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提名人信息

机构信息

联合国成员国 韩国
机构名称 Seoul Metropolitan Government
公共部门机构类型 公共机构
行政层级 地方的
项目名称 Mayor's Smart City Platform
项目运行年份 4
机构网站 http://english.seoul.go.kr/?SSid=101_01&tr_code=foreign

问题一:关于此项目

这个项目属于公共部门吗?

问题二:类型

该倡议与UNPSA类别之一相关吗? 推动公共机构的数字化转型
UNPSACriteria
未找到任何项目

问题三:可持续发展目标

此项目是否与17个可持续发展目标中的任一个相关?
如果您在上面问题回答的“是”,请具体说明此项目与哪一个可持续发展目标最相关。
产业、创新和基础设施
减少不平等
可持续城市和社区
此项目与以上列举的可持续发展目标中的哪些具体目标相关?
9.1 发展优质、可靠、可持续和有抵御灾害能力的基础设施,包括区域和跨境基础设施,以支持经济发展和提升人类福祉,重点是人人可负担得起并公平利用上述基础设施
9.2 促进包容可持续工业化,到2030年,根据各国国情,大幅提高工业在就业和国内生产总值中的比例,使最不发达国家的这一比例翻番
9.3 增加小型工业和其他企业,特别是发展中国家的这些企业获得金融服务、包括负担得起的信贷的机会,将上述企业纳入价值链和市场
9.4 到2030年,所有国家根据自身能力采取行动,升级基础设施,改进工业以提升其可持续性,提高资源使用效率,更多采用清洁和环保技术及产业流程
10.1 到2030年,逐步实现和维持最底层40%人口的收入增长,并确保其增长率高于全国平均水平
10.2 到2030年,增强所有人的权能,促进他们融入社会、经济和政治生活,而不论其年龄、性别、残疾与否、种族、族裔、出身、宗教信仰、经济地位或其他任何区别
10.3 确保机会均等,减少结果不平等现象,包括取消歧视性法律、政策和做法,推动与上述努力相关的适当立法、政策和行动
10.4 采取政策,特别是财政、薪资和社会保障政策,逐步实现更大的平等
10.5 改善对全球金融市场和金融机构的监管和监测,并加强上述监管措施的执行
10.6 确保发展中国家在国际经济和金融机构决策过程中有更大的代表性和发言权,以建立更加有效、可信、负责和合法的机构
10.7促进有序、安全、正常和负责的移民和人口流动,包括执行合理规划和管理完善的移民政策
10.a 根据世界贸易组织的各项协议,落实对发展中国家、特别是最不发达国家的特殊和区别待遇原则
10.b 鼓励根据最需要帮助的国家,特别是最不发达国家、非洲国家、小岛屿发展中国家和内陆发展中国家的国家计划和方案,向其提供官方发展援助和资金,包括外国直接投资
11.1 到2030年,确保人人获得适当、安全和负担得起的住房和基本服务,并改造贫民窟
11.2 到2030年,向所有人提供安全、负担得起的、易于利用、可持续的交通运输系统,改善道路安全,特别是扩大公共交通,要特别关注处境脆弱者、妇女、儿童、残疾人和老年人的需要
11.3 到2030年,在所有国家加强包容和可持续的城市建设,加强参与性、综合性、可持续的人类住区规划和管理能力
11.4 进一步努力保护和捍卫世界文化和自然遗产
11.5 到2030年,大幅减少包括水灾在内的各种灾害造成的死亡人数和受灾人数,大幅减少上述灾害造成的与全球国内生产总值有关的直接经济损失,重点保护穷人和处境脆弱群体
11.6 到2030年,减少城市的人均负面环境影响,包括特别关注空气质量,以及城市废物管理等
11.7 到2030年,向所有人,特别是妇女、儿童、老年人和残疾人,普遍提供安全、包容、无障碍、绿色的公共空间
11.a 通过加强国家和区域发展规划,支持在城市、近郊和农村地区之间建立积极的经济、社会和环境联系
11.b 到2020年,大幅增加采取和实施综合政策和计划以构建包容、资源使用效率高、减缓和适应气候变化、具有抵御灾害能力的城市和人类住区数量,并根据《2015-2030年仙台减少灾害风险框架》在各级建立和实施全面的灾害风险管理

