum)
HDB engaged external stakeholders actively to achieve desired outcome of “Many stakeholders, one agenda”. This was done through inter-agency committees and forums with industry. Another example is EASE where HDB worked with occupational therapists. The Proximity Housing Grant was also a result of a series of Housing Conversations on “Closer Families, Stronger Ties” with Singaporeans at different life stages. HDB worked with many agencies to plan and safeguard the provision of elderly facilities within our towns eg Senior Care Centre, Senior Activity Centre, Active Ageing Hub. To encourage inter-generational bonding, we explored co-location of Senior Care with Child Care Centres within HDB precincts. HDB also engaged schools, elderly and agencies like Silver Generation Office and Social Services Office in programmes like Heartland Ambassador Programme. HDB has discerned trends like a rise in elderly living alone, who might have limited financial and family support. Hence, their views were gathered via studies on their housing preferences and Post-Implementation Review of the LBS and 2-room Flexi Scheme. The elderly was also involved directly in focus group discussions where their views were gathered e.g. their perception towards the use of induction cookers at home etc.

Question 10

Veuillez décrire les enseignements clés tirés ainsi que tout point de vue sur comment l’initiative peut être améliorée encore plus. (100 mots maximum)
HDB plays a significant role in fulfilling the national vision to build a distinctive global city and an endearing home for all Singaporeans. We plan towns comprehensively and collaborate with agencies to build a liveable and inclusive city. We need to be forward-looking and plan ahead. It is key to engage stakeholders early, including the elderly, as shown in Kampung Admiralty. We learnt the importance to recognise different citizen’s life cycle needs and curate targeted holistic interventions e.g. housing with healthcare and retirement adequacy. HDB also innovates continually in products and services for elderly.

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