问题四:实施日期

这个项目是否有超过两年的历史?
请提供实施日期。 03 3月 2016

问题五:合作伙伴/利益攸关方

是否有联合国或其相关机构参与此项目?
参与项目的联合国机构?
请提供细节。

问题六:以前的参与

1.该倡议是否已提交过去3年(2017-2019)的申请?
如果是,请输入年份 29-11月-2019

问题七:联合国公共行政奖

此项目是否已经获得过联合国公共服务奖?

问题八:其它奖励

此项目是否获得过其它公共服务奖?
如有,请详细说明。 - IDC Smart City Asia Pacific Awards finalist, IDC, 2019.9 - World Smart City Awards, SCEWC, 2019.11

题 9: 您是如何得知联合国公共行政奖的?

您是如何得知联合国公共行政奖的? GOVERNMENT

题 10: 问题九:确认同意

我同意与相关人员和实体联系,询问有关验证目的的倡议。

问题一:关于此项目

这个项目属于公共部门吗?

问题二:类型

该倡议与UNPSA类别之一相关吗? 推动公共机构的数字化转型
UNPSACriteria
未找到任何项目

问题三:可持续发展目标

此项目是否与17个可持续发展目标中的任一个相关?
如果您在上面问题回答的“是”,请具体说明此项目与哪一个可持续发展目标最相关。
产业、创新和基础设施
减少不平等
可持续城市和社区
此项目与以上列举的可持续发展目标中的哪些具体目标相关?
9.1 发展优质、可靠、可持续和有抵御灾害能力的基础设施,包括区域和跨境基础设施,以支持经济发展和提升人类福祉,重点是人人可负担得起并公平利用上述基础设施
9.2 促进包容可持续工业化,到2030年,根据各国国情,大幅提高工业在就业和国内生产总值中的比例,使最不发达国家的这一比例翻番
9.3 增加小型工业和其他企业,特别是发展中国家的这些企业获得金融服务、包括负担得起的信贷的机会,将上述企业纳入价值链和市场
9.4 到2030年,所有国家根据自身能力采取行动,升级基础设施,改进工业以提升其可持续性,提高资源使用效率,更多采用清洁和环保技术及产业流程
10.1 到2030年,逐步实现和维持最底层40%人口的收入增长,并确保其增长率高于全国平均水平
10.2 到2030年,增强所有人的权能,促进他们融入社会、经济和政治生活,而不论其年龄、性别、残疾与否、种族、族裔、出身、宗教信仰、经济地位或其他任何区别
10.3 确保机会均等,减少结果不平等现象,包括取消歧视性法律、政策和做法,推动与上述努力相关的适当立法、政策和行动
10.4 采取政策,特别是财政、薪资和社会保障政策,逐步实现更大的平等
10.5 改善对全球金融市场和金融机构的监管和监测,并加强上述监管措施的执行
10.6 确保发展中国家在国际经济和金融机构决策过程中有更大的代表性和发言权,以建立更加有效、可信、负责和合法的机构
10.7促进有序、安全、正常和负责的移民和人口流动,包括执行合理规划和管理完善的移民政策
10.a 根据世界贸易组织的各项协议,落实对发展中国家、特别是最不发达国家的特殊和区别待遇原则
10.b 鼓励根据最需要帮助的国家,特别是最不发达国家、非洲国家、小岛屿发展中国家和内陆发展中国家的国家计划和方案,向其提供官方发展援助和资金,包括外国直接投资
11.1 到2030年,确保人人获得适当、安全和负担得起的住房和基本服务,并改造贫民窟
11.2 到2030年,向所有人提供安全、负担得起的、易于利用、可持续的交通运输系统,改善道路安全,特别是扩大公共交通,要特别关注处境脆弱者、妇女、儿童、残疾人和老年人的需要
11.3 到2030年,在所有国家加强包容和可持续的城市建设,加强参与性、综合性、可持续的人类住区规划和管理能力
11.4 进一步努力保护和捍卫世界文化和自然遗产
11.5 到2030年,大幅减少包括水灾在内的各种灾害造成的死亡人数和受灾人数,大幅减少上述灾害造成的与全球国内生产总值有关的直接经济损失,重点保护穷人和处境脆弱群体
11.6 到2030年,减少城市的人均负面环境影响,包括特别关注空气质量,以及城市废物管理等
11.7 到2030年,向所有人,特别是妇女、儿童、老年人和残疾人,普遍提供安全、包容、无障碍、绿色的公共空间
11.a 通过加强国家和区域发展规划,支持在城市、近郊和农村地区之间建立积极的经济、社会和环境联系
11.b 到2020年,大幅增加采取和实施综合政策和计划以构建包容、资源使用效率高、减缓和适应气候变化、具有抵御灾害能力的城市和人类住区数量,并根据《2015-2030年仙台减少灾害风险框架》在各级建立和实施全面的灾害风险管理

问题四:实施日期

这个项目是否有超过两年的历史?
请提供实施日期。 03 3月 2016

问题五:合作伙伴/利益攸关方

是否有联合国或其相关机构参与此项目?
参与项目的联合国机构?
请提供细节。

问题六:以前的参与

1.该倡议是否已提交过去3年(2017-2019)的申请?
如果是,请输入年份 29-11月-2019

问题七:联合国公共行政奖

此项目是否已经获得过联合国公共服务奖?

问题八:其它奖励

此项目是否获得过其它公共服务奖?
如有,请详细说明。 - IDC Smart City Asia Pacific Awards finalist, IDC, 2019.9 - World Smart City Awards, SCEWC, 2019.11

题 9: 您是如何得知联合国公共行政奖的?

您是如何得知联合国公共行政奖的? GOVERNMENT

题 10: 问题九:确认同意

我同意与相关人员和实体联系,询问有关验证目的的倡议。

问题一:关于此项目

这个项目属于公共部门吗?

问题二:类型

该倡议与UNPSA类别之一相关吗? 推动公共机构的数字化转型
UNPSACriteria
未找到任何项目

问题三:可持续发展目标

此项目是否与17个可持续发展目标中的任一个相关?
如果您在上面问题回答的“是”,请具体说明此项目与哪一个可持续发展目标最相关。
产业、创新和基础设施
减少不平等
可持续城市和社区
此项目与以上列举的可持续发展目标中的哪些具体目标相关?
9.1 发展优质、可靠、可持续和有抵御灾害能力的基础设施,包括区域和跨境基础设施,以支持经济发展和提升人类福祉,重点是人人可负担得起并公平利用上述基础设施
9.2 促进包容可持续工业化,到2030年,根据各国国情,大幅提高工业在就业和国内生产总值中的比例,使最不发达国家的这一比例翻番
9.3 增加小型工业和其他企业,特别是发展中国家的这些企业获得金融服务、包括负担得起的信贷的机会,将上述企业纳入价值链和市场
9.4 到2030年,所有国家根据自身能力采取行动,升级基础设施,改进工业以提升其可持续性,提高资源使用效率,更多采用清洁和环保技术及产业流程
10.1 到2030年,逐步实现和维持最底层40%人口的收入增长,并确保其增长率高于全国平均水平
10.2 到2030年,增强所有人的权能,促进他们融入社会、经济和政治生活,而不论其年龄、性别、残疾与否、种族、族裔、出身、宗教信仰、经济地位或其他任何区别
10.3 确保机会均等,减少结果不平等现象,包括取消歧视性法律、政策和做法,推动与上述努力相关的适当立法、政策和行动
10.4 采取政策,特别是财政、薪资和社会保障政策,逐步实现更大的平等
10.5 改善对全球金融市场和金融机构的监管和监测,并加强上述监管措施的执行
10.6 确保发展中国家在国际经济和金融机构决策过程中有更大的代表性和发言权,以建立更加有效、可信、负责和合法的机构
10.7促进有序、安全、正常和负责的移民和人口流动,包括执行合理规划和管理完善的移民政策
10.a 根据世界贸易组织的各项协议,落实对发展中国家、特别是最不发达国家的特殊和区别待遇原则
10.b 鼓励根据最需要帮助的国家,特别是最不发达国家、非洲国家、小岛屿发展中国家和内陆发展中国家的国家计划和方案,向其提供官方发展援助和资金,包括外国直接投资
11.1 到2030年,确保人人获得适当、安全和负担得起的住房和基本服务,并改造贫民窟
11.2 到2030年,向所有人提供安全、负担得起的、易于利用、可持续的交通运输系统,改善道路安全,特别是扩大公共交通,要特别关注处境脆弱者、妇女、儿童、残疾人和老年人的需要
11.3 到2030年,在所有国家加强包容和可持续的城市建设,加强参与性、综合性、可持续的人类住区规划和管理能力
11.4 进一步努力保护和捍卫世界文化和自然遗产
11.5 到2030年,大幅减少包括水灾在内的各种灾害造成的死亡人数和受灾人数,大幅减少上述灾害造成的与全球国内生产总值有关的直接经济损失,重点保护穷人和处境脆弱群体
11.6 到2030年,减少城市的人均负面环境影响,包括特别关注空气质量,以及城市废物管理等
11.7 到2030年,向所有人,特别是妇女、儿童、老年人和残疾人,普遍提供安全、包容、无障碍、绿色的公共空间
11.a 通过加强国家和区域发展规划,支持在城市、近郊和农村地区之间建立积极的经济、社会和环境联系
11.b 到2020年,大幅增加采取和实施综合政策和计划以构建包容、资源使用效率高、减缓和适应气候变化、具有抵御灾害能力的城市和人类住区数量,并根据《2015-2030年仙台减少灾害风险框架》在各级建立和实施全面的灾害风险管理

问题四:实施日期

这个项目是否有超过两年的历史?
请提供实施日期。 03 3月 2016

问题五:合作伙伴/利益攸关方

是否有联合国或其相关机构参与此项目?
参与项目的联合国机构?
请提供细节。

问题六:以前的参与

1.该倡议是否已提交过去3年(2017-2019)的申请?
如果是,请输入年份 29-11月-2019

问题七:联合国公共行政奖

此项目是否已经获得过联合国公共服务奖?

问题八:其它奖励

此项目是否获得过其它公共服务奖?
如有,请详细说明。 - IDC Smart City Asia Pacific Awards finalist, IDC, 2019.9 - World Smart City Awards, SCEWC, 2019.11

题 9: 您是如何得知联合国公共行政奖的?

您是如何得知联合国公共行政奖的? GOVERNMENT

题 10: 问题九:确认同意

我同意与相关人员和实体联系,询问有关验证目的的倡议。

Nomination form

Questions/Answers

题 1

请简要描述项目所解决的问题或挑战,并具体说明其目标。(最多300字)
The Smart City Platform for Mayor (SCPM) initiative’s objective is to raise people’s confidence in the government by making the mayor, who has the highest decision-making authority over policy implementation in the city, and officials who have authority over establishing and implementing detailed plans, take responsibility and pursue various policies in Seoul. To monitor the implementation of pledges in various sectors that were made for sustainable development of the city, this innovative initiative allows the mayor, heads of autonomous districts, and other important officials to instantly check the progress and data on policy implementations without reports from lower-level officials from platforms consisting of digital touchscreens and a program that visualizes urban and policy indicator data installed in their offices. Through the integration of big data and indicator data on urban management, visualization of data, linking of surveillance cameras in control and situation rooms, linking of public complaint and polling systems, and flexibility in presenting information based on the decision-maker’s working style, the SCPM can be used anytime, anywhere. All data created from administrative tasks are collected in real-time; the state of the city and administrative affairs have been visualized; and the voice and video call function allows for instant communication. Interested citizens participated in the initiative from the planning stage, and all available information were made accessible to the general public, which raised people’s trust and participation in the government.

题 2

请解释该项目如何与所选类别相关联。(最多100字)
The SCPM initiative is aligned with the promotion of digital transformation in the public sector. Using various smart city technologies, we achieved specific tasks, such as getting real-time information on urban safety and infrastructure, and used the information intuitively. A large screen, computer, 4K HD cameras, high directivity microphone, screen touch sensors, and motion sensors were installed in the mayor’s office. In addition, optimized interface based on user experience analysis (UI/UX), a search engine with over 200 voice commands, a control function using 17 gestures, and Android tablets were used to create a state-of-the-art work environment.

题 3

a. 请具体说明该项目支持哪个/些可持续发展目标和具体目标,并详细说明该项目如何为这些目标的实施做出了贡献。(最多200字)
Information provided via the SCPM is relevant to a variety of SDGs. Real-time urban status category supports “sustainable city and community,” “clean water and sanitation,” “protection of terrestrial ecosystems,” “sustainable production and consumption,” and “response to climate change.” Citizen opinion and urban data utilization category supports “justice, peace, and effective systems.” Administration status category supports “health and well-being,” “quality education,” “gender equality,” “clean energy for all,” “quality jobs and economic growth,” “industries, innovation, and infrastructure,” and “global cooperation.” In an effort to contribute to achieving the SDGs, related information is visualized effectively and intuitively. When a call is received about urban safety, “real-time urban status” shows information about the incident, dispatch time for firefighters, footage from nearby surveillance cameras and real-time information from the police and hospitals. When a civil complaint or policy suggestion is filed, information is instantly provided under “public opinion”; “administration status” shows monthly and annual figures for 62 indicators, including employment rate, women’s employment rate, job creation, mini photovoltaic systems, number of ecomileage members, and supply of public rental housing. International cooperation activities conducted so far are also visualized for ease of access.
b. 请描述一下该项目如何在社会、经济和环境方面具有可持续性。(最多100字)
With a population of 10 million, world-class e-government systems, and smart city technologies, Seoul has excellent infrastructure for safety, transportation, air pollution, water quality, civil complaints, and education, and annually allocates budgets exceeding KRW 34 trillion to various initiatives. To enable timely progress updates for numerous projects, the SCPM provides information in real time through dashboards in the offices of the mayor and heads of autonomous districts, allowing instant access to the city’s status and policy indicators. After three years of operation, the SMG has been recognized as a smart city control center that responsibly implements policies

题 4

a. 请解释该项目如何解决特定国家或地区范围内的政府管理、公共行政或公共服务方面的重大缺失。 (最多200字)
One of the shortfalls in regional governance is that it is difficult for decision-makers to monitor the progress of all major projects. Oftentimes, decision-makers receive personal reports that are time-consuming to prepare and present, and rarely deliver accurate information anyways. In terms of shortfalls in public administration and public service, it is difficult for the people to be aware of the policies and their progress. To address these issues, the SMG installed display monitors in the offices of the mayor, heads of autonomous districts, and major government officials through the SCPM initiative and developed a digital dashboard by connecting over 300 administrative systems to visualize data (maps, charts, indices, etc.) and offering accessibility measures (voice commands, touchscreens, and mobile services). With the concepts of enabling “the mayor and other officials to check the city’s status and policy objectives in real time in their offices” and “granting the people access to the same information as the mayor,” the SCPM was able to improve the quality of public administration and public services.
b. 请描述该项目如何解决国家背景下的性别不平等问题。 (最多100字)
The gender inequality issue is addressed through the “Four-Year Plan for Seoul Administration.” One of the plan’s five visions is “A democratic Seoul where the residents are its owners,” which consists of 29 tasks in six areas. Gender equality, which one of these areas, involves five tasks: strengthening gender mainstreaming in municipal administration, strengthening management of gender-separated statistics, operation of the Seoul #With U Center, fostering of gender-equal social designers, and implementation of gender-equal labor policy. Information and data for the five visions are categorized and provided separately, along with women’s employment rate and committee participation by women, among others.
c. 请描述该项目的目标群体是谁,并解释该项目给目标群体带来的改善成果。 (最多200字)
The target group for this initiative is all residents of Seoul. It greatly enhanced accountability by enabling the mayor, heads of autonomous districts, and other important officials to promptly check and confirm the effectiveness of policy decisions and indicators for policies implemented by the 25 autonomous districts, and also by age groups and gender, as well as urban regeneration projects. In addition, the complex administrative system of the mayor ordering reports on public issues and relevant departments taking over a month to prepare and present such reports was simplified, so that the mayor and other officials can check for any public issues at any time. The system even provides additional information and allows round-the-clock monitoring of sustainable indicators. In addition, for Seoulites interested in the progress of policy implementation, the SCPM provides access to the same intuitive and accessible data as for the mayor. The content of the citizen opinion category, consisting of submitted civil complaints and their status, resident suggestions, and information trends created with big data collected from social media and regular media, helps policymakers hear questions and complaints promptly and devise policies to address them, thereby improving the results of policy implementation.

题 5

请描述该项目是如何实施的,包括关键发展和步骤、监测、评估活动以及年表。 (300字)
The SCPM was developed in three phases. Phase 1 began in February 2016 with establishment of an organization and a comprehensive plan to develop the platform and content. Phase 2 began in July 2017, which involved expansion of content and advanced technology. Phase 3 began in September 2018 to enhance system utilization and public disclosure. In 2019, we have been focusing on operating and maintaining the system. Policy implementation can be monitored in various ways, such as through reviews of budget execution, project management methodology, audits, and reviews of operational performance. Policy is evaluated by assessing service usage, number of awards received, and evaluations of foreign and domestic officials visiting Seoul.
b. 请清楚地解释所遇到的障碍以及这些障碍是如何被克服的。(100字)
Major obstacles included synchronization, decision-making complexity, and limited resources. We faced problems in benchmarking, content prioritization, defining of categories, task analysis for decision-making, data collection/analysis, understanding of the tasks of numerous departments, visualization of over 230 types of data, and finding partner firms. To address these issues, we organized a taskforce of departments overseeing policy planning, data integration, and facilities. Once a comprehensive plan was established and approved by the mayor, the taskforce decided the budget, research, prioritizing of content, and decision-making system and looked for the best way to implement the initiative with domestic and foreign companies.

题 6

a. 请说明在您所在国家或地区,该项目在哪些方面具有创新性。(最多100字)
In the past, when decision-makers wished to review the city and its policies, they had to make onsite visits or link various online systems scattered across departments. These tasks involved many difficulties. To resolve these issues, we created an environment in which the mayor can check every situation in the city in real time, without having to be onsite, and give orders to those in charge. Instead of creating a completely new system, we made use of systems already in operation and focused on the continuous production of information, quality improvement, and real-time streaming of information to the mayor’s office.
b. 如果相关,请描述该项目是如何从其它国家和地区的成功项目中获得灵感的。(最多100字)
From 2016, when the initiative was first planned, to 2017, when it was installed and implemented, we were unable to find similar initiatives that involved the visualization and real-time provision of comprehensive data in the mayor’s office. Rather, advanced countries such as the United States, United Kingdom, Russia, and Germany have praised the SCPM for its unique and innovative approach at Spain’s MWC 2019 and the United States’ CES 2019.

题 7

a. 根据您的组织信息,该项目有没有转接或适用到其它情况(例如,其它城市、国家、或者地区)?如果有,请说明在哪里以及是如何进行的。(最多200字)
The United States (Wired), United Kingdom (The Economist), Russian media from Moscow and Ulyanovsk, Uzbek media from Tashkent, and Korean media (KBS, SBS, EBS, etc.) reported on the SCPM. In addition, the specifics of the initiative have been transferred across the world through the efforts of Seoul’s International Cooperation Bureau and the Smart City Policy Bureau to export initiatives and policies, as well as through over 20 international events and officials from over 300 cities who have visited Seoul. In terms of adaptation of the initiative, Korea’s Ministry of Employment and Labor adopted the same system (http://eboard.moel.go.kr); the Seoul Metropolitan Government (SMG) also cooperated with Tashkent by dispatching experts to that city for a year in 2017 in accordance with an MOU signed between the two cities; and the SMG is currently working with Buenos Aires, Argentina and Ecuador. In addition, autonomous districts in Seoul, including Songpa-gu, Eunpyeong-gu, Nowon-gu, and Gwangjin-gu are currently adopting the SCPM system, with an additional 10 districts doing so in 2020.
b. 如果尚未转移/适用到其它情况,请描述其转移的可能性。
It is currently being transferred and adapted to other contexts.

题 8

.使用了哪些具体资源(例如财务、人力或其他资源)来实施该项目? (最多100字)
The SMG’s Big Data Division oversaw data integration and system establishment. Differences between departments and prioritization of content were handled by the Information System Planning Division, while equipment installation was handled by the General Affairs Division. The ultra-high speed communication network was installed by the Information Communication & Security Division, and the results of the public data service project from 2013 were used for data integration. Development of the SCPM began in August 2016 with a budget of KRW500 million for nine months and was expanded in 2017 with an additional KRW500 million and again in 2018 with KRW300 million.
b. 请从财务和机构角度来解释,是什么确保该项目的长期可持续性?(最多100字)
Through legislation of the Act on Promotion of the Provision and Use of Public Data in 2013 and Seoul’s public data policy instituted in 2012, the SMG’s integration and disclosure of administrative data is rapidly gaining traction. Seoul’s mayor actively checks up on real-time city status, resident opinions, and administrative indicators, which results in prompt decision-making, policy monitoring, and policy resource search. The system will be useful for the long term, with the necessary justification secured for maintenance of organization, funding, and project promotion. It is therefore possible to maintain this initiative every year on an appropriate scale.

题 9

a. 该项目是在内部还是外部正式评估的?
b. 请描述一下评估是如何进行的以及由谁评估的。 (最多100字)
The IDC Smart City Asia Pacific Awards had an open call for smart city initiatives. The SMG selected a total of 14 areas and submitted an introduction and supplementary documents on the SCPM. Once the candidates were selected by the awards committee, they were evaluated via an open poll for a month. The organization that oversaw the evaluation was IDC (International Data Corporation, https://www.idc.com/ap/smartcities/). For the Smart City Expo World Congress (SCEWC), evaluation candidates were selected by the internal committee, which were then evaluated by an external committee of experts and international participants by reviewing the questionnaire and additional information
c. 请描述使用的指标和工具。(最多100字)
Evaluation indices for the IDC awards were not disclosed to the public, but assessment of Korean researchers accounted for 50 percent; open poll, 25 percent; and assessment by the world committee, 25 percent. Evaluation indices for the SCEWC awards were: Innovation, Relevance, Impact, Scope of Implementation, Citizen Engagement and Co-creation, Inclusivity, Feasibility, Replicability, Multi-stakeholder Collaboration, and Soundness. ※ submitted the award plaque for the IDC Smart City Asia Pacific Awards ※ http://www.smartcityexpo.com/en/world-smart-city-awards
d. 评估的主要发现是什么(例如,该项目筹集的资源充足、实施质量和面临的挑战、主要成果、倡议的可持续性,影响力等)以及如何利用这些信息为该项目的实施提供资讯 。(最多200字)
After the official evaluation, an increasing number of cities from Korea and abroad have been visiting Seoul to see the SCPM for themselves. Since the announcement in September, over 30 cities and companies visit Seoul every month, and 25 autonomous districts as well as offices, bureaus, and headquarters have requested to use the SCPM for their duties. Moreover, visiting cities and firms have praised the SCPM for improving government transparency and people’s trust in the government through an appropriate use of advanced technologies, great organization of visualized data, polishing of quality data in the organization process, and the disclosure to the general public of information that previously had only been accessible by the mayor.

题 10

请描述该项目如何在其机构范围内以整合的方式开展工作; 例如,该项目如何在各级政府中横向或者纵向开展工作? (最多200字)
The SCPM is linked to over 300 systems, and therefore connects the Seoul Metropolitan Government, autonomous districts within Seoul, offices, bureaus, headquarters, and agencies, as well as corporations and government-funded organizations. The SMG is the highest-level institution for the city, while the autonomous districts are basic local governments that handle autonomous affairs as well as affairs delegated by the SMG. There are 25 autonomous districts and 424 administrative neighborhoods. Offices, bureaus, headquarters, and agencies, as well as corporations and government-funded organizations are all sub-organizations that make up the SMG. All of these organizations carry out their delegated duties involving the maintenance and management of urban infrastructure and public administrative services, and also produce and supply the data necessary for visualization through the SCPM.

题 11

2030年可持续发展议程强调协作、参与、合作关系和包容性。请描述哪些利益相关方参与设计、实施和评估计划以及这些参与是如何实现的。 (最多200字)
Continued requests from the mayor during the design of the SCPM enabled the designing and the implementation of the initiative. Data integration, content planning, and system development were carried out by the Smart City Policy Bureau and service providers. Mediation of differences between departments and divisions as well as the prioritization of content application were handled by the Information System Planning Division in the Planning and Administration Office, while the scheduling of equipment installation in the mayor’s office was handled by the General Affairs Division. As for private stakeholders, a group of experts were brought together to review the UI/UX plans and designs, while a group of Seoulites formed a promotional team to discuss the design and method of disclosure for the public information service. In addition, autonomous districts, as well as offices, bureaus, headquarters, and agencies, corporations, and government-funded organizations participated in the discussion on task-related rules and regulations and data structure for connecting all databases. These organizations also continue to contribute to data quality maintenance and implementation of detailed tasks after the connection of all databases.

题 12

请描述主要经验,以及贵组织计划如何改进该项目。(最多200字)
As a leading smart city, Seoul’s brand power is constantly increasing. However, public administration of the SMG had been mired in past procedures and customs. The mayor identified this problem and expressed a strong desire to improve the system and received support from related divisions and departments, which resulted in the integration of data from outstanding individual systems. Completed with the participation of experts from each technological field, this initiative allowed many people to recognize the SCPM’s role as a symbol of innovative reform of outdated procedures and customs, while the SMG learned to earn the trust of the people and promptly recognize and correct errors. To make use of cutting-edge technology in administrative tasks, fostering experts is a must, along with increasing efficiency and continually improving the program to transfer the initiative across Korea and the world. Plans after 2020 include: visualization of the information for 60 Smart City projects (traffic management, testbeds for autonomous vehicles, IoT data, etc.), installation of the SCMP in the offices of important local government officials, expansion of disclosed information and the video conference call function, and strengthening of cooperation with foreign cities. We will do our best to make this initiative sustainable.

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